Apply📍 Mexico
🧭 Full-Time
🔍 Fintech
- 5+ years of experience in User research/UX research/Design research, ideally within fast-moving product teams
- Fluent in Spanish and proficient in English
- Based in or willing to relocate to Mexico City; open to travel for research
- Comfortable conducting qualitative research across various channels: in-person, phone, WhatsApp, Zoom, etc.
- Experience with mixed-methods research, including usability testing, user interviews, surveys, field studies, and diary studies
- Strong synthesis and storytelling skills—you make insights impossible to ignore
- Partner with product, design, and growth to inform roadmaps, shape strategies, and inspire new ideas
- Lead end-to-end research projects—across both exploratory and evaluative work—focused on user needs, behaviors, and pain points
- Conduct generative research to uncover unmet needs and opportunities, and usability testing to refine experiences before launch
- Synthesize findings into clear, actionable insights that move the team forward
- Bring rigor to our understanding of our Spanish-speaking immigrant community and ensure we're solving the right problems
- Help build scalable research practices that evolve with Comun as we grow
Data AnalysisUser Experience DesignCommunication SkillsResearchData visualizationCustomer SuccessEnglish communication
Posted 1 day ago
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