Customer support Job Salaries

Find salary information for remote positions requiring Customer support skills. Make data-driven decisions about your career path.

Customer support

Median high-range salary for jobs requiring Customer Support:

$90,000

This analysis is based on salary ranges collected from 113 job descriptions that match the search and allow working remotely. Choose a country to narrow down the search and view statistics exclusively for remote jobs available in that location.

The Median Salary Range is $70,000 - $90,000

25% of job descriptions advertised a maximum salary above $140,000.
5% of job descriptions advertised a maximum salary above $204,250.

Skills and Salary

Specific skills can have a substantial impact on salary ranges for jobs that align with these search preferences. Certain in-demand skills are highly valued by employers and can significantly boost compensation. These skills often reflect the unique requirements and challenges faced by professionals in these roles. Some of the most sought-after skills that correlate with higher salaries include Analytical Skills, Customer Success and Data Analysis. Mastering these skills can demonstrate expertise and make individuals more competitive in the job market. Employers often prioritize candidates who possess these skills, as they can contribute directly to the organization's success. The ability to effectively utilize these skills can lead to increased earning potential and career advancement opportunities.

Analytical Skills
38% jobs mention Analytical Skills as a required skill. The Median Salary Range for these jobs is $80,000 - $130,000
- 25% of job descriptions advertised a maximum salary above $179,900.
- 5% of job descriptions advertised a maximum salary above $261,750.
Customer Success
31% jobs mention Customer Success as a required skill. The Median Salary Range for these jobs is $100,000 - $120,000
- 25% of job descriptions advertised a maximum salary above $175,000.
- 5% of job descriptions advertised a maximum salary above $257,500.
Data Analysis
32% jobs mention Data Analysis as a required skill. The Median Salary Range for these jobs is $80,500 - $110,000
- 25% of job descriptions advertised a maximum salary above $158,300.
- 5% of job descriptions advertised a maximum salary above $200,000.
Communication Skills
73% jobs mention Communication Skills as a required skill. The Median Salary Range for these jobs is $69,865 - $94,437.6
- 25% of job descriptions advertised a maximum salary above $140,000.
- 5% of job descriptions advertised a maximum salary above $223,900.
Customer service
56% jobs mention Customer service as a required skill. The Median Salary Range for these jobs is $69,730 - $90,875.2
- 25% of job descriptions advertised a maximum salary above $139,375.
- 5% of job descriptions advertised a maximum salary above $202,275.
Problem Solving
37% jobs mention Problem Solving as a required skill. The Median Salary Range for these jobs is $65,000 - $88,500
- 25% of job descriptions advertised a maximum salary above $125,000.
- 5% of job descriptions advertised a maximum salary above $224,000.
Troubleshooting
35% jobs mention Troubleshooting as a required skill. The Median Salary Range for these jobs is $65,000 - $85,000
- 25% of job descriptions advertised a maximum salary above $128,750.
- 5% of job descriptions advertised a maximum salary above $167,361.25.
Written communication
33% jobs mention Written communication as a required skill. The Median Salary Range for these jobs is $65,000 - $85,000
- 25% of job descriptions advertised a maximum salary above $120,000.
- 5% of job descriptions advertised a maximum salary above $178,380.
CRM
31% jobs mention CRM as a required skill. The Median Salary Range for these jobs is $65,000 - $81,000
- 25% of job descriptions advertised a maximum salary above $116,624.
- 5% of job descriptions advertised a maximum salary above $180,200.

Industries and Salary

Industry plays a crucial role in determining salary ranges for jobs that align with these search preferences. Certain industries offer significantly higher compensation packages compared to others. Some in-demand industries known for their competitive salaries in these roles include Cybersecurity, Software Development and Automotive. These industries often have a strong demand for skilled professionals and are willing to invest in talent to meet their growth objectives. Factors such as industry size, profitability, and market trends can influence salary levels within these sectors. It's important to consider industry-specific factors when evaluating potential career paths and salary expectations.

