MedVA

👥 1001-5000 Virtual Assistant Medical Dental Health Care

MedVA specializes in virtual assistant services for the healthcare sector, offering roles such as Medical and Dental Receptionists and Medical Scribes. With a focus on providing highly trained assistants with healthcare backgrounds, MedVA ensures quality support for medical practices, including comprehensive medical billing services.

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Jobs at this company:

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🔥 SOP Writer / Technical Documentation Specialist (contract for 6-12 months)

Posted 2 days ago

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🔥 Virtual Surgery Scheduler

Posted 3 days ago

📍 Philippines

🧭 Contract

🔍 Healthcare

🔧 Requirements

Minimum of 1 year of experience in surgical scheduling
Strong understanding of medical terminology
Experience using electronic medical records (EMR) systems
Excellent communication and customer service skills
Proficient in Microsoft Office Suite and Google Workspace
Detail-oriented with a focus on accuracy

💡 Responsibilities

Coordinate and schedule surgical procedures efficiently
Communicate with patients and medical staff to confirm surgical dates
Utilize EMR systems to manage patient information
Verify patient insurance information when necessary
Maintain organization of surgical calendars
Provide excellent customer service to patients
Work closely with surgical teams
Adhere to HIPAA regulations

Posted 3 days ago

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🔥 Bilingual Recruiter

Posted 7 days ago

📍 Colombia, Peru, Honduras, Costa Rica

🧭 Full-Time

🔍 Talent Acquisition, Recruitment

🔧 Requirements

Bachelor’s degree in Human Resources, Business Administration or related field
Minimum of 2 years of full-cycle recruiting experience
Experience recruiting in the Healthcare space preferred
Proficiency in Spanish and English
Proficient in using Applicant Tracking Systems (ATS)

💡 Responsibilities

Develop and implement comprehensive recruiting strategies
Source, screen, and interview candidates
Partner with hiring managers to understand hiring needs
Build and maintain a strong pipeline of candidates
Ensure adherence to local labor laws and company policies

ComplianceRecruitment

Posted 7 days ago

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🔥 LATAM Talent Acquisition Manager

Posted 7 days ago

📍 Colombia, Peru, Costa Rica

🔧 Requirements

Bachelor's degree in Human Resources, Business Administration, or a related field (preferred).
5 + years of experience in talent acquisition or recruitement.
3 + years of experience in a TA leadership role.
Bilingual (English/Spanish) – Strong written and verbal communication skills

💡 Responsibilities

Develop and execute talent acquisition strategies aligned with business goals.
Manage full-cycle recruitment, including sourcing, interviewing, and hiring top talent.
Utilize data-driven insights to optimize recruitment processes and improve hiring efficiency.
Lead, mentor, and develop a team of recruiters.
Provide ongoing training and guidance to the talent acquisition team.
Foster a culture of high performance, collaboration, and continuous improvement.
Regularly collect feedback from clients on the performance of virtual assistants and the quality of service delivery.
Analyze feedback to identify patterns and areas for improvement, and work with internal teams to enhance service quality.
Strengthen employer branding initiatives to attract high-quality candidates.
Develop and implement innovative sourcing techniques to reach passive candidates.
Represent the company at job fairs, networking events, and recruitment conferences.
Track and analyze key recruitment metrics to drive strategic decision-making.
Provide regular reports on hiring trends, challenges, and successes to leadership.
Identify areas for improvement and implement solutions to enhance recruitment effectiveness.
Develop and implement strategies to increase the quality of candidates sourced from the LATAM region.
Build partnerships with local institutions, professional networks, and job boards to access top talent.
Ensure recruitment processes are adapted to effectively identify and attract high-caliber candidates in LATAM.

LeadershipData AnalysisPeople ManagementHR ManagementCommunication SkillsAnalytical SkillsMentoringReportingTrainingRecruitmentTeam management

Posted 7 days ago

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🔥 HubSpot Specialist

Posted 10 days ago

📍 Philippines

🧭 Full-Time

🔍 Revenue Operations

🔧 Requirements

5+ years of experience in revenue operations
Proficiency in CRM systems, preferably HubSpot
Experience with workflow automation and system integration
Strong data analysis and reporting capabilities

💡 Responsibilities

Analyze and optimize revenue-driving processes
Support configuration and maintenance of tools
Provide technical support to revenue-generating teams
Maintain data integrity and develop reports
Create documentation and conduct training sessions

Posted 10 days ago

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🔥 Customer Service Specialist

Posted 10 days ago

📍 Philippines, Colombia, Costa Rica, Argentina, Honduras

🔧 Requirements

2+ years of experience in customer service and/or sales account management, ideally within product or service-based solutions.
Prior education and/or professional experience in the dental or medical field is an advantage.
Exceptional communication and interpersonal skills in English; Spanish proficiency is a plus.
A Bachelor’s or Associate degree, or equivalent professional experience.
Strong background in a metrics-driven customer experience team.
Proficiency with CRM tools (HubSpot) and support ticketing systems.
Aptitude for social media marketing (FB, IG, TikTok) to enhance customer engagement.
Passionate about learning innovative technologies, such as neuromodulation for oral health.
A proactive work ethic with a drive for results in a fast-paced, high-growth startup environment.
Availability to service customers across U.S. time zones, from 9 AM to 6 PM ET.

