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🔥 Technical Support Engineering Manager - Americas

Posted 38 minutes ago

📍 North to South America

🧭 Full-Time

🔍 Software Development

🏢 Company: Ashby👥 51-100💰 $30,000,000 Series C 12 months agoManagement Information Systems Human Resources Recruiting Software

🔧 Requirements

Proven experience managing or mentoring a Technical Support Team in a B2B SaaS environment.
Deep knowledge of software integrations, APIs, and backend debugging practices.
Experience guiding cross-functional collaboration between Support and Engineering.
Familiarity with ATS/HRIS platforms or other enterprise systems is a plus.
Ability to zoom out and identify scalable processes for handling complex technical work.
Strong judgment in prioritizing bugs, customer needs, and internal enablement work.
Comfort operating in ambiguity and creating structure where none exists.
Passionate about improving the customer experience through well-designed, technically sound solutions.
Comfortable representing customer needs in Engineering discussions and advocating for supportability.
Able to hold a high bar for quality while still moving quickly and iterating.

💡 Responsibilities

Lead and develop a team of Support Engineers and Product Experts focused on technical depth, problem-solving, and customer impact.
Coach team members on debugging techniques, systems thinking, and how to balance precision with efficiency.
Foster a collaborative environment where knowledge-sharing and experimentation are encouraged.
Help define the career path and responsibilities of Support Engineers and Product Experts at Ashby.
Build scalable, repeatable processes for diagnosing and resolving complex issues related to integrations, APIs, analytics, and product performance.
Set standards for how the team escalates to Engineering, triages bugs, identifies patterns, and partners on long-term solutions.
Create internal tools and workflows that help the team operate with efficiency and consistency.
Stay close to the technical work by jumping into issues, exploring logs, or conducting hands-on testing when needed to support the team.
Collaborate closely with Engineering to shape how technical escalations are managed and how customer insights are tracked and actioned.
Work with Product to provide feedback loops from Support to improve usability and prevent repeat issues.
Serve as an advocate for customers in technical conversations and help Engineering teams understand the support impact of product decisions.
Partner with our Support Leadership Team to Identify and address gaps in our current tooling, workflows, and diagnostics capabilities.
Use data from escalations and customer feedback to recommend changes that improve team effectiveness and customer outcomes.
Partner with Support leadership to evolve how we measure success in high-complexity support scenarios.
Help scale Support Engineering as a function by documenting approaches, onboarding new team members, and contributing to internal tooling.

Backend Development Leadership SQL Data Analysis Cross-functional Team Leadership API testing Communication Skills Problem Solving Customer service Agile methodologies RESTful APIs Mentoring Written communication Adaptability Problem-solving skills Verbal communication Active listening Strong communication skills Cross-functional collaboration Team management Process improvement Technical support Software Engineering Debugging Customer support Customer Success SaaS

Posted 38 minutes ago

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🔥 Data Analyst - Finance

Posted 41 minutes ago

📍 USA

🧭 Full-Time

🔍 Fintech

🏢 Company: Comun

🔧 Requirements

Expert-level SQL knowledge with demonstrated ability to optimize complex queries (non-negotiable)
At least 3+ years of practical experience in data engineering or analytics roles with financial data
3+ years of experience at a fintech or financial services industries in the payments or lending space at a similar role
Solid understanding of finance concepts and principles
Proven track record building data pipelines and ETL processes
Experience implementing cost modeling and optimization analytics
Problem-solving mindset with strong analytical skills
Excellent communication skills to explain complex technical and financial concepts

💡 Responsibilities

Design and implement scalable data pipelines to establish and maintain a solid fund flow process
Automate financial reconciliation processes and generate actionable reports
Develop and maintain revenue and cost models to identify growth opportunities and provide insights for strategic decision-making
Build analytical tools to identify and quantify cost optimization opportunities across the organization
Monitor vendor performance metrics and evaluate new vendor opportunities
Implement data solutions to detect financial anomalies and uncover efficiency opportunities that drive business value
Perform cohort-level performance analysis to develop a deeper understanding on customer unit economics
Collaborate with finance, data, growth, product, and engineering teams to develop robust financial data architecture
Contribute to our mission of financial inclusion by enabling data-informed product and pricing decisions

AWS PostgreSQL Python SQL Data Analysis ETL Snowflake Data engineering FastAPI Financial analysis Data modeling Finance

