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πŸ“ United States

🧭 Full-Time

πŸ’Έ 76800.0 - 123200.0 USD per year

πŸ” Information Technology

  • 5+ years of experience of eliciting requirements and designing business processes
  • Experience designing and supporting ServiceNow ITSM (Incident, Change, Service Catalog, Knowledge, Problem, Service Portal) and ITOM (Discovery, Event, Service Mapping)
  • Experience building workflows with Visio and incorporating automation
  • Understanding of Agile software development practices
  • Excellent verbal and written communication skills including presentation skills
  • ITIL v3 certification or other ServiceNow certifications
  • ITIL and Agile experience required
  • Experience with Blue Works Live preferred
  • Partner with the technology and business stakeholders to define, analyze, and document requirements for new ServiceNow processes or improvements to current processes
  • Work directly with the ServiceNow development team to select the most effective solution for defined requirements
  • Translate business requirements into user stories for the development team
  • Serve as Scrum Master as needed, supporting user story creation, sprint planning, and overseeing the tasks of the development team
  • Build and implement test scripts and plans to support development efforts. Coordinate UAT testing efforts
  • Develop procedures, manuals, and other documentation for the systems developed based on the requirements gathered
  • Acts as a resource for colleagues with less experience

SQLAgileBusiness AnalysisSCRUMUser Experience DesignAPI testingCommunication SkillsRESTful APIsDocumentationChange Management

Posted 6 minutes ago
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πŸ“ USA

🧭 Full-Time

Bixal does not provide visa sponsorship.
  • Oversee agile project management
  • Lead sprint planning
  • Manage stakeholder coordination

LeadershipProject ManagementAgileSCRUMProject CoordinationCross-functional Team LeadershipCI/CDAgile methodologiesMentoringRisk ManagementStakeholder managementChange Management

Posted 13 minutes ago
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πŸ“ United Kingdom

🧭 Full-Time

πŸ” Technology Consultancy

🏒 Company: Default Portal

  • JavaScript (including Node.js and ExpressJS)
  • Unit / Integration Testing – Experience using Jest, Mocha, or Chai to write robust tests.
  • HTML5 & CSS3 – Strong understanding of semantic HTML and modern CSS techniques.
  • Microservice Architecture & REST APIs – Experience integrating with and developing scalable microservices.
  • Containerisation (Docker) – Practical experience working with containerised applications.
  • Test-Driven Development (TDD) – A strong advocate for writing test-first code.
  • Agile Methodologies – Comfortable working within Agile environments, including Scrum and Kanban.
  • Develop, test, and maintain frontend solutions that align with business and user requirements.
  • Write clean, secure, and well-tested code following best practices
  • Collaborate closely with cross-functional teams, including UX/UI designers, backend engineers, and product managers.
  • Contribute to and improve frontend development guidelines and standards.
  • Provide mentorship and technical guidance to junior engineers.
  • Ensure services are reliable, scalable, and performant in production.
  • Identify and troubleshoot production issues, implementing fixes and enhancements as needed.
  • Advocate for agile development methodologies and TDD practices within the team

DockerNode.jsAgileExpress.jsHTMLCSSJavascriptREST APIMicroservices

Posted 36 minutes ago
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πŸ”₯ Project Manager
Posted about 1 hour ago

πŸ“ United States

🧭 Full-Time

πŸ’Έ 86500.0 - 129500.0 USD per year

πŸ” Software Development

🏒 Company: ClassyπŸ‘₯ 251-500πŸ’° Series D over 3 years agoCrowdfundingNon ProfitEventsSoftware

