Remote Travel Agent Jobs

Customer Success

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🔥 Health & Science Professional, Cardiovascular, Champaign, IL

Posted 14 minutes ago

📍 United States

💸 73100.0 - 189200.0 USD per year

🔍 Healthcare

🏢 Company: pfizercareers👥 70000-100000

🔧 Requirements

Bachelor’s Degree
Minimum 2 years of experience in one or more of the following OR an associate’s degree with 6+ years of experience; OR high school diploma (or equivalent) with 8+ years of relevant experience:
Professional Sales or Promotional Activity
Small Business Owner or other Entrepreneurial experience, Marketing, Customer Service and/or Account Management
Relevant Healthcare/Scientific roles (e.g., RN, Pharmacist, PT, OT, etc.)
Educator (e.g., Teacher, Principal)
Full Time Military experience
Must live within 25 miles of the border of the territory.
Valid US driver’s license and a driving record in compliance with company standards.

💡 Responsibilities

Drives sales in assigned territory
Engages with customers both face to face and virtually
Develops and implements effective business and territory call plans; effectively identifies and implements live/virtual engagement strategies with customer to maximize overall effectiveness and impact
Effectively builds rapport and relationships with customers in both live and virtual environments; uses judgment to maintain customer engagement by successfully utilizing existing and ever-changing digital tools effectively for successful customer engagement
Understands and leverages internal reports and analytics to assist with identifying, developing, and implementing strategic business opportunities
Compliantly leverages product and disease state knowledge to appropriately educate providers on unbranded and branded product value proposition for relevant patient populations and effectively and strategically utilizes approved clinically oriented disease state information and patient resources, as applicable
Demonstrates strong teamwork capabilities to collaborate effectively and compliantly across the organization to address customer inquiries and advance Pfizer objectives.
Completes all administrative expectations on time and compliantly.

Communication Skills Analytical Skills Collaboration Customer service Presentation skills Account Management Teamwork Training Relationship management Sales experience Market Research Digital Marketing Customer Success

Posted 14 minutes ago

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🔥 Client Success Coordinator

Posted 28 minutes ago

📍 United States

💸 50000.0 - 55000.0 USD per year

🏢 Company: TechnologyAdvice👥 251-500 E-Commerce Lead Generation SaaS B2B Multi-level Marketing

🔧 Requirements

Experience maintaining regular client communication through digital channels such as Slack, email, and Zoom
Skilled in managing time and prioritizing tasks across team projects, ensuring smooth coordination and attention to detail while handling multiple clients
Eager to learn and develop skills in preparing detailed campaign summaries, analyzing data, and tracking client goals and KPIs to ensure program success aligns with expectations
Familiar with maintaining account health insights and ensuring Salesforce or similar CRM systems are kept up-to-date and accurate
Detail-oriented and organized, capable of reviewing leads for accuracy and alignment with targeting criteria, especially during initial campaign delivery
Creative problem-solver with strong analytical and critical thinking skills
Agile professional who excels in a fast-paced environment and thrives on continuously pivoting strategies to drive business needs forward

💡 Responsibilities

Work alongside Sales counterparts to understand what has been sold to a client and how we should manage expectations throughout the program
Quickly respond to all client emails/requests (we pride ourselves on a quick response time and being easy to work with)
Establish a trusted advisor relationship with each assigned client and drive continued value of our products and services
Create client programs in our Salesforce platform and troubleshoot any issues with program or leads
Respond to client feedback and provide recommendations and optimizations for their campaigns
Conduct cadenced outreach to customers, checking in on their campaigns and touching base to review performance and gather feedback.
Work with clients to understand program performance and provide strategic guidance on tactics to improve program targeting
Onboard new clients and develop and present Campaign Reviews to discuss high level business strategy with top clients
Help establish processes to increase efficiency and offer creative solutions to solve problems

Data Analysis Salesforce Communication Skills Customer service Attention to detail Organizational skills Time Management Written communication Problem-solving skills Account Management Reporting Active listening Client relationship management Relationship management Sales experience CRM Customer Success

Posted 28 minutes ago

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🔥 Sr. Program Director - Operations, Federal Aviation

Posted about 1 hour ago

📍 United States

💸 167400.0 - 314500.0 USD per year

🔍 Federal Aviation

🔧 Requirements

BS degree in Engineering, Construction Management or Business (or equivalent)
15+ years of experience of broad and diversified experience in consulting, program management, and/or in operating roles in a business operations capacity in the Federal Aviation market, with specific recent experience and knowledge FAA, USACE, DoD, and other federal Agencies.
Successful Track Record of delivering services and programs via multiple contract types and procurements
Deep relationships with industry and associations across the Aviation sector
US Person required.

