MedVA

πŸ‘₯ 1001-5000Virtual AssistantMedicalDentalHealth Care
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MedVA specializes in virtual assistant services for the healthcare sector, offering roles such as Medical and Dental Receptionists and Medical Scribes. With a focus on providing highly trained assistants with healthcare backgrounds, MedVA ensures quality support for medical practices, including comprehensive medical billing services.

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πŸ“ United States

πŸ” Healthcare

  • 3+ years of experience selling services or solutions to healthcare organizations
  • Background selling to medical or dental practices, groups, or DSOs
  • Proven β€œhunter” mentality with a track record of exceeding sales goals
  • Excellent communication, negotiation, and interpersonal skills
  • Strong organizational skills and experience managing multiple stakeholders
  • Comfortable using CRM software to manage pipeline and reporting
  • Bachelor’s degree or equivalent experience
  • Drive outbound sales efforts targeting physician groups, medical and dental practices, and DSOs
  • Manage the full sales cycle: prospecting, consultative selling, proposal development, negotiation, and closing
  • Conduct virtual and occasional in-person meetings to present Medva’s value proposition
  • Customize presentations and solutions to meet the unique needs of each client
  • Track and report key sales metrics using CRM tools
  • Collaborate with internal teams to align client needs with Medva’s evolving offerings
  • Travel occasionally for client meetings and industry events
Posted 14 days ago
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🧭 Contract

πŸ” Healthcare

  • Experience using EMR tools; eClinicalWorks (eCW) preferred
  • Strong project management and organizational skills
  • Proficiency in Microsoft Office Suite, Google Workspace, and cloud-based collaboration tools
  • Excellent written and verbal communication skills
  • High level of discretion, professionalism, and attention to detail
  • Ability to work independently and manage multiple priorities efficiently
  • Previous experience in a healthcare or executive support role is preferred
  • Provide high-level administrative support to physicians and senior leadership
  • Conduct data analysis and generate reports
  • Manage complex calendars, schedule high-level meetings, and coordinate travel arrangements
  • Act as a primary liaison between executives, internal teams, and external stakeholders
  • Prepare, format, and edit executive-level reports, presentations, and correspondence
  • Perform data analysis and reporting using Excel and Google Sheets (financial, operational, and performance metrics)
  • Track key performance indicators, with a focus on call center operations and patient engagement
  • Handle sensitive and confidential information with the utmost discretion
  • Oversee and coordinate special projects, ensuring objectives and deadlines are met
  • Manage office operations, including vendor coordination and purchasing
  • Support HR functions such as onboarding, compliance tracking, and maintaining personnel records
Posted 15 days ago
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πŸ“ Mexico, Colombia, Argentina, Brazil, Guatemala

🧭 Contract

πŸ’Έ 8.0 USD per hour

πŸ” Healthcare

  • Demonstrated fluency in both English and Spanish, possessing exceptional verbal and written communication skills in both languages.
  • Exceptional interpersonal skills with a proven ability to build trust, establish rapport, and cultivate enduring relationships with clients and partners.
  • Strong analytical skills with the ability to effectively assess market trends, interpret customer needs, and translate insights into actionable strategies.
  • Demonstrated proficiency in utilizing CRM software tools and Microsoft Office Suite (Word, Excel, PowerPoint).
  • Highly self-motivated, possessing a strong results-oriented mindset and the ability to work effectively and independently with minimal supervision.
  • Must possess a personal computer with a Windows operating system to perform the required duties.
  • Proactively identify, engage, and establish rapport with potential clients and strategic partners through effective communication in both English and Spanish.
  • Conduct thorough market research to analyze industry trends, identify potential business opportunities within healthcare, public service programs, and related sectors, and inform strategic outreach initiatives.
  • Utilize CRM systems to meticulously track all client interactions, monitor progress against established goals, and provide regular, comprehensive reports to management on key performance indicators.
  • Research and strategically identify potential contract and partnership opportunities within the healthcare, public service, and related sectors.
  • Leverage clinical and medical knowledge to enhance the relevance and impact of proposals, presentations, and client outreach conversations.
  • Draft and provide critical support in the development of persuasive proposals for government, non-profit, and private sector opportunities.
  • Represent MEDVA in a professional and polished manner across all forms of communication and interactions.
  • Collaborate closely with the executive team to contribute to the refinement of overarching business development strategies and organizational goals.
  • Maintain a comprehensive understanding of relevant industry regulations, emerging trends, and potential partnership opportunities within the U.S. and Latin American markets (as applicable).

