Via

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🧭 Contract

🔍 Transportation technology

  • Fluency in English; additional language proficiency is a plus.
  • Minimum 3-5 years of experience in technical support roles.
  • Effective multitasker and responsibility taker.
  • Strong attention to detail and process orientation.
  • Analytical and organizational skills required.
  • Creative problem solver with a proactive attitude.
  • Excellent communication skills with a good sense of tone.
  • Willingness to work two weekends per month.
  • Bachelor's Degree, preferably in Computer Science or related field.

  • Become an expert on Via's technology and best practices to resolve partner issues.
  • Prioritize operational issues and give technical and strategic responses efficiently.
  • Work with Operations, Product, and Engineering teams to identify and resolve product challenges.
  • Nurture relationships with partners to establish trust and act as an advisor.

Attention to detailMultitasking

Posted 2024-10-25
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