Sylogist

πŸ‘₯ 101-250Enterprise Resource Planning (ERP)Information TechnologySoftwareπŸ“ˆ Public Company
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Sylogist empowers the good our customers do by providing SaaS-based software solutions to the non-profit, government, and education sectors. We're a publicly traded technology company (TSXV:SYZ) with a proven track record of growth through strategic acquisitions and organic expansion. Our solutions improve operational efficiency, enhance business processes, and deliver superior system control for over 2000 clients worldwide. We pride ourselves on building trusted, high-quality software. Our technology stack leverages Microsoft's Dynamics 365, Dataverse, and SQL Server, complemented by Power Platform tools (PowerApps, PowerAutomate, PowerBI) and cloud technologies like Azure. Our engineering teams utilize Agile methodologies and are committed to continuous improvement. We offer a collaborative, remote-first work environment that fosters both personal and professional growth. We also actively invest in our products, constantly updating our technologies to meet the ever-changing needs of our customers. Sylogist values a healthy work-life balance, offering comprehensive benefits and actively supporting employee well-being. We're committed to inclusivity and creating a positive work environment for our employees in our various global offices in Canada, the US, and the UK. We actively seek out and implement innovative strategies to expand our market reach and service offerings. With a strong financial footing and a clear vision for the future, Sylogist is an exciting place to build a career. We offer opportunities for professional development and a chance to make a real difference in the world by supporting organizations dedicated to positive social impact.

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🧭 Full-Time

πŸ” SaaS

  • A bachelor’s degree in finance or accounting.
  • CPA designation
  • 10+ years of experience (combined public accounting and industry experience).
  • Public Accounting Experience
  • Proven experience as an Assistant Controller, Finance Director, Manager of External Reporting, or other similar position.
  • Solid knowledge of IFRS and ability to write technical memos.
  • Advanced Excel skills.
  • Effective written and verbal communication skills.
  • Ability to work independently, as well as part of a team.
  • Strong problem-solving skills as well as well-organized with an ability to prioritize appropriately.
  • Assist in the accurate and timely preparation of the monthly consolidated financial statements, ensuring compliance with internal policies and procedures.
  • Prepare monthly, quarterly, and annual entries for the close process.
  • Ensure all entries are posted accurately and monthly reconciliations are prepared and reviewed.
  • Prepare monthly, quarterly, and annual financial close packages.
  • Leadership of a small team
  • Prepare quarterly and annual financial statements, management discussion and analysis, press releases, and management packages.
  • Coordinate and manage audits, tax compliance, and other compliance.
  • Improve existing internal controls to prevent inaccuracies in financial statements.
  • Improve existing processes with a view to a more efficient and accurate monthly close.
  • Ad hoc projects as needed.
Posted 2 days ago
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πŸ”₯ Senior Support Technician
Posted about 2 months ago

πŸ“ USA

πŸ” Software solutions for non-profit, government, and education sectors

  • 2+ years in a technical support role with Microsoft Business Central.
  • Strong accounting knowledge, including payroll, financial reporting, reconciliations, and revenue accounting.
  • Experience troubleshooting ERP systems, particularly finance-related functionalities.
  • Proven ability to work independently, proactively troubleshoot, research, and resolve issues.
  • Strong problem-solving skills and ability to excel in a fast-paced, customer-focused environment.
  • Excellent written and verbal communication skills, with a focus on clarity and professionalism.
  • Experience with ticketing systems (Zendesk, Jira) and remote troubleshooting tools.
  • Ability to prioritize and multitask effectively to meet SLA commitments.
  • Strong collaboration skills to work across departments and ensure seamless customer experiences.
  • Serve as a key point of contact for customer inquiries, troubleshooting technical issues related to Microsoft Business Central and Sylogist solutions.
  • Provide expert-level support for finance-related system functionalities, leveraging accounting knowledge to assist customers with financial modules, reporting, reconciliations, and revenue management.
  • Independently troubleshoot complex system issues, escalating to development teams as needed while ensuring timely follow-up and resolution.
  • Assist customers with system configurations, workflow optimizations, and best practices.
  • Investigate and document reported bugs or enhancement requests, collaborating with internal teams to drive product improvement.
  • Maintain a high level of customer satisfaction through clear and proactive communication, ensuring customers receive timely updates on ticket progress and resolutions.
  • Provide guidance and training to customers on system functionalities, new features, and troubleshooting best practices.
  • Track and manage support cases in Zendesk or other ticketing systems, ensuring resolution within Service Level Agreements (SLAs).
  • Work closely with cross-functional teams, including product development, implementation, and customer success, to ensure a cohesive approach to customer support.
  • Identify recurring customer issues and contribute to knowledge base articles and training materials to enhance self-service resources.

