Inspiren

👥 11-50💰 $2,720,602 over 2 years agoMachine Learning Analytics Information Technology Health Care💼 Private Company

Inspiren is a forward-thinking company focused on innovation and growth, currently seeking a Director of Sales to drive their sales strategy and expand their market presence.

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🔥 Director of Clinical Success

Posted 2 days ago

📍 US

💸 180000.0 - 210000.0 USD per year

🔍 Health Tech

🔧 Requirements

5+ years of health care customer relationship management experience in Client Success, Project Management, Sales or Operations roles.
Previous experience in defining best practices, building internal play books, implementing new processes, and maximizing use of internal tools.
Experience in guiding strategy in the C-suite with large enterprise clients and partners with proven ability to facilitate executive level dialogue.
Demonstrated experience in fostering the adoption of digital health tools.
Growth focused with strong analytical and relational skills.
Deep understanding of the entire client journey with particular emphasis on driving adoption, outcomes and ROI.
Ability to promote and encourage cross collaboration among various internal teams.
Demonstrated change agent with the ability to motivate teams.
Uses analytical expertise to derive meaning from data to develop partner specific recommendations and build base of support around value on investment plans.
Critical thinking and creative problem solving during challenging situations.
Strong communication, collaborative, and organizational skills.
Proactive problem solver, self motivated, takes accountability.
Must be able to meet all partner specific requirements, including, but not limited to immunizations and screenings.
Adhere to all organizational information security policies and protect all sensitive information including but not limited to ePHI, PHI in accordance with organizational policy and federal, state, and local regulations

💡 Responsibilities

Serve as an important member of the Inspiren Clinical Success Leadership Team
Maintains direct accountability for the success of Inspiren’s client community.
Serve as a Player / Coach with direct oversight of a team of Clinical Success Managers.
Define and support the professional development of each member of the team.
Develop strong relationships with key executives and decision makers at each Inspiren account at both the community and operator level.
Develop, implement and maintain adherence to Clinical Success best practices.
Serve as a primary point of escalation for most client matters. The role will be empowered to act quickly and decisively with broad latitude and decision making capacity.
Recruit, hire and train Clinical Success professionals for currently defined positions and emerging roles.
Guides, validates, and advocates progress against established goals, adapting approaches based on observed behavior and trends
Develop, implement, and continually assess the achievement of the account strategy at each Inspiren client.
Monitor and track the impact of Inspiren products across the client community:
Establishes, monitors and reports on KPI achievement for the Clinical Success team.
Works with the CSM team to establish the ROI plan with each client, and leverages internal resources to analyze, summarize and report on client outcomes.
Obtains client validation of outcomes
Develops and maintains a system for tracking and reporting outcomes using internal dashboards, reports, and communication channels to promote client outcomes and ROI
Provide insights and guidance to the internal team that is assigned to the account.
Constantly innovate to seek improvements in process and methods to drive success for the Inspiren client community.
Provide superior customer service to Senior Living executives, senior leadership, department leaders, clinicians, residents and families.
Proactive approach to support activities that foster value-driven utilization of our Inspiren products, leading to measurable outcomes.
Support the Return on Investment (ROI) framework for Inspiren products by participating in client facing meetings (EBRs,Committees, Etc) to support ownership of Inspiren products within the Senior Living communities
Regularly monitor product utilization. Identify and address any concerns area of under-utilization in real time; continuously work with the internal team and clients to improve system value-driven utilization, as well as provide recommendations for growth and improvement
Be an expert on all Inspiren products.
Be smart, accountable, and fearless in the pursuit of Client Success
Excels under pressure, continuously shifting and adapting to meet the ever changing need of your partners
Identifies opportunities for innovative product design and development and creates the path to beta test new products, features and capabilities.
Travel 50% of your time; travel for on-site visits to support client facing activities such as client go-live events, monthly leadership meetings, QBRs, participation in sales activities, and occasional internal meetings
Other duties as assigned

