Chayn CIO

Chayn is an award winning, global charity using technology to support survivors of abuse and gender-based violence. Founded in 2013, we build digital tools like Bloom, a platform that provides support and resources in a safe and accessible way. With over 600,000 users, our work helps survivors heal and thrive by providing the information and help they need in an easy-to-use format.We believe technology can create positive social change, and our approach is both creative and impactful. At Chayn, we are committed to diversity, equity, inclusivity, and ensuring everyone has the resources to take back control of their lives. Join us, and help us continue to transform lives globally.We’re a trauma-informed organisation that cares not just about what we’re doing and why. The same principles apply to how we organise and treat each other within and outside of Chayn.Feminist with an intersectional lensSurvivor-centredTransparentGenerousInclusiveProducts and services for survivors🌺 Bloom - A remote trauma support service, offering video courses and reflective webchat that combine the insights of survivors globally with therapeutic practices to heal from trauma. We currently have partnerships with Bumble and Badoo where we offer their users bespoke Bloom programmes of support.🧘🏽‍♀️Your Story Matters - A digital companion for survivors of sexual assault with curated content on recovery, the legal reporting process in the UK, and stories of survival and resilience. We aim to inform and empower survivors to make their own choices about the steps they take after assault. Under this project, we also produced a three-part podcast, Less than 2 percent, about the experiences of survivors in the UK who seek help from the legal justice system and the third sector.📖 Manipulation is abuse - A guide for survivors and allies, to help identify manipulative situations and offer suggestions on ways to deal with them.📖 How to build a domestic abuse case without a lawyer - A practical guide to collecting and presenting evidence for divorce, criminal cases and/or child custody. Available in English, Arabic, Urdu, Italian, and Portuguese.Research and thought leadership📖 Orbits: a guide on how we can design interventions to tech abuse that are intersectional, survivor-centred, and trauma-informed. Co-created with thinkers, practitioners, and survivors from around the world, the guide focuses on three areas that are vital for effectively tackling tech abuse: technology, research, and policy. It explores how systems are failing survivors and how we can advance a different approach that leaves no survivor behind.📖 Trauma-informed design: One of the many write-ups of our design principles.Products and services for organisations🗞️ Bloom for Bumble and Badoo programme is an industry-first partnership where Chayn is providing a customised version of our remote trauma support service Bloom to their community.🗞️ Training for organisations on vicarious trauma for their staff. This is especially useful for humanitarian workers, frontline gender-based violence organisations, customer support staff and content moderators.Changing media narrativesOur CEO is a media spokesperson and regularly talks to broadcast and print media about stories to do with gender-based violence and online safety. You can see some recent examples here: LBC, BBC News, HuffPo, BBC, Vice and Forbes.