Empathy Job Salaries

Find salary information for remote positions requiring Empathy skills. Make data-driven decisions about your career path.

Empathy

Median high-range salary for jobs requiring Empathy:

$99,000

This analysis is based on salary ranges collected from 44 job descriptions that match the search and allow working remotely. Choose a country to narrow down the search and view statistics exclusively for remote jobs available in that location.

The Median Salary Range is $69,500 - $99,000

  • 25% of job descriptions advertised a maximum salary above $180,000.
  • 5% of job descriptions advertised a maximum salary above $303,860.

Skills and Salary

Specific skills can have a substantial impact on salary ranges for jobs that align with these search preferences. Certain in-demand skills are highly valued by employers and can significantly boost compensation. These skills often reflect the unique requirements and challenges faced by professionals in these roles. Some of the most sought-after skills that correlate with higher salaries include Leadership, Collaboration and Coaching. Mastering these skills can demonstrate expertise and make individuals more competitive in the job market. Employers often prioritize candidates who possess these skills, as they can contribute directly to the organization's success. The ability to effectively utilize these skills can lead to increased earning potential and career advancement opportunities.

  1. Leadership

    25% jobs mention Leadership as a required skill. The Median Salary Range for these jobs is $140,000 - $171,000

    • 25% of job descriptions advertised a maximum salary above $202,500.
    • 5% of job descriptions advertised a maximum salary above $240,181.8.
  2. Collaboration

    34% jobs mention Collaboration as a required skill. The Median Salary Range for these jobs is $100,720 - $160,000

    • 25% of job descriptions advertised a maximum salary above $231,750.
    • 5% of job descriptions advertised a maximum salary above $456,250.
  3. Coaching

    27% jobs mention Coaching as a required skill. The Median Salary Range for these jobs is $88,500 - $119,240

    • 25% of job descriptions advertised a maximum salary above $175,500.
    • 5% of job descriptions advertised a maximum salary above $468,000.
  4. Organizational skills

    27% jobs mention Organizational skills as a required skill. The Median Salary Range for these jobs is $82,860 - $113,140

    • 25% of job descriptions advertised a maximum salary above $180,000.
    • 5% of job descriptions advertised a maximum salary above $249,024.4.
  5. Analytical Skills

    50% jobs mention Analytical Skills as a required skill. The Median Salary Range for these jobs is $72,500 - $103,400

    • 25% of job descriptions advertised a maximum salary above $171,000.
    • 5% of job descriptions advertised a maximum salary above $239,497.6.
  6. Communication Skills

    82% jobs mention Communication Skills as a required skill. The Median Salary Range for these jobs is $70,000 - $99,000

    • 25% of job descriptions advertised a maximum salary above $180,000.
    • 5% of job descriptions advertised a maximum salary above $315,940.
  7. Problem Solving

    41% jobs mention Problem Solving as a required skill. The Median Salary Range for these jobs is $53,850 - $99,000

    • 25% of job descriptions advertised a maximum salary above $160,000.
    • 5% of job descriptions advertised a maximum salary above $239,746.4.
  8. Active listening

    32% jobs mention Active listening as a required skill. The Median Salary Range for these jobs is $63,100 - $89,000

    • 25% of job descriptions advertised a maximum salary above $180,000.
    • 5% of job descriptions advertised a maximum salary above $283,888.8.
  9. Customer service

    41% jobs mention Customer service as a required skill. The Median Salary Range for these jobs is $58,850 - $69,243.2

    • 25% of job descriptions advertised a maximum salary above $120,000.
    • 5% of job descriptions advertised a maximum salary above $272,977.6.

Industries and Salary

Industry plays a crucial role in determining salary ranges for jobs that align with these search preferences. Certain industries offer significantly higher compensation packages compared to others. Some in-demand industries known for their competitive salaries in these roles include B2B SaaS, Biopharmaceutical and Blockchain, Web3. These industries often have a strong demand for skilled professionals and are willing to invest in talent to meet their growth objectives. Factors such as industry size, profitability, and market trends can influence salary levels within these sectors. It's important to consider industry-specific factors when evaluating potential career paths and salary expectations.

