Senior Solutions Engineer

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💎 Seniority level: Senior, 3+ years

📍 Location: USA

🔍 Industry: SaaS

🏢 Company: Fieldguide👥 101-250💰 $30,000,000 Series B 12 months agoArtificial Intelligence (AI)Document Management

⏳ Experience: 3+ years

🪄 Skills: LeadershipSQLCloud ComputingCybersecurityData AnalysisSalesforceCommunication SkillsCollaborationCustomer serviceRESTful APIsPresentation skillsWritten communicationNetworkingProblem-solving skillsAccount ManagementEmpathyActive listeningSales experienceTechnical supportCRMFinancial analysisCustomer supportCustomer SuccessSaaS

Requirements:

3+ years of hands on customer facing enterprise solutions engineering experience, with demonstrated success persuading and influencing SaaS deals
3+ years of experience in financial audit or advisory services at a public accounting firm
Experience walking through product demonstrations with C-suite executives while maintaining poise and confidence
Sales process and infrastructure experience, including excellent working knowledge of at least one leading CRM (Salesforce, Hubspot, etc)

Responsibilities:

Effectively partner with Account Executives to understand prospects’ challenges and articulate Fieldguide’s value proposition, vision, and strategy to prospects
Build credibility with technical champion at the prospect company
Understand and help orchestrate all phases of the sales cycle, including leading technical validations during the Proof of Value phase
Increase sales velocity and contribute to closing deals
Participate and contribute to the enterprise sales process, product, or best practices initiatives
Manage organized discoveries to uncover customer needs and requirements that relate to decision criteria and key business issues
Present and demonstrate the product in a persuasive way based on key messages, decision criteria, and key business issues, ensuring the product is presented competitively
Successfully manage customer questions and objections and resolve concerns
Partner with Customer Success to enable complex onboarding of enterprise customers
Partner with Sales and Marketing on deal strategies, and with Engineering, Product, and Design teams to work through challenging technical problems
Engage with product management to provide insight into prospect and customer needs and industry trends, influencing the roadmap for market success
Ensure that the roadmap is clear to customers as required to influence buying decisions
Provide leadership by creating content and trainings for key areas
Work with the extended team to ensure that they are successful and learn from your expertise
Embody Fieldguide’s core leadership principles and cultural values

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