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🔥 Provider Relations Representative

Posted 36 minutes ago

📍 United States

🧭 Contract

🔍 Healthcare

🏢 Company: computer_aid

🔧 Requirements

Bachelor's degree and 2 years of experience or Associates degree and 4 years of experience in a healthcare customer service environment
Demonstrated ability to prioritize multiple tasks and meet deadlines in a fast-paced environment
Strong analytical skills with the ability to identify issues and implement effective solutions
Proficient in general office practices and software packages, including Microsoft Office Suite and communication tools
Exceptional verbal and written communication skills, with the ability to convey information clearly and effectively
Ability to work independently and as part of a team, fostering a cooperative work environment

💡 Responsibilities

Develop and maintain positive relationships with assigned providers
Act as the first point of contact for provider inquiries, ensuring timely and accurate responses to their questions
Interpret and explain complex information, proactively following up on inquiries and ensuring satisfaction
Maintain detailed records of interactions, transactions, and comments
Assist in the preparation and distribution of communication materials, including drafting and sending out written notices
Collaborate with team members on various projects, providing support as needed to meet team goals
Perform other tasks as required to support the team’s objectives

Communication Skills Analytical Skills Problem Solving Customer service Microsoft Office Written communication Microsoft Office Suite Interpersonal skills Excellent communication skills Relationship building Verbal communication Active listening Data entry Customer support

Posted 36 minutes ago

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🔥 Jr Risk Specialist

Posted about 2 hours ago

📍 United States

🔍 Business Payments

🏢 Company: Bottomline👥 5001-10000💰 Post-IPO Equity over 18 years agoMobile Payments Information Services Financial Services Banking Payments Document Management Software

🔧 Requirements

1+ year of experience in a position reviewing and analyzing sensitive information (ideally financial)
Effective communication (verbal/written) and customer service skills
Adaptable self-starter with the ability to work independently as well as part of the team
Detail-oriented, organized, and able to work well under pressure with a sense of urgency
Experienced computer skills and proficient with Microsoft Office software
A curious puzzle solver with analytical, research, and problem-solving skills
Experience working in Banking, AML (Anti Money Laundering), Fraud, KYC (Know Your Customer) Due Diligence, on-boarding commercial clients, reviewing various business documentation highly preferred
Experience with LexisNexis is preferred, but not required
High School Diploma or GED required; Bachelor’s Degree in Criminal Justice, Criminology, Law, Accounting, Business, or similar course of study preferred (Not Required).

💡 Responsibilities

Review and authenticate data elements of a Paymode Network application for B2B (Business-to-Business) Vendors to accept future payments through Paymode and continuously grow the network
Process digital payment applications: ensuring information is complete and accurate, and working with customers (via phone and email) to obtain missing information
Analyze data elements for discrepancies and red flags for potential counterfeit instruments
Investigate suspicious activity to mitigate risk and identify fraudulent schemes such as account takeover attempts and business identity theft
Utilize web research and 3rd Party data tools/APIs to validate and investigate discrepancies in new customer information to mitigate risk
Promote a risk-aware culture; ensure efficient and effective risk and anti-fraud practices by adhering to required policies and procedures
Interact with various levels of Leadership to clarify requirements and collaborate on process improvements

Data Analysis Excel VBA Communication Skills Analytical Skills Problem Solving Customer service Microsoft Office Accounting Compliance MS Office Research Data entry Risk Management Computer skills Financial analysis

Posted about 2 hours ago

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🔥 Patient Care Coordinator

Posted about 4 hours ago

📍 Philippines

🧭 Full-Time

🔍 Healthcare

🏢 Company: AnsibleHealth Inc.

