- Own and oversee end-to-end payroll processing for ~300 US and ~100 Canadian employees, ensuring accuracy, timeliness, and full regulatory compliance
- Review, administer, and approve semi-monthly payroll cycles, including bonuses, commissions, allowances, severance, leaves, and adjustments
- Maintain payroll system accuracy by managing employee lifecycle changes (new hires, terminations, role or compensation changes, leaves of absence)
- Ensure completion and accuracy of all payroll reconciliations, journal entries, and supporting documentation each pay period
- Lead year-end payroll processes across jurisdictions, including W-2s, 1095-Cs, T4s, T2200s, and related filings
- Prepare and submit required monthly, quarterly, and annual filings (e.g., Forms 941, EHT, Workers’ Compensation, unemployment insurance, WorkSafe BC)
- Serve as primary point of contact with payroll vendors, benefits providers, and EOR partners to resolve discrepancies and ensure SLA adherence
- Administer US and Canadian benefits programs, including 401(k) enrollments, contributions, audits, and employee inquiries
- Provide day-to-day oversight and support to the Payroll & Benefits Specialist, ensuring consistency, accuracy, and knowledge sharing
- Partner closely with Accounting and FP&A to deliver clean payroll data, reconciliations, and reporting that support close and forecasting cycles
- Collaborate with People & Places on employee experience, benefits administration, and policy alignment
- Respond to payroll-related inquiries from employees, auditors, and government agencies with professionalism, discretion, and clarity
- Proactively identify payroll risks, inefficiencies, or compliance gaps and implement improvements before issues escalate
- Document, refine, and improve payroll workflows to increase efficiency, scalability, and audit readiness
- Stay current on US and Canadian payroll regulations, tax changes, and best practices, applying updates pragmatically and accurately
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