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Senior Solutions Engineer

Posted 8 days agoViewed

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💎 Seniority level: Senior, 5+ years

📍 Location: Americas

💸 Salary: 165000.0 - 205000.0 USD per year

🔍 Industry: Software Development

🏢 Company: Tremendous

⏳ Experience: 5+ years

🪄 Skills: API testingREST APICommunication SkillsProblem SolvingExcellent communication skillsTroubleshootingJSONNodeJSScriptingDebuggingCustomer Success

Requirements:
  • 5+ years of experience in a customer-facing engineering role
  • A blend of technical understanding and strategic sales skills
  • The ability to communicate with technical and non-technical audiences in a clear and approachable way
  • The ability to independently assess and solve API integration issues, working alongside both internal teams and clients
  • Proficiency reading and debugging code
  • A drive to manage tasks independently and push deals forward
Responsibilities:
  • Join sales and success calls to share technical know-how
  • Translate complex API concepts into simple terms for any audience
  • Proactively help clients set up, test and optimize their API usage
  • Set clear timelines, remove roadblocks and ensure a smooth go-live
  • Own dedicated Slack integration channels, offering real-time assistance
  • Troubleshoot code-level issues and solve API problems to keep everything on track
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