Empathy Job Salaries

Find salary information for remote positions requiring Empathy skills. Make data-driven decisions about your career path.

Empathy

Median high-range salary for jobs requiring Empathy:

$99,000

This analysis is based on salary ranges collected from 37 job descriptions that match the search and allow working remotely. Choose a country to narrow down the search and view statistics exclusively for remote jobs available in that location.

The Median Salary Range is $75,000 - $99,000

  • 25% of job descriptions advertised a maximum salary above $205,500.
  • 5% of job descriptions advertised a maximum salary above $373,750.

Skills and Salary

Specific skills can have a substantial impact on salary ranges for jobs that align with these search preferences. Certain in-demand skills are highly valued by employers and can significantly boost compensation. These skills often reflect the unique requirements and challenges faced by professionals in these roles. Some of the most sought-after skills that correlate with higher salaries include Leadership, Strategy and Problem Solving. Mastering these skills can demonstrate expertise and make individuals more competitive in the job market. Employers often prioritize candidates who possess these skills, as they can contribute directly to the organization's success. The ability to effectively utilize these skills can lead to increased earning potential and career advancement opportunities.

  1. Leadership

    27% jobs mention Leadership as a required skill. The Median Salary Range for these jobs is $179,400 - $203,650

    • 25% of job descriptions advertised a maximum salary above $221,000.
    • 5% of job descriptions advertised a maximum salary above $268,000.
  2. Strategy

    16% jobs mention Strategy as a required skill. The Median Salary Range for these jobs is $188,500 - $203,650

    • 25% of job descriptions advertised a maximum salary above $245,000.
    • 5% of job descriptions advertised a maximum salary above $268,000.
  3. Problem Solving

    32% jobs mention Problem Solving as a required skill. The Median Salary Range for these jobs is $114,263 - $162,500

    • 25% of job descriptions advertised a maximum salary above $220,000.
    • 5% of job descriptions advertised a maximum salary above $242,600.
  4. Project Management

    22% jobs mention Project Management as a required skill. The Median Salary Range for these jobs is $103,263 - $147,500

    • 25% of job descriptions advertised a maximum salary above $213,000.
    • 5% of job descriptions advertised a maximum salary above $268,000.
  5. Collaboration

    49% jobs mention Collaboration as a required skill. The Median Salary Range for these jobs is $72,500 - $97,000

    • 25% of job descriptions advertised a maximum salary above $221,000.
    • 5% of job descriptions advertised a maximum salary above $430,000.
  6. Communication Skills

    59% jobs mention Communication Skills as a required skill. The Median Salary Range for these jobs is $70,000 - $92,500

    • 25% of job descriptions advertised a maximum salary above $207,000.
    • 5% of job descriptions advertised a maximum salary above $395,000.
  7. Analytical Skills

    30% jobs mention Analytical Skills as a required skill. The Median Salary Range for these jobs is $50,000 - $90,000

    • 25% of job descriptions advertised a maximum salary above $137,250.
    • 5% of job descriptions advertised a maximum salary above $218,700.
  8. Data Analysis

    19% jobs mention Data Analysis as a required skill. The Median Salary Range for these jobs is $60,770 - $70,000

    • 25% of job descriptions advertised a maximum salary above $133,750.
    • 5% of job descriptions advertised a maximum salary above $175,000.
  9. Customer service

    22% jobs mention Customer service as a required skill. The Median Salary Range for these jobs is $51,000 - $66,000

    • 25% of job descriptions advertised a maximum salary above $185,000.
    • 5% of job descriptions advertised a maximum salary above $220,000.

Industries and Salary

Industry plays a crucial role in determining salary ranges for jobs that align with these search preferences. Certain industries offer significantly higher compensation packages compared to others. Some in-demand industries known for their competitive salaries in these roles include App and access management, B2B SaaS and Mental Health. These industries often have a strong demand for skilled professionals and are willing to invest in talent to meet their growth objectives. Factors such as industry size, profitability, and market trends can influence salary levels within these sectors. It's important to consider industry-specific factors when evaluating potential career paths and salary expectations.

