Associate Director Procurement

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Requirements:

• 7–10+ years of experience in procurement leadership roles, ideally within an MSP or IT service provider.
• Experience managing multi-million dollar vendor budgets and large partner portfolios (e.g., Microsoft CSP, AWS, Ingram Micro, Pax8, Dell, Lenovo).
• Knowledge of MSP procurement workflows including CPQ, product bundling, licensing renewals, and hardware lifecycle management.
• Strong negotiation skills across software, SaaS, and hardware agreements.
• Familiarity with SOC 2, and other relevant standards.
• Advanced Excel and experience with procurement platforms (e.g., ConnectWise Sell, Coupa, etc.).

Responsibilities:

• Design and execute a company-wide procurement strategy aligned with MSP operations.
• Build and lead the development of scalable procurement policies, procedures, and compliance frameworks.
• Build and manage a cross-functional procurement team (including vendor and sourcing specialists).
• Manage complex vendor relationships across hardware, software, cloud, security, and telecom.
• Oversee vendor compliance with SLA, SOC 2, and other applicable frameworks.
• Maintain partnership requirements (e.g., Microsoft, Dell, Cisco), including certifications and revenue thresholds.
• Oversee all procurement lifecycle activities: assessment, process, negotiation, order fulfillment, and contract lifecycle.
• Work closely with Sales, Service Delivery, Legal, Security, and Finance for procurement alignment.
• Build and improve CPQ and procurement automation workflows to increase speed and accuracy.
• Co-lead the launch of PraaS for Atlas clients, including pricing, fulfillment, client service, and logistics.
• Create standardized offerings and drive adoption of Atlas Network Rental (HaaS) models.
• Develop distributor and vendor relationships to support rapid fulfillment and white-labeled client support.
• Lead procurement budgeting, forecasting, and cost optimization.
• Establish KPIs and dashboards to measure procurement efficiency, savings, and service levels.
• Conduct quarterly business reviews with strategic vendors.
• Own procurement risk framework across vendor, delivery, regulatory, and reputational risk.
• Lead due diligence for new vendors in collaboration with Information Security and Legal.
• Track and ensure contract compliance across the entire vendor portfolio.