Solutions Engineer

Posted 4 days agoViewed

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💎 Seniority level: Senior, 5+ years

📍 Location: United States

💸 Salary: 110000.0 - 160000.0 USD per year

🔍 Industry: Software Development

🗣️ Languages: English

⏳ Experience: 5+ years

🪄 Skills: SalesforceCommunication SkillsRESTful APIsPresentation skillsSales experience

Requirements:

5+ years of sales engineering experience, closing $1M+ deals.
Proven consultative selling of very large, complex deals
Excellent presentation and communication skills with executive presence and confidence
Deep Technical background with specific experience in Contact Center technology in large Enterprise including Banking, Brokerage, Insurance, and Retail market sectors.
Experience with contact center solutions is required, including voice network design, authentication, WFM, call recording, fraud management, and enterprise speech processing solutions.
Able to thrive in a fast-paced, dynamic environment and solve complex technical challenges creatively.
A relentless self-starter that drives toward objectives while managing multiple competing priorities and specific deadlines.

Responsibilities:

Provide technical pre-sale support to sales teams to achieve assigned sales goals.
Act as a subject matter expert for Pindrop’s expanding portfolio of solutions.
Partner with sales to generate new license revenue by creating and delivering solutions that resonate in target customer segments
Advise organizations on improvements to their IVR, call center and fraud operational processes with the use of Pindrop technologies.
Gain trust and influence customer buying process with technical knowledge and consultative selling skills
Develop and deliver presentations to articulate technical concepts relevant to each specific account’s environment, such as solution scope, size, integration / API flows, and business case / ROI.
Conduct product demonstration to customers and lead successful proof of value (POVs)
Acquire and integrate industry and market knowledge related to the competitive landscape, emerging fraud risk trends, and technologies in order to demonstrate market leadership.
Collaborate with Customer Success solution architects to build Statements of Work (SOWs) and other technical documents.
Respond to customer RFP/RFI/RFQ documents, coordinating with others across the organization as needed.
Support product launch activities and assist with trade shows, conferences, executive briefings and technical training activities
Cultivate and qualify new pipeline opportunities, track associated revenue to support financial forecasts and business plans
Work closely with Account Executives to develop a territory and per-account strategy and accurately forecast technical opportunity details within Salesforce.com.

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