  1. B2B SaaS

    2% jobs are in B2B SaaS industry. The Median Salary Range for these jobs is $260,000 - $325,000

  2. Biopharmaceutical

    2% jobs are in Biopharmaceutical industry. The Median Salary Range for these jobs is $205,697 - $240,244

  3. Blockchain, Web3

    2% jobs are in Blockchain, Web3 industry. The Median Salary Range for these jobs is $175,000 - $195,000

  4. Ad Tech

    2% jobs are in Ad Tech industry. The Median Salary Range for these jobs is $160,000 - $180,000

  5. Human Resources

    5% jobs are in Human Resources industry. The Median Salary Range for these jobs is $63,000 - $109,500

    • 25% of job descriptions advertised a maximum salary above $120,000.
  6. Mental Health

    11% jobs are in Mental Health industry. The Median Salary Range for these jobs is $61,200 - $73,000

    • 25% of job descriptions advertised a maximum salary above $118,860.
    • 5% of job descriptions advertised a maximum salary above $120,000.
  7. Healthcare

    18% jobs are in Healthcare industry. The Median Salary Range for these jobs is $58,850 - $70,000

    • 25% of job descriptions advertised a maximum salary above $101,400.
    • 5% of job descriptions advertised a maximum salary above $250,000.
  8. Community and Marketing

    2% jobs are in Community and Marketing industry. The Median Salary Range for these jobs is $30,000 - $70,000

  9. Cryptocurrency

    5% jobs are in Cryptocurrency industry. The Median Salary Range for these jobs is $50,000 - $50,000

  10. Customer Service

    5% jobs are in Customer Service industry. The Median Salary Range for these jobs is $35,360 - $35,360

    • 25% of job descriptions advertised a maximum salary above $36,400.

Disclaimer: This analysis is based on salary ranges advertised in job descriptions found on Remoote.app. While it provides valuable insights into potential compensation, it's important to understand that advertised salary ranges may not always reflect the actual salaries paid to employees. Furthermore, not all companies disclose salary ranges, which can impact the accuracy of this analysis. Several factors can influence the final compensation package, including:

  • Negotiation: Salary ranges often serve as a starting point for negotiation. Your experience, skills, and qualifications can influence the final offer you receive.
  • Benefits: Salaries are just one component of total compensation. Some companies may offer competitive benefits packages that include health insurance, paid time off, retirement plans, and other perks. The value of these benefits can significantly affect your overall compensation.
  • Cost of Living: The cost of living in a particular location can impact salary expectations. Some areas may require higher salaries to maintain a similar standard of living compared to others.

Jobs

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📍 Alabama, Arizona, Florida, Georgia, Mississippi, New Mexico, Tennessee, Virginia

🧭 Full-Time

💸 34320.0 USD per year

🔍 Customer Service

🏢 Company: Agero👥 1001-5000💰 $4,750,000 over 2 years agoAutomotiveInsurTechInformation TechnologyInsurance

  • Genuine passion for helping others, supported by previous experience in customer-facing or support roles.
  • Experience in a customer service, sales, or technical support role, preferably in a fast-paced contact center environment.
  • Strong computer skills, with an average typing speed of 35 words per minute or more.
  • Experience with Google Workspace (Docs, Sheets, Slides, Gmail), including the ability to open, create, & edit documents, as well as send emails with attachments, and skilled in navigating web-based CRMs.
  • Be able to successfully pass a criminal background check.
  • Self-motivated with the ability to work independently and effectively with minimal supervision in a remote setting.
  • Comfortable handling high-volume calls in a structured, metrics-based environment with a focus on meeting and exceeding customer satisfaction goals.
  • Availability to work flexible hours, including evenings and weekends, to accommodate varying customer needs and peak call times.
  • Has compatible remote technology, including a home computer, secure high-speed internet, webcam, in-service cell phone, and wired headset.
  • Handle each customer interaction with genuine empathy, and act quickly and compassionately to support customers in stressful situations.
  • Take ownership of your cases with sound independent decisions, prioritize your workload for timely follow-ups, multitask effectively, and keep detailed notes while navigating web-based systems.
  • Communicate empathetically with customers, set clear expectations, keep your word, and collaborate with dealerships, managers, and clients to resolve issues.
  • Use critical thinking to resolve challenging complaints, stay calm and solution-focused under pressure, and deliver innovative solutions that exceed customer expectations.
  • Act as a dedicated advocate for customers, ensuring their concerns are fully understood and providing step-by-step support to make them feel heard and cared for.
  • Showcase your technical skills by troubleshooting issues with the vehicle's remote command, Infotainment, navigation, or Bluetooth systems, and offering easy-to-follow instructions for customers of all technical skill levels.

