Acquia

Acquia specializes in providing cloud-based digital experience management solutions.

1001-5000 employees
Founded 2007
Computer
Private Company

Remote-First Company

This company operates with a remote-first culture, allowing team members to work from anywhere.

Open Positions4

Remote-AustraliaFull-TimeSaaS digital experiencePosted
  • Identify, negotiate, and close upsell and cross-sell opportunities within existing accounts.
  • Build and maintain relationships with key stakeholders, business users, and procurement teams.
  • Partner with Renewal Managers to support renewals, mitigate churn risk, and facilitate timely contract execution.
  • Represent customer needs internally and collaborate with Sales, Technical Support, and Finance to resolve issues.
  • Create and execute data-driven territory plans to support account retention and lifetime value.
  • Maintain accurate forecasting and account documentation in Salesforce and other CRM tools.
SalesforceAccount ManagementCustomer Success+2 more
Showing 1 of 4 positions

About Acquia

Acquia empowers the world's most ambitious brands to create digital customer experiences that truly matter. They provide a robust cloud platform for building, delivering, and optimizing these digital experiences, with open-source Drupal at its core. Thousands of global organizations, from the BBC and Nasdaq to Stanford University and the Australian Government, trust Acquia to accelerate their time to market and drive customer engagement through cross-channel, contextually relevant, and high-impact digital solutions. You will work on an innovative Digital Experience Platform (DXP) that integrates content management, customer data, and marketing automation.

How We Work

Acquia operates as a remote-first company, fostering flexibility and work-life integration across six continents. You will find an inclusive and supportive environment that encourages continuous learning. The company prides itself on a culture where 79% of employees consider it a great place to work. Decision-making often happens in open Slack channels, reflecting a collaborative and transparent approach. You will be part of a global team that embraces innovation and the potential of AI to enhance processes.

Engineering at Acquia

Acquia builds its Digital Experience Platform (DXP) around open-source Drupal, solving complex challenges in content delivery and customer engagement. You will tackle problems related to scalability, security, and the integration of emerging AI-driven web technologies. For AI-focused roles, you will architect agentic AI workflows using LangGraph and manage AI observability with LangFuse. This involves setting engineering standards for agent design, RAG, prompt management, and tool-calling strategies. You will also work with cloud AI deployment across AWS, Azure, or GCP, focusing on containerization and inference cost management. The team continuously evaluates and adopts new tooling to stay at the forefront of AI innovation.

Why Join Us

  • Build with leading-edge open-source Drupal technology, influencing the digital experiences of global brands.
  • Pioneer AI integration, using tools like LangGraph and LangFuse to craft next-generation digital solutions.
  • Thrive in a remote-first culture that prioritizes flexibility, work-life integration, and continuous learning.
  • Contribute to a company with strong growth, backed by $174M in funding and a valuation of $1B.

Benefits & Perks

  • Competitive healthcare coverage
  • Wellness programs
  • Take it when you need it time off
  • Parental leave
  • Recognition programs
  • 401(K) with matching
  • Disability insurance
  • Life insurance
  • Charitable contribution matching
  • Adoption assistance

Tech Stack

mobileanalyticswidgets

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