  1. App and access management

    3% jobs are in App and access management industry. The Median Salary Range for these jobs is $280,000 - $400,000

  2. B2B SaaS

    3% jobs are in B2B SaaS industry. The Median Salary Range for these jobs is $260,000 - $325,000

  3. Mental Health

    11% jobs are in Mental Health industry. The Median Salary Range for these jobs is $126,763 - $182,500

    • 25% of job descriptions advertised a maximum salary above $217,500.
    • 5% of job descriptions advertised a maximum salary above $245,000.
  4. Financial Services

    5% jobs are in Financial Services industry. The Median Salary Range for these jobs is $81,000 - $108,500

    • 25% of job descriptions advertised a maximum salary above $150,000.
  5. Sales Engagement Software

    5% jobs are in Sales Engagement Software industry. The Median Salary Range for these jobs is $57,000 - $98,000

    • 25% of job descriptions advertised a maximum salary above $127,000.
  6. AI and creative content creation

    3% jobs are in AI and creative content creation industry. The Median Salary Range for these jobs is $65,000 - $90,000

  7. Education

    5% jobs are in Education industry. The Median Salary Range for these jobs is $67,885 - $77,005

    • 25% of job descriptions advertised a maximum salary above $85,000.
  8. Healthcare

    5% jobs are in Healthcare industry. The Median Salary Range for these jobs is $60,000 - $72,500

    • 25% of job descriptions advertised a maximum salary above $95,000.
  9. Cryptocurrency

    5% jobs are in Cryptocurrency industry. The Median Salary Range for these jobs is $50,000 - $50,000

  10. B2B Payments and Fintech

    3% jobs are in B2B Payments and Fintech industry. The Median Salary Range for these jobs is $40,000 - $48,000

Disclaimer: This analysis is based on salary ranges advertised in job descriptions found on Remoote.app. While it provides valuable insights into potential compensation, it's important to understand that advertised salary ranges may not always reflect the actual salaries paid to employees. Furthermore, not all companies disclose salary ranges, which can impact the accuracy of this analysis. Several factors can influence the final compensation package, including:

  • Negotiation: Salary ranges often serve as a starting point for negotiation. Your experience, skills, and qualifications can influence the final offer you receive.
  • Benefits: Salaries are just one component of total compensation. Some companies may offer competitive benefits packages that include health insurance, paid time off, retirement plans, and other perks. The value of these benefits can significantly affect your overall compensation.
  • Cost of Living: The cost of living in a particular location can impact salary expectations. Some areas may require higher salaries to maintain a similar standard of living compared to others.

Jobs

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๐Ÿ“ NY, NJ, CT

๐Ÿงญ Full-Time

๐Ÿ’ธ 60770.0 - 69010.0 USD per year

๐Ÿ” Education

  • Strong alignment with KIPP Forward's program model and goals.
  • Completion of a workforce program, AA or BA degree.
  • Two or more years of experience working with underserved and at-risk young adults.
  • Experience advising young adults on CTE/Workforce pursuits.
  • High energy and positivity to inspire alumni.
  • Ability to manage stressful situations calmly.
  • Demonstrated skill in building relationships within and across teams.
  • Strong knowledge of Microsoft Office suite and ability to learn new technologies.
  • Excellent written and verbal communication skills.

  • Lead the Onward intake and decision process for Onward funds.
  • Support and maintain an advisory caseload of up to 200 alumni.
  • Regularly check in with awardees to assess and track progress.
  • Assist alumni in applying to CTE programs and develop viable job search plans.
  • Track data in Salesforce and maintain records of communications.
  • Engage in professional development opportunities.

Project ManagementData AnalysisCoachingRelationship buildingEmpathy

Posted about 23 hours ago
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๐Ÿ“ St. Clair, Sanilac, Lapeer, Huron, Tuscola Counties, MI

๐Ÿงญ Full-Time

๐Ÿ’ธ 30.0 - 33.0 USD per hour

๐Ÿ” Substance Use Disorder Support

๐Ÿข Company: Professional Counseling Center๐Ÿ‘ฅ 101-250MedicalHospitalHealth Care

  • Master's degree in counseling, psychology, social work, addiction studies, art therapy, or marriage and family therapy.
  • MCBAP approved Certified Clinical Supervisor (CCS) certification required.
  • One of the following certifications is also necessary: CAADC, CADC, or CCDP.