Communication SkillsProblem SolvingCustomer serviceEmpathyTroubleshootingData entryComputer skillsTechnical supportCRMCustomer support

Posted about 24 hours ago
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📍 Arizona, California, Colorado, Florida, Georgia, Illinois, Massachusetts, Michigan, Nevada, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Texas, or Virginia

🧭 Contract

💸 65.0 - 75.0 USD per hour

🔍 Healthcare

🏢 Company: Oscar Health👥 1001-5000💰 $140,000,000 Private about 4 years ago🫂 Last layoff almost 5 years agoHealth InsuranceInsurTechInsuranceHealth Care

  • DNP, FNP, ENP, or PA from accredited program
  • Board Certification (NCCPA or AANP or ANCC)
  • Compact RN license (if an APRN)
  • 3+ years of urgent care experience
  • 2+ years of experience delivering virtual care
  • Licensed in all three of these core Oscar States (FL, GA, TX)
  • Provide medical care virtually (both by phone and message)
  • Provide patient care in alignment with Oscar Medical Group guidelines, practices and policies
  • Focus on efficiency and quality of care delivery
  • Ensure patient access to VUC services
  • Collaborate with MAs, RNs, and other providers across service lines (e.g. primary care and health assessments)
  • Compliance with all applicable laws and regulations
  • Other duties as assigned

Data AnalysisREST APICommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceMicrosoft OfficeAgile methodologiesAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingComplianceExcellent communication skillsAdaptabilityRelationship buildingEmpathyTroubleshootingActive listeningAbility to learnStrong communication skillsData entryRelationship managementQuality Assurance

Posted 1 day ago
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📍 United States

💸 130000.0 - 160000.0 USD per year

🔍 Teletherapy

🏢 Company: Presence👥 1-10💰 Pre-seed over 4 years agoAudioMobile AppsMeeting SoftwareSoftware

  • 5+ years of Product Management experience shipping impactful products and features
  • College degree required. MBA preferred.
  • Startup experience.
  • Built products from scratch.
  • Selected and integrated best-in-class solutions.
  • Develop and manage the product strategy, roadmap, and execution for a category at Presence, working with stakeholders to rapidly plan, prioritize, and ship product.
  • Lead interdisciplinary functional teams of designers, engineers, clinicians, and operators to reimagine teletherapy delivery as a product from the bottom up.
  • Make Presence the preferred delivery platform for speech, mental health, behavioral, and occupational therapists by advocating for our community of clinicians and empowering them to be impactful while loving their work.

LeadershipProject ManagementData AnalysisProduct ManagementSalesforceSCRUMSoftware ArchitectureUser Experience DesignProduct OperationsCross-functional Team LeadershipProduct DevelopmentStrategyProduct AnalyticsAPI testingCommunication SkillsAnalytical SkillsCollaborationProblem SolvingAgile methodologiesRESTful APIsEmpathyMarket ResearchStakeholder managementMentorshipStrategic thinkingA/B testing

Posted 1 day ago
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📍 AZ, CA, CO, CT, DC, FL, GA, IL, IN, KS, MA, MD, MI, MN, MO, NC, NJ, NM, NV, NY, OH, OK, OR, SC, TN, TX, UT, VA, WA, WI

💸 65000.0 - 70000.0 USD per year

🔍 Tech

🏢 Company: HopSkipDrive👥 101-250💰 $37,000,000 Series D over 2 years agoRide SharingTransportationChildrenInformation TechnologyChild Care