🔧 Requirements

Bachelor's degree in a relevant field, such as Nursing, Physical Therapy, or other healthcare-related fields.
2+ years of professional experience in a customer service or healthcare setting, demonstrating a deep understanding of patient care and care coordination.
Solid grasp of the US healthcare system and its intricacies.
Exceptional written and verbal English communication skills.
Strong attention to detail, organizational skills, and ability to multitask in a fast-paced environment.
Proficiency with CRM systems, EMR software, and standard office applications (e.g., Google Suite)
Training or experience in clinical medicine, such as a nursing degree, nursing assistant, or clinical scribe.
Typing speed of at least 60 words per minute.
Reliable internet connection (at least 30 Mbps) and a quiet home environment for work
Ability to work in US time zones (EST)

💡 Responsibilities

Customize initial discussions based on patient needs, ensuring they understand how the program can address their specific health conditions, providing personalized benefits rather than general services.
Manage inquiries through multiple communication channels (phone, email, etc.), including voicemail inbox management and message routing, providing prompt and accurate responses.
Process and manage referrals, working towards efficient conversion within a 7-10 day timeframe while managing multiple referral loop processes for a large patient panel.
Perform comprehensive data entry including clinical survey scores/results, diagnostic tests, remote physiologic monitoring (RPM), and remote therapeutic monitoring (RTM) data streams.
Schedule and coordinate patient appointments while maintaining communication with patients regarding their care schedule.
Manage and process inbound and outbound medical records, ensuring proper documentation and organization.
Maintain accurate EMR records by updating care notes, face sheets, and ensuring the integrity of patient information.
Attend clinical meetings, take detailed notes, and follow up on action items and project timelines.
Collaborate with a multidisciplinary team of physicians, engineers, designers, and care team members to continuously improve patient care delivery.
Resolve patient issues and complaints, identifying problems and finding appropriate solutions to ensure patient satisfaction while maintaining professional communication throughout the process.

Communication Skills Customer service Microsoft Office Attention to detail Organizational skills Written communication Multitasking Excellent communication skills Problem-solving skills Data entry CRM Customer support English communication

Posted about 4 hours ago

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🔥 Senior Account Executive, SLED (Mid-Atlantic)

Posted about 5 hours ago

📍 Mid-Atlantic

💸 116000.0 - 170000.0 USD per year

🔍 Cybersecurity

🔧 Requirements

Minimum 7 years full sales cycle experience selling enterprise cybersecurity technology solutions to an SLED Client based across the Mid-Atlantic.
A hunter by nature, with expertise in prospecting via a multi-channel approach including cold calling, channel partner relationships, LinkedIn outreach and networking
You have built relationships with senior cyber buyers and are able to leverage your existing network to gain introductions into new logos
A strategic seller, with expertise in account planning, you use a clear sales process (MEDDPICC preferred) to qualify and move deals through the pipeline to close
A history of consistent quota achievement and ability to deliver consistently against targets
Great understanding of a complex sales process and business drivers for enterprise clients

💡 Responsibilities

Meet sales quota and drive success: Conduct and execute detailed sales campaigns, achieving quarterly and annual sales targets with a robust, measurable sales process
Build a pipeline, leverage partners and network: Build a strong pipeline through proactive prospecting, strategic networking, and leveraging our growing list of partners
Cultivate strong client relationships: Cultivate and sustain valuable client relationships whilst skilfully navigating and closing complex enterprise deals
Develop deep customer insights: Develop comprehensive insights into customer use cases, internal decision-making processes, budget cycles, and other critical information
Master competitive analysis: Analyze the competitive landscape and understand customer needs in order to position Dataminr’s portfolio of solutions effectively to meet customer needs and stand out from the competition
Provide product feedback: Provide valuable feedback to cross-functional teams (Product, Engineering) to drive the continuous enhancement, updates and improvements of our products

Cybersecurity Salesforce Communication Skills Microsoft Office RESTful APIs Negotiation Networking Account Management Client relationship management Cross-functional collaboration Sales experience Lead Generation CRM SaaS

Posted about 5 hours ago

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🔥 Vice President of Compliance - Remote (US)

Posted about 8 hours ago

📍 United States

🧭 Full-Time

🔍 Healthcare

🏢 Company: Theoria Medical👥 1001-5000 Electronic Health Record (EHR)Hospital Health Care Home Health Care

🔧 Requirements

Five or more years of experience specific to healthcare compliance matters is required.
Strong verbal and written communication skills.
Excellent interviewing, negotiating, and interpersonal skills.
Experience in establishing relationships with organizational leaders, board members, staff, and other healthcare industry leaders.
Ability to deal effectively at all levels of the organization in ways that enhance understanding, respect, cooperation, and problem-solving.
Thorough familiarity with relevant laws and regulations, including anti-kickback, false claims, and HIPAA.
Thorough understanding of the regulatory environment of healthcare, ethics, pertinent legislation, OIG, OCR, and other regulatory agency processes.