💡 Responsibilities

Provide support for customer accounts by collaborating closely with internal teams across sales, marketing, customer success, and end customers. Coverage will span all U.S. time zones, from the East Coast to the West Coast, between 9 AM to 6 PM ET.
Contribute to the execution of the practice success strategy, ensuring customer satisfaction and growth.
Assist in tracking and reporting key performance indicators (KPIs) to measure customer success and outcomes.
Help implement streamlined processes for account setup, onboarding, training, and ongoing reviews to minimize churn while enhancing customer growth and revenue.
Facilitate performance reviews with customers and internal teams via phone or Zoom to assess satisfaction and utilization levels.
Support upselling efforts to introduce new services and solutions to existing customers.

Posted 10 days ago

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🔥 Dental Administrative Support Specialist

Posted 10 days ago

📍 Philippines, Colombia, Costa Rica, Honduras, Argentina

🧭 Contract

🔍 Dental Administration

🔧 Requirements

At least 6 months of experience as a Dental Virtual Administrative Assistant
Proficient in dental terminology and office procedures
Strong organizational and multitasking abilities
Experience with dental practice management software is a plus

💡 Responsibilities

Schedule patient appointments
Handle phone calls and patient inquiries
Process dental insurance claims
Maintain accurate dental records
Assist with billing and financial transactions
Coordinate referrals for specialized dental services
Provide general administrative support to the dental team

ComplianceData entry

Posted 10 days ago

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🔥 Web and Graphic Designer

Posted 17 days ago

📍 Philippines

🧭 Contract

🔧 Requirements

Proven experience as a Web and Graphic Designer or similar role.
Proficiency in design software such as Adobe Creative Suite (Photoshop, Illustrator, etc.), Figma, or Sketch.
Strong understanding of HTML, CSS, and basic JavaScript.
Demonstrated experience in responsive web design and optimizing user experience.
Excellent communication and collaboration skills.
Strong portfolio showcasing previous web and graphic design work.
Ability to manage multiple projects and meet deadlines.

💡 Responsibilities

Design and develop visually appealing and functional websites that align with the company’s brand and objectives.
Create engaging graphics for social media, email marketing, and other online content.
Ensure websites are responsive and optimized for various devices and browsers.
Collaborate with marketing and content teams to enhance user experience and brand aesthetics.
Maintain and update existing websites to improve functionality and visual appearance.
Stay updated with the latest design trends and web technologies.

Adobe Creative SuiteFigmaGraphic DesignHTMLCSSJavascriptUser Experience Design

Posted 17 days ago

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🔥 Accountant

Posted 22 days ago

📍 Philippines

🧭 Contract

🔍 Healthcare, dental, or other insurance-related industries

🔧 Requirements

Bachelor’s degree in Accounting, Finance, or a related field.
CPA certification is preferred but not required.
Proven experience in accounting and insurance billing.
Proficiency in accounting software (e.g., QuickBooks, Xero, SAP) and billing systems.
Strong understanding of insurance claims processing, coding, and reimbursement.
Excellent analytical, organizational, and problem-solving skills.
Ability to handle sensitive financial data with confidentiality.
Strong communication and interpersonal skills.
Experience in healthcare, dental, or other insurance-related industries is preferred.
Familiarity with insurance verification, claim denials, and appeals processes.
Knowledge of GAAP and other financial regulations.

💡 Responsibilities

Manage financial transactions, including journal entries, reconciliations, and financial reporting.
Oversee insurance billing processes, including claim submissions, verifications, and follow-ups.
Ensure compliance with insurance policies, billing regulations, and accounting standards.
Maintain accounts payable and receivable, process invoices, and reconcile discrepancies.
Prepare monthly, quarterly, and annual financial reports to track financial performance.
Assist in budgeting, forecasting, and tax preparation.
Analyze financial data to identify trends, inconsistencies, and areas for improvement.
Work with internal teams and external partners to optimize financial operations and billing accuracy.

SAPFinancial ManagementAnalytical SkillsAccountingAttention to detailComplianceBudgeting

Posted 22 days ago

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🔥 Bilingual Referral Coordinator

Posted 25 days ago

📍 Colombia, Costa Rica, Honduras

🔍 Medical

🔧 Requirements

A minimum of 1 year of experience as a Bilingual Medical VA.
Proficiency in medical software and EMR/EHR systems, cClinicalWorks preferred.
A minimum of 6 months of experience with patient referrals.
Excellent communication and organizational skills.
Knowledge of medical terminology.
Excellent attention to detail and accuracy.

💡 Responsibilities

Monitor incoming referrals and determine priority based on established guidelines.
Contact referred patients to confirm details and gather necessary information and schedule appointments.
Verify insurance and authorizations.
Document all referral activities and patient interactions in the system to ensure accurate records and compliance.

Documentation

Posted 25 days ago

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