Patient Experience Coordinator

Posted about 20 hours agoViewed

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💎 Seniority level: Junior, 1-3 years

📍 Location: United States

💸 Salary: 18.0 - 22.0 USD per hour

🔍 Industry: Healthcare

🏢 Company: Recora, Inc

🗣️ Languages: English

⏳ Experience: 1-3 years

🪄 Skills: AndroidiOS DevelopmentAttention to detailExcellent communication skillsTroubleshootingComputer skillsTechnical supportCustomer support

Requirements:

1-3 years of customer support experience
Preferred 1+ years of healthcare experience and patient scheduling
Tech support background
Experience with Android and IOS operating systems
Excellent verbal and writing skills
Excellent attention to detail

Responsibilities:

Schedule and manage patient appointments
Provide technical support for patients using cardiac rehab technologies
Proactively reach out to patients to ensure engagement
Maintain accurate patient records
Collaborate with healthcare providers for care coordination
Collect patient feedback for program improvement