Customer support Job Salaries

Find salary information for remote positions requiring Customer support skills. Make data-driven decisions about your career path.

Customer support

Median high-range salary for jobs requiring Customer Support:

$93,000

This analysis is based on salary ranges collected from 21 job descriptions that match the search and allow working remotely. Choose a country to narrow down the search and view statistics exclusively for remote jobs available in that location.

The Median Salary Range is $80,000 - $93,000

25% of job descriptions advertised a maximum salary above $119,887.5.
5% of job descriptions advertised a maximum salary above $199,272.5.

Skills and Salary

Specific skills can have a substantial impact on salary ranges for jobs that align with these search preferences. Certain in-demand skills are highly valued by employers and can significantly boost compensation. These skills often reflect the unique requirements and challenges faced by professionals in these roles. Some of the most sought-after skills that correlate with higher salaries include Analytical Skills, Written communication and Organizational skills. Mastering these skills can demonstrate expertise and make individuals more competitive in the job market. Employers often prioritize candidates who possess these skills, as they can contribute directly to the organization's success. The ability to effectively utilize these skills can lead to increased earning potential and career advancement opportunities.

Analytical Skills
24% jobs mention Analytical Skills as a required skill. The Median Salary Range for these jobs is $96,000 - $110,000
- 25% of job descriptions advertised a maximum salary above $141,637.5.
- 5% of job descriptions advertised a maximum salary above $207,000.
Written communication
24% jobs mention Written communication as a required skill. The Median Salary Range for these jobs is $85,000 - $110,000
- 25% of job descriptions advertised a maximum salary above $119,887.5.
- 5% of job descriptions advertised a maximum salary above $120,000.
Organizational skills
19% jobs mention Organizational skills as a required skill. The Median Salary Range for these jobs is $77,500 - $106,425
- 25% of job descriptions advertised a maximum salary above $119,925.
- 5% of job descriptions advertised a maximum salary above $120,000.
Technical support
19% jobs mention Technical support as a required skill. The Median Salary Range for these jobs is $85,938.5 - $105,450
- 25% of job descriptions advertised a maximum salary above $163,500.
- 5% of job descriptions advertised a maximum salary above $207,000.
Collaboration
33% jobs mention Collaboration as a required skill. The Median Salary Range for these jobs is $90,000 - $105,000
- 25% of job descriptions advertised a maximum salary above $117,387.5.
- 5% of job descriptions advertised a maximum salary above $120,000.
Problem Solving
29% jobs mention Problem Solving as a required skill. The Median Salary Range for these jobs is $77,500 - $101,500
- 25% of job descriptions advertised a maximum salary above $110,000.
- 5% of job descriptions advertised a maximum salary above $119,850.
Data Analysis
29% jobs mention Data Analysis as a required skill. The Median Salary Range for these jobs is $82,500 - $99,000
- 25% of job descriptions advertised a maximum salary above $110,000.
- 5% of job descriptions advertised a maximum salary above $119,850.
Troubleshooting
19% jobs mention Troubleshooting as a required skill. The Median Salary Range for these jobs is $82,500 - $95,000
- 25% of job descriptions advertised a maximum salary above $153,500.
- 5% of job descriptions advertised a maximum salary above $207,000.
Communication Skills
52% jobs mention Communication Skills as a required skill. The Median Salary Range for these jobs is $80,000 - $93,000
- 25% of job descriptions advertised a maximum salary above $110,000.
- 5% of job descriptions advertised a maximum salary above $119,992.5.

Industries and Salary

Industry plays a crucial role in determining salary ranges for jobs that align with these search preferences. Certain industries offer significantly higher compensation packages compared to others. Some in-demand industries known for their competitive salaries in these roles include Customer Data Platform (CDP), Federal software solutions and Energy. These industries often have a strong demand for skilled professionals and are willing to invest in talent to meet their growth objectives. Factors such as industry size, profitability, and market trends can influence salary levels within these sectors. It's important to consider industry-specific factors when evaluating potential career paths and salary expectations.

Customer Data Platform (CDP)
5% jobs are in Customer Data Platform (CDP) industry. The Median Salary Range for these jobs is $85,000 - $120,000
Federal software solutions
5% jobs are in Federal software solutions industry. The Median Salary Range for these jobs is $90,000 - $120,000
Energy
5% jobs are in Energy industry. The Median Salary Range for these jobs is $96,000 - $119,850
Ecommerce / Livestream shopping
5% jobs are in Ecommerce / Livestream shopping industry. The Median Salary Range for these jobs is $100,000 - $110,000
Biotechnology
5% jobs are in Biotechnology industry. The Median Salary Range for these jobs is $90,000 - $105,000
Carbon-free transportation
5% jobs are in Carbon-free transportation industry. The Median Salary Range for these jobs is $54,000 - $90,000
Earth Observation
5% jobs are in Earth Observation industry. The Median Salary Range for these jobs is $75,000 - $80,000
Fintech
5% jobs are in Fintech industry. The Median Salary Range for these jobs is $65,000 - $80,000
Digital healthcare
5% jobs are in Digital healthcare industry. The Median Salary Range for these jobs is $55,000 - $67,000
Health and Wellness
5% jobs are in Health and Wellness industry. The Median Salary Range for these jobs is $45,000 - $50,000

