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🔥 Customer Service Rep
Posted 8 minutes ago

📍 United States

🧭 Full-Time

🔍 Healthcare

  • Knowledge of medical billing processes, insurance claim submission, and reimbursement principles.
  • Familiarity with insurance plans, government programs, and their billing requirements.
  • Excellent communication skills, both written and verbal, to interact effectively with patients, insurance companies, and colleagues.
  • Strong negotiation and problem-solving skills to resolve billing disputes and collect outstanding balances.
  • Attention to detail and accuracy in recording collection activities and maintaining documentation.
  • Monitor and manage the accounts receivable of the hospital by reviewing and following up on outstanding balances.
  • Communicate with insurance companies, patients, and other relevant parties to resolve billing issues and outstanding claims.
  • Contact patients and insurance companies via phone calls, emails, or written correspondence to collect outstanding balances.
  • Investigate and resolve billing disputes or discrepancies by gathering necessary documentation, coordinating with the billing department, and communicating with patients or their representatives.
  • Verify insurance coverage and eligibility for patients, ensuring accurate billing and claim submission.
  • Assist patients in understanding their medical bills, insurance coverage, and payment options.
  • Maintain accurate and up-to-date records of collections activities, payment arrangements, and communication with patients and insurance companies.

Communication SkillsAnalytical SkillsProblem SolvingCustomer serviceMicrosoft OfficeNegotiationAttention to detailWritten communicationAccount ManagementActive listeningData entryCRM

Posted 8 minutes ago
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📍 United States of America

🔍 ATM portfolio management services

🏢 Company: paiexternalcareers

  • High School Diploma required
  • College Degree preferred
  • Experience in the ATM industry preferred
  • Call Center or Account Management a plus
  • Proficiency in Microsoft Office Suite; Outlook, Word, and Excel
  • Proficiency in Sales Force and phone systems
  • Working knowledge of PAI Reports preferred
  • Must be capable of learning new software and applications
  • Provide over-all support to include; educating and training partners on PAI Reports (Wizards & Reports), reconciling accounts, researching issues, updating workflows and call tickets, and assisting with paperwork and tasks as assigned
  • Take incoming queue/direct calls and emails from merchants and internal departments
  • Understand, resolve, and escalate the problems and challenges of SRP/CRB and identify ways to address those needs
  • Build positive and long-term relationships for business growth; understand their business objectives by providing exemplary support and resolution
  • Work closely with Sales to maximize sales opportunities, and help partners increase operational efficiencies
  • Able to make inbound and outbound calls to identify key indicators to prevent possible attrition and to assess high-risk and/or breach of contract or service issues.
  • Track and monitor account activity in an effort to identify merchants that have stopped processing; properly close all related accounts by month end.
  • Maintain up-to-date knowledge of the ATM industry, as well as PAI’s products and services provided
  • Communicate industry changes and company developments to the customer, as well as within the organization
  • Act as a liaison between the customer and all PAI internal departments
  • Identify trends in issues that may affect customer satisfaction levels and communicate to management
  • Follow-up on outstanding issues
  • Some travel may be required for conferences, build relationships and educate new customers on PAI Reports

SalesforceCommunication SkillsAnalytical SkillsProblem SolvingCustomer serviceMicrosoft OfficeNegotiationAttention to detailTime ManagementWritten communicationMicrosoft Office SuiteInterpersonal skillsExcellent communication skillsAdaptabilityRelationship buildingProblem-solving skillsAccount ManagementVerbal communicationReportingTrainingTroubleshootingActive listeningData entryRelationship managementCustomer supportCustomer Success

Posted about 1 hour ago
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🔥 Customer Success Manager
Posted about 1 hour ago

📍 United States

🧭 Full-Time

🔍 Microsoft services and solutions

🏢 Company: Quisitive👥 501-1000💰 $4,558,917 Post-IPO Equity almost 2 years agoConsultingInformation TechnologyLegal

  • 5+ years of project, account, and/or customer management experience and history of attaining client growth targets
  • Level 100-200 understanding of Microsoft cloud products (Microsoft 365, Azure, Copilot, etc.) from a business user perspective
  • Experience in the Information Technology services and/or consulting industry
  • Being the “Voice of the Customer” to secure Quisitive solutions and resources which satisfy client business needs
  • Building trusted one-to-many relationships in your client organizations and understanding their desired outcomes
  • Promoting and positioning Quisitive solutions and services with the goal of growing revenue