LeadershipProject ManagementData AnalysisPeople ManagementStrategic ManagementCommunication SkillsAnalytical SkillsCustomer serviceAgile methodologiesRelationship buildingProblem-solving skillsAccount ManagementNegotiation skillsReportingTrainingClient relationship managementCross-functional collaborationSales experienceRisk ManagementData visualizationTeam managementStrategic thinkingFinancial analysisChange ManagementCustomer SuccessSaaSBudget management

Posted 2 days ago

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🔥 Director of Client Success Operations

Posted 2 days ago

📍 United States

💸 180000.0 - 210000.0 USD per year

🔍 SaaS

🔧 Requirements

5 years of experience in operations, preferably within a SaaS or technology company.
Proven experience managing and optimizing CRM (Salesforce) and Customer Success platforms (Gainsight, ChurnZero, Totango, etc.).
Strong analytical skills and the ability to translate data into actionable insights.
Excellent project management and organizational skills with the ability to manage multiple priorities and deadlines.

💡 Responsibilities

Develop, implement, and maintain scalable processes and workflows for the Clinical Success team, including onboarding, adoption, value realization, renewal, and advocacy.
Define and track key Clinical Success metrics (e.g., churn rate, retention rate, customer satisfaction, adoption rate, expansion revenue) and create insightful dashboards and reports for leadership and the Clinical Success team.
Serve as the subject matter expert for our Clinical Success technology platforms, ensuring optimal utilization and adoption by the team.
Collaborate with Clinical Success leadership to identify training needs and develop enablement programs for the team.
Work closely with Sales Operations, Marketing Operations, and other operational teams to ensure alignment and consistency across the customer lifecycle.

Project ManagementData AnalysisSalesforceOperations ManagementData visualizationProcess improvementCRMData analyticsCustomer SuccessSaaS

Posted 2 days ago

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🔥 Content Marketing Manager

Posted 2 days ago

📍 United States

💸 100000.0 - 120000.0 USD per year

🔍 Healthtech

🔧 Requirements

3–5 years of B2B content marketing experience in SaaS, preferably in healthtech or another high-growth environment
Strong writer with a portfolio of content that spans blog posts, social media, and customer storytelling
Experience managing an editorial calendar and collaborating cross-functionally to align content with broader GTM efforts
Clear understanding of how content supports each stage of the buyer and customer journey
Comfortable owning performance metrics and KPIs, with a data-informed approach to content creation and iteration
Maniacal attention to detail and a high bar for quality—grammar, formatting, flow, tone, and structure all matter to you
Creative and strategic thinker with the ability to form a clear point of view and deliver content that performs
Excited to build from scratch, operate independently, and move quickly
Comfortable working in ambiguity and taking ideas from 0→1
Sees content not just as brand storytelling, but as a core growth lever that drives business impact

💡 Responsibilities

Create and execute an editorial content strategy that builds brand awareness, highlights customer impact, and amplifies Inspiren’s voice in the market.
Lead the development of our blog and social channels, from planning and writing to publishing and performance analysis, ensuring content ladders up to company priorities.
Collaborate cross-functionally with Product Marketing, Demand Gen, and Customer Success to source content, tell powerful customer stories, and develop assets that fuel campaigns and drive pipeline growth.
Own our day-to-day social media presence across platforms including LinkedIn, Instagram, and YouTube—creating posts, engaging with the community, and reporting on performance.
Manage and optimize the blog content calendar, aligning with launches, milestones, and key narratives across the business.
Support customer marketing by crafting case studies, testimonials, and lifecycle content that reinforces value and deepens engagement.
Repurpose long-form content into social posts, executive thought leadership, and campaign-ready assets.
Ensure brand consistency and voice across all content, and contribute to the evolution of our messaging and storytelling.
Track key performance metrics and KPIs for content performance, engagement, and contribution to campaign and pipeline goals.