  • 5-7 years of Project Management experience
  • Experience managing large-scale projects
  • Proven, hands-on experience successfully implementing SaaS and/or enterprise software applications
  • Demonstrated ability to prioritize and manage workflow to meet deadlines
  • Strong people skills to lead collaboration across functions and organizations
  • Experience identifying and implementing process improvements
  • Superior analytical, problem-solving and critical thinking abilities
  • Excellent organization and planning skills
  • Serve as an Senior Project Manager for the post-sales customer journey for complex, Enterprise Customers
  • Support evaluation of opportunities, review requirements, develop Statement of Works, support solution design, create schedule and cost estimates
  • Gather information from customers to evaluate their needs and create bespoke implementation solutions
  • Responsible for completion of deliverables, execution of the implementation and overall project success.
  • Develop unique project artifacts as required for complex customer projects
  • Creatively solution to solve unique customer problems to meet use case requirements
  • Identify, monitor and communicate project risks and scope changes that may arise during the implementation.
  • Ensure the services delivered conform to what has been contractually agreed between client and Classy.
  • Build strong relationships with all internal and external project stakeholders.
  • Manage resource planning and utilization.
  • Own and drive process improvements, internal projects, implementation success, and software documentation.
  • Mentor junior members of the team and own training responsibility for new team members and upleveling junior staff

Project ManagementAgileSalesforceSCRUMProject CoordinationCross-functional Team LeadershipResource PlanningAccount ManagementClient relationship managementRisk ManagementStakeholder managementProcess improvementCustomer SuccessSaaS

Posted about 1 hour ago
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πŸ“ Canada

πŸ’Έ 98400.0 - 137800.0 CAD per year

πŸ” Software Development

  • A degree in Computer Science or Engineering, and 5-8 years of experience in developing and maintaining software or an equivalent level of education or work experience, and a track record of substantial contributions to software projects with high business impact
  • Experience writing clean code that performs well at scale; ideally experienced with languages like Python, Scala, Java, Go, and shell script
  • Passionate interest in data engineering and infrastructure; ingestion, storage and compute in relational, NoSQL, and serverless architectures
  • Experience with various types of data stores, query engines and frameworks, e.g. PostgreSQL, MySQL, S3, Redshift/Spectrum, Presto/Athena, Spark
  • Experience working with message queues such as Kafka and Kinesis
  • Experience developing data pipelines and integrations for high volume, velocity and variety of data
  • Experience with data warehousing and data modeling best practices
  • Work within a cross-functional team (including analysts, product managers, and other developers) to deliver data products and services to our internal stakeholders
  • Conduct directed research and technical analysis of new candidate technologies that fill a development team’s business or technical need
  • Provide technical advice, act as a role model for your teammates, flawlessly execute complicated plans, and navigate many levels of the organization
  • Contribute enhancements to development, build, deployment, and monitoring processes with an emphasis on security, reliability and performance
  • Implement our technical roadmap as we scale our services and build new data products
  • Participate in code reviews, attend regular team meetings, and apply software development best practices
  • Take ownership of your work, and work autonomously when necessary
  • Recognize opportunities to improve efficiency in our data systems and processes, increase data quality, and enable consistent and reliable results
  • Participate in the design and implementation of our next generation data platform to empower Hootsuite with data
  • Participate in the development of the technical hiring process and interview scripts with an aim of attracting and hiring the best developers

AWSPostgreSQLPythonSoftware DevelopmentSQLAgileApache AirflowCloud ComputingData AnalysisData MiningETLJavaKafkaMySQLSoftware ArchitectureAlgorithmsAPI testingData engineeringData StructuresGoServerlessSparkCI/CDRESTful APIsMicroservicesScalaData visualizationData modelingData management

Posted about 2 hours ago
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πŸ“ United States

🧭 Full-Time

πŸ’Έ 85000.0 - 100000.0 USD per year

πŸ” GRC

🏒 Company: LogicGateπŸ‘₯ 101-250πŸ’° $113,000,000 Series C over 3 years agoComplianceSaaSRisk ManagementCyber SecurityEnterprise SoftwareSoftware

