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📍 Poland

🧭 Full-Time

🔍 Gaming

🏢 Company: Keywords Studios💰 Post-IPO Equity 8 months ago🫂 Last layoff over 1 year agoAudioVideo GamesDigital MediaContent

  • Mastery in C1-C2 level Korean proficiency
  • English at B2 level or higher.
  • Excellent communication skills for effective player support.
  • Flexibility to adapt to various situations and player needs.
  • Accountability and reliability in handling player inquiries and issues.
  • Proactivity in identifying and addressing player concerns proactively.
  • Proficiency in navigating knowledge bases for efficient support.
  • Basic troubleshooting skills to assist players with technical challenges.
  • Availability for full-time work, including weekends (Saturday and Sunday).
  • Deliver excellent customer support to players.
  • Investigate and resolve player inquiries promptly through ticketing, email, or chat.
  • Assist internal teams with project-related requests, ensuring smooth collaboration.
  • Play a crucial role in gathering and delivering player feedback according to established procedures.
  • Provide translations when required to ensure seamless communication.

Communication SkillsCustomer serviceWritten communicationExcellent communication skillsMS OfficeTroubleshootingActive listeningTechnical supportCRM

Posted about 1 hour ago
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📍 United States of America

💸 116300.0 - 193800.0 USD per year

🔍 Animal Health

🏢 Company: External_Career

  • DVM or PhD in animal science or related scientific discipline or MS with 10 of years industry, academic, or government experience.
  • Candidate must have an expertise in technical consultancy, with special emphasis on addressing customer concerns or needs.
  • Candidate must have a thorough understanding of the US beef food chain and commercial beef production.
  • Work closely with strategic accounts and serve as an active member of account teams
  • Identify and position opportunities for customers to use Elanco products
  • Actively participate in account planning and incorporate Elanco’s value strategy
  • Implement Elanco’s value strategy at the customer level
  • Technical leader for Elanco Beef Business Unit strategic technical platforms
  • Train and coach Elanco personnel on disease, products, and industry practices
  • Build relationships with and influence external customers, consultants, and academics
  • Identify avenues to deliver value beyond product to customers and Elanco
  • Maintain good standing with and influence of key industry organizations
  • Develop long term research strategy focused on serving strategic accounts
  • Prioritize and execute research aligned with business needs of strategic accounts and Elanco
  • Conduct research utilizing Elanco products and programs
  • Ensure publication of research studies in scientific meetings and peer reviewed journals
  • Identify and facilitate research efforts in conjunction with Elanco R&D
  • Advise Elanco and key stakeholders of innovation opportunities
  • Effectively communicate within technical team and account teams
  • Identify business opportunities and threats for customers and Elanco
  • Influence long range strategy and product positioning
  • Identify external talent for technical and other roles within Elanco

LeadershipProduct DevelopmentCommunication SkillsAnalytical SkillsCustomer serviceAccount ManagementResearchTrainingSales experienceMarket ResearchMarketingResearch skillsTechnical supportFinancial analysis

Posted about 1 hour ago
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📍 United States of America

🧭 Full-Time

💸 33500.0 - 48500.0 USD per year

🔍 Technology

🏢 Company: ext_us

  • Functional knowledge of Windows 10 & 11, Microsoft Office 365, TCP/IP, IP Protocols, LAN, WAN, VPN, IP telephony
  • Knowledge of standard MS command line and Powershell utilities, ServiceNow Incident Management system, Knowledge Base Systems, hardware troubleshooting
  • Answering customer phone calls.
  • Providing remote technical support.
  • Documentation and incident management using the USPS ‘ServiceNow ticketing system.
  • Ordering replacement parts.
  • Other customer support related activities.

Communication SkillsCustomer serviceTroubleshootingActive listeningTechnical support

Posted about 1 hour ago
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📍 Spain

🧭 Full-Time

🔍 SaaS

🏢 Company: Rossum👥 251-500💰 Debt Financing about 1 year agoArtificial Intelligence (AI)SaaSMachine LearningDocument ManagementSoftware

  • Strong customer-facing skills
  • Hands-on technical background
  • Experience with other SaaS products
  • Practical understanding of some of the following: Python, JavaScript, SQL, HTTP requests and API, integration platforms, AWS, GIT, and Tableau
  • Be customers' main technical contact throughout their contract.
  • Be responsible for project management of more complex customer projects where multiple parties of different skill sets and needs collaborate on a single setup.
  • Cooperate with members of Customer Experience and Sales organizations in order to deliver a great customer experience both on the technical and commercial side.
  • Consult with the Rossum product team on continuous improvement of the Rossum platform as well as advocate customers' views.