  • Provide clinical guidance and support to staff working with families in the Thumb region.
  • Ensure in-home clinical services meet requirements for CPS involved families.
  • Responsible for clinical supervision, report reviews, case record evaluations, and ensuring compliance with program outcomes.

LeadershipCommunication SkillsMentoringCoachingEmpathyReportingTraining

Posted 1 day ago
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๐Ÿ“ USA

๐Ÿ’ธ 115000.0 - 150000.0 USD per year

๐Ÿ” Financial services

  • 1+ years of people management experience in a customer operations role.
  • 3+ years experience in customer support/service delivery role.
  • Independent worker, motivated to execute without supervision.
  • Ability to bounce back from challenging interactions.
  • Team player, effective communicator across teams.
  • Exceptional communication and writing skills.
  • Eagerness to think outside the box for solutions.
  • Strong customer empathy and service focus.
  • Proactive in seeking improvement opportunities.

  • Manage a team of Customer Advocacy Associates.
  • Encourage and manage team performance using various metrics.
  • Engage the team to operate effectively through changes.
  • Work with recruitment to onboard new members.
  • Focus on policy risks in complaints.
  • Deliver exceptional customer experiences.
  • Solve complex customer issues empathetically.
  • Review and respond to escalated complaints.
  • Represent the team in projects to ensure consistent service.
  • Drive continuous improvement and collaboration with cross-functional partners.

LeadershipData AnalysisAnalytical SkillsProblem SolvingCustomer serviceComplianceEmpathyCross-functional collaborationProcess improvement

Posted 2 days ago
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๐Ÿ“ Nigeria

๐Ÿงญ Full-Time

๐Ÿ’ธ 4.0 USD per hour

๐Ÿ” Financial and banking services

๐Ÿข Company: The Credit Pros๐Ÿ‘ฅ 51-100CreditFinancial ServicesFinanceFinTech

  • Dedicated home workspace needed; equipment details will be sent via email during the interview process.
  • Comfortable working remotely in the Eastern Time Zone for an 08-hour shift with a 30-minute unpaid lunch and two 15-minute unpaid breaks.
  • Availability from Monday to Friday, 10:00 AM to 07:00 PM Eastern Time.
  • 1-2 years of experience in customer services within B2C financial and banking services.
  • Knowledge of the United States credit industry, including credit cards, lines of credit, and personal loans.
  • Customer-first orientation and empathy towards customer needs.
  • Excellent communication skills and a solution-oriented mindset.
  • Willingness to learn and use TCPโ€™s technological suite.

  • Respond to customer inquiries and requests over phone, email, and chat based on SOPs.
  • Utilize TCPโ€™s tech tools suite (Microsoft Suite, Salesforce, ZOHO, Hodu) in daily operations.
  • Escalate customer issues to the relevant departments as per guidelines.
  • Record, review, and follow up on customer requests and resolutions.
  • Investigate and research solutions for customer problems.
  • Update customer records during conversations.
  • Meet and exceed quantitative metrics and KPIs, including client-facing time, call quality, and occupancy.

SalesforceCommunication SkillsCustomer serviceProblem-solving skillsEmpathyTechnical supportCRM

Posted 2 days ago
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๐Ÿ“ USA

๐Ÿงญ Full-Time

๐Ÿ’ธ 41600.0 - 47600.0 USD per year

๐Ÿ” Education Technology

๐Ÿข Company: Varsity Tutors๐Ÿ‘ฅ 501-1000๐Ÿ’ฐ $50,000,000 Series C almost 7 years agoInternetEdTechVideo Chat

  • 3+ years experience with high-level customer escalations in account management, client relations, hospitality, or tourism, preferably over the phone.
  • Education, teaching, or tutoring experience is preferred, but not required.
  • High empathy and emotional intelligence to understand families' educational needs.
  • Strong problem-solving skills and ability to adapt quickly in a fast-paced environment.
  • Conflict management skills and high-level judgment in managing customer defects.
  • Ability to remain calm and professional in stressful situations.
  • Excellent verbal and written communication skills.
  • Ability to work independently and multi-task.
  • Ability to accommodate a full-time schedule including at least 1 evening and 1 weekend shift.
  • Network requirements: High-speed Internet access (50 Mbps download, 10 Mbps upload) via wired ethernet connection.

