Senior Product Designer, AI Manager Experience

5+ years of product design experience, including end-to-end work on complex, systems-driven products. Strong interaction and visual design skills. Systems thinker who designs for how things work and thinks in terms of patterns, behaviors, and modularity. Comfortable in ambiguity, knowing how to explore the unknown and define problem spaces. Customer-obsessed mindset, advocating for the end user and designing for trust, clarity, and control. Collaborative communicator who works fluidly with cross-functional teams. Outcome-driven, measuring success by clarity of experience, quality of system, and customer impact. Experience designing for AI/ML-powered systems or reasoning-based experiences (bonus).

Streamline the path to value by designing easy setup and tailoring workflows for the AI Agent. Design how the AI Agent improves over time by creating intuitive ways for customers to identify gaps, test changes, and refine behavior. Make complex systems approachable by helping AI Managers understand Agent behavior and guidance. Balance structure and flexibility by building experiences that blend no-code configuration with adaptive AI behavior. Collaborate directly with customers and internal teams to gather insights, validate ideas, and iterate. Lead with insight by translating ambiguous problems into clear flows, models, and interactions.