Project ManagementAgileBusiness AnalysisAzureCommunication SkillsCustomer serviceMicrosoft OfficeAccount ManagementClient relationship managementBudgetingRisk ManagementStakeholder managementCustomer supportChange ManagementCustomer SuccessSaaS

Posted about 1 hour ago
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📍 Philippines

🧭 Contract

🔍 Healthcare

🏢 Company: MedVA👥 1001-5000Virtual AssistantMedicalDentalHealth Care

  • Bachelor’s degree in Accounting, Finance, or a related field.
  • Minimum 3 years of experience in financial transactions and billing, preferably in the healthcare industry.
  • Proficiency in accounting software (e.g., QuickBooks, Xero) and billing systems.
  • Strong understanding of billing processes, insurance claims, and payment collection.
  • Exceptional attention to detail and accuracy in financial reporting.
  • Excellent organizational skills, with the ability to manage multiple priorities effectively.
  • Strong communication and interpersonal skills, capable of working with clients and team members.
  • Ability to handle sensitive information with professionalism and confidentiality.
  • Problem-solving skills and a proactive approach to process improvement.
  • Process and manage financial transactions, ensuring accuracy and compliance with established procedures.
  • Prepare and issue invoices to clients accurately and on time.
  • Maintain and update customer records and billing information in the accounting system.
  • Monitor accounts for overdue balances and initiate collection processes as necessary.
  • Collaborate with internal teams to resolve discrepancies related to billing and customer accounts.
  • Generate and analyze financial reports and provide insights to management regarding cash flow and receivables.
  • Assist in identifying areas for process improvement within billing operations.
  • Ensure adherence to financial policies, procedures, and regulatory requirements.
  • Support month-end closing procedures by preparing necessary documentation and reconciliations.
  • Communicate effectively with clients to address billing inquiries and provide excellent customer service.

SQLFinancial ManagementCommunication SkillsMicrosoft ExcelCustomer serviceMicrosoft OfficeAccountingAttention to detailOrganizational skillsProblem-solving skillsReportingData entryFinancial analysisFinanceBookkeeping

Posted about 2 hours ago
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📍 United States of America

💸 75000.0 - 80000.0 USD per year

🔍 Property Management

  • In depth understanding of financial aspects of property performance.
  • Must be customer focused.
  • Must be well organized, self-starter, and able to prioritize work loads.
  • Be able to plan, competency using Microsoft Office, navigating the internet, and general use of computer.
  • Experience with Yardi, MRI, AVID, and Datex is beneficial
  • Assist PM with preparation and submittal of Monthly/Quarterly Reports and Budgets and ensure all deadlines are met as required by client.
  • Follow up with property accountants on Manual Billing Adjustments (or create the MBA’s) as needed per modifications.
  • Communicate with Property Accountants and A/R person to ensure all unapplied cash is applied prior to cash cut-off to maximize Property Management fee and ensure accurate statements.
  • Monthly A/R collections, debit/credit application reporting, and follow-up as directed by PM.
  • Review Reconciliations with PM for approval and ensure proper mailing of year-end reconciliations.  Work with tenants on questions regarding the reconciliations once mailed and follow up on payments.
  • Processing payables in a timely manner.
  • Run JDE reports such as Rent Rolls, AR reports, Renewal Option reports, etc. and post as requested.  Upload or download items from Files Anywhere and the Client SharePoint Sites.
  • Collection and entry of sales in the accounting system or excel spreadsheets and running the sales reports.
  • Keep track of Real Estate Taxes due dates; ensure checks are processed and mailed by due dates.  Follow up to ensure payments were received and processed by the tax authorities.
  • Set up new Tenant files and organize per client’s instructions including filing.
  • Mailing/emailing of Tenant statements.  Assist tenants with any questions/issues regarding their statement.
  • Prepare letters for new tenants such as Possession letters, Commencement Date Certification, Rent Commencement letters, etc.
  • Request new vendor set up and updates.
  • Assist with site visits and meet with tenants to optimize tenant satisfaction, identify any corrective maintenance, and identify safety matters.
  • Assist with and coordinate tenant issues and/or maintenance calls, including entering work orders, as well as follow to ensure timely completion of repairs and preventative maintenance.
  • Assist with capital projects, vendor selection, bid collection, and contract creation.
  • Assist with RFPs, vendor selection, bid collection, and contract creation.
  • Assist with Tenant Improvement Allowances, collecting back up information, and TIA package creation.
  • Assist with monthly financial reporting
  • Maintain/Update Emergency Response Manuals or create for new properties.
  • Maintenance of property information spreadsheets; including tenant contact, vendor Contract Tracking, Vendor COIs, and building contacts.
  • Update utility tracking reports.
  • Assist with Acquisition and Disposition processes.
  • Prepare and process Vendor Agreements.  Set up new vendor files and maintain as required by client.
  • Tenant Insurance tracking in Excel & Jones.
  • Maintain vendor COIs and follow up on those that are not correct, lacking coverage and expiring.
  • Prepare incident reports and communicate with the insurance company when needed.
  • Performs additional job duties as requested.