  • 3+ years of experience in consulting, project management, software implementations, or a similar role.
  • 2+ years of experience in GRC industry or related industries
  • Intermediate to advanced technical knowledge working in Excel or a similar product
  • Experience managing multiple large projects at a time and working with executive-level stakeholders
  • Experience with budget management, scoping, and working with internal and external stakeholders
  • Experience with banking and financial services is preferred
  • Own new customer onboardings and additional implementations for assigned accounts end-to-end, including kickoff, process design, build, training, and rollout
  • Build and maintain strong relationships with customers and become a trusted advisor throughout the implementation process
  • Serve as a dedicated project manager for all assigned implementations
  • Consult with customers to deliver the appropriate implementation experience based on each customer’s maturity while focusing on time-to-value for our customers
  • Utilize our application templates as an accelerator to get customers up and running quickly, applying configuration changes as needed
  • Configure highly customized use cases on Risk Cloud based on unique customer requirements
  • Provide subject-matter expertise and Risk Cloud product advice to help our customers design and build their Risk Cloud applications as effectively as possible
  • Listen intently to customer pain points and connect their needs to Risk Cloud product features, with a heavy focus on value creation
  • Collaborate cross-functionally with sales, solution engineering, customer success, and product teams throughout the customers’ journey
  • Conduct highly effective meetings with customers over web conference

Project ManagementAgileSalesforceSCRUMProject CoordinationREST APIClient relationship managementRisk ManagementStakeholder managementCustomer SuccessBudget management

Posted about 2 hours ago
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πŸ”₯ AWS Technical Architect
Posted about 3 hours ago

πŸ“ United States, Canada, India, Colombia

πŸ” Software Development

  • Customer-facing contact center experience
  • Experience building integrations across WFM, CRM, and contact center solutions
  • Experience with communications protocols and APIs such as WebRTC and SIP
  • Experience with hands-on Scripting/coding (e.g., python, java, c#, .NET, Node.js)
  • Communication and presentation skills with a high degree of comfort speaking with executives, IT Management, and customers
  • API integration experience
  • Strong troubleshooting and debugging skills
  • Experience with Cloudformation, Contact Flow Design, Lambda Integration, Lex Integration, and Call Center Routing
  • Proficient in understanding and documenting the infrastructure requirements and specifications, including resource types, networking, security, and compliance needs.
  • Knowledge of automation tools and frameworks for building, testing, and deploying software, such as Jenkins, GitLab CI/CD, CodeDeploy
  • Contact Center architecture knowledge
  • Experienced in implementing infrastructure as code using AWS Cloud Development Kit (CDK) and Terraform, ensuring consistent and efficient infrastructure deployment.
  • Capable of setting up monitoring and logging for infrastructure components and performing ongoing maintenance to ensure optimal performance and availability.
  • Experience in technology/software sales, pre-sales, or consulting
  • Advanced knowledge of AWS services and cloud architecture
  • Salesforce knowledge and familiarity with Salesforce Service Cloud
  • Contact center product knowledge of other platforms (Genesys, Cisco, Avaya, Twilio, etc.)
  • Experience with WorkForce Management solutions
  • Experience working with outbound dialers and campaign management
  • Knowledge of software development methodologies such as Agile and Scrum
  • AWS Cloud Practitioner Certification
  • AWS Developer Associate Certification or Professional
  • AWS Solution Architect Certification or Professional
  • Salesforce Certified Administrator
  • Ensure customer success in building and launching Amazon Connect solutions for NeuraFlash customers
  • Conduct technology assessment and audits to identify the need (from an ROI and Outcomes perspective) to move to CCaaS AWS Connect Platform, improving agent experience and productivity
  • Facilitate business process reviews to identify customer requirements and processes
  • Educate customers on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud
  • Lead discovery for customers, help customers build ROIs for projects, and deliver presentations and estimate for delivering that ROI
  • Translate customer requirements into contact center design, leveraging best practices, and other AWS Services
  • Oversee and mentor technical teams, providing guidance and support to ensure that proposed solution (on Salesforce and AWS Cloud) is delivered on time, on budget, and to the required quality standards
  • Act as a liaison between technical teams and business stakeholders, communicating technical concepts in a clear and understandable manner, and managing expectations and priorities
  • Drive best practice contact center design into each and every aspect of solution delivery
  • Effectively manage all aspects of project and customer communications
  • Deliver customer end user training and documentation
  • Exercise independent judgment, and take the lead role on enterprise level projects with minimal direction from senior management
  • Lead vision and strategy discussions with contact center and customer service leadership and management

