- Own and manage senior client relationships across multiple European automotive accounts, serving as the primary point of contact and trusted partner
- Translate client briefs and goals into clear scopes, timelines, and actionable plans for internal creative, production, and social media teams
- Lead the full campaign lifecycle — from initial strategy through creative development, production, and final delivery
- Coordinate cross-functional internal teams to ensure all deliverables are met on time and to the highest standard
- Act as the de facto head of the Milan office, setting day-to-day priorities and ensuring seamless collaboration across the global team
- Manage relationships with international market teams, ensuring they receive the assets and support they need
- Oversee website management, brand identity projects, and social media coordination as part of a fully integrated client offering
- Manage financial and commercial processes with client purchasing teams — including submission, negotiation, and approval of financial documents
- Proactively identify and develop new business opportunities, leveraging your network to introduce and grow agency revenue
- Serve as a cultural and professional bridge between the European team and the US-based leadership