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1,026 jobs found.

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🔥 Customer Success Representative

Posted about 1 hour ago

📍 United States

🧭 Full-Time

🔍 Aviation

🏢 Company: PartsBase Inc.

🔧 Requirements

BA/BS degree or equivalent of work experience + education
5 years of experience in a CSR or Administrative role
Accounts Receivable experience
Proven experience with outbound calls to current customers
Excellent verbal and written communications skills
Active listening skills
Ability to learn, reason and adapt quickly
Strong organizational and multi-tasking abilities
Able to work productively within a team environment

💡 Responsibilities

Provide Excellent Customer Support – Handle customer inquiries via phone, email, and chat in a professional and friendly manner.
Accurately input customer information, orders, and issue resolutions into the system without errors.
Identify customer concerns, troubleshoot issues, and provide appropriate solutions or escalate when necessary.
Work closely with team members and other departments to ensure a seamless customer experience.
Ensure timely follow-ups with customers regarding their inquiries, orders, or issues until resolution.
Stay updated on company offerings, policies, and procedures to provide accurate information to customers.
Handle multiple customer interactions efficiently while maintaining a high level of service quality.
Adjust to changing company policies, procedures, and customer needs while maintaining professionalism.
Navigate and utilize customer service software, and databases to track customer interactions.
Strive to meet or exceed key performance indicators (KPIs), including response, contributions and performance.

Microsoft Excel Customer service Time Management Written communication Problem-solving skills Teamwork Verbal communication Active listening CRM Customer support Customer Success

Posted about 1 hour ago

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🔥 Senior Support Technician

Posted about 1 hour ago

📍 USA

🔍 SaaS

🏢 Company: Sylogist👥 101-250 Enterprise Resource Planning (ERP)Information Technology Software

🔧 Requirements

2+ years in a technical support role with Microsoft Business Central.
Strong accounting knowledge, including payroll, financial reporting, reconciliations, and revenue accounting.
Experience troubleshooting ERP systems, particularly finance-related functionalities.
Proven ability to work independently, proactively troubleshoot, research, and resolve issues.
Strong problem-solving skills and ability to excel in a fast-paced, customer-focused environment.
Excellent written and verbal communication skills, with a focus on clarity and professionalism.
Experience with ticketing systems (Zendesk, Jira) and remote troubleshooting tools.
Ability to prioritize and multitask effectively to meet SLA commitments.
Strong collaboration skills to work across departments and ensure seamless customer experiences.

💡 Responsibilities

Serve as a key point of contact for customer inquiries, troubleshooting technical issues related to Microsoft Business Central and Sylogist solutions.
Provide expert-level support for finance-related system functionalities, leveraging accounting knowledge to assist customers with financial modules, reporting, reconciliations, and revenue management.
Independently troubleshoot complex system issues, escalating to development teams as needed while ensuring timely follow-up and resolution.
Assist customers with system configurations, workflow optimizations, and best practices.
Investigate and document reported bugs or enhancement requests, collaborating with internal teams to drive product improvement.
Maintain a high level of customer satisfaction through clear and proactive communication, ensuring customers receive timely updates on ticket progress and resolutions.
Provide guidance and training to customers on system functionalities, new features, and troubleshooting best practices.
Track and manage support cases in Zendesk or other ticketing systems, ensuring resolution within Service Level Agreements (SLAs).
Work closely with cross-functional teams, including product development, implementation, and customer success, to ensure a cohesive approach to customer support.
Identify recurring customer issues and contribute to knowledge base articles and training materials to enhance self-service resources.

SQL Accounting Troubleshooting Finance Customer support

Posted about 1 hour ago

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🔥 Global Partner Relations Associate (LATAM, APAC, EMEA - Remote, Global)

Posted about 2 hours ago

📍 Argentina, Brazil, Colombia, Japan, China

🏢 Company: Stadium👥 1001-5000 E-Commerce Retail Sporting Goods Fashion Apparel Consumer Goods

🔧 Requirements

Excellent English speaking and writing skills
Good working internet connectivity
Bilingual is a plus
Being able to work well in a global remote team setting - this will impact working hours to ensure we overlap with all time zones in the team
Computer skills

💡 Responsibilities

Source new products and local vendors within specific regions
Negotiate and onboard vendors who fit our Stadium profile
Maintain and manage relationships with vendors focusing on trust, reliability and ensuring items remain high quality. Moreover, as needed communication with the vendor on new SOPs, product offerings, feedback and any order concerns
Updating and adding new items to expand our catalogue and keep it fresh and on trend
Track incoming orders and stay on top of them - see them to delivery within our Stadium timelines
Working on all facets of Stadium including: swag, shops, SnackMagic, gift cards, swag kits, and overall catalogue expansion

Microsoft Excel RESTful APIs Time Management Written communication Multitasking Excellent communication skills Problem-solving skills Teamwork Negotiation skills Client relationship management Data entry Relationship management Sales experience Market Research Computer skills Research skills CRM Customer support English communication

