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Agero

👥 1001-5000💰 $4,750,000 almost 3 years agoAutomotiveInsurTechInformation TechnologyInsurance💼 Private Company
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Agero is a company focused on providing contact center solutions and services, inviting talented individuals to join their workforce.

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Jobs at this company:

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🔥 Senior Manager, Special Investigations
Posted about 1 month ago

📍 United States, Canada

🧭 Regular

💸 80000.0 - 120000.0 USD per year

🔍 Insurance

  • At least five years demonstrated experience conducting complex investigations (auto insurance experience is preferred).
  • Experience conducting internal investigations and managing investigations involving sensitive information.
  • Experience discussing investigative findings, making recommendations to, and collaborating with SIU teams at insurance companies, internal and external attorneys, investigators, departments of insurance, and law enforcement authorities.
  • Experience using data analytics tools to find and analyze fraud.
  • Working knowledge and understanding of anti-fraud laws, insurance regulations, and compliance rules and standards.
  • Experience in working within a corporate setting.
  • Strong interpersonal skills, including significant investigative experience, ability to work independently, and ability to work collaboratively with multiple internal teams.
  • Manage ongoing engagement with the SIU teams at insurance clients.
  • Maintain high and refined standard operating procedures for investigations.
  • Manage and enhance the strategic partnership Agero has with the National Insurance Crime Bureau (NICB).
  • Establish and manage relationships with government affairs offices at insurance clients.
  • Conducting confidential investigations of towing and roadside assistance companies, end-consumers, and call center agents that have evidenced suspicious or fraudulent behavior.
  • Assisting with the resolution of predatory towing events.
  • Collaborate with internal colleagues with new and ongoing investigations; thought leader on identifying fraud trends.
  • Analyzing documentation, such as victim testimonies and financial and transactional records, to determine if and how the improper activity occurred.
  • Develop and document information on any investigation, file review, audit, training assignment, consulting engagement, or other project, as directed, by writing clear and concise reports, memos, and letters.
  • Liaising with victims of fraud, law enforcement, clients, and court officials when a civil or criminal case is ongoing.
  • Testifying and providing statements on behalf of the company in civil or criminal proceedings.
  • Independently outline approaches for assignment objectives and appropriately document and communicate with clients and internal colleagues.

LeadershipSQLBusiness AnalysisData AnalysisCommunication SkillsAnalytical SkillsMicrosoft ExcelCustomer serviceAccountingWritten communicationComplianceInterpersonal skillsProblem-solving skillsMS OfficeNegotiation skillsReportingClient relationship managementData visualizationResearch skillsFinancial analysisData analytics

Posted about 1 month ago
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🔥 Lead Data Analyst
Posted about 2 months ago

📍 United States, Canada

🧭 Full-Time

💸 110000.0 - 150000.0 USD per year

  • Proficiency in querying, analyzing, and visualizing large datasets using SQL, Python, R, and data visualization tools (e.g., Sigma, Tableau, PowerBI).
  • Experience with cloud data platforms such as GBQ, Snowflake, or Redshift.
  • Strong understanding of statistical techniques (e.g., Regression, A/B Testing, Causal Inference) and their application in business contexts.
  • Familiarity with machine learning algorithms, natural language processing (NLP), and advanced analytics techniques.
  • Lead the development of analytics and data science solutions.
  • Conduct A/B testing and experimentation.
  • Design and maintain real-time dashboards.
  • Leverage quantitative analysis and data storytelling.
  • Utilize advanced statistical and machine learning techniques.
  • Partner with cross-functional teams.

AWSProject ManagementPythonSQLCloud ComputingData AnalysisETLHadoopMachine LearningSnowflakeTableauData scienceREST APIRegression testingSparkCommunication SkillsAnalytical SkillsJSONCross-functional collaborationMarket ResearchData visualizationMarketingData modelingData analyticsA/B testing

Posted about 2 months ago
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