DomainTools

👥 11-50 Web Hosting Security Information Technology Cyber Security💼 Private Company

DomainTools is a leading provider of internet intelligence solutions, empowering security teams to identify external risks and protect their organizations from cyber threats. With a focus on advanced data analytics and machine learning, DomainTools offers comprehensive monitoring of domains, websites, and DNS data to deliver real-time risk assessments.

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Jobs at this company:

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🔥 Principal Platform Engineer

Posted about 22 hours ago

📍 United States

🧭 Full-Time

💸 145000.0 - 185000.0 USD per year

🔍 Software Development

🔧 Requirements

7+ years of experience in Linux systems engineering roles supporting bare metal servers and virtualization/container platforms
3+ years’ Kubernetes administration experience on Red Hat OpenShift.
Experience building and managing infrastructure in both public cloud and physical data center environments using IaC tools
5+ years’ experience with enterprise monitoring and logging solutions like Prometheus, ELK, or similar
Proven ability to automate the right things in the simplest way possible (scripts, config management tools, CI pipelines, RHOS Operators, etc.)
Solid understanding of networking fundamentals and storage technologies
Competency in at least one high level programming language (i.e., Golang, Python, etc.)
Experience supporting customer-facing SaaS products

💡 Responsibilities

translate high level platform design into low level technical design and are responsible for implementing, administering, supporting, and patching their corresponding platforms.
Installs, configures, and monitors applications and services in the OpenShift cluster.
Continually assesses technical components to recommend platform improvements, translating high-level design and RHOS best practices into low-level technical configuration.
Ensures the ongoing stability, availability, performance, and security compliance of the platform to meet customer SLAs; authors and executes test cases to validate
Collaborates with software delivery teams and architects to build and support self-service mechanisms, CI/CD pipelines, and k8s operators that simplify and accelerate service delivery, in accordance with DevOps and Agile frameworks
Maintains the catalog of services for the platform in collaboration with Engineering.
Instruments and optimizes application, system, and cluster performance.
Forecasts and plans capacity increases to ensure resource availability for engineering teams while meeting budget targets.
Helps build and implement Disaster Recovery / Business Continuity plan; conducts related testing of recovery procedures.
Helps determine Platform roadmap, manage projects and ticket-based work; ensures these are clearly communicated with stakeholders at all levels.
Provides thought leadership on DevOps and Platform Engineering-centric system and process design, giving constructive input to engineers and leaders on proposals and best practices.
Builds internal documentation and artifacts describing the mechanisms used for deployment, monitoring, and operators.
Leads by showing: mentors and helps develop engineers in a highly demonstrative and collaborative way
Participates in an on-call rotation with fellow team members

AWSPythonBashCloud ComputingJenkinsKafkaKubernetesGoPrometheusCI/CDLinuxDevOpsTerraformNetworkingAnsibleScriptingSaaS

Posted about 22 hours ago

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🔥 Senior Software Development Engineer in Test

Posted 20 days ago

📍 Philippines

🔍 Software Development

🔧 Requirements

7+ years experience with software development with focus on quality assurance and testing.
Python programming with focus on test development: 2+ years
Experience with Pytest framework.
Experience with Selenium or automated web browser testing.
Continuous Integration automation experience, such as with Jenkins and GitLab: 1+ years
GIT or equivalent source code revision control experience: 2+ years

💡 Responsibilities

Design, develop, and execute automated tests for web-based user interfaces and RESTful interfaces with focus on both conformance and performance.
Write test statements and test plans based on requirement documents, documentation review, and SME interviews.
Develop unit and system tests in Python and shell scripts.
Generate testing results reports.
Document testing environments and testing procedures.
Assist with maintenance of Jenkins and Gitlab automation systems.

PythonSoftware DevelopmentGitJenkinsQAQA AutomationAPI testingREST APISeleniumCI/CDScripting

Posted 20 days ago

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🔥 Expansion Account Manager

Posted 25 days ago

📍 United States

🧭 Full-Time

💸 100000.0 - 250000.0 USD per year

🔍 Cybersecurity

🔧 Requirements

3+ years experience in global multinational account management roles working with technology solutions
Direct account experience working with the largest global organizations (Global F100) and country governments.
Direct experience with cybersecurity solutions, DNS specific experience preferred
SaaS offerings experience, with a proven track record of success in both retention and expansion
Ability to influence key decision makers and to negotiate effectively based on value and time to close
An analytical approach to customer engagement, pipeline management, and improving overall customer success and support
Ability to multitask and manage multiple priorities effectively, collaborate internally to get things done and be accountable for your performance based on assigned goals.
Be available to travel during the year to represent DomainTools at trade events and shows to help drive pipeline growth and increase DomainTools brand presence
Meet or exceed role specific KPIs

💡 Responsibilities

Manage the customer lifecycle including onboarding, adoption, consumption, and training for active contract customers once a formal hand off occurs from the Account Executive (AE) to ensure continued high retention rates.
Become a trusted advisor, customer advocate, driving relationships with key customers and creating new champions within accounts.
Drive expansion in your accounts, managing your sales process from prospecting to close including forecasting, opportunity qualification, and meeting quota targets associated with Upgrades, New Departments, and Lift within assigned Book of Business.
Maintain consistent customer engagement throughout the year through quarterly business reviews (QBRs), product roadmap and feature release updates, and product consumption updates.
Complete renewals on-time for all active contracts within assigned Book of Business
Independently conduct effective discovery calls with customers ideally leveraging Force Management Command of Message and Command of Sales (MEDDICC) customer engagement methodology.
Collaborate with the Sales team and other stakeholders to ensure the existing customer base is receiving the value they expected from their scoped and designed solutions.
Build, maintain, and develop knowledge to become an expert on Cyber Threat Intelligence and DomainTools’ data, as well as the competitive landscape.
Utilize Salesforce and Gainsight the Customer Success Software, to maintain accurate and timely customer engagements, customer health, pipeline management, opportunity management, and forecasting data.

SQLCybersecurityData AnalysisSalesforceCommunication SkillsAnalytical SkillsCustomer serviceRESTful APIsNegotiationRelationship buildingAccount ManagementSales experienceCustomer supportCustomer SuccessSaaS

Posted 25 days ago

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🔥 IT Support Specialist

Posted about 1 month ago

📍 United States

🧭 Full-Time

💸 49920.0 - 60000.0 USD per year

🔍 Information Technology

🔧 Requirements

Strong familiarity with supporting users of MacOS, Windows, and Linux Desktop
Clear desire to help people enhance their job functions through the use of technology
Excellent written and verbal communication skills
Proficiency at writing end user documentation (HowTo, as-built documentation) for technical and non-technical audiences
Willingness to dive into problems whether familiar or not
Commitment to continuous improvement for the team
At least 2 years experience working in end user support

💡 Responsibilities

End user support for technology related issues using a work ticket queue tracked in Jira
Provision employee laptops using manual and automated processes and mobile device management software.
Employee user account management, including account creation and decommissioning
User support and training on core business tools (Email, Chat, Wiki, etc.)
Manage inventory and ordering of technology supplies ensuring adequate stock available at all times and assets are tracked in the management tool.
Develop and deliver training as needed to help employees adopt new technologies and best utilize our systems and infrastructure
Educate users on use of tools and infrastructure systems with a focus on advocacy for security and secure computing.
Other duties as assigned

LDAPMicrosoft Active DirectoryMicrosoft ExchangeJiraActiveMQMobile testingLinuxDocumentationTrainingTroubleshootingJSONTechnical supportScriptingCustomer supportSaaS

Posted about 1 month ago

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