Disclaimer: This analysis is based on salary ranges advertised in job descriptions found on Remoote.app. While it provides valuable insights into potential compensation, it's important to understand that advertised salary ranges may not always reflect the actual salaries paid to employees. Furthermore, not all companies disclose salary ranges, which can impact the accuracy of this analysis. Several factors can influence the final compensation package, including:

Negotiation: Salary ranges often serve as a starting point for negotiation. Your experience, skills, and qualifications can influence the final offer you receive.
Benefits: Salaries are just one component of total compensation. Some companies may offer competitive benefits packages that include health insurance, paid time off, retirement plans, and other perks. The value of these benefits can significantly affect your overall compensation.
Cost of Living: The cost of living in a particular location can impact salary expectations. Some areas may require higher salaries to maintain a similar standard of living compared to others.

Jobs

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🔥 Operations Support Specialist (Work from Home)

Posted about 16 hours ago

📍 Brazil

🧭 Full-Time

💸 12.0 USD per hour

🔍 Education Technology

Level B2 English proficiency.
Experience in a customer service center.
Familiarity with Google documents.
Professional experience in recruiting, education, or fast-paced environments preferred.
Experience with technical support preferred.
Strong analytical and problem-solving skills.
Ability to multitask and quickly learn business practices.

Provide customer support to contracted tutors through phone, chat, and video.
Assist with account setup, technical issues, scheduling conflicts, and payment.
Monitor live online tutoring sessions and support instructors.
Audit tutoring session quality and address student complaints.

Troubleshooting Technical support Customer support

Posted about 16 hours ago

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🔥 Operations Support Specialist (Work from Home)

Posted about 16 hours ago

📍 Chile

🧭 Full-Time

💸 9.5 USD per hour

🔍 Live online learning and tutoring

Level B2 English proficiency.
Experience in a customer service center with inbound calls, chats, and emails.
Experience with Google documents.
Professional experience in related fields or a bachelor's degree.
Experience with technical support preferred.
Strong analytical and problem-solving skills.
Ability to perform basic technical troubleshooting.
Exceptional attention to detail and time management skills.
Ability to work full-time 40 hours a week with flexible scheduling.

Provide customer support to contracted tutors through account setup, opportunities, tutoring products, and payment issues.
Resolve technical issues for instructors and students via chat and video.
Monitor live online classes and assist with session management.
Address complaints and ensure quality of tutoring sessions for school system partners.

Analytical Skills Attention to detail Time Management Troubleshooting Data entry Technical support Customer support

Posted about 16 hours ago

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🔥 Customer Support Specialist

Posted about 18 hours ago

📍 Atlanta, Boston, Indianapolis, Chicago

💸 65000.0 - 70000.0 USD per year

🔍 Medical device and SaaS

🏢 Company: Greenlight Guru👥 101-250💰 $120,000,000 Private over 3 years agoRisk Management Medical Device Enterprise Software Software

A highly organized and tenacious record-keeper who logs and maintains customer notes and processes in relevant systems.
A great team player who can work well within the team and collaborate cross-functionally, especially in a remote environment.
An excellent writer and speaker who can communicate efficiently and effectively with customers and colleagues over Zoom video conference, by phone, in email, and through ticketing systems.
Able to gracefully juggle multiple customer needs and responsibilities.
Tech-savvy and comfortable toggling between various SaaS tools.
Proficient user of Zoom, Google Suite, Salesforce.com, Opsgenie, Slack, and/or Zendesk a plus.

Learn and understand Greenlight Guru’s software products and the industry that utilizes them.
Respond promptly to all inbound support tickets and emails.
Provide email, chat, phone, and video support to customers.
Escalate issues to appropriate stakeholders to resolve them promptly.
Build strong relationships with colleagues and clients.
Provide an uncomplicated and seamless customer experience by collaborating cross-functionally on customer-focused initiatives.
Participate in testing new features and releases.