💡 Responsibilities

Implement and monitor the Compliance Program.
Create employee awareness of the Compliance Program.
Create/review/revise compliance policies and procedures as needed.
Provide training and education and/or develop regular communication on a variety of compliance-related topics, including but not limited to, Fraud, Waste and Abuse Laws, Anti-Kickback Statute, False Claims Act, HIPAA, etc.
Maintain current working knowledge of federal and state regulations and policies as they affect the company through routine review of various CMS manuals, Federal Register notices, applicable government and/or industry-related internet information sites, and state Medicaid manuals.
Maintain a system for reporting potential compliance concerns, including the creation of a compliance helpline for anonymous reports or inquiries from employees.
Protect the confidentiality of employees who make inquiries or report violations.
Develop and implement annual compliance risk assessment and work plan.
Conduct periodic reviews of the compliance program and make revisions in consideration of changes in the organization's needs and/or the statutes, rules, regulations, and requirements of federal and state health care programs.
Conduct investigations of reported or identified compliance matters received and advise on appropriate corrective actions.
Conduct monitoring and auditing processes to evaluate ongoing compliance of key compliance risks as identified through the risk assessment process, government enforcement efforts, and/or reported compliance concerns.
Implement corrective action plans developed as a result of a reported or identified compliance matter to ensure appropriate follow-through.
Communicate detected regulatory risks to organizational leadership and pertinent operational employees and provide additional training and education and/or disciplinary action as needed.
Develop and maintain a positive rapport with payors, CMS, and other applicable federal/state government agencies.
Act as Chair of the company Compliance Committee which provides an opportunity to report to the Executive Officer and other Executive Leadership regularly on compliance-related matters.
Report to the Board of Directors on compliance-related matters, as needed.
Responsible for hiring, training, development, and performance management of the compliance team.
Responsible for leading and supporting the compliance team through performance evaluations and counseling and/or provision of disciplinary actions, if necessary.

Leadership Project Management Data Analysis People Management Communication Skills Analytical Skills Collaboration Microsoft Excel Problem Solving Microsoft Office Negotiation Attention to detail Organizational skills Written communication Compliance Interpersonal skills MS Office Verbal communication Reporting Training Risk Management Strategic thinking Financial analysis Data management Budget management

Posted about 8 hours ago

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🔥 FI Account Manager

Posted about 8 hours ago

📍 United States of America

🏢 Company: brinkscareersus

🔧 Requirements

Bachelor’s degree required
At least five years professional experience in a customer facing role
Ability and willingness to travel
Proficiency with Microsoft Office to include Outlook, Word, Excel and PowerPoint
Experience working in Salesforce.com or other CRM experience is a plus

💡 Responsibilities

Serve as the lead point of contact for all new business development activities for the US AMS marketplace
Assist with the creation and management of proposals and RFP’s for FI account opportunities
Build and maintain strong, long-lasting internal and external business relationships
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
Collaborate with sales team to identify and grow opportunities within territory
Assist with challenging client requests or issue escalations as needed
Maintain high levels of customer satisfaction and loyalty
Develop business plans and strategies, identify key decision makers, achieve key performance indicators, and live within budget constraints
Maintain accurate, comprehensive and updated opportunities and activities in Salesforce

Business Development Salesforce Communication Skills Customer service Microsoft Office Presentation skills Written communication Relationship building Account Management Teamwork Negotiation skills Client relationship management Sales experience

