Senior Salesforce Administrator

Posted 4 months agoViewed

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💎 Seniority level: Senior, 5+ years

📍 Location: Canada, United States

💸 Salary: 105000.0 - 130000.0 CAD per year

🔍 Industry: Social media and influencer marketing software

🏢 Company: Later👥 1-10 Consumer Electronics iOS Apps Software

⏳ Experience: 5+ years

🪄 Skills: SalesforceDocumentation

Requirements:

5+ years of experience as Salesforce Admin with Sales Cloud and Service Cloud experience.
Strong experience managing multiple business functions in a shared Salesforce CRM environment.
Proficiency with Lightning Web Components, APEX, Visualforce, and UI coding technologies.
Understanding of DevOps using DevOps Center, Jenkins, Microsoft Azure, GitHub, or SFDX.
Proven ability to navigate ambiguity, build consensus, and effectively manage stakeholders.
Strong organizational skills with proactive project leadership experience.
Excellent problem-solving and troubleshooting skills, with the ability to escalate issues when necessary.
Ability to document complex processes and communicate effectively with executive leadership.
Growth mindset and a passion for innovation.
Empathy for users and customers.

Responsibilities:

Administer and configure Salesforce Sales Cloud, Quoting, and Case management to support various departmental needs.
Work closely with stakeholders to gather requirements, design, and implement tailored Salesforce solutions.
Develop and maintain custom objects, fields, formulas, workflows, validation rules, and flows to automate business processes and enhance data quality.
Manage user roles, profiles, permission sets, and ensure compliance with company data privacy policies.
Lead Salesforce integration with other systems via APIs and integration tools.
Monitor performance, troubleshoot issues, and provide technical support to users.
Keep up with new Salesforce features and recommend enhancements as appropriate.
Create user guides and training materials and maintain process documentation.
Contribute to cross-functional projects and initiatives as needed.
Configure flows, assignment rules, approval processes, and dashboards to meet business needs.

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