  • 1+ years of experience demonstrating results in a fast-paced, detail-oriented work environment
  • 1+ years of experience directly related to trust & safety
  • Strong verbal and written communication for both internal and external audiences
  • Ability to exercise business judgment to manage difficult conversations with empathy and clarity
  • A creative problem solver with the ability to work independently
  • Always looking for ways to make things more efficient
  • Proficiency in Excel, Word and Google Docs
  • Experience in the tech industry, startups, or a similar two-sided marketplace preferred
  • Review ride incident and user activity reports and provide general feedback/education as needed
  • Handle CRM (Kustomer) support tickets and phone calls related to Trust & Safety and education
  • Provide support for escalations, collisions, and insurance questions
  • Recognize trends with ride incidents and user complaints and flag to Management
  • Collaborate with other teams within the Trust & Safety organization, as well as cross-functional teams such as Client Experience and Sales, to enhance customer satisfaction
  • Maintain adherence to all personal and departmental goals surrounding performance
  • Be an advocate for platform safety and support both sides of the Marketplace
  • Take on special projects as directed by the Trust & Safety Manager

Communication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationCoachingInterpersonal skillsRelationship buildingEmpathyVerbal communicationTroubleshootingActive listeningCRMCustomer support

Posted 1 day ago
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📍 United States

🧭 Full-Time

💸 41.0 - 55.0 USD per hour

🔍 Healthcare

🏢 Company: dkc_external

  • Current RN License is required, BSN preferred.
  • Minimum of 2 years RN experience required with healthcare performance coaching.
  • Current Cardiopulmonary Resuscitation (CPR) or Basic Life Support (BLS) certification.
  • Current driver’s license and willingness to travel within an assigned territory.
  • Intermediate computer skills and proficiency in MS Word, Excel & Outlook required.
  • Home office with internet connectivity at a minimum of 1MB upload and 1MB download speed required.
  • Quickly build empathetic relationships with patients and families.
  • Coordinate care for patients’ care including care transitions, management of complex/at risk patients, managing ongoing needs and establishing a treatment plan in partnership with the care team.
  • Identify and address social determinants of health including medical, emotional, education, community, and financial concerns.
  • Coordinate for streamlined/effective transition of care when needed.
  • Assesses patients and work to identify unreported medical conditions or changes that may lead to adverse outcomes.

Communication SkillsAnalytical SkillsCustomer serviceOrganizational skillsTime ManagementInterpersonal skillsAdaptabilityRelationship buildingProblem-solving skillsEmpathyActive listeningComputer skills

Posted 1 day ago
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📍 United States of America

💸 54758.4 - 68486.4 USD per year

🔍 Medicare Advantage

🏢 Company: external

  • High school diploma or equivalent.
  • Two years of customer service experience.
  • Three years of MA Appeals and Grievances experience.
  • Ability to interact positively with internal and external customers while demonstrating empathy, adaptability, and listening skills.
  • Ability to listen, talk type and perform research simultaneously using various research channels.
  • Excellent reasoning, analytical, problem-solving skills, and sound judgment.
  • Capacity to conduct extensive research, provide analyses and solutions to unusual or recurring issues, at times using discretion.
  • Efficiency in managing dissimilar issues, determining priorities and meeting regulatory and/or company deadlines.
  • Advanced human relations, oral and written communication skills.
  • Ability to maintain strict confidentiality in handling data related to job duties.
  • Able to work collaboratively and cooperatively as a team member.
  • Ability to work within a self-initiated environment with little supervision.
  • Ability to achieve production-based performance goals.
  • Technical skills to effectively use computer programs and troubleshoot simple computer issues independently or with direction.
  • Ability to adhere to a rigid schedule and have regular and predictable attendance.
  • Obtain and maintain any departmental or legally required certifications (e.g. CMS or BCBSA requirements.)
  • Working knowledge of Blue Cross and Blue Shield of Kansas’ MA and other relevant systems is required.
  • Detailed knowledge of MA line of business and regulations governing MA appeals and grievances is required.
  • Create and compose correspondence in response to MA member, member representative or provider appeals and grievances cases to ensure all regulatory guidelines are met.
  • Interpret, analyze, and review all MA benefit offerings and their relevant language, corporate policies, administrative and operating procedures, information systems, and regulatory guidance to address a variety of issues which may not be clear or direct.
  • Manage time to optimize and prioritize work to ensure goals (internal, regulatory, etc.) are met in a fluctuating environment.
  • Use discretion to make judgment calls determining appropriate sources, directions, and parameters necessary to review and resolve issues in an extremely diverse, complex, and challenging business and regulatory environment. This can include interaction with a variety of internal and/or external contacts.
  • Develop effective working relationships with staff at every level within BCBSKS, other Plans, CMS Caseworkers or Account Manager, relevant suppliers and contractors, providers, and/or members and their representatives.
  • Serve as a backup to the MA Customer Experience Representatives as business needs dictate. This involves researching, resolving, and responding to inquiries and correspondence via telephone, written and email communication. Inquiries may be regarding MA benefits, eligibility, coverage and plan changes, payments, claims, prior authorizations, appeals, and grievances.
  • Perform additional duties as required, including any special projects.

