Sully.ai

👥 11-50💰 Series A 4 months agoArtificial Intelligence (AI)Electronic Health Record (EHR)Machine Learning Hospital Apps Health Care Software💼 Private Company

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Sully.ai is revolutionizing healthcare with autonomous medical workers powered by AI. We're tackling the high cost of healthcare payroll by automating tasks like patient check-in, assessments, and documentation – all 100x faster and 20x cheaper than traditional methods. Our impact is significant: we're improving access to high-quality care while addressing the global physician shortage. We achieve this with a robust tech stack including ReactJS, Node.js, Express.js, both SQL and NoSQL databases, and robust CI/CD pipelines on GCP. Our engineering culture values innovation and collaboration, and we offer a remote-first work environment. We leverage cutting-edge AI and machine learning to deliver solutions like AI-powered scribes, real-time clinical plan suggestions, and potential diagnosis tools integrated with EHR systems. As a rapidly growing Series A startup, we're committed to building a diverse and inclusive team passionate about making a meaningful impact in healthcare. Our engineers are at the forefront of developing these impactful technologies, ensuring secure data protection and system performance. Sully.ai's mission is to make "one human, one doctor" a reality, ensuring quality healthcare for everyone, everywhere. We are a fast-paced, innovative team actively seeking talented individuals to join our journey. Our recent Series A funding provides significant resources and growth opportunities for our team members. We prioritize a supportive and collaborative environment where your contributions will be highly valued. We're proud of the positive impact we're having on the healthcare landscape. With a team of 11-50 passionate individuals and significant financial backing, we're poised for rapid expansion and are constantly innovating in the intersection of AI and healthcare. Join us in building the future of medicine!

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Jobs at this company:

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🔥 Lead QA & Release Engineer

Posted 4 days ago

🔍 Healthcare

🔧 Requirements

7+ years in full-stack QA experience with a history of well-tested, smoothly released products.
Ability to manage QA contractors teams across US and India time zones.
Hands-on experience with robotic process automation (RPA), Selenium, CI/CD pipelines, and release automation tools.
Strong understanding of build systems, version control (Git), and deployment workflows.

💡 Responsibilities

Work closely with CTO and be responsible for building core components, leading and expanding the Quality and Release team, and elevating our product to the next level.
Own the design, creation, and implementation of the company’s overall QA and Release Engineering strategy.
Develop and maintain automated testing frameworks and release pipelines to ensure seamless, high-quality software deployments.
Establish CI/CD processes for automated builds, testing, and releases.
Work with engineering team to streamline build, test, and deployment automation.
Implement version control best practices for testing artifacts and release management.

Posted 4 days ago

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🔥 Staff Software Engineer - LLM Prompt Quality

Posted 7 days ago

🔍 Healthcare

🔧 Requirements

Expertise in evaluating and improving output quality, accuracy and consistency of LLMs, both off-the-shelf and fine-tuned
Experience building and/or using prompting frameworks for prompt hosting, versioning and application
Proven track record in fast-paced, startup environments and collaborating with global teams
Advanced skills in software development methodologies, programming languages, and system architecture
Experience in customer-facing roles for requirements gathering and updates
Knowledge of GenAI, LLMs

💡 Responsibilities

Work closely with the co-founders and be responsible for building core components and elevating our product to the next level.
Be an expert prompt engineer who deeply studies the latest strategies for prompting new models and getting the best performance out of them.
Use your innovative thinking and application of new ideas for prompt iteration and optimization for supporting new models, iterating on user feedback, etc.
Full-stack engineering, touching all parts of the stack and building end-to-end features.

Posted 7 days ago

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🔥 Technical Project Manager

Posted 9 days ago

🔍 Healthcare

🔧 Requirements

Minimum of 5+ years in technical project management, preferably within AI, cloud computing, or healthcare technology sectors.
Strong understanding of AI technologies, cloud platforms, architecture, APIs, and software development life cycles (SDLC).
Deep hands-on experience with Agile methodologies.
Excellent verbal and written communication abilities, with experience presenting technical roadmaps and project updates to engineering leadership.

