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🔥 Intermediate Member Debt Representative

Posted about 5 hours ago

📍 United States

💸 43680.0 - 63770.0 USD per year

🔍 Financial Services

🏢 Company: USAAJOBSWD

🔧 Requirements

High School Diploma or General Equivalency Diploma required.
1 year of combined customer contact, sales, or collections experience in the financial services industry.
Strong verbal and written communication skills.

💡 Responsibilities

Uses established procedures to carry out and resolve non-complex delinquency work assignments and conducts member research as necessary.
Makes outbound phone calls to delinquent members across all USAA product lines through automated and manual outbound dialing in an attempt to collect payment and/or arrange for payments, utilizing effective telephone collection techniques and principles while meeting call service levels.
Under close supervision, performs individual member needs assessment to quickly determine the member's reason for delinquency and provide customized solutions and advice to improve their financial security.
With close supervision, negotiates mutually satisfactory payment arrangements within defined guidelines.
Follows all applicable local, state, and national laws and regulations surrounding the collection industry and within USAA standards.
Under close supervision, completes required account verification and account maintenance. Documents all pertinent customer contact information and updates collection attempts/call results into the appropriate database.
Collaborates with team members to resolve issues and identify appropriate issues for escalation.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Communication Skills Customer service Negotiation Written communication Interpersonal skills Problem-solving skills Account Management Verbal communication Active listening Data entry Relationship management Sales experience

Posted about 5 hours ago

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🔥 Project Manager - Remote

Posted about 5 hours ago

📍 United States, Canada

🔍 Healthcare

🏢 Company: Veradigm👥 5001-10000💰 $100,000,000 Post-IPO Equity almost 10 years agoInformation Services Electronic Health Record (EHR)Hospital Information Technology Health Care

🔧 Requirements

Bachelor's Degree or equivalent Technical / Business experience (Required)
7+ years relevant work experience; 2-3 years at the Senior level or equivalent experience (Preferred)
PMP, PMI-ACP, or PRINCE2 PMP, PMI-ACP, PRINCE2 or similar project management certification (Preferred)
Lean Six Sigma, Scrum, or SAFe For development PMs: Lean Six Sigma, Scrum, or SAFe certification (Preferred)
Strong organization and time management skills.
Great analytical and problem-solving skills with a high attention to detail
Great communication, presentation, and interpersonal skills, and ability to work with diverse personality types.
Ability to manage multiple projects and deadlines simultaneously
Build and maintain strong and trusting relationships with team and stakeholders.
Must be self-motivated, creative, and efficient in proposing solutions to complex, time-critical problems
Good negotiation skills with the ability to facilitate discussion, identify alternative approaches, and resolve conflicts
Ability to identify and remove impediments, as well as prevent distractions for the team
Strong conviction in the role of project management and willingness to take on challenges
MS Office Suite skills are required (PowerPoint, Word, Excel, Teams)

💡 Responsibilities

Delivers projects on schedule and within budget as specified by project plans
Ensures the use of appropriate processes and standards throughout the project lifecycle.
Manages project risks through the prioritization, planning, up to delivery.
Defines a communication plan suitable to the project size and importance.
Ensures that the project scope is clearly defined and documented at the onset of the project.
Manages scope changes and change requests escalating internally and externally as necessary impacts on costs, schedules, and deliverables.
Anticipates and communicates the impact of project decisions and actions on client commitments / expectations.
Creates and monitors risk logs and actively mitigates all risks.
Demonstrates project control through disciplined measurement, assessment, planning, and reporting.
Establishes trusted relationships with the project team, key influencers/stakeholders, and executive leadership.
Consistently completes project status and reporting, both written and via meetings, as appropriate.
Builds relationships across organizational functions (internal and external, as required by the project) at various levels including but not limited to decision makers.
Motivates the team to drive toward success and find ways to overcome difficulties.
Shares and encourages others to share and use the lessons learned from project.
Identifies, suggests, and implements improvements to processes.

Project Management SCRUM Project Coordination Communication Skills Analytical Skills Collaboration Microsoft Excel Agile methodologies Attention to detail Organizational skills Time Management Written communication Compliance Excellent communication skills Relationship building Problem-solving skills Teamwork Negotiation skills Risk Management Stakeholder management Budget management

Posted about 5 hours ago

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🔥 Sr. Manager Commercial Learning & Development – HIV Treatment

Posted about 6 hours ago

📍 United States

💸 153935.0 - 199210.0 USD per year

🔍 Pharmaceutical/Biotech

🏢 Company: gileadcareers

🔧 Requirements

Minimum 2 years experience in HIV Treatment sales
Minimum 6 years of commercial pharmaceutical/biotech experience.
Minimum 1 year of commercial training experience.
Sales, marketing, or training experience in biotech/pharma.

