Agero

Agero is a company focused on providing contact center solutions and services, inviting talented individuals to join their workforce.

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📍 Alabama, Arizona, Florida, Georgia, Mississippi, New Mexico, Tennessee, Virginia

🧭 Full-Time

💸 16 USD per hour

🔍 Digital driver assistance services

  • A genuine passion for helping others, supported by previous experience in customer-facing or support roles.
  • Strong computer skills, including proficiency in Google Workspace and web-based systems.
  • Previous experience in a customer service or technical support role, preferably in a contact center.
  • Ability to work independently in a remote setting with necessary technology.

  • Handle customer interactions with empathy and urgency to support them in roadside emergencies.
  • Communicate empathetically, actively listen to customer details, and set clear expectations.
  • Use critical thinking to resolve roadside issues calmly and provide innovative solutions.
  • Effectively navigate a multi-screen web system while engaging with customers.

Communication SkillsProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitasking

Posted 2024-11-19
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