Communication SkillsAnalytical SkillsCustomer serviceAttention to detailProblem-solving skillsResearchEmpathyActive listeningAbility to learnData entryComputer skills

Posted 1 day ago
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📍 United States

💸 160000.0 - 183000.0 USD per year

🔍 Software Delivery

🏢 Company: Harness

  • An online portfolio demonstrating excellence in thought and execution
  • 7+ years of experience including 1+ years working in an enterprise environment; or any combination of education and experience which would provide an equivalent background.
  • Familiarity with enterprise and/or cloud products(e.g. AWS, Azure and GCP), CI/CD tooling
  • Own and drive design problems from the ideation to the execution
  • Manage your own priorities, influence roadmaps, facilitate user research, and guide cross functional team agreement and consensus
  • Serve as a bridge connecting design, product, engineering, and marketing teams

Cloud ComputingFigmaProduct ManagementUI DesignUser Experience DesignProduct DevelopmentProduct designCommunication SkillsAnalytical SkillsCollaborationCI/CDProblem SolvingAgile methodologiesRESTful APIsTeamworkEmpathyPrototypingSoftware EngineeringCustomer Success

Posted 1 day ago
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🔥 Complaints Adviser
Posted 3 days ago

📍 UK

💸 24750.0 - 27250.0 GBP per year

🔍 Banking

  • You have banking experience with an understanding of the complaints process or, you’re an experienced regulated complaint handler.
  • You have extensive experience of written final responses
  • You’re resilient and confident dealing with customers' problems over the phone.
  • Providing the best customer experience when handling customer’s complaints in writing and over the phone.
  • Supporting Root Cause Analysis and internal feedback loops with frontline support and specialist domains to mitigate future customer problems.
  • Investigating complaints so we can give the customer the right outcome.
  • We are the last point of contact for the customer to help resolve their complaint.
  • Working through customer problems and escalating these across Monzo where required to reach the right outcome within our deadlines.

Analytical SkillsProblem SolvingCustomer serviceWritten communicationComplianceEmpathyVerbal communicationActive listening

Posted 3 days ago
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📍 United States