💡 Responsibilities

Supporting new hires learning via field ride-alongs to provide coaching across teams within the business unit.
Lead and collaborate on the development and implementation of training focused on therapeutic disease state and product knowledge.
Develop and execute training programs, product launches, communication skills, selling skills, and ongoing learning sustainment initiatives.
Collaborate with RD’s and ERD’s as well as internal departments, including Marketing, Commercial Operations, Global CL+D, Medical Information, Legal, Business Conduct, and Regulatory, to develop appropriate training.
Partner with external vendors to design curricula and plan instructional methods using adult learning principles.
Conduct needs assessments, identify targeted participant characteristics, and solicit cross-functional feedback before finalizing design and strategy.
Offer solutions for bridging gaps between current organizational capabilities and needs.
Ensure readiness for training deployment, including identifying key stakeholders and determining their needs in advance.
Partner with subject matter experts and key stakeholders to identify training needs, improve training solutions, and lead change initiative implementation.
Monitor and maintain alignment with the strategic training plan while balancing short-term and long-term business goals.
Manage budget for training resources and meetings.

Project Management People Management Communication Skills Analytical Skills Collaboration Microsoft Excel Microsoft Office Organizational skills Presentation skills Coaching Interpersonal skills Problem-solving skills Training Sales experience Stakeholder management Change Management Budget management

Posted about 6 hours ago

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🔥 B2B Client Success Manager

Posted about 6 hours ago

📍 United States

💸 63000.0 - 67000.0 USD per year

🔍 Media

🏢 Company: Future Publishing

🔧 Requirements

3+ years experience working for a media company or agency (media, digital or creative) in a client facing role
Excellent problem-solving skills
Excellent written and verbal communication skills
Experience sharing recommendations for campaign success and internal processes
Solid grasp of digital media products and standards
Experience with paid social media campaigns
Experience working with content creation teams
Digital experience, with an understanding of virtual networking tools

💡 Responsibilities

Build cross-platform custom marketing programs rooted in digital, social, media and experiential that enhance integrated marketing and advertising sales programs
Work on deliverables, including the editorial, email, ad delivery, trade marketing, audience development and business intelligence.
Focus on performance monitoring and recap presentations to fuel renewals
Form recommendations to grow business opportunities with existing clients
Manage other teams and third parties/vendors to execute projects
Ensure that all tasks are delivered within scope and within budget
Foster relationships with assigned clients, earning their trust and increasing likelihood of renewals
Prepare reports for other teams and external clients regarding status and success of projects in collaboration with multiple teams
Measure project performance using appropriate tools and techniques, reporting and escalating to senior management
Monitor campaign performance and make recommendations

Project Management Business Development Business Intelligence Project Coordination Content creation Communication Skills Written communication Problem-solving skills Account Management Negotiation skills Reporting Client relationship management Cross-functional collaboration Sales experience Marketing Team management Stakeholder management Digital Marketing Data analytics Customer Success Budget management

Posted about 6 hours ago

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🔥 Associate Director Procurement

Posted about 6 hours ago

📍 UK

🧭 Full-Time

🏢 Company: Atlas Technica👥 1-10 IT Infrastructure IT Management

🔧 Requirements

7–10+ years of experience in procurement leadership roles, ideally within an MSP or IT service provider.
Experience managing multi-million dollar vendor budgets and large partner portfolios (e.g., Microsoft CSP, AWS, Ingram Micro, Pax8, Dell, Lenovo).
Knowledge of MSP procurement workflows including CPQ, product bundling, licensing renewals, and hardware lifecycle management.
Strong negotiation skills across software, SaaS, and hardware agreements.
Familiarity with SOC 2, and other relevant standards.
Advanced Excel and experience with procurement platforms (e.g., ConnectWise Sell, Coupa, etc.).

💡 Responsibilities

Design and execute a company-wide procurement strategy aligned with MSP operations.
Build and lead the development of scalable procurement policies, procedures, and compliance frameworks.
Build and manage a cross-functional procurement team (including vendor and sourcing specialists).
Manage complex vendor relationships across hardware, software, cloud, security, and telecom.
Oversee vendor compliance with SLA, SOC 2, and other applicable frameworks.
Maintain partnership requirements (e.g., Microsoft, Dell, Cisco), including certifications and revenue thresholds.
Oversee all procurement lifecycle activities: assessment, process, negotiation, order fulfillment, and contract lifecycle.
Work closely with Sales, Service Delivery, Legal, Security, and Finance for procurement alignment.
Build and improve CPQ and procurement automation workflows to increase speed and accuracy.
Co-lead the launch of PraaS for Atlas clients, including pricing, fulfillment, client service, and logistics.
Create standardized offerings and drive adoption of Atlas Network Rental (HaaS) models.
Develop distributor and vendor relationships to support rapid fulfillment and white-labeled client support.
Lead procurement budgeting, forecasting, and cost optimization.
Establish KPIs and dashboards to measure procurement efficiency, savings, and service levels.
Conduct quarterly business reviews with strategic vendors.
Own procurement risk framework across vendor, delivery, regulatory, and reputational risk.
Lead due diligence for new vendors in collaboration with Information Security and Legal.
Track and ensure contract compliance across the entire vendor portfolio.