Salesforce Technical support Customer support SaaS

Posted about 18 hours ago

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🔥 Risk Operations Specialst

Posted 1 day ago

📍 United States

🧭 Full-Time

💸 65000.0 - 80000.0 USD per year

🔍 Fintech

🏢 Company: Melio👥 501-1000💰 $150,000,000 about 2 months ago🫂 Last layoff 10 months agoFinancial Services Payments B2B FinTech

1+ years of experience within risk, customer experience or payment operations, ideally in the fintech space.
1+ years experience working with ZenDesk.
Available to work between 10AM and 7PM MST, Monday through Friday.
Experience maintaining personal and group KPIs related to capacity and quality.
Excellent interpersonal, collaboration, and communication skills.
Demonstrated ability to proactively problem solve and be a top-notch team player.

Handle frontline fraud and policy decisioning to support ongoing business needs.
Manage escalations related to Risk decisioning through cross-functional collaboration.
Complete Zendesk tickets and written communications regarding end users, internal escalations, partnerships, or live payments.
Communicate with end users via phone regarding account recovery efforts.
Create leads for new data sources, processes, and segmentation.

Data Analysis Cross-functional collaboration Risk Management Customer support

Posted 1 day ago

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🔥 Customer Support Specialist (Sales)

Posted 2 days ago

📍 United Kingdom, Europe

🧭 Full-Time

💸 28000.0 - 30000.0 GBP per year

🔍 Travel industry

🏢 Company: Much Better Adventures👥 1-10💰 $6,372,000 16 days agoAdventure Travel Search Engine Sustainability Enterprise Software Travel

You have a passion for adventure travel & the activities in our adventure collection.
You have firsthand experience of small group travel, especially with strangers.
You have experience in customer sales in the adventure, travel or outdoor sector; or in e-commerce.
You have a proven track record of achieving sales targets and key performance indicators.
You have exceptional written & spoken English with a warm personality.
You are a great listener and emotionally intelligent, able to empathise and adapt conversations.
You are self-driven and can work independently in a fast-paced remote team.
You are organised, skilled at time-management, and have attention to detail.
You quickly learn new technologies and strive for efficiency.
You have flexibility and can handle changing priorities positively.
You are a team player and excited about the company mission.

The first point of call for all adventure queries on the phone, live chat, social media and email.
Converting a high rate of enquiries into new bookings and answering pre-departure questions from customers.
Working with local hosts to manage existing bookings and ensure a positive booking experience.
Ensuring no customer waits more than 24 hours for a response from the team or local hosts.
Problem solving customer barriers to booking and issues with the platform.
Composing thoughtful and accurate replies to inquiries.
Monitoring and controlling multiple tasks simultaneously.
Sharing customer insights and experiences to improve user experience.

Problem Solving Customer service Attention to detail Organizational skills Time Management Fluency in English Empathy Sales experience CRM Customer support

Posted 2 days ago

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🔥 Help Desk Technician - Remote - 4x10 Schedule Including Weekend Shifts Q1 2025

Posted 4 days ago

📍 United States

🧭 Full-Time

💸 30.0 - 35.0 USD per hour

🔍 Managed Service Provider

🏢 Company: FusionTek👥 11-50 IT Management Cloud Computing Unified Communications

Minimum of 1 year of professional IT support experience.
Working knowledge of Windows 10, 11 and MacOS.
Working knowledge of the Microsoft 365 office suite.
Knowledge of Office 365 cloud services is a plus.
Knowledge of Azure and/or AWS is a plus.
Superb verbal and written communication skills.
Time management skills are crucial.
A+ and/or Network+ certifications preferred.
Experience in a ticketing system, with Autotask experience being a huge plus.
Ability to lift and carry equipment up to 50 pounds.

Primarily focused on desktop and laptop support, including break/fix issues.
Handle application installation and configuration, and user-level settings.
Investigate and remediate malware alerts and assist users with MFA enrollment.
Document, track, and escalate tickets through a ticketing system.
Collaborate with a team to deliver exceptional service to clients, both remotely and onsite.

Microsoft Active Directory Time Management Troubleshooting Technical support Customer support

Posted 4 days ago

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🔥 Customer Support Associate (East Coast - Remote)

Posted 4 days ago

📍 Florida, Georgia, Indiana, Iowa, Kansas, Kentucky, Maine, Michigan, Mississippi, Missouri, New Hampshire, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Wisconsin

🧭 Full-Time

💸 17.55 USD per hour

🔍 Online services/platform for building websites and ecommerce

Open availability to work a 40-hour work week that spans weekends and holidays.
1+ years customer-facing experience required in a similar role (retail, hospitality, online support).
Expertise with written communication and the ability to spot spelling and grammar errors.
Proficiency with decoding conversations, identifying the cause, and aligning on end goals.
Capability of prioritizing competing requests.
Familiarity with the Squarespace platform.
Consistent and dependable WiFi and a personal workspace that allows you to be free from distraction and fully customer-focused.