💡 Responsibilities

Implement and track the planning, execution, and delivery of multiple concurrent engineering projects, ensuring adherence to technical requirements, architecture guidelines, timelines, budgets, and quality standards as directed by engineering leadership.
Work closely with Sales, Customer Success, Support, and other teams to gather and consolidate incoming requirements, ensuring alignment between engineering priorities and business needs.
Ingest and organize all incoming engineering tasks from Slack, Customer Success requests, direct input from Engineering Leadership, Sales, and Support teams, ensuring structured prioritization and execution.
Compile and transform cross-functional requests into well-defined engineering tasks, oversee their assignment, and completion, and track progress to ensure timely execution, following guidance from engineering leadership.
Develop detailed technical project timelines internally and for customers, track milestones, and create presentations for internal stakeholders to ensure successful delivery.
Lead weekly sprint planning, scrums, standups, and retrospectives, ensuring engineering teams follow best practices and continuously improve efficiency under the direction of engineering leadership.
Support the implementation of software development workflows, CI/CD pipelines, and system integration processes to enhance efficiency, scalability, and performance, executing best practices as guided by engineering C-suite.
Execute decisions made by engineering leadership regarding team assignments, capacity planning, workload distribution, and engineering team capabilities, ensuring smooth execution without micromanagement.
Identify potential risks in architecture, system dependencies, and technical scalability, report them to engineering leadership, and execute mitigation strategies as directed.
Communicate project status, technical challenges, and outcomes to engineering leadership, ensuring transparency and alignment with business and product objectives.
Work closely with the Chief Technology Officer and Chief Engineering Officer to provide technical insights, project metrics, and roadmaps, ensuring that priorities are executed as determined by leadership.

Posted 9 days ago

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🔥 Ex-Founder

Posted 9 days ago

🧭 Full-Time

🔍 Healthcare

🔧 Requirements

You’ve built and scaled something from zero—likely as a founder or co-founder. You know how to move fast, juggle priorities, and rally a team around a shared vision. You've hired, sold, shipped, and pitched—all in the same day.
You’re excited by ambiguity and energized by action. You don’t wait for permission—you move, test, learn, and improve. You’ve built playbooks, systems, and teams that turned early traction into scalable growth.
Whether it’s working with product, engineering, ops, or marketing—you’re comfortable collaborating across disciplines to drive outcomes. You know how to bridge business goals with technical realities.
No matter your function, you stay close to the customer. You’re obsessed with delivering value, solving real problems, and measuring impact through data and feedback.
You’re available during core working hours (6am–6pm PT) and thrive in fast-paced, distributed environments. You know how to prioritize what matters most and move quickly without losing focus on quality.

💡 Responsibilities

Architect the function: whether it’s Sales, Support, Success, or Partnerships. Set the strategy, design the systems, hire the team, and run it.
Build scalable playbooks that turn early traction into repeatable motion.
Lead key business outcomes, and define how we get there.
Work cross-functionally with product, engineering, growth, and clinical leads to ensure we're delivering real value to clinicians and patients.
Everything we do is in service of the healthcare providers using our AI. You'll be a voice of the customer inside the company.

Posted 9 days ago

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🔥 Staff UX Software Engineer

Posted 14 days ago

🔍 Healthcare

🔧 Requirements

Expert skills with React
Expert skills with TypeScript
Expert skills with various CSS component frameworks (Tailwind, Material UI, shadcn, Chakra UI, etc.)
Proven track record in fast-paced, startup environments and collaborating with global teams
Advanced skills in software development methodologies, programming languages, and system architecture

💡 Responsibilities

Build core components
Expand the engineering team
Elevate our product to the next level
Enhance existing systems and build new ones from scratch
Full-stack engineering, touching all parts of the stack and building end-to-end features

Posted 14 days ago

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🔥 Business Development Manager

Posted 28 days ago

🔍 SaaS, technology, or B2B industries

🔧 Requirements

5 years in a similar role, preferably in SaaS, technology, or B2B industries
Strong verbal and written communication skills, with the ability to build rapport quickly
Ability to handle rejection and maintain a positive, results-driven attitude
Comfortable using CRM tools (e.g., Salesforce, HubSpot) and other sales enablement technologies
Able to manage time effectively and prioritize tasks
Collaborative mindset with a willingness to support team goals

💡 Responsibilities

Identify, research, and engage potential customers through various channels, including cold calls, emails, social media, and networking.
Initiate contact with prospects to understand their needs and introduce them to our products/services.
Book discovery calls and demos for the sales team with qualified leads.
Maintain accurate and up-to-date records of all interactions in the CRM system.
Work closely with Account Executives to ensure a seamless handoff of qualified leads.
Gather feedback from prospects to help refine messaging, product offerings, and sales strategies.
Achieve daily, weekly, and monthly activity targets, including calls, emails, and meetings set.

Posted 28 days ago

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🔥 VP of Customer Solutions

Posted about 1 month ago

📍 United States

🔍 Healthcare

🔧 Requirements

5+ years building customer success functions in SaaS/AI environments, with hands-on experience in technical post-sales support.
Experience as a founder/co-founder or in a high-growth startup environment, with a passion for solving complex scalability challenges.
Deep proficiency in engineering solutions for customer problems, with a track record of collaborating with technical teams to drive product improvements.
A data-driven mindset with a focus on customer engagement, measurable success metrics, and continuous process optimization.
Availability within 6am to 6pm PT to ensure seamless communication with our global team and customer base.

