Senior Director, Payments Risk
202500 - 304000 USD per year
Company:GoFundMe
Location:United States
Languages:English
Seniority level:Director, 10-15+ years
Experience:10-15+ years
Skills:
AWSBackend DevelopmentDockerLeadershipNode.jsPHPPostgreSQLProject ManagementPythonSoftware DevelopmentSQLBlockchainBusiness AnalysisBusiness DevelopmentBusiness IntelligenceBVA AnalysisCloud ComputingCypressData AnalysisDqlDrupalDynamoDBEclipseEgnyteElasticSearchEmbedded SystemsErlangErwinEs6EthereumETLExcel VBAExpress.jsEye TrackingFGPA ArchitectureFigmaFlashFlaskFlutterFortranFrontend DevelopmentFsharpFull Stack DevelopmentGame DesignGame DevelopmentGCPGitGraphic DesignHadoopHadoop HDFSHibernateHTMLCSSImage ProcessingiOS DevelopmentIoTJavaJava EEJavaFX & FXMLJava J2EEJava RmiJavascriptJenkinsJestJMeterjQueryJUNITJVMKafkaKerasKibanaKiCADKnockout.jsKotlinKubeflowKubernetesLDAPLotus NotesMachine LearningMac OS XMatlabMicrosoft AccessMicrosoft Active DirectoryMicrosoft AzureMicrosoft DynamicsMicrosoft ExchangeMicrosoft .NETMicrosoft Power BIMicrosoft SQL ServerMLFlowMongoDBMySQLNetbeans IDENginxNhibernate*NixNLTKNumpyNUnitOAuthObjective-COpen Api QzoneOpenCVOracleOracle EBSOracle ERPOracle RDBMSOracle RMANPeople ManagementProduct ManagementPyTorchQAQA AutomationQliksenseQlikViewQtRabbitmqReact.jsReact NativeRubyRuby on RailsRxJSRxSwiftSalesforceSAPSAP ABAPSAP EWMSAS EGSCRUMSharePointShopifySnowflakeSoftware ArchitectureSpringSpring BootSpring MVCSQLiteSwiftTypeScriptUI DesignUnity3DUser Experience DesignVBAVB.NETVisual BasicVue.JsXamarinXbox 360 DevelopmentXbox One DevelopmentYarnYii2 PHP FrameworkZabbixZend FrameworkC#C++Project CoordinationHR ManagementGoogle AnalyticsJiraProduct OperationsCross-functional Team LeadershipOperations ManagementTableauProduct DevelopmentStrategyBusiness OperationsFinancial ManagementProduct AnalyticsActiveMQAirflowAlgorithmsAmazon Web ServicesApache KafkaAPI testingASP.NET MVCASP.NET Web APIAxiosAzureBeanstalkBehavioral economicsBehavioral scienceBlenderCassandraClickhouseContent creationContent managementData engineeringData scienceData StructuresGrafanaGroovygRPCHaskellPostgresREST APIRedisReduxRegression testingRelease ManagementResource PlanningServerlessSymfonyTestRailTomcatUnreal engineWebRTCReactRubyOnRailsRustSeleniumSparkTensorflowWeb3.jsCommunication SkillsAnalytical SkillsCollaborationSketchCI/CDC (Programming language)Problem SolvingCustomer serviceSEOMicrosoft OfficeAgile methodologiesRESTful APIsMentoringLinuxDevOpsTerraformAccountingAttention to detailOrganizational skillsPresentation skillsWritten communicationMicroservicesComplianceMicrosoft Office SuiteCoachingInterpersonal skillsNetworkingExcellent communication skillsAdaptabilityRelationship buildingProblem-solving skillsCritical thinkingResearchTrainingTroubleshootingWritingActive listeningStrong work ethicAbility to learnJSONClient relationship managementBudgetingStrong communication skillsCross-functional collaborationData entryRelationship managementSales experienceMarket ResearchQuality AssuranceScalaCreativityRisk ManagementData visualizationMarketingEditingTeam managementStakeholder managementComputer skillsLead GenerationMentorshipStrategic thinkingDigital MarketingProcess improvementResearch skillsTechnical supportCRMAnsibleFinancial analysisAnalytical thinkingWordPressData modelingNodeJSFinancePrototypingScriptingSoftware EngineeringData analyticsData managementDebuggingCustomer supportChange ManagementCustomer SuccessConfluenceEnglish communicationBookkeepingSaaSBudget managementPowerPointA/B testingPositive attitude
Requirements:
10–15+ years of progressively senior payments risk and compliance experience. Background at modern payments companies, processors, or fintechs. Deep understanding of payments processing, merchant onboarding, underwriting, credit risk, fraud detection, and AML/CTF program management. Experience leading CDD/EDD, KYC/KYB, and transaction monitoring teams. Strong working knowledge of AML, sanctions, card network rules, and global best practices. Ability to analyze complex datasets, interpret ambiguous situations, and make high-stakes decisions under pressure. Demonstrated experience managing and developing distributed global teams. Experience partnering with communications or public affairs on sensitive risk scenarios. Resilient, and able to handle escalations with clarity, confidence, and composure. Courage of conviction paired with humility. Master communicator able to explain decisions in simple, non-technical language. Ability to collaborate cross-functionally at all levels. Curiosity and willingness to deeply understand work before driving changes.
Responsibilities:
Serve as a senior leader for payments risk and compliance, advising on regulatory obligations, processing, and financial crime risk. Establish and evolve frameworks for CDD, EDD, KYC/KYB, transaction monitoring, and suspicious activity management. Oversee and coach teams responsible for fraud analysis, identity verification, financial compliance, and transaction monitoring. Improve loss reporting, conduct root-cause analysis, and implement compensating controls. Guide workflow design for donation review, account review, dispute prevention, and fraud mitigation. Lead risk reviews, assessing financial exposure and creditworthiness. Oversee recovery of negative balances and mitigation of losses. Partner with executives, product leaders, finance, engineering, comms, and legal stakeholders. Translate complex regulatory requirements into clear explanations for non-compliance teams. Lead and scale distributed global payments risk teams, setting goals and nurturing a supportive environment. Create and deliver training on compliance obligations, payments risk, and best practices. Leverage SQL, Looker, and transactional datasets to identify trends and inform decisions. Build and refine reporting frameworks for risk posture and operational improvement.