Respond to customer-submitted live chats and emails in a timely manner.
Troubleshoot and guide customers through questions and issues with their Account, Billing, Domain, or other transactional inquiries.
Independently meet targets across Quality, Productivity, and Customer Satisfaction, in email and live chat.
Stay up to date on new product features and improvements.
Identify isolated customer experiences and escalate important issues.

Written communication Troubleshooting Customer support

Posted 4 days ago

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🔥 Product Support Specialist

Posted 5 days ago

📍 Manila, PH / Brazil / Chile / Argentina / Colombia

🧭 Full-Time

💸 1000.0 USD per month

🔍 SaaS, marketing solutions

🏢 Company: Olly Olly👥 251-500 Digital Marketing Advertising SEO Web Development Web Design

1-2 years of experience in administrative support for Customer Success or Account Management teams.
Strong communication and interpersonal skills.
Ability to work independently in a fast-paced environment and handle multiple tasks.
Proficiency in Google Drive, Excel, and other productivity tools.
Proficiency in English, both written and verbal, sufficient for success in a remote and largely asynchronous work environment.

Answer customer inquiries via email, chat, and phone, ensuring they feel supported.
Become a product expert, guiding customers to maximize the value of Olly Olly’s tools.
Investigate and resolve product issues swiftly, collaborating with other teams when necessary.
Help customers with clear instructions and tips to get the most from products.
Act as a bridge between customers and the product team by sharing feedback and insights.
Update help articles and FAQs to assist customers in finding answers on their own.
Collaborate with departments like Product and Engineering to enhance customer experience.
Monitor support metrics to drive continuous improvement.
Advocate for customers, ensuring their needs are prioritized.
Stay updated on product changes and industry trends.

Problem Solving Fluency in English Troubleshooting Technical support CRM Customer support

Posted 5 days ago

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🔥 Customer Support Associate (West Coast - Remote)

Posted 5 days ago

📍 Arizona, Utah, New Mexico, Oregon, Washington

🧭 Full-Time

💸 17.55 USD per hour

🔍 Web development and design

🏢 Company: Squarespace👥 1001-5000💰 Post-IPO Secondary about 1 year agoDeveloper Tools Publishing E-Commerce Platforms Web Design Software

Open availability to work a 40-hour week, including weekends and holidays.
Minimum of 1 year of experience in a customer-facing role.
Strong written communication skills, including spelling and grammar proficiency.
Ability to decode conversations and identify underlying issues.
Skill in prioritizing competing requests effectively.
Familiarity with the Squarespace platform.
Reliable WiFi and a distraction-free personal workspace.
Must reside in: Arizona, Idaho, Utah, New Mexico, Oregon, or Washington.

Respond to customer-submitted live chats and emails promptly.
Engage primarily via Live Chat to provide customer support.
Troubleshoot issues related to accounts, billing, domains, and other inquiries.
Achieve targets in Quality, Productivity, and Customer Satisfaction.
Stay informed about new product features and improvements.
Identify and escalate isolated customer experiences.

Written communication Troubleshooting Customer support

Posted 5 days ago

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🔥 Technical Customer Support

Posted 5 days ago

📍 Philippines

💸 1200.0 - 1400.0 USD per month

🔍 Web management and design solutions

🏢 Company: Outwork Staffing

Proven experience in customer support, preferably in a technical or web-related field.
Knowledge of web design platforms such as WordPress, Wix, Webflow, or similar CMS tools.
Basic understanding of HTML, CSS, and web design principles.
Strong problem-solving skills with the ability to explain technical concepts to non-technical users.
Excellent written and verbal communication skills in English.
Ability to multitask and manage time effectively in a remote environment.
Able to provide references from previous employers upon request.

Assist in website setup, updates, and maintenance for client projects.
Make minor design changes and adjustments based on customer requests.
Identify and resolve website performance or functionality issues.
Respond to customer inquiries via email, chat, and phone in a professional and empathetic manner.
Troubleshoot and resolve technical issues related to web design and management tools (e.g., WordPress, Wix, or Webflow).
Provide guidance and training to clients on using web platforms effectively.
Work closely with the design and development teams to escalate complex issues.
Document customer interactions, common issues, and resolutions for internal knowledge sharing.
Provide feedback to the product team to improve services and tools.

HTML CSS Troubleshooting Technical support WordPress Customer support

Posted 5 days ago

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Shown 10 out of 40

Customer support Job Salaries

Median high-range salary for jobs requiring Customer Support:

Skills and Salary

Analytical Skills

Written communication

Organizational skills

Technical support

Collaboration

Problem Solving

Data Analysis

Troubleshooting

Communication Skills

Industries and Salary

Customer Data Platform (CDP)

Federal software solutions

Energy

Ecommerce / Livestream shopping

Biotechnology

Carbon-free transportation

Earth Observation

Fintech

Digital healthcare

Health and Wellness

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