Communication SkillsMicrosoft ExcelCustomer serviceMicrosoft OfficeAccountingOrganizational skillsTime ManagementWritten communicationMS OfficeReportingBudgetingData entryRisk ManagementFinancial analysis

Posted about 3 hours ago
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📍 United States of America

🧭 Full-Time

💸 85000.0 - 111000.0 USD per year

🔍 Hotel Management

🏢 Company: external

  • Bachelor’s degree in Hotel Management, Business Management, Marketing, or a relevant field of study required; MBA preferred.
  • At least 15 years of progressive hotel operations experience, with preference within midscale and upper midscale segments.
  • Minimum of 10 years of hotel leadership experience, with preference for those with multi-unit or franchise performance experience.
  • Serve as a strategic advisor by conducting property visits and implementing recommended solutions to drive individual and regional hotel performance across financial, guest experience, owner engagement, service execution, and program activation.
  • Ensures owner execution of the midscale operating model, driving brand operating efficiency and profitability, leading to owner-operator satisfaction.
  • Utilize reporting resources to influence and achieve owner adoption and hotel implementation.

LeadershipData AnalysisProject CoordinationCommunication SkillsAnalytical SkillsCustomer serviceMicrosoft OfficeNegotiationTime ManagementMS OfficeReportingTrainingRelationship managementSales experienceStakeholder managementBudget management

Posted about 4 hours ago
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📍 United States

🧭 Full-Time

💸 85000.0 - 111000.0 USD per year

🔍 Hotel Operations

🏢 Company: external

  • At least 15 years of progressive hotel operations experience, with preference within midscale and upper midscale segments.
  • Minimum of 10 years of hotel leadership experience, with preference for those with multi-unit or franchise performance experience.
  • Excellent ability to manage ambiguity combined with an ability to leverage data and create a foundation of data-supported decision making.
  • Excellent analytical and forecasting skills; previous experience with successful hotel budget management and GOP analysis.
  • Demonstrated ability in analytics, data management, and a proven track record in driving hotel performance.
  • Proficiency in Microsoft Office and strong competencies in time management and project coordination.
  • Exceptional training, consulting, and persuasive communication skills are essential.
  • Serve as a strategic advisor by conducting property visits and implementing recommended solutions to drive individual and regional hotel performance across financial, guest experience, owner engagement, service execution, and program activation.
  • Ensures owner execution of the midscale operating model, driving brand operating efficiency and profitability, leading to owner-operator satisfaction.
  • Utilize reporting resources to influence and achieve owner adoption and hotel implementation.

LeadershipData AnalysisProject CoordinationOperations ManagementCommunication SkillsAnalytical SkillsCustomer serviceMicrosoft OfficeNegotiationPresentation skillsTime ManagementTrainingRelationship managementSales experienceStakeholder managementFinancial analysisBudget management

Posted about 4 hours ago
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🔥 Appointment Setter
Posted about 4 hours ago

📍 Philippines

🔍 KPO

🏢 Company: The Back Room Offshoring Inc.