Posted about 2 hours ago

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🔥 Billing Operations Specialist (split shift schedule, remote-only opportunity)

Posted about 2 hours ago

📍 Argentina, Colombia, Armenia, Georgia, Ukraine

🔍 Linux and hosting industry

🏢 Company: Cloudlinux

🔧 Requirements

3 to 5 years of experience in Accounts Receivable and Customer Support
Fast learning abilities, proactiveness
Experience with subscription-based services
Analytical mindset and strong problem-solving skills
Strong customer service experience and philosophy
Excellent English communication skills, both written and verbal (upper-intermediate level or higher)
A deep understanding of G Suite products
Knowledge of ChargeBee or other billing software (preferred)
Experience with supplier portals like Coupa, Ariba, etc.
Availability to work split-shift hours (from 11 AM to 3 PM and from 6 PM to 11 PM UTC, including a 1-hour lunch break).

💡 Responsibilities

Communicate daily in writing with clients
Answer client inquiries and resolve any issues related to their account
Process monthly invoices for customer orders
Contact customers with outstanding invoices
Receive and process incoming payments; regularly update accounts in the receivable database
Post invoices and receipts
Manage prepayments, multiple invoicing, and updates to products/services
Manage chargeback processing and identify any fraudulent matters
Document and report all billing inquiries
Provide progress reports to your supervisor

SQL Communication Skills Microsoft Excel Customer service RESTful APIs Accounting Time Management MS Office Data entry Customer support English communication

Posted about 2 hours ago

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🔥 Customer Support with German - Work From Home

Posted about 2 hours ago

📍 Bulgaria

🧭 Full-Time

🔍 Customer Support

🏢 Company: external_global

🔧 Requirements

Fluent in German
English on a very good working level

💡 Responsibilities

Providing exceptional customer experiences via various channels

Customer support English communication

Posted about 2 hours ago

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🔥 Client Support Specialist (Affirmative for Women and/or People with Disabilities)

Posted about 3 hours ago

📍 Brazil, the U.S., and Canada

🧭 Full-Time

🔍 Payments

🔧 Requirements

Empathy, passion, and obsession for helping customers.
Strong written and verbal skills, with experience supporting customers on email/chat as well as on the phone.
Excellent English skills (written and verbal).

💡 Responsibilities

Supporting customers across channel types - email, chat/messaging, and phone (video in the future).
Using a systematic approach to isolating, understanding, and solving complex problems.
Helping our customers maximize the benefits of using Trustly products & services.
Owning a customer issue end-to-end, engaging others inside and outside of the organization to ensure timely resolution, including post-contact as required.
Answering questions related to our implementations at enterprise merchants (APIs, UI, Transaction inquiries, etc).
Answering questions related to financial and payment transactions which include payment status, payment declines, transaction inquiries, and collections inquiries and will change as the business evolves.

Communication Skills Customer service Written communication Verbal communication Troubleshooting CRM Customer support English communication

Posted about 3 hours ago

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🔥 Patient Experience Coordinator

Posted about 3 hours ago

📍 United States

🧭 Contract

💸 18.0 - 22.0 USD per hour

🔍 Healthcare

🏢 Company: Recora, Inc

🔧 Requirements

1-3 years of customer support experience
Preferred 1+ years of healthcare experience and patient scheduling
Tech support background
Experience with Android and IOS operating systems
Excellent verbal and writing skills
Excellent attention to detail

💡 Responsibilities

Schedule and manage patient appointments
Provide technical support for patients using cardiac rehab technologies
Proactively reach out to patients to ensure engagement
Maintain accurate patient records
Collaborate with healthcare providers for care coordination
Collect patient feedback for program improvement

Android iOS Development Attention to detail Excellent communication skills Troubleshooting Computer skills Technical support Customer support

Posted about 3 hours ago

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🔥 Customer Support Specialist EMEA

Posted about 3 hours ago

📍 Ireland

🧭 Full-Time

🔍 Customer Service

🏢 Company: Front

🔧 Requirements

Proven track record of great customer service experience in a SaaS/tech environment
Tech savvy and hungry to improve technical skills
Ability to identify customer needs and successfully implement solutions
Excellent verbal & written communication – you can explain complex issues in simple terms and adapt your tone for different users
Humble and friendly person who genuinely loves helping people and solving problems
Fluent in English

💡 Responsibilities

Ensure 100% success of all of our Front customers
Engage in the day-to-day grind of support queues, providing timely and effective assistance to customers with a focus on issue resolution and customer satisfaction
Become an expert on how Front works and its day-to-day usage
Respond to customer support inquiries and monitor the incoming conversations in all of our support channels (email, live chat)
Debugging and testing product features and reporting them to product and engineering
Identify common customer challenges and proactively find ways to improve our product and processes

Customer service RESTful APIs Troubleshooting Technical support CRM Debugging Customer support Customer Success English communication SaaS

Posted about 3 hours ago

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🔥 Social Media Manager/Strategist