Posted about 8 hours ago

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🔥 Account Advisor I – Remote LA (Hybrid Training)

Posted about 8 hours ago

📍 United States

💸 37440.0 USD per year

🔍 Healthcare

🏢 Company: external

🔧 Requirements

Customer Service experience or equivalent
Must be available to report to the Baton Rouge Corporate Campus for the onsite components of new hire training.
Commitment to training program
Hardwired internet connection with speeds greater than 5MB upload and 10MB download
Must demonstrate PC skills including Microsoft Office (e.g., Word, Excel, Outlook , etc.) and related software as other corporate software progrms and applications.
Demonstrated verbal and written communication skills with the ability to interpret and communicate information with tact, diplomacy, patience and professionalism.
Familiarity with medical and health insurance terminology preferred
Conflict resolution skills and remains calm under pressure/stressful situations
Must be able to to demonstrate critical thinking and problem solving skills
Demonstrate attention to detail
The ability to actively listen and ask appropriate questions, to effectively understand issues that are presented from customers.
Reading comprehension skills are required due to the high amount of direct customer contacts and the need to understand customer contract benefits and training materials.
Effective organizational and interpersonal skills are required.
Must have the ability to multi-task and handle work independently as well as organize and prioritize multiple customer issues.
Ability to take ownership of issues from the beginning, seeking First Call Resolution (FCR)
Must be able to verbally communicate on the telephone in a call center environment approximately 95% of the time in the Customer Care Center.
Must have ability to successfully complete Customer Service training, with demonstrated proficiency in training materials.

💡 Responsibilities

Serve as first point of contact for the organization.
Handle incoming calls from members and providers answering questions and offers guidance via the telephone with individuals in a prompt, courteous, and professional manner.
Resolves benefit and claims inquiries received via the telephone, in person, or other acceptable receipt method from our members or providers in the call center .
Promotes and maintains a positive company image through direct contact with customers.
Complies with all laws and regulations associated with duties and responsibilities.
Reviews and researches billing and healthcare claim inquiries from members and providers, to ensure proper benefits and/or payments are applied correctly; researches multiple computer systems/applications to verify data/information accuracy.
Responds to inquiries regarding adjustments, refunds, edits and/or payment registers to ensure completeness, accuracy and customer satisfaction to members or providers.
Maintains knowledge of required lines of business, changes to applicable company policies/procedures, recent laws and regulations, and related computer systems to ensure information is current and accurate when providing service to members or providers on the telephone in the call center.
Meet Customer Service performance goals/expectations in the areas of efficiency, accuracy, quality, production, customer satisfaction, and attendance
The ability to verbally communicate on the telephone approximately 95% of the time.

Customer service Microsoft Office Attention to detail Organizational skills Written communication Multitasking Interpersonal skills Problem-solving skills Verbal communication Active listening Computer skills

Posted about 8 hours ago

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🔥 Executive Assistant

Posted about 9 hours ago

📍 Canada

🧭 Full-Time

🏢 Company: Docker👥 251-500💰 $105,000,000 Series C about 3 years agoDeveloper Tools Developer Platform Information Technology Software

🔧 Requirements

5+ years experience providing executive administrative support to Sr. VP levels and or above, across functions and timezones.
High level of discretion, professionalism and integrity.
Excellent oral and written communication skills, with a high degree of diplomacy.
Previous experience & strong calendaring skills using Gmail and Google Calendar in a work environment.
Problem solving skills.
Experience working with other executive assistants in a high-functioning, fast paced environment.
Ability to anticipate the needs of the executive team.
Demonstrated ability to book domestic and international travel (Navan experience preferred, but not required).
Ability to prioritize, focus and organize your workload each day.
Familiarity with Audio Visual conferencing/event tools such as Zoom (preferred), and or Microsoft Teams).
Heavy multi-tasker (email, instant messaging, calendaring, project management, etc)
Ability to plan internal and external offsites, and travel when needed.
Ability to demonstrate a methodical and effective approach to projects and deadlines; proactively communicating progress along the way.
Solid time management skills.
Self-motivated and able to work both collaboratively and independently.
Eager to share knowledge and build awareness; teamwork driven.
Has a growth mindset; improvement oriented.
Active driver’s license.
Valid US passport.