  • Conduct and manage high-volume inbound phone calls to support current customers.
  • Deflect cancellation requests with a solutions-oriented approach.
  • Full ownership of existing customers that are at risk of canceling services.
  • Address complaints with the goal of increasing satisfaction and securing renewals.
  • Achieve client onboarding, retention, and engagement targets set by management.
  • Assess and understand client needs to make educational product recommendations.
  • Assist in client service and build strong relations with students and families.
  • Manage client records for proper follow-up.
  • Communicate effectively with internal team and external customers.
  • De-escalate and handle challenging situations.

Customer serviceExcellent communication skillsProblem-solving skillsAccount ManagementEmpathyClient relationship managementSales experience

Posted 2 days ago
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๐Ÿ“ United Kingdom, Europe

๐Ÿงญ Full-Time

๐Ÿ’ธ 28000.0 - 30000.0 GBP per year

๐Ÿ” Travel industry

๐Ÿข Company: Much Better Adventures๐Ÿ‘ฅ 1-10๐Ÿ’ฐ $6,372,000 16 days agoAdventure TravelSearch EngineSustainabilityEnterprise SoftwareTravel

  • You have a passion for adventure travel & the activities in our adventure collection.
  • You have firsthand experience of small group travel, especially with strangers.
  • You have experience in customer sales in the adventure, travel or outdoor sector; or in e-commerce.
  • You have a proven track record of achieving sales targets and key performance indicators.
  • You have exceptional written & spoken English with a warm personality.
  • You are a great listener and emotionally intelligent, able to empathise and adapt conversations.
  • You are self-driven and can work independently in a fast-paced remote team.
  • You are organised, skilled at time-management, and have attention to detail.
  • You quickly learn new technologies and strive for efficiency.
  • You have flexibility and can handle changing priorities positively.
  • You are a team player and excited about the company mission.

  • The first point of call for all adventure queries on the phone, live chat, social media and email.
  • Converting a high rate of enquiries into new bookings and answering pre-departure questions from customers.
  • Working with local hosts to manage existing bookings and ensure a positive booking experience.
  • Ensuring no customer waits more than 24 hours for a response from the team or local hosts.
  • Problem solving customer barriers to booking and issues with the platform.
  • Composing thoughtful and accurate replies to inquiries.
  • Monitoring and controlling multiple tasks simultaneously.
  • Sharing customer insights and experiences to improve user experience.

Problem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementFluency in EnglishEmpathySales experienceCRMCustomer support

Posted 2 days ago
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๐Ÿ“ US, Australia, New Zealand

๐Ÿงญ Full-Time

๐Ÿ’ธ 116000.0 - 175000.0 USD per year

๐Ÿ” Customer Engagement Software

๐Ÿข Company: Iterable๐Ÿ‘ฅ 501-1000๐Ÿ’ฐ $200,000,000 Series E over 3 years agoArtificial Intelligence (AI)SaaSMobile AppsMarketingSoftware

  • Bachelorโ€™s degree or equivalent experience.
  • 5+ years of experience in a B2B customer success role within a fast-paced SaaS startup.
  • 3+ years of experience in team building and management.
  • Demonstrated history of hiring and managing exceptional talent.
  • Experience in delivering complex solutions at the enterprise level.
  • Ability to manage ambiguity and apply problem-solving skills.
  • Exceptional communication and interpersonal skills.
  • Desire to teach customers about the platform.
  • Strong understanding of technical concepts and problem-solving abilities.
  • High empathy for customer needs and a drive to solve their issues.
  • Willingness to travel up to 25% of the time.