AWSBackend DevelopmentLeadershipNode.jsPostgreSQLProject ManagementPythonSQLAgileBusiness IntelligenceCloud ComputingData AnalysisDynamoDBFull Stack DevelopmentJavaSalesforceC#Amazon Web ServicesAPI testing.NETREST APIWebRTCCommunication SkillsCI/CDCustomer serviceAgile methodologiesRESTful APIsMentoringLinuxTerraformTroubleshootingAnsibleData modelingScriptingDebuggingCustomer Success

Posted about 3 hours ago
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πŸ”₯ AWS Solution Architect
Posted about 3 hours ago

πŸ“ United States, British Columbia, Ontario, India, Colombia

πŸ” Software Development

  • Customer-facing contact center experience
  • Experience building integrations across WFM, CRM, and contact center solutions
  • Experience with communications protocols and APIs such as WebRTC and SIP
  • Experience with hands-on Scripting/coding (e.g., python, java, c#, .NET, Node.js)
  • Communication and presentation skills with a high degree of comfort speaking with executives, IT Management, and customers
  • API integration experience
  • Strong troubleshooting and debugging skills
  • Experience with Cloudformation, Contact Flow Design, Lambda Integration, Lex Integration, and Call Center Routing
  • Knowledge of automation tools and frameworks for building, testing, and deploying software, such as Jenkins, GitLab CI/CD, CodeDeploy
  • Contact Center architecture knowledge
  • Experience in technology/software sales, pre-sales, or consulting
  • Advanced knowledge of AWS services and cloud architecture
  • Salesforce knowledge and familiarity with Salesforce Service Cloud
  • Contact center product knowledge of other platforms (Genesys, Cisco, Avaya, Twilio, etc.)
  • Experience with WorkForce Management solutions
  • Experience working with outbound dialers and campaign management
  • Knowledge of software development methodologies such as Agile and Scrum
  • AWS Cloud Practitioner Certification
  • AWS Developer Associate Certification or Professional
  • AWS Solution Architect Certification or Professional
  • Salesforce Certified Administrator
  • Ensure customer success in building and launching Amazon Connect solutions for NeuraFlash customers
  • Conduct technology assessment and audits to identify the need (from an ROI and Outcomes perspective) to move to CCaaS AWS Connect Platform, improving agent experience and productivity
  • Facilitate business process reviews to identify customer requirements and processes
  • Educate customers on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud
  • Lead discovery for customers, help customers build ROIs for projects, and deliver presentations and estimate for delivering that ROI
  • Translate customer requirements into contact center design, leveraging best practices, and other AWS Services
  • Oversee and mentor technical teams, providing guidance and support to ensure that proposed solution (on Salesforce and AWS Cloud) is delivered on time, on budget, and to the required quality standards
  • Act as a liaison between technical teams and business stakeholders, communicating technical concepts in a clear and understandable manner, and managing expectations and priorities
  • Drive best practice contact center design into each and every aspect of solution delivery
  • Effectively manage all aspects of project and customer communications
  • Deliver customer end user training and documentation
  • Exercise independent judgment, and take the lead role on enterprise level projects with minimal direction from senior management
  • Lead vision and strategy discussions with contact center and customer service leadership and management

AWSNode.jsPythonAgileCloud ComputingJavaJenkinsSalesforceSCRUMC#Amazon Web Services.NETWebRTCCI/CDCustomer serviceScripting

Posted about 3 hours ago
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πŸ”₯ General Application
Posted about 3 hours ago

πŸ“ USA

πŸ” Nonprofit Tech

🏒 Company: Ameelio

  • Requirements are not specified in the job description
  • The company is particularly interested in individuals with experience in: Government Technology, Public Policy & Research, Partnerships & Growth, Product & Engineering, and Operations & Implementation.
  • Responsibilities are not specified in the job description
  • The company is looking for builders, strategists, technologists, and mission-driven doers to help reshape the justice system.

AWSBackend DevelopmentLeadershipProject ManagementSoftware DevelopmentSQLAgileBusiness IntelligenceCloud ComputingData AnalysisData MiningFrontend DevelopmentProduct ManagementUI DesignOperations ManagementProduct DevelopmentCI/CDRESTful APIsSoftware Engineering

Posted about 3 hours ago
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