Project ManagementData AnalysisGoogle AnalyticsCross-functional Team LeadershipContent creationContent managementCommunication SkillsAnalytical SkillsCollaborationSEOReportingWritingMarketingEditingLead GenerationStrategic thinkingDigital MarketingCustomer SuccessSaaSA/B testing

Posted 2 days ago

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🔥 Implementation Manager

Posted 6 days ago

📍 US

💸 150000.0 - 170000.0 USD per year

🔍 Health-tech

🔧 Requirements

5 years' experience in implementations, project management, or professional services
Experience in managing the implementation of hardware and software solutions
Excellent project management skills
Know-how of lean tools/methodologies

💡 Responsibilities

Develop and implement project plans
Own the entire project lifecycle
Manage customer relationships
Partner with Go-to-Market
Drive improvements within the end-to-end implementations process

LeadershipProject ManagementProject CoordinationCommunication SkillsCustomer serviceAgile methodologiesExcellent communication skillsReportingTrainingClient relationship managementCross-functional collaborationRisk ManagementStakeholder managementProcess improvementChange ManagementCustomer Success

Posted 6 days ago

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🔥 Clinical Success Manager

Posted 6 days ago

📍 US

💸 125000.0 - 150000.0 USD per year

🔍 Healthcare

🔧 Requirements

Minimum of 5 years of work experience, with a combination of customer success management, nursing quality, nursing education or healthcare experience.
Strong understanding of patient monitoring solutions and their implementation in healthcare organizations.
Excellent communication and interpersonal skills, with the ability to build rapport and establish strong relationships with healthcare professionals at all levels.
Proven track record of successfully driving adoption, engagement, and ROI for customers.
Ability to analyze data and metrics to derive actionable insights and recommendations.
Exceptional problem-solving skills, with the ability to identify and address customer challenges effectively.
Self-motivated and able to work independently, while also collaborating effectively with cross-functional teams.
Strong organizational and time management skills, with the ability to prioritize and manage multiple customer engagements simultaneously.

💡 Responsibilities

Participate in the onboarding process for new healthcare organizations, ensuring a smooth and efficient transition to AUGi after go-live, while setting them up for long term sustained success.
Monitor and analyze adoption metrics and usage data to assess the level of engagement and success of our solution within healthcare organizations.
Proactively engage with customers to drive increased utilization and value by identifying opportunities for further integration and expansion of the solution.
Build and maintain strong relationships with key stakeholders within healthcare organizations, including executives, administrators, and clinical staff.
Serve as the primary point of contact for customers, addressing their inquiries, providing support, and guiding them through any challenges or issues that arise.
Conduct regular check-ins and health assessments to ensure customer satisfaction and identify opportunities for improvement or upselling.
Collaborate with healthcare organizations to understand their ROI goals and objectives related to patient safety
Develop and communicate metrics and reports that demonstrate the tangible ROI achieved through the use of our solution, such as reduced fall rates, improved patient outcomes, and cost savings.
Present ROI findings and facilitate discussions with key stakeholders, showcasing the value and impact of the solution on their organization.
Maintain a deep understanding of the AUGi platform, its features, and its benefits for healthcare organizations.
Provide ongoing product education and training to customers, ensuring they are up to date with the latest features and capabilities.
Serve as a trusted advisor, offering insights and best practices to help customers optimize their usage and achieve their desired outcomes.
Act as the point person for customer concerns or disruptions, working closely with internal teams to address and resolve service related issues promptly and effectively.
Advocate for customer needs within the organization, ensuring timely resolution of any technical or operational challenges they may encounter.
Identify and cultivate success stories and testimonials from healthcare organizations that have achieved significant results and positive outcomes using AUGi
Collaborate with marketing and communications teams to develop compelling case studies, testimonials, and other collateral that highlight the value and impact of our solution.
Leverage customer feedback and insights to contribute to thought leadership content, industry events, and other promotional activities.
Gather and analyze customer feedback to identify areas for product improvement or enhancement.
Collaborate with the product management team to communicate customer needs, requirements, and feature requests, contributing to the ongoing development of the solution.