  • As a leader of Iterableโ€™s Customer Success team, manage a team of Customer Success Managers.
  • Ensure customers are satisfied and achieve ROI from Iterable products.
  • Build meaningful relationships with internal stakeholders and customer executives.
  • Understand customer usage of the product and find ways to enhance effectiveness.
  • Conduct regular check-ins and QBRs, while monitoring client satisfaction.
  • Identify new business opportunities and develop customer retention strategies.
  • Maintain trusted advisor relationships and resolve customer issues.
  • Track and report metrics that measure team effectiveness.
  • Proactively suggest improvements to application features.
  • Collaborate with Engineering, Product, Marketing, and Sales teams.

LeadershipProblem SolvingEmpathyClient relationship managementCross-functional collaborationTechnical supportCustomer SuccessSaaS

Posted 3 days ago
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๐Ÿ“ UK

๐Ÿงญ Full-Time

๐Ÿ’ธ 24750.0 - 27000.0 GBP per year

๐Ÿ” Banking

๐Ÿข Company: Referrals Only

  • Passionate about providing industry-leading customer experience.
  • Great communication skills, empathetic listening, and clear responses.
  • Resilient and able to handle emotionally charged situations.
  • Understand regulatory requirements for customer interactions.
  • Capability to context switch and manage various tasks effectively.
  • Quick learner with a curious mindset.
  • Effective at balancing customer needs with efficiency.
  • Basic tech literacy; able to use a laptop and adapt to systems.

  • Youโ€™ll be our customersโ€™ first point of contact, ensuring their issues are resolved with minimal fuss.
  • Handle a variety of customer inquiries including lost cards, app access, and gambling support.
  • Provide empathetic support, build rapport, and direct customers to appropriate resources as needed.
  • Help other areas during peak times as needed.

Communication SkillsCustomer serviceTime ManagementProblem-solving skillsEmpathyActive listeningTechnical supportCustomer support

Posted 7 days ago
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๐Ÿ“ Central or Eastern timezone

๐Ÿงญ Full-Time

๐Ÿ’ธ 75000.0 - 85000.0 USD per year

๐Ÿ” Education

๐Ÿข Company: Parallel๐Ÿ‘ฅ 1-10Legal TechSoftware

  • Bachelorโ€™s Degree or equivalent experience in the Education industry is required.
  • 2+ Years of prior experience in customer success in the education space.
  • Proven track record in B2B carrying and exceeding quotas.
  • Experience developing relationships within a school district.
  • Excellent verbal and written communication skills.
  • Strong attention to detail and project management skills.
  • Familiarity with Salesforce is advantageous.

  • Be the primary point of contact for district customers to ensure desired outcomes.
  • Establish long-term customer relationships to drive revenue and retention.
  • Become knowledgeable about all Parallel products and services.
  • Provide consistent outreach focusing on customer satisfaction and service usage.
  • Lead and manage customer onboarding and the full lifecycle.
  • Establish relationships with key stakeholders to promote service adoption.
  • Maintain data accuracy on various platforms.
  • Identify new service needs and collaborate cross-functionally to resolve customer issues.

Project ManagementData AnalysisSalesforceCommunication SkillsEmpathyRelationship managementCustomer Success

Posted 10 days ago
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๐Ÿ“ Lake Jackson, TX

๐Ÿงญ Full-Time

๐Ÿ’ธ 24.99 - 30.0 USD per hour

๐Ÿข Company: Numrah๐Ÿ‘ฅ 11-50Mobile AppsInformation TechnologySoftware

  • Proven experience in a customer service role.
  • Strong verbal and written communication skills, with the ability to engage effectively with diverse audiences.
  • Proficiency in using customer relationship management (CRM) software and other relevant tools.
  • Ability to work independently and as part of a collaborative team.
  • A positive attitude and a commitment to excellence.

  • Serve as the primary point of contact for customers, addressing inquiries and resolving issues with empathy and efficiency.
  • Cultivate positive relationships with customers, ensuring they feel valued and understood.
  • Navigate complex situations and provide tailored solutions, demonstrating exceptional problem-solving skills.
  • Collaborate with cross-functional teams to enhance service delivery and customer satisfaction.
  • Maintain accurate records of customer interactions and feedback to help drive continuous improvement.

Customer serviceWritten communicationProblem-solving skillsEmpathyVerbal communicationCRM

Posted 10 days ago
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