💡 Responsibilities

Keep abreast of overall business trends and define and execute long-term business and marketing strategies.
Work in coordination and collaboration with the sector revenue leaders on all essential activities including capture, procurement, margin expansion communication, compliance, and remediation.
Become a trusted dependable partner for sector program directorates and functional department (HR, Legal, Communications, IT, etc) and cross-markets.
Development of campaign(s) to better position Parsons in the market.
Leverage expertise in the federal contracting and federal polices to forecast future business opportunities, as well as define and develop related investment strategies.
Support on-going tactical efforts to pursue FAA related business efforts.
Support capture efforts, ensuring ‘execution minded’ proposals.
Work collaboratively with the existing FAA programs.
Collaborate with Supply Chain to identify and cultivate partners that will provide value to the company position for both market and individual benefit, as well as setting up strong supplier competitions
Provides leadership and guidance to the directorate level staff and BD and capture staff where applicable.
Oversee the development of pricing structures, as well as other contract terms and conditions as part of the capture process.
Negotiates contracts, including non-disclosure, teaming, technology, and sharing agreements with clients and partners in partnership with Contracts.
Keep abreast of national/international political and economic conditions that could affect our strategies and market development efforts.
Work in coordination and collaboration with both internal and external messaging and marketing to ensure that communication keeps up with the pace of innovation.
Drive program planning, business/financial planning, change management, measure results, and maintain alignment with business unit expectations.
Work with financial counterparts to develop Estimates at Completion and tracks financial and schedule performance on programs.
Establishes a management cadence for the organization that ensures performance to the financial, schedule, quality and safety goals of the company and customer.
Supports Program Reviews with targeted program engagement to enhance performance, quarterly financial deep dives of the portfolio, capture opportunity reviews and other executive reviews.
Participates in special projects and performs other duties as assigned.
Performs other responsibilities associated with this position as may be appropriate.

Leadership Project Management Business Development Data Analysis Cross-functional Team Leadership Operations Management Strategy Financial Management Strategic Management Communication Skills Analytical Skills Microsoft Excel Customer service Agile methodologies Mentoring Attention to detail Organizational skills Presentation skills Time Management Written communication Compliance Excellent communication skills Problem-solving skills MS Office Negotiation skills Verbal communication Relationship management Sales experience Market Research Risk Management Data visualization Team management Stakeholder management Data analytics Change Management Customer Success Budget management

Posted about 1 hour ago

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🔥 Senior, Account Executive

Posted about 1 hour ago

📍 North America, Europe, Asia Pacific

🔍 SaaS

🔧 Requirements

5–7+ years of experience selling SaaS, preferably to upper/mid-market customers
Background in financial or recurring billing software is a strong plus
Track record of consistently meeting or exceeding sales quotas
Skilled at navigating complex sales cycles with multiple stakeholders
Ability to craft compelling value propositions and align solutions to business needs
Experience selling to finance executives (CFO, Controller, etc.)
Deep understanding of SaaS and fintech landscapes
Strong communication, negotiation, and relationship-building skills
Comfortable in a high-growth, collaborative, fast-paced environment
Familiarity with CRM and sales tools (e.g., Salesforce, Outreach, Gong)
Willingness to travel for client meetings and industry events as needed

💡 Responsibilities

Drive new business acquisition while expanding and deepening relationships within existing accounts
Identify and engage key decision-makers across complex organizational structures
Position Zone's solutions as must-have tools for finance and ops leaders through consultative, value-based selling
Own the full sales cycle—from prospecting and discovery to solutioning, negotiation, and close
Partner with internal stakeholders to align on go-to-market strategy, messaging, and enablement
Consistently exceed targets by leveraging innovative sales tactics and strategic thinking
Build and maintain a robust, accurate sales pipeline and forecast
Stay ahead of market trends and competitors to shape your territory strategy
Represent the voice of the customer, sharing insights that influence product and business decisions
Contribute to a high-performance sales culture by mentoring peers and sharing best practices