Cybersecurity
2% jobs are in Cybersecurity industry. The Median Salary Range for these jobs is $170,000 - $255,000
- 25% of job descriptions advertised a maximum salary above $260,000.
Software Development
13% jobs are in Software Development industry. The Median Salary Range for these jobs is $87,000 - $125,000
- 25% of job descriptions advertised a maximum salary above $165,506.25.
- 5% of job descriptions advertised a maximum salary above $198,750.
Automotive
2% jobs are in Automotive industry. The Median Salary Range for these jobs is $77,450 - $121,600
- 25% of job descriptions advertised a maximum salary above $137,500.
Fintech
2% jobs are in Fintech industry. The Median Salary Range for these jobs is $105,000 - $120,000
- 25% of job descriptions advertised a maximum salary above $175,000.
Digital Health
2% jobs are in Digital Health industry. The Median Salary Range for these jobs is $85,000 - $105,000
- 25% of job descriptions advertised a maximum salary above $135,000.
Healthcare
6% jobs are in Healthcare industry. The Median Salary Range for these jobs is $77,480 - $100,675
- 25% of job descriptions advertised a maximum salary above $111,490.
- 5% of job descriptions advertised a maximum salary above $156,600.
Software as a Service (SaaS)
10% jobs are in Software as a Service (SaaS) industry. The Median Salary Range for these jobs is $80,000 - $90,875.2
- 25% of job descriptions advertised a maximum salary above $125,000.
- 5% of job descriptions advertised a maximum salary above $158,750.
Technology
3% jobs are in Technology industry. The Median Salary Range for these jobs is $60,000 - $70,000
- 25% of job descriptions advertised a maximum salary above $100,000.
- 5% of job descriptions advertised a maximum salary above $110,000.
Health and Wellness
2% jobs are in Health and Wellness industry. The Median Salary Range for these jobs is $45,000 - $55,000
- 25% of job descriptions advertised a maximum salary above $60,000.
Customer Service
2% jobs are in Customer Service industry. The Median Salary Range for these jobs is $35,360 - $35,360
- 25% of job descriptions advertised a maximum salary above $36,400.

Disclaimer: This analysis is based on salary ranges advertised in job descriptions found on Remoote.app. While it provides valuable insights into potential compensation, it's important to understand that advertised salary ranges may not always reflect the actual salaries paid to employees. Furthermore, not all companies disclose salary ranges, which can impact the accuracy of this analysis. Several factors can influence the final compensation package, including:

Negotiation: Salary ranges often serve as a starting point for negotiation. Your experience, skills, and qualifications can influence the final offer you receive.
Benefits: Salaries are just one component of total compensation. Some companies may offer competitive benefits packages that include health insurance, paid time off, retirement plans, and other perks. The value of these benefits can significantly affect your overall compensation.
Cost of Living: The cost of living in a particular location can impact salary expectations. Some areas may require higher salaries to maintain a similar standard of living compared to others.

Jobs

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🔥 Account Manager

Posted about 10 hours ago

📍 United States

💸 66000.0 - 75500.0 USD per year

🔍 SaaS

🔧 Requirements

1+ years of experience in a SaaS account management role encompassing renewals
Salesforce proficiency
Strong communication and problem-solving skills
Highly organized and attentive to detail
Eager to learn product functionality and troubleshooting techniques
A team player with a positive, service-oriented mindset
Self-motivated and able to work independently
Adaptable and capable of thriving in a fast-paced, dynamic environment

💡 Responsibilities

Handle renewals for smaller or straightforward accounts, ensuring timely completion.
Proactively monitor account health and escalate risks to more senior team members.
Assist customers with basic troubleshooting related to contract terms or minor platform functionality.
Provide guidance on routine product navigation, leveraging internal resources and guides when needed.
Keep CRM systems updated with all renewal activities and customer touchpoints.
Ensure accurate data entry and organization within the CRM for assigned accounts, supporting overall team efficiency.
Develop foundational knowledge of GRIN’s product, including workflows and troubleshooting basics.
Listening to customer calls to observe best practices in real scenarios.
Joining Ask The Expert sessions to deepen platform knowledge.