💡 Responsibilities

Develop and execute an onboarding framework that accelerates time-to-value and drives long-term customer success.
Collaborate closely with Engineering, Growth, and Product teams to incorporate customer feedback into product enhancements and resolve technical challenges swiftly.
Design and implement best-in-class customer success processes—establishing KPIs such as customer health scores, renewal rates, and expansion metrics.
Build, mentor, and lead a high-performing customer success team, fostering a culture of continuous improvement and technical excellence.
Establish strong relationships with key customers, understand their workflows and best practices, and act as a trusted advisor to ensure their ongoing success.
Develop robust escalation pathways and incident management protocols that balance technical troubleshooting with proactive customer communication.

LeadershipProject ManagementSQLData AnalysisPeople ManagementProduct OperationsCross-functional Team LeadershipProduct DevelopmentFinancial ManagementAlgorithmsAPI testingData StructuresREST APIStrategic ManagementCommunication SkillsAnalytical SkillsCI/CDProblem SolvingCustomer serviceMicrosoft OfficeAgile methodologiesMentoringOrganizational skillsWritten communicationCoachingAccount ManagementTroubleshootingActive listeningStrong communication skillsData visualizationTeam managementStakeholder managementProcess improvementTechnical supportFinancial analysisDebuggingCustomer supportCustomer SuccessSaaSBudget management

Posted about 1 month ago

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🔥 VP of Customer Support (Engineering Background)

Posted about 1 month ago

📍 United States

🧭 Full-Time

🔍 Healthcare

🔧 Requirements

Prior experience in a high growth early stage start-up, or founder/co-founder experience required
5 years of experience creating customer support processes from scratch in a SaaS/AI environment
Deep proficiency with engineering solutions post sales for customers
Work availability within 6am to 6pm PT
Engineering/Technical background

💡 Responsibilities

Hire and manage a global technical customer support team, fostering a culture of excellence and continuous improvement.
Develop a deep understanding of our customer’s best practices and workflows; build out and own customer support workflows from the ground up.
Handle complex customer inquiries and escalations, ensuring prompt and effective resolutions while delivering a best-in-class experience through clear communication.
Design, implement, and refine comprehensive support workflows, processes, and playbooks.
Work closely with Engineering, Growth and Customer Success teams to relay customer insights and advocate for product enhancements based on user feedback.
Develop key OKRs to improve customer experience metrics and oversee the incident management process, ensuring quick resolution of critical issues.

LeadershipProject ManagementSQLAgileData AnalysisPeople ManagementSoftware ArchitectureCross-functional Team LeadershipProduct DevelopmentStrategyBusiness OperationsFinancial ManagementCommunication SkillsProblem SolvingCustomer serviceRESTful APIsMentoringAccount ManagementTeam managementProcess improvementTechnical supportCustomer supportCustomer SuccessSaaS

Posted about 1 month ago

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🔥 Customer Support Specialist

Posted about 1 month ago

🔍 Healthcare

🔧 Requirements

5+ years of customer support experience, preferably in SaaS or tech
Excellent English communication skills
Familiarity with support tools like Intercom
Ability to work independently in a fast-paced, remote environment
Technical troubleshooting skills and a passion for technology
Experience building trust and establish rapport with customers at all levels

💡 Responsibilities

Provide exceptional support to global customers via email, chat, and video calls.
Troubleshoot technical issues and ensure fast, effective resolutions.
Collaborate with Product, Engineering, and Sales to improve customer experience.
Maintain and update support documentation and knowledge bases.
Advocate for customer needs and provide feedback to refine our platform.

Posted about 1 month ago

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🔥 Business Development Manager (Philippines, Remote)

Posted about 1 month ago

📍 Philippines

🔍 SaaS, technology, B2B

🔧 Requirements

5+ years in Sales Development or a similar role in SaaS, technology, or B2B industries.
Strong verbal and written English skills, with the ability to build rapport quickly.
Ability to handle rejection and maintain a positive, results-driven attitude.
Proficient in CRM tools (e.g., Salesforce, HubSpot) and other sales enablement technologies.
Able to manage time effectively and prioritize tasks.
Collaborative mindset with a willingness to support team goals.
Willing to work US hours, including shifts and weekends, to align with customer needs.

💡 Responsibilities

Identify, research, and engage potential customers through various channels, including cold calls, emails, social media, and networking.
Initiate contact with prospects to understand their needs and introduce them to our products/services.
Book discovery calls and demos for the sales team with qualified leads.
Maintain accurate and up-to-date records of all interactions in the CRM system.
Work closely with Account Executives to ensure a seamless handoff of qualified leads.
Gather feedback from prospects to help refine messaging, product offerings, and sales strategies.
Achieve daily, weekly, and monthly activity targets, including calls, emails, and meetings set.

Business DevelopmentSalesforceREST APICommunication SkillsRESTful APIsExcellent communication skillsNegotiation skillsClient relationship managementSales experienceMarket ResearchLead GenerationCRMEnglish communicationSaaS

Posted about 1 month ago

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