SQLAccountingTroubleshootingFinanceCustomer support

Posted about 2 months ago
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πŸ”₯ Senior Portal Developer
Posted about 2 months ago

πŸ“ USA

🧭 Full-Time

πŸ” Software Development

  • 8+ years of experience in frontend and backend web development, including expertise in JavaScript, .NET. and database management.
  • Hands-on experience developing and customizing Sitefinity CMS.
  • Experience with Dynamics 365 and Power Platform tools (PowerApps, Power Automate).
  • Develop and maintain responsive, accessible web portals using HTML5, CSS3, SASS, AJAX, Razor, and JavaScript.
  • Build and maintain robust APIs using C# and ASP.NET MVC.
  • Manage and deploy custom solutions using Visual Studio and/or SFTP to Azure cloud platforms and Sitefinity CMS.

Backend DevelopmentSQLFrontend DevelopmentGitHTMLCSSJavascriptjQueryC#ASP.NET MVC.NETAngularCI/CD

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πŸ“ USA

🧭 Full-Time

πŸ” Software Development

  • Minimum 8 years of experience in solution architecture, software development, and enterprise system integration.
  • Extensive expertise in Microsoft Dynamics 365 (D365), including CRM and ERP modules.
  • Proficiency in .NET (C#), API development, Power Platform (Power Automate, Power Apps, Power BI).
  • Strong hands-on experience with D365 plug-in development, workflows, and customizations.
  • Expertise in Azure Services, cloud computing, and modern integration patterns.
  • Familiarity with SQL databases, Dataverse, and data migration strategies.
  • Strong understanding of enterprise security, compliance requirements, and risk management.
  • Experience leading cross-functional teams and driving technology initiatives.
  • Must be a U.S. citizen or authorized to work in the U.S. and able to pass an FBI background check.
  • Excellent problem-solving, communication, and leadership skills.
  • Develop, and implement scalable, secure, and efficient Microsoft Dynamics 365 (D365) solutions tailored to enterprise and government needs.
  • Provide technical leadership and strategy for D365-based implementations, ensuring best practices for performance, security, and scalability.
  • Develop custom .NET applications, API integrations, plug-ins, and workflows to enhance D365 capabilities.
  • Lead integration efforts between D365 and third-party systems, leveraging RESTful APIs, Azure Services, and Power Platform components.
  • Work closely with business stakeholders, government agencies, and IT teams to translate business needs into technical solutions.
  • Ensure compliance with federal security and data protection regulations, including CJIS, HIPAA, FedRAMP, and NIST 800-53.
  • Conduct performance tuning, troubleshooting, and system optimizations to maintain reliability and efficiency.
  • Develop technical documentation, architectural roadmaps, and best practices for D365 deployments.
  • Guide and mentor development teams, ensuring adherence to best practices and architectural principles.
  • Support DevOps practices, including CI/CD pipelines, automated testing, and cloud-based deployments.

SQLCloud ComputingJavascriptMicrosoft DynamicsTypeScriptC#API testingAzure.NETServerlessCI/CDRESTful APIsDevOpsMicroservices

Posted about 2 months ago
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πŸ“ USA

🧭 Full-Time

πŸ” SaaS

  • Minimum of 5 years of experience in Microsoft D365 CRM consulting, including hands-on configuration and customization.
  • Proficient in Microsoft D365 CRM modules (Sales, Marketing, Customer Service)
  • Experience with Power Platform tools (PowerApps, Power Automate)
  • Collaborate with customers to understand business processes and gather functional requirements.
  • Configure SylogistGov VSS to meet business requirements, including entities, fields, relationships, and workflows.
  • Develop and implement customizations using tools like PowerApps, Power Automate, and custom plugins.
  • Create detailed functional specifications, process maps, and user documentation.
  • Develop training materials and conduct training sessions for end-users.
  • Participate in project planning, execution, and monitoring to ensure timely delivery of VSS.
  • Provide ongoing support and troubleshooting for end-users.
  • Recommend and implement best practices to enhance system performance and user satisfaction.

SQLMicrosoft DynamicsMicrosoft SQL ServerCustomer serviceCRM

Posted 2 months ago
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πŸ“ USA

🧭 Contract

πŸ” Software Development

  • Minimum of 5 years of experience in Microsoft D365 CRM consulting, including hands-on configuration and customization.
  • Proficient in Microsoft D365 CRM modules (Sales, Marketing, Customer Service)
  • Experience with Power Platform tools (PowerApps, Power Automate)
  • Collaborate with customers to understand business processes and gather functional requirements.
  • Configure SylogistGov VSS to meet business requirements, including entities, fields, relationships, and workflows.
  • Develop and implement customizations using tools like PowerApps, Power Automate, and custom plugins.
  • Create detailed functional specifications, process maps, and user documentation.
  • Develop training materials and conduct training sessions for end-users.
  • Participate in project planning, execution, and monitoring to ensure timely delivery of VSS.
  • Collaborate with technical teams to ensure seamless integration with other systems.
  • Provide ongoing support and troubleshooting for end-users.
  • Analyze and resolve issues related to VSS functionalities.
  • Stay updated with the latest features and updates in Microsoft D365 CRM.
  • Recommend and implement best practices to enhance system performance and user satisfaction.

SQLMicrosoft DynamicsCI/CDCustomer serviceMicrosoft OfficeAgile methodologiesRESTful APIsCRM

Posted 2 months ago
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