Maintain solid relationships with customers and ownership of customers’ success with Acquia platform services
Guide customers through onboarding of products and services
Maintain control of account direction and strategy
Build relationships with strategic leadership level customer contacts
Identify new opportunities and work to drive them to a close
Coordinate with business users and procurement to ensure timely renewals
Update and maintain Sales database as appropriate
Proactively drive accounts with minimal oversight
Strong collaboration with internal teams
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About Acquia
Acquia empowers the world's most ambitious brands to create digital customer experiences that truly matter. They provide a robust cloud platform for building, delivering, and optimizing these digital experiences, with open-source Drupal at its core. Thousands of global organizations, from the BBC and Nasdaq to Stanford University and the Australian Government, trust Acquia to accelerate their time to market and drive customer engagement through cross-channel, contextually relevant, and high-impact digital solutions. You will work on an innovative Digital Experience Platform (DXP) that integrates content management, customer data, and marketing automation.
How We Work
Acquia operates as a remote-first company, fostering flexibility and work-life integration across six continents. You will find an inclusive and supportive environment that encourages continuous learning. The company prides itself on a culture where 79% of employees consider it a great place to work. Decision-making often happens in open Slack channels, reflecting a collaborative and transparent approach. You will be part of a global team that embraces innovation and the potential of AI to enhance processes.
Engineering at Acquia
Acquia builds its Digital Experience Platform (DXP) around open-source Drupal, solving complex challenges in content delivery and customer engagement. You will tackle problems related to scalability, security, and the integration of emerging AI-driven web technologies. For AI-focused roles, you will architect agentic AI workflows using LangGraph and manage AI observability with LangFuse. This involves setting engineering standards for agent design, RAG, prompt management, and tool-calling strategies. You will also work with cloud AI deployment across AWS, Azure, or GCP, focusing on containerization and inference cost management. The team continuously evaluates and adopts new tooling to stay at the forefront of AI innovation.
Why Join Us
Build with leading-edge open-source Drupal technology, influencing the digital experiences of global brands.
Pioneer AI integration, using tools like LangGraph and LangFuse to craft next-generation digital solutions.
Thrive in a remote-first culture that prioritizes flexibility, work-life integration, and continuous learning.
Contribute to a company with strong growth, backed by $174M in funding and a valuation of $1B.