💸 57700.0 - 107800.0 USD per year

🔍 Healthcare

🏢 Company: highmark

  • Bachelor’s degree in nursing or RN certification in lieu of bachelor's degree or Master’s degree in Social Work, Counseling, Education, or related field and 3 years' experience in Acute or Managed Care/ experience with Medicaid or Medicare populations.
  • OR Bachelor’s degree in Social Work with five years’ experience in Acute or Managed Care/ experience with Medicaid or Medicare populations
  • Experience working with high-risk pregnant women OR experience working with chronic condition adult populations OR experience with pediatrics
  • 3 years of experience in working in Acute Care/Managed Care/Medicaid and Medicare populations.
  • Bilingual English/Spanish language skills (Preferred)
  • Case Management Certification (Preferred)
  • Communicate effectively while performing customer telephonic interviewing and communication with external contacts.
  • Communicate effectively while interacting with Case Management Specialists, Management Team, Physician Advisors and other interdepartmental contacts.
  • Maintain knowledge of Medical Terminology and Medical Diagnostic Categories/Disease States
  • Educate members to enhance member understanding of illness/disease impact and to positively impact member care plan adherence, pharmacy regimen maintenance, and health outcomes.
  • Collaborate with Primary Care Physicians, Medical Specialists, Home Health and other ancillary healthcare providers with the goal being to coordinate member care.
  • Collect member medical information from a variety of sources including providers and internal records and use appropriate clinical judgment, consultation with internal Physician Advisors and other internal cross-departmental consultation to determine unmet member needs.
  • Work primarily independently to identify, define, and resolve a myriad of problem types experienced by the member.
  • Develop an individualized plan of care designed to meet the specific needs of each member.
  • Anticipate the needs of members by continually assessing and monitoring the member’s progress toward goals, care plan status, and re-adjust goals when indicated.
  • Maintain a working knowledge of available resources for addressing identified member needs and to facilitate proactive and efficient provision of services.
  • Be knowledgeable of and consider benefit design and cost benefit analysis when planning a course of intervention to develop a realistic plan of care.
  • Communicate and collaborate with other payers (when applicable) to create a collaborative approach to care management and benefit coordination.
  • Maintain a working knowledge of available community resources available to assist members.
  • Coordinate with community organizations/agencies for the purpose of identifying additional resources for which the MCO is not responsible.
  • Work within a Team Environment.
  • Attend and participate in required meetings, including staff meetings, internal Rounds, and other in-services to enhance professional knowledge and competency for overall management of members.
  • Participate in departmental and/or organizational work and quality initiative teams.
  • Case collaborate with peers, Case Management Specialists, Management Team, Physician Advisors and other interdepartmental contacts.
  • Participate in interagency and/or interdisciplinary team meetings when necessary to facilitate coordination of member care and resources.
  • Foster effective work relationships through conflict resolution and constructive feedback skills.
  • Attend internal and external continuing education forums annually to enhance overall clinical skills and maintain professional licensure, if applicable.
  • Educate health team colleagues of the role and responsibility of Case Management and the unique needs of the populations served to foster constructive and collaborative solutions to meet member needs.
  • Other duties as assigned or requested.

Communication SkillsAnalytical SkillsProblem SolvingCustomer serviceOrganizational skillsTime ManagementWritten communicationMultitaskingDocumentationComplianceCoachingInterpersonal skillsAdaptabilityRelationship buildingTeamworkEmpathyActive listeningStrong communication skillsCross-functional collaboration

Posted 3 days ago
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📍 United States

💸 160000.0 - 180000.0 USD per year

🔍 Cybersecurity

🏢 Company: Huntress👥 251-500💰 $60,000,000 Series C almost 2 years agoSecurityInformation TechnologyCyber SecuritySoftware

  • Experience leading outbound SDR teams (preferably in cybersecurity, technology, or SaaS) with a demonstrated record of success
  • Familiarity with the VAR/reseller community
  • Knowledge of cybersecurity solutions, including endpoint security
  • Attention to detail and the ability to recognize patterns in a variety of performance statistics
  • Team player, always willing to share knowledge as necessary
  • Demonstrate empathy and thoughtfulness in your professional communication
  • Coachable and eager for continuous improvement
  • Demonstrate time management skills
  • Demonstrate critical thinking and problem-solving skills
  • Provide initial and continuous training on cold calling best practices and pipeline management
  • Build out new processes, documentation, and resources for the team to ensure scalability and growth
  • Ensure SDRs reach their KPI targets each month through strong management processes
  • Maintain quality assurance processes, providing input for improvement
  • Work with operations to ensure tools and information databases are configured for maximum success
  • Maintain an appointment no-show rate at or below the industry benchmarks
  • Proactively identify and remove obstacles to SDR performance
  • Handle escalated calls and provide real-time support for SDR questions
  • Provide reporting to upper management and other departments as requested
  • Work continuously to improve the efficiency of the department overall by bringing new ideas to leadership

LeadershipCybersecurityCommunication SkillsAttention to detailOrganizational skillsTime ManagementWritten communicationCoachingInterpersonal skillsProblem-solving skillsCritical thinkingEmpathyReportingTrainingActive listeningSales experienceQuality AssuranceTeam managementCRMCustomer SuccessSaaS

Posted 3 days ago
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