Leadership Cross-functional Team Leadership Financial Management Strategic Management Communication Skills Collaboration Microsoft Excel Customer service Negotiation Organizational skills Written communication Compliance Interpersonal skills Excellent communication skills Problem-solving skills MS Office Teamwork Reporting Active listening Client relationship management Budgeting Strong communication skills Sales experience Risk Management Team management Strategic thinking Financial analysis Customer Success English communication SaaS Budget management

Posted about 6 hours ago

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🔥 Field Service Manager

Posted about 6 hours ago

📍 United States

💸 105000.0 - 112000.0 USD per year

🏢 Company: hachjobs

🔧 Requirements

Bachelor’s Degree or equivalent experience required
3 or more years of leadership and performance management experience
Proficiency in the use of Microsoft Office applications, including Excel, PowerPoint, Outlook, and Word
Driver’s License and an acceptable driving record in compliance with Hach policy is required

💡 Responsibilities

Establish and maintain strong customer relationships by making periodic contact/visits, exploring specific needs, resolving problems, and establishing service strategies.
Follow the environmental, health, and safe work policies of both Hach and the customer.
Drive safety, quality, delivery, inventory, and productivity initiatives. Track and analyze data to identify and respond to volumes, trends, and drivers
Review customer service contracts and adjust planned FST effort requirements.
Travel to customer sites and ride along with FSTs to evaluate performance, build relationships, and evaluate compliance with standard work.
Evaluate associate skillsets, maintain skills matrix, identify and plan development and growth opportunities; build talent funnel.
Engage in active performance management activities, including associate recognition, training, coaching, and discipline.

Leadership People Management Salesforce Communication Skills Analytical Skills Microsoft Excel Customer service Microsoft Office Written communication Coaching Interpersonal skills Excellent communication skills Problem-solving skills Teamwork Reporting Training Active listening Recruitment Budgeting Relationship management

Posted about 6 hours ago

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🔥 Customer Success Manager – Controls NAM (West Region)

Posted about 6 hours ago

📍 United States

💸 104200.0 - 155000.0 USD per year

🏢 Company: vernova_externalsite

🔧 Requirements

Bachelor's degree from an accredited university or college and 6 years controls experience (or a high school diploma / GED with at least 10 years of controls.
Minimum of 4 years' experience with GE Controls Products, Mark VIe control system in commercial, services, engineering and/or project management.
50% travel required and must live within the West Region in one of the following states: Washington, Oregon, Idaho, Montana, Wyoming, North Dakota, South Dakota, Minnesota, Iowa, Nebraska, Colorado, Utah, Nevada, California, Arizona, New Mexico, Texas.

💡 Responsibilities

Drive overall post-sales relationship with assigned contracts, including training, professional services, technical support, renewals, expansion, and advocacy.
Own and manage contract setup, delivery, and financials (Revenue & CM).
Develop specialized knowledge in the discipline, serving as a best practice/quality resource and contributing to strategy and policy development.
Build and maintain proactive long-term relationships with customers, focusing on customer success metrics like renewal rate and NPS.
Execute a comprehensive engagement and communications strategy to maintain high customer satisfaction and gather constant feedback.
Act as the first point of contact for all contract and customer-related issues.
Develop and maintain technical knowledge to educate customers on the value of products and services, driving CLS upsell opportunities.
Own and achieve orders operational plans, commercial strategy (Inquiry to Order - order close), and proposal development for aftermarket services.
Provide continuous insight and relay the voice of the customer to internal teams, including Sales, Product Line, Technical Support, and Engineering.

Project Management Salesforce Product Development Communication Skills Customer service Written communication Interpersonal skills Problem-solving skills Account Management Training Relationship management Sales experience Technical support Customer Success

Posted about 6 hours ago

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🔥 Kundenservice / Call Center Agent (d/m/w)

Posted about 6 hours ago

📍 Germany

🔍 Automotive

🔧 Requirements

Initial experience in the field of dialogue marketing / call center or in customer care
You enjoy customer contact and have a structured, reliable and solution-oriented way of working
Team play and hands-on mentality characterize you
You have a positive attitude and a healthy commitment to achieve your own goals
Fluent German in spoken and written form - English skills are an advantage
safe handling of the Google Workspace Tools (Sheets, Gmail, Calendar etc.)

