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📍 United States

🔍 Industrial Water Management

  • 5+ years of practical water management as an operator, seller, technician, engineer, project manager, or other water industry related role
  • Experience in an analytical testing environment and operating environment that could include pharmaceutical, petrochemical, food production and other manufacturing facilities
  • Direct experience using Hach (and/or similar) equipment (for example, the DR3900, DR900, DR1900, Orbisphere, 6110, GLI, electrochemistry, and other liquid analytical equipment)
  • 2+ years of experience working in Salesforce and Microsoft Office applications
  • A valid Driver's License and acceptable Motor Vehicle Record
  • Planning for the day, week, month, and year
  • Customer outreach and project follow up in the office (blocking and tackling)
  • On-site job walks for new projects at industrial customer sites
  • Learning about new applications and how Hach can help
  • Local travel that can include overnight stays

LeadershipProject ManagementSalesforceCommunication SkillsAnalytical SkillsProblem SolvingCustomer serviceMicrosoft OfficeMentoringRelationship buildingAccount ManagementTeamworkClient relationship managementSales experienceTechnical supportCRM

Posted 20 days ago
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📍 United States

🧭 Full-Time

💸 59720.0 - 64480.0 USD per year

🔍 Water Quality

  • Associate/Technical degree preferred, or combination of education and experience.
  • Experience with preventative maintenance and technical diagnostics/repair - Basic mechanical aptitude is a must
  • 3+ years of field service experience and/or customer-facing roles preferred.
  • You have a valid Driver’s License and a clean driving record required.
  • Perform preventative maintenance, routine repair, and calibration/verification of instrumentation using established company standard work.
  • Promotes a positive customer experience and serves as on-site customer contact for technical and service-related problems.
  • Submits prompt, accurate service reports that affect billing, inventory, instrument history, and instrument failure.
  • Follows safe work practices according to company policy.
  • Executes administrative activities in support of service visits.

SQLCustomer serviceTroubleshootingCustomer support

Posted 20 days ago
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📍 United States

🧭 Full-Time

💸 58240.0 - 64480.0 USD per year

  • Experience with preventative maintenance and technical diagnostics/repair - Basic mechanical aptitude is a must
  • 1 or more years of field service experience and/or customer facing roles preferred.
  • You have a valid Driver’s License and clean driving record required.
  • Perform preventative maintenance, routine repair, and calibration/verification of instrumentation using established company standard work.
  • Promotes a positive customer experience and serves as on-site customer contact for technical and service-related problems.
  • Submits prompt, accurate service reports that affect billing, inventory, instrument history, and instrument failure.
  • Follows safe work practices according to company policy.
  • Executes administrative activities in support of service visits.

Communication SkillsAnalytical SkillsProblem SolvingCustomer serviceReportingTroubleshootingTechnical support

Posted about 2 months ago
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