Project ManagementData AnalysisCommunication SkillsProblem SolvingCustomer serviceAccount ManagementTrainingRelationship managementSales experienceCustomer Success

Posted 6 days ago

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🔥 Director of Demand Generation

Posted 8 days ago

📍 United States

💸 181000.0 - 206000.0 USD per year

🔧 Requirements

5–8 years of experience in B2B demand generation, ideally in SaaS or healthtech
Deep experience running ABM and full-funnel programs across SMB, mid-market, and enterprise segments
Strong command of Martech (HubSpot, Webflow, paid media platforms, analytics tools)
Experience managing internal teams and external agency partners
Data-driven mindset with the ability to forecast, track, and report on performance

💡 Responsibilities

Own the demand generation strategy across SMB, mid-market, and enterprise segments by developing and executing multi-channel campaigns that consistently deliver qualified pipeline.
Lead a high-impact field marketing and events program, supporting 30+ events annually. Drive strategy, pre- and post-event activation, and field alignment to maximize brand visibility and pipeline contribution.
Partner with Product Marketing and Content to translate messaging into high-performing campaigns with clear calls to action and measurable goals.
Build and manage a small but mighty team, while overseeing external partners including our Webflow agency (Paper Tiger), paid media vendors, and marketing operations consultants to ensure seamless execution and performance.
Treat the website as a key growth lever by leading its roadmap, driving updates, and optimizing for conversion to turn traffic into pipeline.
Continuously test and refine campaign performance through A/B testing, segmentation, and cadence tuning to improve engagement and conversion across channels.
Track and report on campaign and funnel performance, using data to assess effectiveness, influence strategy, and demonstrate ROI.
Work closely with SalesOps/RevOps to ensure clean lead handoff, visibility into funnel health, and accurate closed-loop reporting.
Lead go-to-market programs to break into and grow new verticals with a repeatable, scalable playbook
Build and manage a high-performing team,, while overseeing external partners including our website agency, paid media vendors, and marketing operations consultants to ensure seamless execution and performance.

Data AnalysisSalesforceReportingLead GenerationDigital MarketingCRMSaaSA/B testing

Posted 8 days ago

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🔥 Business Intelligence Manager

Posted 9 days ago

📍 United States

💸 146000.0 - 185000.0 USD per year

🔍 Healthcare Technology

🔧 Requirements

Strong attention to detail and accuracy.
Excellent analytical and problem-solving skills, with a data-driven approach.
Experience with CRM and ERP systems.
Proficiency in Microsoft Excel (advanced formulas, pivot tables, data visualization).
Experience with data visualization and reporting tools (Tableau, Power BI, etc.).
Experience with SQL or other database query languages.

💡 Responsibilities

Develop and maintain Inspiren’s overall business intelligence strategy, collaborating with others to ensure alignment with overall business goals and objectives.
Work with stakeholders to develop and maintain the reports, dashboards, and key performance indicators needed to track performance against targets.
Routinely query and analyze large and complex data sets to identify key trends and variances to provide actionable insights to stakeholders based on the highest priority items with the most impact to the business.
Work closely with various departments to understand their needs and provide data-driven insight to support their strategic initiatives and improve performance.
Partner with other BI & data specialists within Inspiren to design, implement and maintain data models that facilitate efficient and effective reporting and analysis across all business needs.
Perform ad hoc data analysis to answer specific business questions, translating those data findings to support strategic decision making.
Collaborate with others to ensure data accuracy and integrity across various business systems and platforms, resolving data discrepancies and inconsistencies.
Develop and enforce data quality control procedures.
Identify opportunities to streamline operational processes and improve efficiency.
Assess and recommend BI tools, platforms, and technologies to meet business needs.

