- Own prepaid cards end-to-end
- Own the full cardholder journey, including issuance at scale, fraud prevention, and lifecycle management
- Launch new programs and product offerings
- Work across technical systems and partners including banks, card networks (e.g. Visa, Mastercard), processors, and wallet providers (e.g. Apple Pay, Google Pay)
- Collaborate with internal stakeholders including senior leaders
- Manage our product roadmap
- Resolve ambiguity for the team when things are unclear
- Frame up problems explaining what problems are being solved and why
- Conduct research and analysis from user interviews, market research, and competitive analysis
- Work with designers and engineers to devise solutions
- Persuade with a light touch to drive decisions while keeping people in the process
- Report back on what’s working and help the team understand the impact of their work