💡 Responsibilities

Comprehensive, executive-level support for 2 or more executives.
Exceptional travel booking and troubleshooting skills; on-call when an assigned executive team member is traveling.
Inbox management.
Liaise and schedule meetings with internal and external stakeholders, such as internal employees, strategic partners, media and customers, while also handling sensitive information with discretion.
Work cross functionally with other team members and build strategic partnerships
Partner with respective executives to ensure their time is effectively optimized.
Provide back-up support for any administrative team member that may be out due to PTO, including the EA to the CEO.
Maintain a perfect track record when it comes to handling confidential information.
Manage information flow in a timely and accurate manner.
Assist with the onboarding of executive new hires for your respective teams. Work closely with your execs, IT and HR to ensure new hires are set up for success. Be regularly available as a “new hire buddy” and go-to resource.
Help create and maintain processes and standards; always looking for improvement opportunities.
Assist executives with note-taking, action item tracking in meetings and managing logistics.
Set up conferences, meetings, team offsites, etc.; both virtual and onsite when needed. Available to start early or stay late when events/issues call for it (e.g. company events, travel delays).
Open to travel domestically and internationally when needed.
Adhoc projects and requests as assigned.

Administrative Management Communication Skills Microsoft Office Attention to detail Organizational skills Time Management Multitasking Documentation Interpersonal skills Relationship building Problem-solving skills MS Office Cross-functional collaboration

Posted about 9 hours ago

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🔥 Portfolio and Asset Management Intern

Posted about 9 hours ago

📍 United States

🧭 Internship

💸 18.0 - 20.0 USD per hour

🏢 Company: Capital Impact Partners👥 101-250💰 $4,957,678 Grant almost 2 years agoCommunities Financial Services Non Profit Association

🔧 Requirements

Working towards a Bachelor’s degree or Master's degree (or equivalent experience)
Previous administrative or financial experience is a plus
Basic proficiency with Microsoft Office and/or Google suite of systems
Strong organizational skills and attention to detail
Ability to maintain confidentiality when handling sensitive financial information
Good written and verbal communication skills
Willingness to learn new software systems (Salesforce, Egnyte)
Self-motivated with ability to work independently after training
Able to work in a team atmosphere where his or her manager may not work in the same office

💡 Responsibilities

Help overhaul and streamline our electronic filing system to improve efficiency, including reorganizing our team's Egnyte folders containing 40+ subfolders.
Extract key metrics from portfolio reviews, memos, and audits to update our Salesforce database with important rating agency data points.
Assist in drafting and updating resource guides and process maps that reflect current team structure and workflows, including recent changes related to our Ventures transition.
Work with IT on system permissions and requirements, and coordinate with Underwriting/Origination teams to understand loan transition processes.
Assist with other projects as assigned.

Data Analysis Egnyte Salesforce Financial Management Microsoft Excel Microsoft Office Organizational skills

Posted about 9 hours ago

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🔥 Scheduling Spec- Physician Partners OBGYN

Posted about 10 hours ago

📍 United States of America

🔍 Healthcare

🏢 Company: roperstfrancishealthcare

🔧 Requirements

Good organizational skills and the ability to make quick and prudent decisions.
Keen listening skills.
Ability to spell accurately.
Preferred candidate will have a minimum of one year experience in a health care setting.
Basic computer skills required.
PC and Windows experience preferred.

💡 Responsibilities

Receives and accurately schedules requests for outpatient services, surgical procedures, and/or inpatient direct admits (via ACD phone system and fax) from physician offices, patients, service departments within Roper St. Francis Healthcare and other facilities in the tri-county area.

Communication Skills Customer service Microsoft Office Attention to detail Organizational skills Written communication Excellent communication skills Verbal communication Data entry Computer skills

Posted about 10 hours ago

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