Posted 41 minutes ago

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🔥 Product Manager Specialist | Salesforce

Posted about 1 hour ago

📍 Portugal

🧭 Full-Time

🔧 Requirements

Deep understanding of CRM concepts, sales/service workflows, and Salesforce’s core capabilities (Sales Cloud, Service Cloud, etc.)
Proven track record of delivering impactful, scalable solutions in a complex stakeholder environment
Strong analytical skills and experience with process optimization, systems thinking, and technical integration

💡 Responsibilities

Define and own the long-term vision for Salesforce as a business platform, aligning with executive stakeholders on priorities and ROI.
Streamline and enhance sales and support processes to reduce friction and increase productivity.
Ensure the Salesforce ecosystem evolves to support growth, integrating new tools and features while maintaining system integrity.

SQL Agile Data Analysis Product Management Salesforce Cross-functional Team Leadership Product Analytics RESTful APIs Stakeholder management Process improvement CRM

Posted about 1 hour ago

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🔥 Project Manager - Patient Care Solutions (Greater Illinois Area)

Posted about 1 hour ago

📍 United States

🧭 Full-Time

💸 102000.0 - 162000.0 USD per year

🔍 Healthcare

🏢 Company: GEHC_ExternalSite

🔧 Requirements

Minimum 3 years’ experience in one or more of the following: project management, technical installation or leading cross functional teams.
Demonstrated experience with project management where deadlines were met on schedule or ahead of schedule (e.g., construction, healthcare IT, equipment installations experience).
Experience with large-scale healthcare system implementation projects involving data and application integrations using various healthcare standards (HL7, IHE, etc.)

💡 Responsibilities

Own the project management and implementation process for GE HealthCare Patient Care Solutions.
Drive customer satisfaction and process productivity throughout the installation process and act as the primary liaison between GE Healthcare and the customer.
Execute the implementation of managed projects including identification of GE and customer responsibilities and deliverables as defined in the sales contract.

Project Management Data Analysis Project Coordination Cross-functional Team Leadership Communication Skills Customer service Agile methodologies Customer support

Posted about 1 hour ago

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🔥 Oncology Key Account Manager – Northeast (Eastern PA, NJ)

Posted about 2 hours ago

📍 United States

💸 157500.0 - 262500.0 USD per year

🔍 Oncology

🏢 Company: sanoficareers

🔧 Requirements

A minimum of eight (8) years of relevant work experience, with a minimum of eight (8) years of healthcare sales/account management experience
A minimum of two (2) years of current/ recent key account management experience in oncology field working with population health decision makers & other access influencers preferred
Effective leadership skills to elicit collaboration, coordination and innovative thinking across cross functional partners
Demonstrated enterprise level entrepreneurial thinking
A consultative mindset enabling effective and creative problem solving with customers’ needs as a primary focus
An outstanding communicator, presenter with strong negotiating skills
Promote and lead with direct, honest, and supportive communication
Ability to develop organizational capabilities while influencing others
Lead and inspire others when facing highly ambiguous, complex situations
Eager to improve oneself, the immediate team, and the greater oncology community
Extremely organized, dependable and self-motivated with the ability to leverage planning tools in a fast-paced environment
Utilize effective, professional communications to cultivate strong working relationships with both internal and external colleagues; displays flexibility in your approach to people and situation
Device launch experience preferred

💡 Responsibilities

Responsible for building and maintaining relationships with top priority high strategic value accounts to drive Sarclisa’s adoption and business growth
Develop in-depth knowledge of each assigned customer account including strategic goals, value drivers, key access stakeholders, relevant business metrics, and unique challenges/emerging needs
Driving and executing a strategic account plan for the top accounts
Develop and maintain relationships with top priority high strategic value accounts
Identify and manage these accounts to drive business growth
Develop account plans focused on matrix team planning, execution and influencer mapping
Integrate understanding of customer business segmentation into product objective planning and execution
Support clinical, economic and operational advocacy (e.g., gaining KOL endorsement) & ensure coverage on provider pathways, EMRs and/or formularies. Understand pull-through hurdles, org structures & customer ways of working to ensure cross-functional/ departmental coordination
Develop deep understanding of contracting/ product access processes at key accounts, BID/RFP/PT workflow internally and externally, key stakeholders, business segment relevant financial models, and clinical evaluation models
Point of contact for contracting and pricing agreements with owned accounts
Develop and deepen strategic partnerships. Account interactions include but are not limited to oncology ‘C-suite’ executives and key population health decision makers at the account.
Profile and perform targeted PIE engagements with top community & health system/IDN accounts in preparation for launch
Support contract execution & pull through at select health system accounts as applicable
Co-creation of innovative partnership opportunities and solutions with key customers. Solutions to be developed through problem-solving and aligning Sanofi needs with customer needs
Coordinate with internal cross functional teams (e.g., marketing, sales, access) for account strategy development & business planning. Lead matrix teams without direct authority.
Collaborate with sales, medical, and marketing teams to align strategies
Guide field team engagement with customer accounts and support seamless operation/execution
Ensure seamless execution of commercial strategies and account plans
Effectively communicate and share customer feedback back to the organization
Monitor market trends, competitor activities, and customer needs
Provide insights and feedback to internal teams for continuous improvement