Project ManagementPythonSQLJavascriptAPI testingProblem SolvingCustomer serviceAccount ManagementTechnical supportScriptingSaaS

Posted about 1 hour ago
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🔥 Senior Solutions Consultant
Posted about 2 hours ago

📍 Canada, United States

🧭 Full-Time

🔍 SaaS

🏢 Company: Procurify👥 101-250💰 $20,000,000 5 months agoCloud ComputingSaaSSupply Chain ManagementEnterprise SoftwareFinTechSoftwareProcurement

  • 2-4 years of experience in client-facing roles in Saas, ideally in fintech, accounting, or ERP software
  • Expertise in software integrations, or accounting or procurement software
  • Strong technical aptitude and ability to comprehend complex software solutions, APIs, and integrations
  • Excellent verbal and written communication skills, with the ability to convey complex ideas to both technical and non-technical audiences
  • Proven track record in a customer-facing role in the SaaS industry, such as Sales, Solutions Consulting, Pre-Sales, or Technical Account Management
  • Experience conducting persuasive software demonstrations, including strong demo fundamentals and an ability to tie features to value
  • Experience conducting customer discovery and technical scoping
  • Partner with Sales and Customer Success teams to achieve a deep understanding of larger, more complex clients and their current and future business needs
  • Craft and deliver compelling, customized demonstrations to prospects, tying their business challenges to the value Procurify provides
  • Build relationships and trust to become our prospects’ “trusted advisor” to understand and solve their complex workflow questions
  • Conduct technical scoping for out-of-the-box integrations as well as complex multi-system API integrations; work with partners on scoping custom solutions; collect requirements for internal development
  • Enhance client readiness by building collateral and processes to set proper expectations before their onboarding begins
  • Responsible for training and onboarding new members of our Solutions Consulting Team
  • Help ramp up new members of our Sales and Customer Success Teams
  • Other related ad hoc duties as assigned

SQLData AnalysisAPI testingREST APICommunication SkillsProblem SolvingCustomer serviceAccountingPresentation skillsWritten communicationExcellent communication skillsRelationship buildingAccount ManagementVerbal communicationTrainingTroubleshootingActive listeningClient relationship managementSales experienceTechnical supportCustomer SuccessSaaS

Posted about 2 hours ago
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📍 United States

🧭 Full-Time

🔍 Software Development

🏢 Company: Anrok

  • 7+ years of experience working as a software engineer
  • 4+ years of experience building web application backends.
  • Experience with frontend development is a plus, but not required.
  • Own the scoping, design, and development of product features.
  • Identify and fix bugs and technical debt.
  • Collaborate with Support to address technical issues for customers

Backend DevelopmentPostgreSQLSQLFrontend DevelopmentReact.jsTypeScriptData StructuresREST APICollaborationProblem SolvingTechnical supportSoftware EngineeringDebugging

Posted about 2 hours ago
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📍 United States

🧭 Full-Time

🔍 Software Development

🏢 Company: Anrok

  • 4+ years of experience working as a software engineer and 2+ years of experience building web application backends.
  • Experience with frontend development is a plus, but not required.
  • Own the scoping, design, and development of product features.
  • Identify and fix bugs and technical debt.
  • Collaborate with Support to address technical issues for customers

Backend DevelopmentPostgreSQLSoftware DevelopmentFrontend DevelopmentGitReact.jsTypeScriptProduct DevelopmentAlgorithmsAPI testingData StructuresCommunication SkillsCollaborationCI/CDProblem SolvingAgile methodologiesRESTful APIsMentoringAttention to detailTechnical supportNodeJSSoftware EngineeringDebugging

Posted about 2 hours ago
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📍 United States, Canada