Business Development Salesforce Communication Skills Customer service RESTful APIs Mentoring Negotiation Presentation skills Relationship building Account Management Teamwork Sales experience Strategic thinking CRM Financial analysis Finance Customer Success SaaS

Posted about 1 hour ago

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🔥 Customer Success Manager - Enterprise

Posted about 1 hour ago

📍 United States

🔍 Healthcare

🔧 Requirements

8+ years experience in customer success/ or a related field, ideally in the area of HR / Benefits / Healthcare with employers or other large groups
Experience with customers with a headcount of 3,000-10,000 employees
Passion for mental health and changing the healthcare landscape
Excellent communication skills-both verbal and written, with an emphasis on quickly gaining trust
Ability to innovate and creatively solve problems in a highly collaborative manner
Strong project management skills and a demonstrated ability to work successfully on cross-functional teams
Ability to prioritize and balance multiple customers
Willingness to travel (10%)

💡 Responsibilities

Serve as the primary relationship owner for our Enterprise segment employer customers (3,000-10,000 lives), maintaining regular contact with the customers’ benefits team members and other key stakeholders
Partner with marketing to develop and deliver engaging campaigns and workshops for your customers
Produce and regularly communicate customer reports
Collaborate internally with teams such as product, clinical, data science, legal, and others to effectively resolve customer requests and issues
Contribute to product roadmap planning, providing an important customer and patient voice, and champion new product offerings with your customers
Leave customers feeling supported and delighted after every interaction, such that they renew with Lyra each year

Project Management HR Management Communication Skills Excellent communication skills Reporting Cross-functional collaboration Relationship management Stakeholder management Customer support Customer Success

Posted about 1 hour ago

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🔥 Customer Success Manager - Mid-Market

Posted about 1 hour ago

📍 United States

🔍 Healthcare

🔧 Requirements

5+ years experience in customer success/ or a related field, ideally in the area of HR / Benefits / Healthcare with employers or other large groups
Experience with customers with a headcount of up to 5,000 employees
Excellent communication skills-both verbal and written, with an emphasis on quickly gaining trust
Ability to innovate and creatively solve problems in a highly collaborative manner
Strong project management skills and a demonstrated ability to work successfully on cross-functional teams
Ability to prioritize and balance multiple customers
Strong relationship building skills; proven experience working with and influencing key decision makers (including executive level) and balancing the needs of internal and external stakeholders
Intellectual curiosity and self-awareness to identify knowledge gaps or development areas; ability to apply learnings and adapt to new situations
Ability to thrive in a fast environment - take initiative, prioritize, problem solve, and deliver
Willingness to travel (20%)

💡 Responsibilities

Serve as the primary relationship owner for our Mid-Market segment employer customers (<5,000 lives), maintaining regular contact with the customers’ benefits team members and other key stakeholders
Partner with marketing to develop and deliver engaging campaigns and workshops for your customers
Produce and regularly communicate customer reports
Collaborate internally with teams such as product, clinical, data science, legal, and others to effectively resolve customer requests and issues
Contribute to product roadmap planning, providing an important customer and patient voice, and champion new product offerings with your customers
Leave customers feeling supported and delighted after every interaction, such that they renew with Lyra each year

Project Management HR Management Cross-functional Team Leadership Communication Skills Customer service Relationship building Account Management Stakeholder management Customer Success

Posted about 1 hour ago

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🔥 Principal Product Manager, Search