Leadership Project Management Business Intelligence Data Analysis Product Development Communication Skills RESTful APIs Account Management Negotiation skills Cross-functional collaboration Relationship management Sales experience Market Research Strategic thinking CRM Data analytics Customer Success

Posted about 2 hours ago

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🔥 Financial Analyst

Posted about 2 hours ago

📍 United States of America

🧭 Full-Time

💸 60960.0 - 72080.0 USD per year

🏢 Company: global

🔧 Requirements

Bachelor’s or master’s degree in finance, accounting, economics, or related field
Demonstrated analytical, communication, and leadership skills
Cumulative grade point average of 3.2 or higher
Ability and desire to travel on a regular basis

💡 Responsibilities

Analyze manufacturing costs and monthly results
Lead development of multi-million-dollar forecasts
Drive actions and the decision making needed to meet financial targets
Ensure consistent application of established financial controls
Perform financial analyses for cost reduction programs and capital investments
Educate plant operations teams on relevant financial and business concepts
Lead cross-functional and finance initiatives

Leadership Data Analysis Excel VBA Cross-functional Team Leadership Financial Management Communication Skills Analytical Skills Microsoft Excel Accounting Budgeting Financial analysis

Posted about 2 hours ago

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🔥 IBA researcher

Posted about 2 hours ago

📍 Worldwide

🧭 Contract

💸 40000.0 - 45000.0 GBP per year

🔍 Research

🏢 Company: Chayn CIO

🔧 Requirements

5+ years of experience in qualitative research
In-depth understanding of gender-based violence
Knowledge about the subject of tech abuse and ideally image based abuse
Knowledge and experience in researching abuse in different cultural contexts
Demonstrated experience in ongoing research projects that stay live for a significant period of time (6 months-1 year)
Demonstrated experience in research projects across multiple countries
Demonstrated experience creating inclusive spaces in online research settings
Experience working in the Majority World
Experience of trauma-informed research practices.
Experience researching highly sensitive topics/experiences directly with people who have lived experience of those topics or issues or experience working with survivors of gender based violence

💡 Responsibilities

Conduct at least 10 interviews with IBA experts in Pakistan (or Pakistani diaspora across the world).
Conduct 20 interviews with women and gender minorities in Pakistan (or Pakistani diaspora across the world).
Organising three online workshops with survivors of IBA.
Analysing and synthesising interviews
Reporting back to the internal team.
Authoring a report that reflects your finding.

Data Analysis Communication Skills Written communication Research Reporting Research skills

Posted about 2 hours ago

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🔥 Manager, National Accounts - Retail - Costco

Posted about 2 hours ago

📍 United States

💸 104730.0 - 137455.0 USD per year

🔍 Retail Sales

🏢 Company: saputo_external_careers

🔧 Requirements

Minimum 5-7 years of experience in the CPG retail sales field, customer experience and perishable foods preferred.
Knowledge, skills and abilities should include: Negotiation, Presentation, Insight Selling, Product Knowledge, Sales Management, Communications (both written and verbal), Sales Analysis, Forecasting, and Sales Tracking.
Must possess strong verbal and written communication skills, attention to detail and professionalism.

💡 Responsibilities

Own Customer accounts, jointly developing annual business growth, sales, and margin plans in line with company and category goals.
Plan, execute, close, and follow up on negotiations in a manner that creates mutually beneficial outcomes.
Develop strategies to drive growth and value and achieve/exceed annual volume and profit goals.