Salesforce REST API Account Management Troubleshooting Sales experience CRM Customer support Customer Success SaaS

Posted about 10 hours ago

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🔥 Service Lifecycle Specialist

Posted about 22 hours ago

📍 United States

💸 91600.0 - 137400.0 USD per year

🔍 Medical Technology

🏢 Company: GEHC_ExternalSite

🔧 Requirements

Bachelor's degree from an accredited university or college, or a high school diploma / GED with at least 4 years of experience in Sales.
Strong oral and written communication skills.
Strong interpersonal and leadership skills.
Ability to influence others and lead small teams.
Ability to work independently.
Strong problem-solving skills.

💡 Responsibilities

Own the proactive identification and targeting of upcoming service contract renewals eligible for IB Lifecycle franchise engagements, including GE IB analysis, asset upgrade options, and assessing current state of ongoing opportunities.
Initiate GEHC account team coordination, data review, and action planning through standard work 24 months ahead of MSA expirations for agreed-upon targets. Establish cadence and accountability reviews.
Facilitate GEHC account team unity on upgrade and replacement strategies built to align to customer-stated priorities.
Lead fleet management strategies into mid-cycle MSAs while partnering with Imaging Lifecycle Specialists.
Generate Why Now, Why Stay, Fleet Health, SEP, and Option Inventory reports as needed for customer discussion.
Travel onsite as requested by commercial team to support upgrade, Refresh, HFS Refresh, and IB lifecycle discussions.
Bring deep upgrade subject matter expertise in collaboration with the MTAS, HDL, Care Alliance, and Technology Assessment teams when opportunities align.
Work directly with the operations, product, risk, imaging, and finance teams to develop compelling offerings IB Lifecycle target customers.
Act as field-facing subject matter expert for O&U target upgrades, Refresh, and HFS Refresh including value proposition and commercial execution.
Direct engagement with commercial service teams for C, D, and E customer segments to grow funnel, build commercial acumen, and support next-level clinical discussion on O&U target upgrades.

Leadership Business Development Data Analysis Salesforce Cross-functional Team Leadership Communication Skills Microsoft Excel Customer service Mentoring Negotiation Presentation skills Written communication Interpersonal skills Relationship building Problem-solving skills Account Management Teamwork Reporting Training Client relationship management Sales experience Market Research Risk Management Strategic thinking Process improvement CRM Financial analysis Customer support Budget management

Posted about 22 hours ago

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🔥 Assistant Provider Specialist

Posted about 23 hours ago

📍 United States

💸 37132.8 - 60062.4 USD per year

🏢 Company: vspvisioncareers

🔧 Requirements

Two to four years of general office experience
Proficient with word and spreadsheet applications
Demonstrated ability to identify problems and provide creative solutions
Strong attention to detail, organizational skills and problem solving skills
Excellent written and verbal communication skills
Ability to work independently and in a team environment

💡 Responsibilities

Support global strategic goals and initiatives; act as a provider advocate through credentialing, recredentialing, maintenance and outreach.
Maintain critical provider information in various systems
Ensure EFT research and resolution is completed accurately and in a timely manner
Support the recredentialing process to NCQA standards
Ensure requested information is delivered within specified timeframe and completed accurately
Maintain high standards in all written or verbal communications with providers

SQL Communication Skills Microsoft Excel Problem Solving Customer service Attention to detail Organizational skills Written communication Data entry Customer support

Posted about 23 hours ago

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🔥 Field Service Engineer (New England) - Remote

Posted about 23 hours ago

📍 United States

💸 65000.0 - 85000.0 USD per year

🔍 Diagnostics

🔧 Requirements

Associate degree (preferred) in technical, biomedical, instrumentation, electrical engineering or related discipline or equivalent military experience
1+ years of experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation
Hold a current valid driver’s license and good driving record over the last three.
Ability to travel (providing service in an assigned geography and periodic travel to other areas/overnight).