Communication SkillsAnalytical SkillsMicrosoft ExcelRESTful APIsWritten communicationMicrosoft Office SuiteInterpersonal skillsClient relationship managementSales experienceMarket ResearchCRMEnglish communication

Posted about 1 month ago
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πŸ“ Mexico, Colombia, Argentina, Brazil, El Salvador

🧭 Contract

πŸ’Έ 8.0 USD per hour

πŸ” Healthcare

  • Native or near-native fluency in both English and Spanish (written and spoken) is mandatory to effectively communicate with diverse client populations and stakeholders.
  • Background as a Medical Doctor (MD), Registered Nurse (RN), or other relevant healthcare professional is a fundamental requirement for this role.
  • Must possess a reliable personal computer with a Windows operating system and a stable, high-speed internet connection.
  • Demonstrated strong written and spoken English language skills; proficiency in Spanish is a critical requirement.
  • Highly organized and detail-oriented with proven experience accurately completing government or service-based applications.
  • Proficient in utilizing various online platforms and case management CRM systems.
  • Exceptional communication and interpersonal skills, coupled with a strong commitment to client advocacy.
  • Comprehensive understanding of the complexities of housing instability, the principles of trauma-informed care, and the impact of social determinants of health.
  • Conduct comprehensive triage of urgent client situations to accurately assess immediate needs related to housing, safety, and health.
  • Coordinate move-in logistics and short-term emergency assistance.
  • Proactively scout and identify suitable housing options, including transitional, temporary, and permanent units, based on client needs and availability.
  • Provide comprehensive support to clients by completing and submitting complex housing applications accurately and efficiently.
  • Coordinate essential move-in logistics and facilitate access to short-term emergency assistance as required.
  • Serve as a dedicated advocate for clients, effectively communicating with housing agencies, landlords, and service providers to ensure timely access to resources and equitable treatment.
  • Facilitate seamless referrals to crucial care coordination, mental health services, medical care, and relevant community support programs.
  • Maintain meticulous and up-to-date case documentation, including detailed tracking of referrals, interventions, and client outcomes, adhering to established protocols.
  • Collaborate effectively with U.S.-based teams, ensuring seamless communication and adherence to all HIPAA regulations and confidentiality protocols.

Communication SkillsCustomer serviceMicrosoft OfficeWritten communicationInterpersonal skillsExcellent communication skillsFluency in EnglishVerbal communicationActive listeningClient relationship managementData entryComputer skillsCRM

Posted about 1 month ago
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πŸ“ Colombia, Costa Rica, Brazil, Honduras, Peru

πŸ” Healthcare

  • Must be a licensed Medical Doctor with relevant credentials
  • Fluency in both English and Spanish is mandatory
  • At least 1 year of experience working in a clinical environment is required
  • Strong knowledge of medical terminology and procedures
  • Proficiency in electronic medical record (EMR) systems and healthcare software
  • Assist medical professionals in managing patient communications
  • Performing telehealth consultations
  • Coordinating appointments
  • Handling patient records
  • Interpreting medical information accurately between English and Spanish

Communication SkillsAttention to detailOrganizational skillsTime ManagementMultitaskingFluency in EnglishActive listeningStrong communication skillsData entry

Posted about 2 months ago
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πŸ“ Mexico, Puerto Rico, Colombia, Brazil, Honduras

🧭 Contract

πŸ” Dental

  • Minimum of 2 years of experience in dental insurance verification, claims processing, and billing.
  • Knowledge of dental insurance plans (PPO, HMO, Medicaid, etc.) is essential.
  • Proficient in dental insurance claim management software.
  • Strong understanding of dental insurance policies, procedures, and coding (CPT, CDT).
  • Excellent organizational and multitasking abilities.
  • Strong attention to detail and problem-solving skills.
  • Ability to communicate effectively with insurance companies, patients, and internal teams.
  • Familiarity with HIPAA and healthcare privacy laws.
  • Verify dental insurance coverage for patients, including confirming eligibility, benefits, and coverage limits prior to treatment.
  • Submit accurate dental insurance claims to carriers in a timely manner, ensuring all necessary documentation is provided.
  • Follow up on unpaid, denied, or underpaid claims to resolve any issues.
  • Utilize proper dental coding (CPT, CDT) for procedures and services rendered, ensuring compliance with insurance requirements and federal regulations.
  • Work directly with insurance providers to resolve claim denials, appeal underpayments, and address any discrepancies between claims and patient statements.
  • Communicate effectively with patients regarding their insurance coverage, co-pays, deductibles, and out-of-pocket costs. Provide clear explanations of insurance benefits and billing details.
  • Assist the billing department with patient billing inquiries, and coordinate insurance payments and adjustments to patient accounts.
  • Maintain accurate and up-to-date insurance records, including patient information, claim status, and correspondence with insurance companies.
  • Ensure compliance with all dental insurance regulations and policies, as well as maintaining confidentiality according to HIPAA guidelines.
  • Prepare and submit insurance reports for management, including details on claims status, aging accounts, and overall insurance collection performance.

