Atlas Technica

👥 1-10 IT Infrastructure IT Management💼 Private Company

Atlas Technica is a rapidly growing managed service provider (MSP) specializing in IT infrastructure and management for the alternative investment industry. We partner with hedge funds and investment firms, providing comprehensive solutions encompassing IT management, user support, and cybersecurity. Our unique value proposition lies in our unwavering commitment to exceptional customer service and our deep understanding of the specific technological needs of this demanding sector. We leverage a robust tech stack including Microsoft 365, Azure, AWS, and industry-leading security solutions like Mimecast and Proofpoint, ensuring the highest levels of security and reliability for our clients. Our engineering culture fosters collaboration, continuous learning, and a focus on delivering innovative solutions. We value ownership, execution, growth, intelligence, and camaraderie, creating an environment where employees thrive and contribute meaningfully. We offer competitive salaries, comprehensive benefits, and a supportive professional atmosphere that encourages both professional and career development. Many of our roles offer remote work options, demonstrating our commitment to flexibility and a global perspective. Founded in 2015, Atlas Technica has experienced consistent year-over-year growth, establishing ourselves as a trusted IT partner in the alternative investment space. Our dedication to providing top-tier service and leveraging cutting-edge technologies has fueled this success. We are a small but mighty team, currently employing 1-10 individuals, with ambitious growth plans for the future.

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Jobs at this company:

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🔥 Senior Power BI Developer

Posted 3 days ago

🧭 Full-Time

🔧 Requirements

4+ years of proven experience as a Microsoft Power BI Engineer
Strong knowledge of SQL queries
Proven ability to transform complex data into compelling visual reports and dashboards.
Proficient in data visualization best practices.
Strong understanding of data warehousing concepts and data modeling processes (dimensional, star).
Strong analytical and problem-solving skills, with meticulous attention to detail
Excellent communication and leadership abilities, with the capacity to mentor and guide a team
Strong technical documentation skills

💡 Responsibilities

Design, develop, and deploy advanced Power BI reports and dashboards
Maintain and support data analytics platforms, ensuring optimized query performance
Work with complex Power BI datasets, ensuring robust performance and scalability for large data volumes
Connect to various data sources and transform data into actionable insights through Power BI.
Conduct analysis with a strong focus on query optimization and data efficiency
Evaluate and improve existing BI solutions for performance, reusability, and scalability
Present information through high-performance reports and complex visualizations tailored to business needs
Translate business requirements into advanced technical specifications and scalable data models
Assist QA Engineers with testing, troubleshooting, and performance tuning of BI solutions
Create technical documentation to support scalable Power BI solutions
Work closely with business stakeholders to understand their data requirements and translate them into scalable BI solutions.
Train and support end-users on Power BI and Power Apps functionalities, ensuring they can utilize the tools effectively.
Collaborate with cross-functional teams, including data engineering

Posted 3 days ago

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🔥 Service Manager

Posted 27 days ago

🧭 Full-Time

🔍 IT service management

🔧 Requirements

Strong understanding of IT service management principles and best practices.
Familiarity with ticketing systems (e.g., ConnectWise Manage or similar tools).
Excellent organizational skills with the ability to manage multiple tasks and priorities.
Strong analytical skills to assess reports and service metrics effectively.
Exceptional communication and interpersonal skills, including experience in client-facing roles.
Ability to handle escalations and work collaboratively with cross-functional teams to drive issue resolution.
Experience in producing professional reports and presentations for executive-level stakeholders.
Self-motivated, detail-oriented, and capable of working in a fast-paced, remote environment.
Proficiency in Microsoft 365, ITSM tools, and cloud-based service platforms.