💡 Responsibilities

Complete troubleshooting, installation, validation, preventative maintenance, modifications, and service repair needs on Beckman Coulter equipment including providing excellent and efficient service to Beckman Coulter’s customers, along with technical training on products.
Maintain accurate customer service logs and internal service records, order repair parts, and adhere to cycle times.
Utilize business systems such as OBI, Sales Force, and SharePoint for Service Call Planning and advancing team goals
Engage with both internal and external stakeholders, understanding and meeting their unique needs

SQL Java Communication Skills Analytical Skills Microsoft Excel CI/CD Problem Solving Customer service Written communication MS Office Troubleshooting Active listening Data entry Computer skills Debugging Customer support

Posted about 23 hours ago

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🔥 Remote - Kia Connect, Customer Care Specialist

Posted 1 day ago

📍 Alabama, Arizona, Florida, Georgia, Mississippi, New Mexico, Tennessee, Virginia

🧭 Full-Time

💸 34320.0 USD per year

🔍 Customer Service

🏢 Company: Agero👥 1001-5000💰 $4,750,000 over 2 years agoAutomotive InsurTech Information Technology Insurance

🔧 Requirements

Genuine passion for helping others, supported by previous experience in customer-facing or support roles.
Experience in a customer service, sales, or technical support role, preferably in a fast-paced contact center environment.
Strong computer skills, with an average typing speed of 35 words per minute or more.
Experience with Google Workspace (Docs, Sheets, Slides, Gmail), including the ability to open, create, & edit documents, as well as send emails with attachments, and skilled in navigating web-based CRMs.
Be able to successfully pass a criminal background check.
Self-motivated with the ability to work independently and effectively with minimal supervision in a remote setting.
Comfortable handling high-volume calls in a structured, metrics-based environment with a focus on meeting and exceeding customer satisfaction goals.
Availability to work flexible hours, including evenings and weekends, to accommodate varying customer needs and peak call times.
Has compatible remote technology, including a home computer, secure high-speed internet, webcam, in-service cell phone, and wired headset.

💡 Responsibilities

Handle each customer interaction with genuine empathy, and act quickly and compassionately to support customers in stressful situations.
Take ownership of your cases with sound independent decisions, prioritize your workload for timely follow-ups, multitask effectively, and keep detailed notes while navigating web-based systems.
Communicate empathetically with customers, set clear expectations, keep your word, and collaborate with dealerships, managers, and clients to resolve issues.
Use critical thinking to resolve challenging complaints, stay calm and solution-focused under pressure, and deliver innovative solutions that exceed customer expectations.
Act as a dedicated advocate for customers, ensuring their concerns are fully understood and providing step-by-step support to make them feel heard and cared for.
Showcase your technical skills by troubleshooting issues with the vehicle's remote command, Infotainment, navigation, or Bluetooth systems, and offering easy-to-follow instructions for customers of all technical skill levels.

Communication Skills Problem Solving Customer service Empathy Troubleshooting Data entry Computer skills Technical support CRM Customer support

Posted 1 day ago

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🔥 794 - Service Desk Technician Level l

Posted 1 day ago

📍 Latin America

🧭 Contract

💸 1500.0 - 2000.0 USD per month

🏢 Company: GoFasti👥 10-50

🔧 Requirements

1+ years of exp as a Service Desk Technician.
Good with Windows and managing user permissions.
Used to working with tech support software and tools.
Can troubleshoot computer and software issues.
Experienced with Microsoft Office 365 and its apps, SharePoint, and Exchange.
Knows basic network troubleshooting.
Can follow instructions well.
Great at helping customers and paying attention to details.
Able to multitask and switch between different customer environments quickly.