💡 Responsibilities

Be the first contact and accompany your customers from the completed order to the vehicle handover
Research the current status of orders in close cooperation with colleagues from other departments and ensure a smooth delivery of our vehicles
Get an overview of the upcoming tasks at all times and set the priorities in the team
You help ensure that customers receive their new car as quickly as possible - with our unique glass truck and right to the front door!

Communication Skills Customer service Attention to detail Organizational skills Excellent communication skills Adaptability Problem-solving skills MS Office Teamwork Empathy Verbal communication Active listening Data entry Customer support Customer Success Positive attitude

Posted about 6 hours ago

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🔥 Mitarbeiter Kundenservice im 2nd Level Support- remote deutschlandweit (d/m/w)

Posted about 6 hours ago

📍 Deutschland

🔍 Automobilhandel

🔧 Requirements

Du hast bereits erste Erfahrungen im Bereich Privatkundenbetreuung gesammelt, hast Spaß am Telefonieren & Chatten und Kundenservice ist deine Leidenschaft
Du verfügst über ein ausgezeichnetes Zeitmanagement und die Fähigkeit, mehrere Aufgaben gleichzeitig zu erledigen und Prioritäten zu setzen
Teamplay, Hands-on-Mentalität und eine schnelle Auffassungsgabe zeichnen dich aus
Fließende Deutschkenntnisse in Wort und Schrift - Englischkenntnisse sind von Vorteil sowie ein sicherer Umgang mit den Google Workspace Tools (Sheets, Gmail, Calendar etc.)
Die sichere Anwendung des 10 Finger-Systems sowie mehrjährige Erfahrung im Homeoffice ist von Vorteil

💡 Responsibilities

Sei der erste Kontakt und begleite deine Kunden von der Bestellung, über die Verifizierung bis zur Fahrzeugübergabe
Recherchiere in enger Zusammenarbeit mit Kolleginnen und Kollegen aus anderen Abteilungen den aktuellen Stand der Aufträge und sorge für eine reibungslose Auslieferung unserer Fahrzeuge
Verschaffe dir jederzeit einen Überblick über die anstehenden Aufgaben und setze im Team die Prioritäten

Communication Skills Customer service Attention to detail Time Management Excellent communication skills Adaptability Problem-solving skills Teamwork Active listening Customer support

Posted about 6 hours ago

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🔥 Government Relations Director - Northern California

Posted about 7 hours ago

📍 United States of America

💸 81000.0 - 97000.0 USD per year

🔍 Advocacy

🏢 Company: acscareers

🔧 Requirements

Bachelor's Degree Required. Master’s Degree preferred.
Min. 5 years of experience in political/policy campaigns, especially in tobacco control.
Valid driver's license.
Health policy knowledge, particularly tobacco control is preferred.
Experience drafting/analyzing legislation is preferred.
Relevant work experience in political and/or policy campaign experience required, especially in tobacco control.
Expertise and detailed knowledge of the legislative process and political landscape, with the ability to adapt to local and state government environment
Health policy, especially tobacco control, knowledge preferred
Ability to draft and analyze bill or amendment language preferred
Excellent written, oral, interpersonal, computer, and mobile application skills required
Action-oriented and the ability to work independently with minimum direction and work as a member or leader of a team
Ability to work with others in complex environments, with a strong ability to adapt to changing situations
Demonstrated ability to work on fast-paced, time-sensitive matters with internal and external constituents
Ability to establish and maintain effective working relationships with diverse individuals and communities
Ability to complete work in a timely and efficient manner and ensure work is accurate
Ability to utilize available technology to perform position responsibilities

💡 Responsibilities

Leads and executes strategic local and state issue campaigns aligned with ACS CAN’s mission priorities, including managing legislative relationships and advancing or defeating relevant legislation. (40%)
Develops and maintains partnerships with local and state elected officials, health agencies, coalitions, and congressional offices to advocate for policy change and enhance ACS CAN’s reputation. (20%)
Collaborates with grassroots staff to engage volunteers and the public in advocacy activities, incorporating them into campaign planning, meetings, and testimonies. (15%)
Supports fundraising efforts in coordination with national teams by helping execute events, cultivating donors, and leveraging policy forums to grow financial support. (10%)
Serves as a spokesperson to local media and utilizes communications tools (e.g., social media) to promote advocacy campaigns and public awareness. (5%)
Ensures compliance with lobbying and electoral activity laws and organizational guidelines, including management of contract lobbyists and administrative reporting. (5%)
Champions diversity, equity, and inclusion in all responsibilities, advancing health equity through public policy work. (5%)

Project Coordination Cross-functional Team Leadership Administrative Management Communication Skills Collaboration Attention to detail Time Management Written communication Compliance Interpersonal skills Networking Adaptability Relationship building Problem-solving skills MS Office Teamwork Negotiation skills Verbal communication Reporting Budgeting Strong communication skills Stakeholder management Strategic thinking Research skills Data analytics Data management

Posted about 7 hours ago

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