Microsoft Excel

Posted about 2 months ago
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πŸ“ Philippines

🧭 Contract

πŸ” Healthcare

  • 1+ years in RCM, medical billing, or provider-side revenue cycle.
  • Experience with EHR/EMR systems (Epic, AthenaHealth, eClinicalWorks, Kareo, etc.).
  • Proficiency in medical billing software and Microsoft Office (Excel, Word).
  • Ability to analyze financial data and provide insights for better revenue management.
  • Submit accurate and timely claims to insurance companies (commercial, Medicare, Medicaid).
  • Verify patient insurance eligibility and benefits before services are rendered.
  • Ensure correct coding using CPT, ICD-10, and HCPCS codes to prevent denials.
  • Post payments from insurance providers and patients into the system.
  • Reconcile discrepancies in payments and address underpayments.
  • Analyze denied claims, determine root causes, and submit timely appeals.
  • Communicate with payers to resolve claim issues and secure reimbursements.
  • Manage patient statements, outstanding balances, and payment plans.
  • Educate patients on their financial responsibilities, including deductibles and copays.
  • Ensure adherence to HIPAA regulations, payer guidelines, and industry standards.
  • Generate and analyze RCM reports (e.g., A/R aging, collection rates, denial trends).
  • Work closely with providers, payers, and internal teams to improve revenue cycle efficiency.

SQLData AnalysisAnalytical SkillsAccountingComplianceFinancial analysis

Posted 2 months ago
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πŸ“ Colombia, Peru, Costa Rica

  • Bachelor's degree in Human Resources, Business Administration, or a related field (preferred).
  • 5 + years of experience in talent acquisition or recruitement.
  • 3 + years of experience in a TA leadership role.
  • Bilingual (English/Spanish) – Strong written and verbal communication skills
  • Develop and execute talent acquisition strategies aligned with business goals.
  • Manage full-cycle recruitment, including sourcing, interviewing, and hiring top talent.
  • Utilize data-driven insights to optimize recruitment processes and improve hiring efficiency.
  • Lead, mentor, and develop a team of recruiters.
  • Provide ongoing training and guidance to the talent acquisition team.
  • Foster a culture of high performance, collaboration, and continuous improvement.
  • Regularly collect feedback from clients on the performance of virtual assistants and the quality of service delivery.
  • Analyze feedback to identify patterns and areas for improvement, and work with internal teams to enhance service quality.
  • Strengthen employer branding initiatives to attract high-quality candidates.
  • Develop and implement innovative sourcing techniques to reach passive candidates.
  • Represent the company at job fairs, networking events, and recruitment conferences.
  • Track and analyze key recruitment metrics to drive strategic decision-making.
  • Provide regular reports on hiring trends, challenges, and successes to leadership.
  • Identify areas for improvement and implement solutions to enhance recruitment effectiveness.
  • Develop and implement strategies to increase the quality of candidates sourced from the LATAM region.
  • Build partnerships with local institutions, professional networks, and job boards to access top talent.
  • Ensure recruitment processes are adapted to effectively identify and attract high-caliber candidates in LATAM.

LeadershipData AnalysisPeople ManagementHR ManagementCommunication SkillsAnalytical SkillsMentoringReportingTrainingRecruitmentTeam management

Posted 3 months ago
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πŸ“ Colombia, Costa Rica, Honduras

πŸ” Medical

  • A minimum of 1 year of experience as a Bilingual Medical VA.
  • Proficiency in medical software and EMR/EHR systems, cClinicalWorks preferred.
  • A minimum of 6 months of experience with patient referrals.
  • Excellent communication and organizational skills.
  • Knowledge of medical terminology.
  • Excellent attention to detail and accuracy.
  • Monitor incoming referrals and determine priority based on established guidelines.
  • Contact referred patients to confirm details and gather necessary information and schedule appointments.
  • Verify insurance and authorizations.
  • Document all referral activities and patient interactions in the system to ensure accurate records and compliance.

Documentation

Posted 4 months ago
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πŸ“ Colombia, Costa Rica, Argentina, Honduras, Brazil

🧭 Contract

πŸ” Healthcare

  • Fluency in English and Spanish is required.
  • Previous experience in a patient care coordination role or similar position in the healthcare industry.
  • Strong knowledge of healthcare processes, referrals, and insurance verification.
  • Excellent communication and interpersonal skills.
  • Strong organizational skills and attention to detail.
  • Ability to handle multiple tasks and prioritize effectively.
  • Proficiency in using electronic medical record (EMR) systems and other office software.
  • Ability to work independently and as part of a team.
  • Experienced in providing customer service in a healthcare setting.
  • Comfortable working remotely and providing your own equipment.
  • Coordinate the new patient referral process, including managing paperwork and documentation.
  • Facilitate communication between new patients, referring providers, and specialist offices.
  • Assist with scheduling patient appointments and follow-up visits.
  • Provide information on services and resources available to new patients.
  • Translate and interpret documentation to ensure clear understanding for patients and providers in both English and Spanish.
  • Maintain accurate and organized records of referrals and patient interactions.
  • Assist patients with inquiries and concerns related to the referral process.
  • Collaborate with healthcare providers and administrative staff to ensure smooth patient transitions.

Customer serviceAttention to detailOrganizational skillsDocumentationFluency in English

Posted 4 months ago
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