💡 Responsibilities

Quickly handle tech support problems.
Sort and handle requests based on their urgency and importance.
Help customers over the phone or email with tech issues.
Fix problems with computer hardware and software.
Help set up, modify, or remove customer accounts.
Keep track of your tasks in our ticketing application and update customers regularly.
Solve simple network problems, knowing how networks and internet protocols work.
Help keep our tech support documents up to date.
Work with other teams on complex issues.
Commitment to providing exceptional customer service.

SharePoint Communication Skills Customer service Troubleshooting Computer skills Technical support Customer support English communication

Posted 1 day ago

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🔥 Neuroscience Health and Science Specialist - Miami, FL

Posted 1 day ago

📍 United States

🧭 Full-Time

💸 71700.0 - 180200.0 USD per year

🔍 Pharmaceutical

🏢 Company: internaljobs

🔧 Requirements

Bachelor’s Degree
Minimum 2 years of experience in one or more of the following; OR an associate’s degree with 6+ years of experience; OR high school diploma (or equivalent) with 8+ years of relevant experience: Professional Sales or Promotional Activity, Small Business Owner or other Entrepreneurial experience, Marketing, Customer Service and/or Account Management, Relevant Healthcare/Scientific roles (e.g., RN, Pharmacist, PT, OT, etc.), Educator (e.g., Teacher, Principal), Full Time Military experience
Valid US driver’s license and a driving record in compliance with company standards.
Ability to travel to all accounts/office locations within territory

💡 Responsibilities

Drives sales in assigned territory
Engages with customers both face to face and virtually
Develops and implements effective business and territory call plans; effectively identifies and implements live/virtual engagement strategies with customer to maximize overall effectiveness and impact
Effectively builds rapport and relationships with customers in both live and virtual environments; uses judgment to maintain customer engagement by successfully utilizing existing and ever-changing digital tools effectively for successful customer engagement
Understands and leverages internal reports and analytics to assist with identifying, developing, and implementing strategic business opportunities
Compliantly leverages product and disease state knowledge to appropriately educate providers on unbranded and branded product value proposition for relevant patient populations and effectively and strategically utilizes approved clinically oriented disease state information and patient resources, as applicable
Demonstrates strong teamwork capabilities to collaborate effectively and compliantly across the organization to address customer inquiries and advance Pfizer objectives.
Completes all administrative expectations on time and compliantly.

Business Development Data Analysis Business Operations Communication Skills Analytical Skills Customer service Microsoft Office RESTful APIs Compliance Account Management Teamwork Relationship management Sales experience Market Research Marketing Digital Marketing CRM Customer support

Posted 1 day ago

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🔥 Event Coordinator

Posted 1 day ago

📍 United States

💸 60000.0 - 70000.0 USD per year

🔍 IT Managed Service

🏢 Company: prosource.it- Americas

🔧 Requirements

Attention to detail
Skilled in Excel
Experience with Salesforce, event planning and managing calendar
Strong written and verbal communication skills
Excellent organization
Works well under pressure
Works well in fast paced environment
Customer Service focused with "Can-Do" attitude
Excellent problem solving skills
Self-Starter, comfortable working independently reporting to executive
Bachelors Degree or equivalent

💡 Responsibilities

Coordinate with partners and members to schedule speakers and topics for events
Collect details, draft, and send communications related to events
Maintain an event tracker
Update website calendar
Schedule events, including dry runs
Document summaries during/after events
Follow up after events as needed

Salesforce Project Coordination Communication Skills Microsoft Excel Problem Solving Customer service Organizational skills Written communication CRM Customer support

Posted 1 day ago

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🔥 Expansion Account Manager

Posted 1 day ago

📍 United States

💸 100000.0 - 250000.0 USD per year

🔍 Cybersecurity

🏢 Company: DomainTools👥 11-50 Web Hosting Security Information Technology Cyber Security

