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Concentrix is a global technology and services leader dedicated to empowering brands of the future through human-centered, tech-powered solutions. Operating in over 70 countries, we partner with more than 2000 renowned brands to tackle their most pressing business challenges by integrating strategy, design, technology, and operational expertise.

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📍 Mexico

🔍 Technology solutions

  • 2+ years in Business Management Consulting or related fields.
  • Hands-on experience in configuring and implementing Smartsheet solutions.
  • Strong project management skills.
  • Proficient in SaaS application delivery, from scoping to implementation.
  • Bachelor’s degree or 3+ years of equivalent work experience.

  • Design and implement solutions to accelerate time-to-value for customers.
  • Configure integrations with tools like Jira, Salesforce, and Microsoft Dynamics.
  • Serve as a Smartsheet Subject Matter Expert (SME), showcasing best practices across industries and departments.
  • Provide feedback to Product and Engineering teams to enhance offerings.
  • Develop processes and validate solution designs to ensure customer success.
  • Support Sales with feasibility assessments and costing for new engagements.

Project ManagementMicrosoft DynamicsSalesforceJiraSaaS

Posted 8 days ago
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📍 Portugal

🧭 Full-Time

🔍 Technology and services

  • High level of Czech (written and oral) and good level of English (B2).
  • 1 year of experience in technical roles or automotive customer service.
  • Passionate about automotive topics and skilled in digital technology.
  • Understand policies, procedures, and warranties.
  • Familiar with market geography.
  • Able to make independent decisions with strong documentation skills.
  • Skilled in resolving issues and providing solutions.

  • Respond to customer requests via multiple channels.
  • Update CRM systems with relevant information.
  • Build strong customer relationships by handling inquiries quickly and professionally.
  • Promote customer retention and loyalty.
  • Maintain professional and empathetic relationships with all customers.
  • Collaborate effectively with team members and management.
  • Provide feedback on emerging issues and identify improvement areas proactively.

Customer serviceTechnical supportCRM

Posted 8 days ago
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📍 Poland

🧭 Full-Time

🔍 Automotive

  • 1+ years of experience in a call center or customer service role, preferably in the automotive industry.
  • Strong communication skills, minimum C1 level in Slovenian; very good knowledge of English, minimum B2 level.
  • Ability to remain composed, tactful, and solution-focused when interacting with customers.
  • Strong attention to detail and organizational skills.
  • Excellent problem-solving skills and a creative, solution-oriented mindset.
  • A passion for continuous learning and adapting to new technologies.

  • Responding to customer inquiries via phone, chat, and email, representing Volkswagen Group with professionalism and enthusiasm.
  • Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system.
  • Collaborate with colleagues to enhance the overall customer experience.
  • Staying updated on Volkswagen Group’s latest offerings, policies, and services.
  • Utilize automotive and digital product knowledge to troubleshoot and resolve issues.

Customer serviceAttention to detailProblem-solving skillsFluency in EnglishTechnical supportCRM

Posted 8 days ago
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📍 Poland

🧭 Full-Time

🔍 Automotive industry

  • 1+ years of experience in a call center or customer service role, preferably in the automotive industry.
  • Strong communication skills with a minimum C1 level in Slovenian.
  • Very good knowledge of English (minimum B2 level).
  • Ability to stay composed and solution-focused when interacting with customers.
  • Strong attention to detail and organizational skills.
  • Excellent problem-solving skills and a creative, solution-oriented mindset.
  • A passion for continuous learning and adapting to new technologies.

  • Responding to customer inquiries via phone, chat, and email, representing Volkswagen Group with professionalism.
  • Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system.
  • Collaborate with colleagues to enhance the overall customer experience.
  • Stay updated on Volkswagen Group’s latest offerings to provide customers with accurate information.
  • Exhibit warmth and enthusiasm in every customer interaction.
  • Utilize knowledge of automotive and digital products to troubleshoot and resolve issues effectively.

Customer serviceAttention to detailProblem-solving skillsFluency in EnglishTroubleshootingStrong communication skillsCRM

Posted 8 days ago
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🔥 UX Designer
Posted 8 days ago

📍 United States of America

💸 91457.0 - 125754.0 USD per year

🔍 Customer Experience (CX) Solutions

  • Minimum of 6-8 years of experience.
  • Bachelor’s degree in Design, Computer Science, or a related field.
  • Proven experience as a UX Designer or similar role.
  • Proficiency in design tools such as Adobe XD, Sketch, Figma, or similar.
  • Strong portfolio showcasing wireframing and UX design projects.
  • Excellent communication and teamwork skills.
  • Ability to solve complex design problems and attention to detail.

  • Collaborate with product managers and developers to design user-friendly interfaces.
  • Create wireframes, storyboards, and user flows to effectively communicate design ideas.
  • Conduct user research and evaluate feedback to iterate and improve designs.
  • Ensure design consistency across all platforms and devices.
  • Present and articulate design concepts to team members and stakeholders.

FigmaUser Experience DesignSketch

Posted 8 days ago
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