Posted about 13 hours ago

📍 Philippines, Australia, Pakistan, South Africa

🧭 Full-Time

💸 5.0 - 8.0 USD per hour

🔍 E-commerce

🏢 Company: AUS SOURCER INTERNATIONAL PTY LTD

🔧 Requirements

Minimum of 3–5 years of hands-on experience in social media management, content creation, and influencer marketing—preferably within a direct-to-consumer or e-commerce brand environment.
Fluent in English, with outstanding verbal and written communication skills.
Must have strong copywriting skills with the ability to craft compelling social media captions, engaging newsletter content, thoughtful influencer outreach, and scroll-stopping video scripts that reflect the brand’s voice and values.
Skilled in creating and editing content for Instagram (posts, Stories, Reels), TikTok, and YouTube Shorts.
Must be proficient in Canva and capable of producing visually cohesive content from scratch, without relying on pre-made templates.
Demonstrated ability to build and manage content calendars, plan ahead for campaigns, and organize UGC and influencer content in a structured, timely, and strategic manner.
Due to the nature of our business as a baby and lifestyle brand, this role is suited to women aged 28 and above who naturally understand and can authentically connect with our core audience of modern mothers and caregivers.
Honesty and Reliability: These are two of our most important values. Being transparent and honest is fundamental for success in this role. Consistency and reliability is also a core aspect of this role.
You should have a network that helps you stay on top of current strategies that are working on Amazon.com and enjoy taking this information to run some tests to see if we can emulate results.
Fast internet and a professional home work setup: As this is a work from home digital position, regular internet outages or poor connections won’t set you up for success. A speed test and backup power will be required for this role.

💡 Responsibilities

Develop and write engaging, platform-specific content for social media channels such as Instagram and Facebook and Pinterest.
Serve as the first point of contact for influencers and Amazon affiliates, ensuring prompt, warm, and brand-consistent communication.
Proactively grow our target audience by engaging with posts from affiliates, influencers, and community members who align with our ideal customer profile.
Collaborate closely with the Founder of BEBE BASK to co-develop the overall content calendar, ensuring alignment with brand priorities and upcoming campaigns.
Stay ahead of social media trends, platform updates, and audience behaviors to identify new opportunities and ensure the brand remains relevant and competitive.
Confidently use Canva to design custom social media posts and stories that align with written content and brand guidelines.
Develop concise, trend-driven scripts for Instagram Reels that immediately capture viewer attention and clearly communicate the brand message.
Monitor KPIs, track engagement metrics, and use analytics tools to evaluate performance. Adjust strategies based on insights to improve reach, engagement, and ROI.
Take full responsibility for crafting engaging, on-brand copy for our email newsletters.
Play a key role in launching new products by working closely with the Founder and our Catalog Manager to develop and execute launch strategies across social media and email.
Work directly with the Founder to align on brand direction, content priorities, and overall strategy. You’ll also collaborate closely with teams to ensure cohesive messaging across all channels.

Amazon FBA Google Analytics Product Development Product Analytics API testing Content creation Communication Skills Customer service SEO Written communication Excellent communication skills Fluency in English Verbal communication Reporting Active listening Market Research Editing Strategic thinking Digital Marketing Data analytics Customer support Customer Success A/B testing

Posted about 13 hours ago

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🔥 Personalized Support Engineer 2

Posted about 13 hours ago

📍 India

🔍 Software Development

🏢 Company: Twilio👥 5001-10000💰 $378,215,525 Post-IPO Equity over 3 years ago🫂 Last layoff over 1 year agoMessaging SMS Mobile Apps Enterprise Software Software

🔧 Requirements

Fluent in English language (both oral and written) to communicate technical issues to both technical and non-technical audiences via phone or email mediums
2+ years’ experience in a client-facing technical role, preferably in supporting REST API and ability to understand and troubleshoot issues with cloud solutions.
Proficient problem solver and troubleshooter with good time management skills
Thrives in a fast-paced environment while consistently delivering accurate, high-quality work with strong attention to detail.
Ability to empathize with customers and show a strong commitment to enhancing their experience.
Strong at interacting and collaborating with other departments while searching for the solutions our customers need
Ability to remain calm and effective under pressure, managing high workloads while excelling at prioritizing tasks and assessing situational urgency.Demonstrate desire to understand customer trends, and document and report those trends to continue to improve our support process
Collaborate effectively across functions with Engineering, Product Management, and Sales, and sometimes with similar cross functional teams from partner organizations
Leverages customer feedback to identify and drive improvements in our products and customer interfaces

💡 Responsibilities

Use your strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio’s Product and Engineering teams.
Work with our customers' and partners' developers, architects, and support personnel to resolve problems with potentially very costly and far-reaching consequences.
Collaborate with your teammates, the Twilio Product and Engineering teams including filing JIRAs to report reproducible bugs.
Be ready to assist our customers when they need us. This position may require working an irregular shift, including the weekend/holidays (Shifts are subject to change based on evolving team and customer needs).

Cloud Computing Jira API testing REST API Communication Skills Problem Solving Customer service Troubleshooting JSON Technical support Customer support Confluence English communication

Posted about 13 hours ago

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