🔧 Requirements

3+ years experience in global multinational account management roles working with technology solutions
Direct account experience working with the largest global organizations (Global F100) and country governments.
Direct experience with cybersecurity solutions, DNS specific experience preferred
SaaS offerings experience, with a proven track record of success in both retention and expansion
Ability to influence key decision makers and to negotiate effectively based on value and time to close
An analytical approach to customer engagement, pipeline management, and improving overall customer success and support
Ability to multitask and manage multiple priorities effectively, collaborate internally to get things done and be accountable for your performance based on assigned goals.
Be available to travel during the year to represent DomainTools at trade events and shows to help drive pipeline growth and increase DomainTools brand presence
Meet or exceed role specific KPIs

💡 Responsibilities

Manage the customer lifecycle including onboarding, adoption, consumption, and training for active contract customers once a formal hand off occurs from the Account Executive (AE) to ensure continued high retention rates.
Become a trusted advisor, customer advocate, driving relationships with key customers and creating new champions within accounts.
Drive expansion in your accounts, managing your sales process from prospecting to close including forecasting, opportunity qualification, and meeting quota targets associated with Upgrades, New Departments, and Lift within assigned Book of Business.
Maintain consistent customer engagement throughout the year through quarterly business reviews (QBRs), product roadmap and feature release updates, and product consumption updates.
Complete renewals on-time for all active contracts within assigned Book of Business
Independently conduct effective discovery calls with customers ideally leveraging Force Management Command of Message and Command of Sales (MEDDICC) customer engagement methodology.
Collaborate with the Sales team and other stakeholders to ensure the existing customer base is receiving the value they expected from their scoped and designed solutions.
Build, maintain, and develop knowledge to become an expert on Cyber Threat Intelligence and DomainTools’ data, as well as the competitive landscape.
Utilize Salesforce and Vitally the Customer Success Software, to maintain accurate and timely customer engagements, customer health, pipeline management, opportunity management, and forecasting data.

SQL Cybersecurity Data Analysis Salesforce Communication Skills Analytical Skills Customer service RESTful APIs Negotiation Relationship building Account Management Sales experience Customer support Customer Success SaaS

Posted 1 day ago

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🔥 Technical Support Engineer

Posted 1 day ago

📍 USA

💸 55000.0 - 75000.0 USD per year

🔍 Digital Health

🏢 Company: Twin Health👥 501-1000💰 $50,000,000 Series D about 1 year agoArtificial Intelligence (AI)Internet of Things Nutrition Machine Learning Health Care Software

🔧 Requirements

Minimum of 1 to 2 years of experience in Product Support, Reliability Support, Quality Assurance or related fields.
Minimum of 1 to 2 years of programming experience.
Minimum of 2 years of project management experience communicating with internal and external stakeholders.
Strong experience with HTML5 and CSS3.
Strong experience with Rest API.
Excellent analytical skills in analyzing large datasets using SQL.
Familiarity with CRM systems, including Zendesk, Salesforce, and Jira.

💡 Responsibilities

Be the technical expert on Twin products and provide exceptional product support.
Diagnose and resolve the most complex issues from other support channels in a timely manner.
Analyze issues to identify root causes and develop solutions.
Partner with product/engineering management to improve product quality and provide better user experience.
Build process and troubleshooting documentation in the product support knowledge base and runbook.
Provide training and knowledge transfer.
Work on technical and non-technical projects.
Build tools to automate manual tasks and redundant processes.
Participate in the weekend on-call rotation to address mission-critical incidents as they arise.
Additional duties as assigned

Project Management SQL Data Analysis HTML CSS Salesforce Jira API testing REST API Communication Skills Analytical Skills Problem Solving Troubleshooting Technical support CRM Debugging Customer support

Posted 1 day ago

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Shown 10 out of 150

Customer support Job Salaries

Median high-range salary for jobs requiring Customer Support:

Skills and Salary

Analytical Skills

Customer Success

Data Analysis

Communication Skills

Customer service

Problem Solving

Troubleshooting

Written communication

CRM

Industries and Salary

Cybersecurity

Software Development

Automotive

Fintech

Digital Health

Healthcare

Software as a Service (SaaS)

Technology

Health and Wellness

Customer Service

Jobs