  • Previous experience in customer service and sales role is required.
  • Proficient in using booking systems, phone and communication systems, Microsoft Office, Shopify and CRM software.
  • Confident in upselling additional services and encourage rebooking
  • Ability to manage the diary, process vouchers, answer client enquiries, and ensure no scheduling conflicts with other client’s appointment while booking appointments.
  • Willingness to work from 6:30 PM onwards PH Time or 10:30 AM UK Time.
  • Efficiently handle bookings, rescheduling, and cancellations while ensuring a nice relationship/connection with the client.
  • Respond warmly and professionally to phone calls, emails, and online enquiries.
  • Work closely with therapists, stylists, and the front of house team to manage availability and avoid scheduling conflicts.
  • Proactively recommend additional treatments, upgrades, and future appointments to enhance the client’s experience and increase revenue.
  • With an outgoing personality, help with client enquiries and booking requests while proactively offering upsells to enhance their experience.
  • Keep the diary busy but filling it up with client appointments, make sure client’s profile is updated and check for any room clashes at the Spa/Salon
  • Handle any booking-related issues, such as last-minute cancellations or therapist availability changes, in a timely manner. Effective in problem solving and handling customer complaints.
  • Be knowledgeable about ongoing and upcoming campaigns to be able to educate clients and process their vouchers.
  • Track upsells, client complaints, and communicate any client feedback to Managers and appropriate staff members.

Communication SkillsProblem SolvingCustomer serviceMicrosoft OfficeMultitaskingData entrySales experienceCRMCustomer support

Posted about 4 hours ago
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📍 United States, Canada

🧭 Full-Time

💸 138975.0 - 179850.0 CAD per year

🔍 Software Development

🏢 Company: Samsara👥 1001-5000💰 Secondary Market over 4 years ago🫂 Last layoff almost 5 years agoCloud Data ServicesBusiness IntelligenceInternet of ThingsSaaSSoftware

  • M.S., or Bachelor's in Statistics, Computer Science, Math, Machine Learning, or other related quantitative fields
  • 5+ years of relevant data science or advanced analytics work experience and 3+ years of experience building and deploying predictive models to inform company strategy - (propensity models, time series forecasts, enrichment models, etc.)
  • Advanced knowledge of marketing measurement (attribution, marketing mix modeling, lift studies)
  • Expertise in Tableau and/or similar platforms; expertise in coding languages and tools like Python, R and SQL - hands on coding experience is needed for this role.
  • Help build and refine AI-based scripts to automate and improve account identification and enrichment processes.
  • Develop predictive models and heuristics to identify high-potential accounts, leveraging data from multiple sources and upleveling our Sales and Marketing intelligence.
  • Contribute to the development of our core marketing data science roadmap as well as execute on bringing that roadmap to life.
  • Communicate insights using data visualization and presentations to a range of stakeholders.
  • Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

PythonSQLData AnalysisMachine LearningTableauData scienceCommunication SkillsAnalytical SkillsMicrosoft OfficeRESTful APIsData visualizationData modeling

Posted about 4 hours ago
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🔥 Project Manager - UK
Posted about 13 hours ago

📍 United Kingdom

🧭 Full-Time

🔍 Sharetech

🏢 Company: Vestd👥 1-10InternetLegalSocial EntrepreneurshipFinTechSharing Economy

  • Strong communication and interpersonal skills
  • Ability to influence without direct authority
  • Curiosity and a proactive approach to problem-solving
  • Ability to conduct independent research and present findings effectively
  • Strong organisational skills and ability to manage multiple priorities and timelines
  • Practical experience managing projects (from initiation to completion)
  • Risk Management – Identifying, assessing, and mitigating risks
  • Change Management – Handling project scope changes and implementing process improvements
  • Proficiency in Microsoft Office and Google Suite
  • Self-motivated and capable of working independently
  • Comfortable in high-level strategic discussions
  • Proactive in taking initiative, seeing and taking opportunities
  • Confident in forming strong working relationships with various stakeholders
  • Impeccable attention to detail and a high degree of accuracy
  • Excellent written and verbal communication skills
  • Conduct in-depth research on new opportunities, business areas, legal frameworks, and market trends to provide actionable insights.
  • Lead and manage cross-functional projects from ideation to completion, ensuring alignment with business objectives.
  • Work directly with senior leadership and the broader team to influence decision-making and drive strategic initiatives.
  • Prepare data and presentations to assess project viability and make informed recommendations.
  • Work across departments to ensure seamless execution of projects and initiatives.

Project ManagementCommunication SkillsAnalytical SkillsMicrosoft OfficeOrganizational skillsCross-functional collaborationRisk ManagementStakeholder managementChange Management

Posted about 13 hours ago
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