Senior Business Operations Assistant

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Requirements:

• Minimum 5 years of senior-level administrative or operations experience
• Proven experience in a fast-paced, client-facing environment
• Strong proficiency in Microsoft Office Suite, CRM systems, and database management
• Excellent written and verbal communication skills in English
• Exceptional organisational and time management abilities
• Strong attention to detail and accuracy in all work outputs
• Ability to work independently and manage multiple priorities simultaneously
• Professional demeanour with excellent interpersonal skills
• Experience with project coordination and process improvement
• Understanding of confidentiality requirements and discretion in handling sensitive information

Responsibilities:

• Manage and coordinate complex scheduling for senior executives and client meetings across multiple time zones
• Oversee administrative processes and ensure compliance with company policies and procedures
• Maintain and update client databases, candidate records, and project tracking systems
• Prepare comprehensive reports, presentations, and correspondence for internal and external stakeholders
• Coordinate executive search project logistics and timelines
• Assist with client onboarding processes and documentation management
• Support candidate communication and interview coordination
• Maintain confidentiality and handle sensitive information with discretion
• Identify opportunities to streamline operational workflows and implement efficiency improvements
• Assist in developing and maintaining standard operating procedures
• Support quality assurance initiatives and compliance monitoring
• Collaborate with team members to enhance service delivery standards
• Process invoices, expense reports, and maintain accurate financial records
• Assist with contract management and vendor relationships
• Coordinate travel arrangements and logistics when required
• Support month-end and quarter-end reporting activities