💸 64000.0 - 68000.0 USD per year

🔍 SaaS

🏢 Company: Recharge👥 11-50Electronics

  • Proficiency with a ticketing technology platform: i.e. HelpScout, Zendesk preferred
  • Resourcefulness: you'll figure out what needs to be done, and you find ways to make it happen
  • A passion for problem solving and the humility to ask for assistance
  • A sense of urgency and a satisfaction from going above and beyond to provide solutions
  • Ability to work remotely and desire to make an impact at a boot-strapped start-up
  • Excellent customer service and English fluency (written and spoken)
  • A ‘winning as a team’ attitude and a polite, patient, caring, calm and professional demeanor
  • Basic knowledge of HTML, CSS, Javascript (knowledge of other programming languages a plus)
  • Ability and desire to work flexible shifts
  • 2+ years of experience in technical customer support at a SaaS company, or similar
  • Use your technical expertise and customer service skills to resolve questions and issues for our online merchants
  • Communicate clearly in writing to both technical and non-technical people
  • Communicate clearly in writing in a timely manner via live chat
  • Communicate clearly and effectively via phone with customers on the premium plan
  • Identify patterns, recommend improvements, and filter out unimportant issues
  • Contribute to the ongoing development of documentation and best practices
  • Assist with successful on-boarding of new customers

HTMLCSSJavascriptCommunication SkillsCustomer serviceRESTful APIsTroubleshootingJSONTechnical supportEnglish communicationSaaS

Posted about 2 hours ago
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📍 Singapore

🔍 IT productivity

🏢 Company: Wipro Technologies👥 11-50Information ServicesSoftware

  • Bachelor’s degree in computer science, Business, or a similar area
  • 3-5 years of hands-on technical application, product support, or business process experience.
  • Familiarity with Salesforce - Service Cloud (some knowledge of Case Management, SOQL, LWC, read through Apex Code, Live Agents, and WhatsApp)
  • Experience operating with SLAs in a client-facing role in a production support environment.
  • Provide efficient support on product and integration issues, and ticket triaging.
  • Follow detailed processes and workflows to support engineering teams.
  • Support service Request Management.
  • Support content creation, content update, and knowledge management.
  • Solve basic admin, and configuration issues in SFDC.
  • Rapidly diagnose, investigate, and resolve or troubleshoot issues and refine them into clear, concise communication and documentation.
  • Communicate effectively with engineering teams to identify solutions to recurring product issues and improve on-the-ground engagement quality with cross-functional partners.
  • Effectively and concisely communicate technical resolution, workarounds, or product confusion to bug reporters and/or engineering teams.
  • Efficiently and effectively execute SOPs and develop and maintain the knowledge base.

SQLSalesforceAPI testingCommunication SkillsCustomer serviceRESTful APIsDocumentationTroubleshootingProcess improvementTechnical supportCustomer support

Posted about 2 hours ago
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📍 Greece

🔍 Client Care

🏢 Company: Patrique Mercier Recruitment

  • Fluency in Dutch and English, both written and spoken
  • No previous experience required; a willingness to learn is essential
  • Excellent written communication skills
  • Strong problem-solving and organizational abilities
  • Ability to work independently in a remote setting
  • Basic computer proficiency and familiarity with standard software applications
  • Positive attitude and commitment to delivering outstanding customer service
  • Willingness to relocate to Greece with company support
  • Desire to grow and develop within the company
  • Offer exceptional customer service in Dutch via phone, chat and email
  • Assist clients with their inquiries and provide solutions effectively
  • Document interactions promptly and accurately for tracking and reference
  • Collaborate with team members to resolve customer issues efficiently
  • Stay informed on products and services to provide knowledgeable assistance
  • Participate in training and development sessions to enhance skills and knowledge

Communication SkillsProblem SolvingCustomer serviceRESTful APIsWritten communicationFluency in EnglishClient relationship managementComputer skillsTechnical supportCRM

Posted about 3 hours ago
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Whether you're looking for stable full-time employment, the flexibility of freelancing, or a part-time side gig, you'll find plenty of options on Remoote.app.

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We feature offers for people with all levels of expertise:

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  3. Receive notifications about new vacancy openings and apply to suitable ones.

If you don't have a resume yet, use our online builder. It will help you create a professional document, highlighting your key skills and achievements. The AI will automatically optimize it to match job requirements, increasing your chances of a successful response. You can update your profile information at any time: modify your skills, add new preferences, or upload an updated resume.