Kundenservice / Call Center Agent (d/m/w)

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Requirements:

• Initial experience in the field of dialogue marketing / call center or in customer care
• You enjoy customer contact and have a structured, reliable and solution-oriented way of working
• Team play and hands-on mentality characterize you
• You have a positive attitude and a healthy commitment to achieve your own goals
• Fluent German in spoken and written form - English skills are an advantage
• safe handling of the Google Workspace Tools (Sheets, Gmail, Calendar etc.)

Responsibilities:

• Be the first contact and accompany your customers from the completed order to the vehicle handover
• Research the current status of orders in close cooperation with colleagues from other departments and ensure a smooth delivery of our vehicles
• Get an overview of the upcoming tasks at all times and set the priorities in the team
• You help ensure that customers receive their new car as quickly as possible - with our unique glass truck and right to the front door!