SQLBusiness IntelligenceData AnalysisETLTableauAnalytical SkillsMicrosoft ExcelExcellent communication skillsReportingData visualizationProcess improvementCRMFinancial analysisData modelingData management

Posted 9 days ago

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🔥 Senior Data Scientist

Posted 13 days ago

📍 US

💸 150000.0 - 180000.0 USD per year

🔍 Healthcare

🔧 Requirements

At least 5 years of experience with data science
Proven experience with analytics
Outstanding analytical skills and the ability to take a practical approach to solving problems in real-world settings
Ability to share your skills with other team members and contribute to learning as a group
Able to manage timelines, quality, and delivery
Effective collaborator who values cross-disciplinary delivery

💡 Responsibilities

Design, update, and maintain algorithms that power information and feedback from the Inspiren system.
Identify and integrate new datasets that can be used to provide additional insights from the Inspiren system.
Setup, own, and innovate on Inspiren’s data lake solution.
Create data visualizations as necessary.
Analyze data for trends and patterns.
Work with the operations, sales, and product teams to understand business problems and develop the answers with data to meet their needs.

PythonData AnalysisMachine LearningNumpyTableauAlgorithmsData sciencePandasData visualizationData modeling

Posted 13 days ago

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🔥 Senior Product Manager, Platform & Enablement

Posted about 2 months ago

📍 US

💸 180000.0 - 205000.0 USD per year

🔍 Healthcare

🔧 Requirements

4+ years of experience in product management, with a proven track record of developing and managing internal tools and workflows.
Strong understanding of internal operations and process optimization.
Proficiency in using data analytics tools and methodologies to drive product decisions.
Excellent communication, presentation, and interpersonal skills.
Strong analytical and problem-solving abilities.
Ability to work effectively in a fast-paced, collaborative environment.

💡 Responsibilities

Deeply understand the workflows and tooling needs of our Implementation Managers and Product Support Specialists, translating these insights into actionable product strategies for internal tools and processes.
Identify and implement improvements to internal workflows, streamlining processes and enhancing efficiency.
Conduct market research to identify new opportunities and define potential hardware enhancements, working closely with our hardware team to define the solution.
Define and execute your product roadmap, prioritizing features and enhancements based on staff user needs, business goals, and market dynamics.
Utilize data analytics to inform product decisions, track key performance indicators (KPIs), and measure the impact of product initiatives on staff efficiency and satisfaction.
Collaborate closely with data analytics, product design, engineering, and other stakeholders to ensure alignment and successful product delivery.
Effectively communicate product vision, strategy, and progress to internal and external stakeholders, including senior leadership.
Manage the entire product lifecycle, from ideation and development to launch and post-launch optimization.

SQLProduct ManagementOperations ManagementProduct DevelopmentCommunication SkillsAnalytical SkillsCollaborationAgile methodologiesCross-functional collaborationData visualizationStakeholder managementStrategic thinkingProcess improvementCRMData analytics

Posted about 2 months ago

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🔥 Senior Technical Operations Engineer

Posted 2 months ago

📍 United States

🧭 Full-Time

💸 165000.0 - 190000.0 USD per year

🔍 Software Development

🔧 Requirements

Proven experience in a tech/IT support role, preferably in a customer facing capacity.
Proficiency with command-line interfaces, Linux/MacOS environments, AWS CLI, and scripting languages (Python, Bash)
Familiarity with typical operating systems (Windows, MacOS, Android, etc.), common software applications, and hardware troubleshooting.
Proven experience with network infrastructure, including routers, switches, firewalls, and VPNs and network monitoring tools (SolarWinds, Wireshark, etc.)

💡 Responsibilities

Coordinate and execute remote provisioning processes for hardware devices.
Collaborate with customers to understand their technical requirements.
Provide on-site technical support, where necessary.
Partner with the implementation managers on the installation, configuration, and optimization of software solutions.
Quickly diagnose and resolve technical issues.
Work with customers to tailor our solutions to their specific requirements.
Monitor network performance and troubleshoot issues.
Create and maintain comprehensive documentation.
Conduct training sessions for customer teams.
Demonstrates strong leadership by collaborating effectively with cross-functional team members to develop scalable processes to enhance customer support and service stability. Exhibits proactive approach in evolving processes and experience guiding and supporting junior team members, fostering team growth, while encouraging culture of action and accountability.

LeadershipSQLAndroidREST APICommunication SkillsCI/CDCustomer serviceLinuxDevOpsTroubleshootingTechnical supportScriptingCustomer Success

Posted 2 months ago

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