Business Development Data Analysis Cross-functional Team Leadership Communication Skills Customer service Negotiation Presentation skills Account Management Reporting Relationship management Sales experience Market Research Team management Strategic thinking Financial analysis

Posted about 2 hours ago

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🔥 Allergy Territory Account Specialist – Buffalo, NY – Remote

Posted about 2 hours ago

📍 United States

💸 114100.0 - 211900.0 USD per year

🔍 Pharmaceuticals

🔧 Requirements

2+ years’ experience in specialty pharmaceuticals, biotech, or a sales role of similar complexity within the last 5 years.
Demonstrates a strong ability to collaborate and work effectively across various functions in a matrix environment, communicates clinical product details proficiently, maintains a proven history of consistent high performance, and excels at navigating and successfully selling to large accounts and key customer segments.
Proactive individual with strong analytical skills to identify, prioritize, and use relevant data to solve problems and satisfy key customers, while showcasing ethical leadership and promoting a culture of compliance with company policies and laws.
Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from territory boarder. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory.
Must have a valid driver’s license.

💡 Responsibilities

Pinpoint mutual priorities and utilize insights and strategies across the entire account to formulate a strategic territory business plan that aim to enhance product demand by addressing the requirements of key partners and their patients, ultimately achieving exceptional outcomes.
Encourage clinical discussions that motivate the customer to advocate for their patients and involve the entire account team to identify any barriers, offering suitable solutions to meet the customer's needs.
Utilize expertise and understanding of the market, relevant competitors, industry trends, and cross-functional strategies to foresee and effectively manage business opportunities and challenges.
Conduct essential planning meetings with key stakeholders to tackle complex customer issues and collaborate effectively across departments to ensure all customer requirements are fulfilled.
Examine market data and trends within the territory to understand the local business landscape, promote engagement, and lead both virtual and live interactions with customers.
Utilize systems and omni-channel or multi-channel strategies to maximize the complete range of Novartis capabilities for personalized engagement with customers, whether in person or virtually.
Work collaboratively with regional colleagues, other field staff, and home-office teams to proactively meet customer needs and deliver suitable access support.
Deliver timely access assistance and work collaboratively with Patient Specialty Services (PSS) associates to address customer requirements efficiently.

Data Analysis Cross-functional Team Leadership Business Operations Communication Skills Analytical Skills Collaboration Problem Solving Customer service Compliance Account Management Teamwork Negotiation skills Sales experience Market Research CRM Financial analysis

Posted about 2 hours ago

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🔥 Senior PM/UX Designer

Posted about 2 hours ago

📍 United States

🧭 Full-Time

🔍 Healthcare

🏢 Company: Wisp👥 11-50💰 Seed about 6 years agoWomen's Wellness Health Care

🔧 Requirements

6+ years of UX and Product Management experience combined in fast-paced, agile environments
Comfortable working independently and has experience owning projects entirely or in collaboration with another Product Manager.
Proven skills balancing design and product thinking: prioritize features based on business value, deliver iteratively, avoid over-polishing, and have a bias toward iterative delivery over perfectionism
Strong instincts for using data to guide decisions and are comfortable working with limited or ambiguous datasets
Skilled in using Figma and familiar with prototyping and testing tools
Skilled at communicating design decisions and presenting work to diverse stakeholders and are passionate about designing accessible, inclusive, and user-friendly digital experiences
Brings a strategic mindset and the ability to develop strong, user-centered perspectives that thoughtfully balance business goals, data insights, and high-quality user experiences.

💡 Responsibilities

Own the UX process for Wisp including creating and maintaining design documentation, design systems, user flows, and interaction patterns in Figma
Drive organizational understanding of customer pain points and opportunities through data and discovery with internal and external customers.
Lead the end-to-end UX process from discovery to delivery, including user research, wireframing, prototyping, and usability testing
Work with product managers, engineers, and stakeholders to define problems, propose solutions, validate design decisions and negotiate scope.
Sequence and drive priority work based on feasibility, impact analysis and strategic goals, driving alignment with cross-functional teams.
Coordinate key initiatives across various functions at wisp, navigating roadblocks, Leading UX reviews, ensure high-quality implementation of designs and keeping the team informed on progress.

Data Analysis Figma Product Management User Experience Design Cross-functional Team Leadership Communication Skills Agile methodologies Stakeholder management Prototyping

Posted about 2 hours ago

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