Posted about 1 hour ago

📍 United States

🔍 Software Development

🔧 Requirements

8+ years of hands-on product management experience, including managing the full product lifecycle from discovery to delivery in technology products, ideally within B2B SaaS or developer-focused environments.
Proven experience in managing multiple product lines or large-scale software projects simultaneously, with a track record of leveraging a shared pool of technical resources to achieve business goals.
Demonstrated ability to drive complex software solutions by effectively influencing and collaborating with cross-functional teams (Engineering, Marketing, Sales, Customer Success) to ensure alignment and successful delivery.
Strong understanding of search technologies and developer-focused products, with the ability to make informed product decisions based on industry trends and competitive analysis.
Ability to deeply understand customer needs from diverse perspectives (engineering, business, and end-user) and translate those into actionable product requirements that deliver measurable client value.
Strong analytical thinking and problem-solving abilities, leveraging data to inform decisions, and balancing short-term tactical needs with long-term strategic vision.
Proven ability to think both strategically (big-picture, long-term) and tactically (detail-oriented, short-term), with a strong track record of aligning these perspectives to drive business success.

💡 Responsibilities

Collaborate with executive leadership to define and evolve the long-term vision for the Lucidworks Search product line, ensuring alignment with the company’s overall business strategy.
Lead the development of a strategic roadmap that balances short-term delivery with long-term innovation and growth.
Stay ahead of industry trends and competitor developments to inform strategic decisions, positioning Lucidworks as a market leader.
Define and own the pricing and packaging strategy for the Lucidworks Search product line, ensuring that offerings align with market demand, customer needs, and revenue goals.
Collaborate with cross-functional teams (Sales, Marketing, Engineering, Customer Success, and Executive Leadership) to represent the voice of the customer and ensure consistent communication about the product roadmap, vision, and development status.
Lead the development and execution of the go-to-market strategy, ensuring seamless customer experience from product launch through the customer lifecycle.
Drive tactical product decisions by translating customer feedback and competitive analysis into actionable product features. Be the internal advocate for client needs, balancing client value and business priorities.
Manage the entire product lifecycle from ideation and discovery through development, launch, and customer adoption, ensuring that each phase is executed with precision and meets deadlines.
Define and track key success metrics (e.g., feature adoption, usage metrics, customer satisfaction, time-to-market) to measure the impact of product initiatives on Lucidworks’ client value and business outcomes.
Regularly assess and identify opportunities to enhance internal processes to ensure they are as efficient and scalable as possible, improving time-to-market and product quality.
Ensure all product management activities, decisions, and processes are clearly documented and communicated to stakeholders, ensuring transparency and accountability.
Deliver measurable improvements in customer satisfaction (NPS/CSAT) and time-to-market for features by integrating feedback and driving timely, high-quality releases.

Agile Data Analysis Product Management Cross-functional Team Leadership Product Development Communication Skills Analytical Skills RESTful APIs Market Research Stakeholder management Customer Success SaaS

Posted about 1 hour ago

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🔥 Team Manager, Core Banking, Part Time

Posted about 1 hour ago

📍 United Kingdom

🧭 Part-Time

💸 25760.0 - 30320.0 GBP per year

🔍 Banking

🏢 Company: Monzo👥 1001-5000💰 Secondary Market 8 months ago🫂 Last layoff almost 5 years agoFinancial Services Banking Wealth Management FinTech

🔧 Requirements

Significant team management, leadership or coaching experience in a customer operations environment.
Experience in a regulated environment is a bonus!
Can draw upon and articulate previous experiences (what's worked well and what's worked not so well)
Are empathetic and and work well with people
Are very hands-on and solve problems when you spot them
Are comfortable moving fast and in control
Are comfortable making decisions in ambiguous situations
Have spoken to your Team Manager and got their approval to apply

💡 Responsibilities

Supporting part time COps within the evening space
Taking COps through their onboarding and route to competency journey
Working autonomously and proactively, making decisions with limited information and often when you are the only available manager online
Instilling a strong customer-centric culture and making sure everyone stays focused on what really matters: helping our customers with their personal financial lives
Delivering strong and effective coaching sessions
Coaching and supporting your team to achieve their personal, professional and performance goals
Empowering others to spot opportunities to make a difference to customers and Monzo’s ways of working
Helping your team with the most difficult queries and building their knowledge around complex issues
Supporting and coaching a multi-skilled squad, including those new to role
Regularly reviewing the quality of your team’s customer interactions to identify areas of potential improvement, both individually and structurally
Building and managing a high performing squad - including performance management processes.
Motivating your squad – we're growing fast and need to make sure COps stay engaged during challenging periods of demand
You will also the be point of contact for team member escalations, so need to be comfortable taking and making phone calls
Holding weekly feedback and development sessions with the individuals in your squad, along with team-meetings, performance reviews and daily updates
Using data to spot trends and understand performance gaps
Leading and taking ownership for managing all business changes within your squad
Supporting the wider evening and overnight team with escalations, coaching needs and day to day team manager duties