💡 Responsibilities

Oversee and review the ticketing system, ensuring tickets are appropriately classified, assigned, and resolved within SLAs.
Monitor engineers' time entries for accuracy and efficiency in service delivery.
Analyze service reports and ticket trends to identify recurring issues and areas for improvement.
Proactively manage regional service issues and escalate concerns to the appropriate teams or managers.
Address service challenges for VIP clients, ensuring a high-touch, white-glove experience.
Work closely with technical teams and leadership to resolve service gaps and enhance overall client satisfaction.
Develop and present reports showcasing the effectiveness and value of Atlas service delivery to stakeholders.
Conduct periodic service reviews with clients, providing insights and recommendations for improved IT service management.
Ensure adherence to internal processes and industry best practices in service management.
Maintain clear communication with internal teams and clients regarding service updates and ongoing initiatives.
Measure and maintain end user satisfaction.

Posted 27 days ago

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🔥 Technology Operations Engineer

Posted 29 days ago

📍 UA

🧭 Full-Time

🔍 IT Services

🔧 Requirements

4-year college degree in Computer Science, Computer Engineering, Information technology or related field and 4 years of experience in the IT industry with relevant technologies, or 8 years of overall IT experience and 2-4 years with relevant technologies
Experience with Azure services
Experience with Microsoft/Office 365
Experience with Active Directory
At least 2 years of experience at a Managed Services Provider
At least 2 years of experience with an automation language such as PowerShell or Python
At least 2 years of experience with MS SQL, MySQL or related relational databases
At least 1 year of experience working as an administrator in one or more of the following: Connectwise Manage, Connectwise ScreenConnect, Connectwise CPQ/Sell, Connectwise BrightGauge, NinjaOne, Addigy
Exposure to/ability to support and manage GDAP and Lighthouse
Experience integrating solutions via REST API
Ability to communicate complex technical information to different audiences
Experience with writing technical documentation

💡 Responsibilities

Identify and optimize day to day manual tasks
Design, implement, and support scalable multitenant solutions
Research and develop new solutions
Implement established solutions according to best practice/documentation
Create technical documentation of the solutions
Provide second-line support for these solutions

PythonMicrosoft Active DirectoryMicrosoft AzureMySQLAzureREST API

Posted 29 days ago

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🔥 Sales Admin

Posted about 2 months ago

📍 Ukraine

🧭 Full-Time

🔧 Requirements

High school diploma or equivalent; bachelor's degree in business administration or related field is a plus.
Proven experience in an administrative role, preferably in a sales or customer service environment.
Strong organizational skills with ability to prioritize tasks.
Excellent verbal and written communication skills.

💡 Responsibilities

Assist the sales team in managing daily operations and administrative tasks.
Maintain and update sales records, including customer information and contracts.
Prepare and process sales-related documents such as invoices and sales reports.
Coordinate with internal departments for smooth order fulfillment.
Respond promptly to customer inquiries and provide product information.
Collaborate with the sales team to prepare presentations and proposals.
Manage sales-related documentation and assist in coordinating sales events.
Maintain understanding of company products and services.
Support monitoring of sales targets and tracking activities.
Conduct market research for sales opportunities.
Update customer databases.
Collaborate with marketing on sales campaigns.

Administrative ManagementAnalytical SkillsCustomer serviceOrganizational skillsDocumentationReportingSales experienceMarket Research

Posted about 2 months ago

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🔥 Professional Services Manager

Posted 2 months ago

📍 United States

🧭 Full-Time

🔍 Software Development

🔧 Requirements

Eight or more years of IT experience, including at least four years of hands-on experience in cloud environments like Azure and AWS.
Proven experience managing technical teams and delivering client-facing projects.
Comprehensive knowledge of cloud architecture, hybrid cloud configurations, and network design.
Strong expertise in Azure, AWS, and Microsoft 365 platforms.
Excellent communication and problem-solving skills, with a focus on managing complex client relationships.
Demonstrated ability to design and implement scalable processes and structures for professional services.

