- Partner with R&D to design and maintain product usage dashboards for CS, Sales, and Product.
- Prepare regular reporting on business results including ARR analysis, consumption, churn, and renewal rates.
- Serve as Pendo platform administrator, managing vendor relations, licensing, and compliance.
- Govern product tagging frameworks to ensure consistent usage data capture.
- Collaborate with leadership to monitor product-specific revenue targets and roadmap ROI.
- Synthesize field feedback (win/loss, escalations, objections) into prioritized inputs for the Product team.
- Maintain alignment between JIRA and GTM tools to link engineering efforts to revenue outcomes.
- Establish tracking for feature requests and roadmap commitments to maintain a single source of truth.
Product ManagementSalesforceSnowflake+4 more