- Book, ticket, exchange, reissue, and refund domestic and international air reservations.
- Build and manage complex itineraries, including multi-city and international travel.
- Research and recommend routing, fare, and ticketing options.
- Manage seat assignments and other flight-related traveler requirements.
- Handle schedule changes, cancellations, and last-minute traveler requests.
- Monitor active bookings and proactively resolve issues.
- Anticipate potential disruptions and present alternatives.
- Document reservations and changes accurately.
- Communicate and collaborate with the broader travel team, including team members in Serbia and the United States.