💡 Responsibilities

Manage and mentor a team of Cloud Engineers, fostering a culture of collaboration, technical excellence, and continuous learning.
Provide guidance and serve as an escalation point for technical challenges faced by the team.
Oversee client onboarding and cloud implementation projects to ensure timely delivery, scope adherence, and high-quality results.
Collaborate with clients to understand requirements and design solutions that align with their business needs.
Develop and implement scalable processes for project delivery, client onboarding, and team operations.
Establish and maintain best practices for cloud architecture, workflows, and documentation standards.
Continuously assess and refine processes to improve team efficiency and client satisfaction.
Provide strategic direction and technical oversight for Azure and AWS cloud solutions, ensuring optimal performance, security, and cost efficiency.
Maintain awareness of emerging cloud technologies and trends to drive innovation within the team.
Act as a primary point of contact for complex client engagements, ensuring satisfaction and addressing issues effectively.
Build and maintain strong vendor relationships with partners like Microsoft and Amazon to leverage resources and tools.

AWSProject ManagementCloud ComputingAzureCI/CDTerraform

Posted 2 months ago

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🔥 Sr. Network Engineer

Posted 5 months ago

📍 UK

🧭 Full-Time

🔍 IT management, user support, and cybersecurity

🔧 Requirements

4+ years' experience as a Network Engineer.
1+ years' experience working in AWS or Azure.
5+ years of IT or similar experience.
Experience with cloud-based networking (SaaS, IaaS, PaaS).
Extensive experience with Cisco, Palo Alto, HP, Ubiquiti, Aruba.
Working knowledge of VPN technologies including IPsec and SSL VPN.
Experience with next-generation firewalls, particularly Palo Alto.
Significant experience with network monitoring and diagnostic tools.
Excellent understanding of networking protocols like IPSEC, HSRP, BGP, OSPF.
Experience with establishing Zero Trust model and managing multiple firewalls.

💡 Responsibilities

Organize network maintenance and system upgrades, including service packs, patches, and security configurations.
Install, implement, and configure various network devices such as routers, switches, and firewalls.
Monitor system performance and resource utilization to ensure reliability.
Ensure compliance with policies and troubleshoot any arising issues.
Work with the security team to implement security tools and procedures.
Collaborate with vendors and IT personnel for efficient problem resolution.

AWSCiscoCybersecurityAzureCommunication SkillsAnalytical Skills

Posted 5 months ago

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🔥 NOC Engineer

Posted 5 months ago

📍 Ukraine

🧭 Full-Time

🔍 IT management, user support, and cybersecurity

🔧 Requirements

Microsoft Windows Desktop & Server OS familiarity.
Experience with OS & App Patching, OS Upgrades, Failure Remediation.
Knowledge of Cloud Products & Technologies like Microsoft 365, Azure, SharePoint/OneDrive, Exchange Online, Amazon AWS.
Expertise in Identity Management, Authorization, and Security (Azure AD, Okta).
Familiarity with EMM/MDM tools (InTune, AirWatch) and Backups & Disaster Recovery.
Understanding of E-Mail Technologies and troubleshooting mail flow.
Knowledge of networking protocols (TCP/IP, VPN, DNS, DHCP).
Experience resolving alerts raised by SIEM/SOC providers and Anti-Virus.
Great communication skills, able to converse at a conversational English level.
3+ years of general IT experience, primarily in server, infrastructure support, and networking/circuits.
1+ years of NOC experience, including ITIL-based Service Operations knowledge.

💡 Responsibilities

Resolve alerts, primarily consisting of user devices, circuit downs, temperature/water alerts, Cloud alerts, SOC alerts.
Resolve requests, primarily consisting of scheduling after-hours maintenance and device/new customer onboarding.
Communicate with vendors and customers as a point of contact; Coordinate maintenance, after-hours repair, and patch remediation.
Assign projects for the NOC and Support teams.
Maintain documentation by updating knowledge base, creating new articles, and improving content.
Recommend and improve processes to drive better outcomes.

AWSSharePointZabbixAzureNetworking

Posted 5 months ago

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