Leadership People Management Cross-functional Team Leadership Operations Management Communication Skills Problem Solving Customer service Coaching Team management Customer Success

Posted about 1 hour ago

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🔥 Customer Delight Specialist

Posted about 9 hours ago

📍 North and South America

🧭 Full-Time

💸 40000.0 - 65000.0 USD per year

🔍 Software Development

🏢 Company: Superhuman

🔧 Requirements

1-2+ years of experience in customer-facing roles with a technical software product
Excellent Communicator
Proactive positivity
Curiosity
Delight and Empathy
Remarkable Quality
Relationship Builder
Persistence
Ownership
Bias to Action
Cares Deeply, Communicates Directly
Growth Mindset
AI Enthusiast

💡 Responsibilities

Become Superhuman's most knowledgeable product expert
Excite, educate, and encourage customers to make them brilliant at email
Communicate with customers to solve their problems and improve their lives
Be the voice of our customers, and evangelize internally for what they need
Influence our product and growth strategy to further delight our customers
Continually iterate and improve the efficacy and efficiency of the team and the entire customer experience
Go above and beyond by creating bespoke moments of delight

Communication Skills Customer service Relationship building Problem-solving skills Empathy Troubleshooting Active listening Technical support CRM Customer support Customer Success SaaS

Posted about 9 hours ago

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🔥 Director, Professional Services

Posted about 9 hours ago

📍 Indianapolis, Chicago, Boston, Atlanta

🧭 Full-Time

💸 130000.0 - 170000.0 USD per year

🔍 SaaS

🏢 Company: Greenlight Guru👥 101-250💰 $120,000,000 Private almost 4 years agoRisk Management Medical Device Enterprise Software Software

🔧 Requirements

5+ years in a Professional Services leadership role with an exceptional track record at a B2B SaaS software company at the Senior Manager level or above.
Deep experience in B2B SaaS, particularly with multi-segmented customer bases.
Experience with regulation-oriented or compliance-driven SaaS platforms (e.g., GRC, audit, quality, risk, or compliance systems) is strongly preferred.
Experience with quality management systems (QMS), medical device-related technologies, life sciences or adjacent industries is preferred but not required

💡 Responsibilities

Hire, lead, and retain a high-performing onboarding and services team of Medical Device Consultants.
Develop team OKRs, bonus plans, and career development tracks.
Streamline onboarding processes to accelerate time-to-value (TTV) and product adoption and improve renewals, expansion, and customer advocacy.
Create/enhance project delivery methodology and ensure consistent product adoption and value attainment.
Introduce new and relevant service offerings to enhance customer value and experience and help maintain Greenlight Guru’s competitive advantage.
Maintain and report forecasted services demand and capacity. Ensure the team has sufficient capacity to meet anticipated demand through efficiency improvements, hiring, and partnerships.
Partner with Operations to develop the reporting and instrumentation for the services business.
Partner with sales leadership to gain visibility on sales forecasts and directly participate in closing new deals and supporting key accounts.
Serve as a liaison across Customer Success, Product, Finance, Marketing, and Operations to improve cross-functional processes and internal handoffs.
Contribute subject matter expertise to help shape the product roadmap and inform the go-to-market (GTM) strategy.
Coordinate and participate in the creation of high-quality thought leadership and training content in the Greenlight Guru Academy, Help Desk, and other systems to effectively scale our services efforts.
Leverage a modern SaaS tech stack (CRM, CS tools, project management platforms, etc.) and drive adherence to process and data discipline.

Leadership Project Management Salesforce Cross-functional Team Leadership Operations Management Financial Management Communication Skills Customer service Agile methodologies Presentation skills Compliance Excellent communication skills Risk Management Team management Stakeholder management Strategic thinking Process improvement CRM Data analytics Customer Success SaaS Budget management

Posted about 9 hours ago

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