Rootly

Rootly is a technology company that specializes in developing software solutions, with a current job opening for a Senior Software Engineer proficient in Ruby on Rails.

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🔥 Account Manager
Posted 2024-10-23

📍 North America

🧭 Full-Time

🔍 Incident management

  • 3+ years selling enterprise software to SMB and enterprise accounts.
  • Proven track record of owning enterprise software quotas of U$1M+.
  • Ability to become a product and domain expert, selling consultatively.
  • Proven ability to lead complex negotiations involving bespoke agreements.
  • Incredible communication and relationship-building skills, both remotely and in-person.
  • Enjoys engaging with economic buyers in complex organizations.
  • Functions well in a highly ambiguous and fast-paced environment.
  • Comfortable communicating technical B2B SaaS solutions to technical stakeholders.

  • Building an existing book of business across North America that results in 100% quota attainment in your first year.
  • Sourcing and closing full sales cycles for U$10-300K+ ARR opportunities.
  • Winning competitive deals by positioning Rootly as the Incident Management Platform of choice.
  • Driving top-line revenue growth through new customer acquisition and strategy development.
  • Identifying and pursuing cross-selling opportunities to optimize account revenue.
  • Managing and nurturing key customer relationships for satisfaction and retention.
  • Designing and presenting product narratives and insights to executives within named accounts.

Business DevelopmentBusiness developmentCommunication SkillsAnalytical SkillsCollaborationNegotiation

Posted 2024-10-23
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📍 North America

🔍 Incident Management, Software as a Service (SaaS)

  • Proven expertise in content marketing with a focus on B2B SaaS.
  • Extensive proficiency in SEO strategies.
  • Track record of developing content strategies for technical products, with experience in DevOps/SRE preferred.
  • Startup experience highly preferred.
  • Advanced skills in social media management.
  • Strong writing/editorial skills, familiarity with Chicago Manual of Style is a plus.
  • Prior events experience is a bonus.
  • Some light design experience or abilities (e.g., simple graphics with Canva) would be an asset.

  • Develop and execute a comprehensive content strategy that aligns with marketing and business objectives.
  • Create a high volume of compelling, high-quality content, including blog posts, whitepapers, and case studies.
  • Optimize content for search engines using SEO best practices.
  • Stay informed about SEO trends and industry changes.
  • Collaborate with product and development teams to communicate technical aspects effectively.
  • Tailor content for technical audiences in the DevOps/SRE space.
  • Leverage social media to engage with audiences and amplify content.
  • Contribute to event planning and execution.

Content creationContent managementCommunication SkillsAnalytical SkillsCollaborationSEO

Posted 2024-10-21
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📍 North America

🧭 Full-Time

🔍 Incident Management Platform

  • You have 5+ years of experience in an SRE or Infrastructure Engineering role.
  • 5+ years of experience writing software as a SWE or Software heavy SRE role.
  • You have strong technical knowledge of cloud infrastructure, distributed systems, and reliability practices.
  • You’ve supported services at web or RPC services at a significant scale.
  • You have experience solving infrastructure problems by writing software.
  • You have a big-picture perspective on systems and tools.
  • You can collaborate with other Engineering teams to understand their systems and help to improve them.

  • Participate in an on-call rotation to support critical Rootly services, and in some cases be on call with software teams.
  • Participate in the definition and management of SLOs and error budgets for the Engineering teams that own services in production.
  • Build tools to support our processes.
  • Embed with feature delivery software teams to build and enhance observability, reliability, and availability of those services.
  • Work with other teams around Engineering to understand their systems and their challenges at the code level and identify improvements in Rootly Infrastructure to improve the services they own (contribute code where possible).

AWSBackend DevelopmentSoftware DevelopmentCloud ComputingGitKubernetesAmazon Web ServicesCI/CD

Posted 2024-09-13
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📍 Europe

🔍 Incident management software

  • 3+ years of experience working with modern programming languages like Ruby/Rails, Javascript/Stimulus.
  • Proven production experience with a major cloud service providers such as AWS, GCP, or Azure.
  • Experience shipping SaaS products D2C.
  • Strong written communication skills and can explain complex technical concepts to non-engineers.
  • Have an eye for design and knows what looks good and doesn't.
  • Passion and ability to work well in a fast-paced, rapidly changing, and ambiguous environment.
  • Can empathize with the challenges of incident management and interest in developer-focused products.
  • Enjoys working and contributing to a high performing team that consistently delivers results.

  • Scope, design, implement, and own end-to-end feature sets.
  • Help architect core parts of our infrastructure from the ground up in a reliable way.
  • Have autonomy to identify, conceptualize, and launch new initiatives.
  • Improve engineering standards, tooling, and processes.
  • Help design a delightful and beautiful front-end that users enjoy coming back to.
  • Work closely with customers directly on product development and provide product support.

AWSGCPJavascriptRubyRuby on RailsProduct DevelopmentAzurePostgresRedisCommunication Skills

Posted 2024-09-02
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📍 North America

🔍 Incident management software

Open to individuals with diverse skill sets and experiences across different roles.

  • We're always open to connecting with interesting people, whether your experience is in Engineering, Product, Sales, or something else entirely.
  • Even if you don't see a role currently open on our site that fits your skill set, we'd still love to have your contact info and resume on hand.
  • We regularly post new roles, so say hello in advance and we'll keep you in mind.
Posted 2024-09-01
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📍 North America

🧭 Full-Time

🔍 Incident management

  • Bachelor's degree in Computer Science, Engineering, Business, or a related field; MBA or equivalent experience is a plus.
  • Proven experience as a Product Manager in B2B SaaS.
  • Experience within an early stage startup environment.
  • Strong technical background and understanding of SaaS architecture and development processes.
  • Exceptional problem-solving skills and analytical thinking.
  • Excellent communication and interpersonal skills.
  • Proficiency in project management tools and methodologies.
  • Data-driven mindset and experience in using data for product decisions.

  • Champion the creation of a delightful user experience by identifying user flows.
  • Continuously improve product usability.
  • Make decisions in a non-data driven environment.
  • Conduct thorough market research and competitive analysis.
  • Create detailed product specifications and user stories.
  • Build strong relationships with clients, seek feedback, and provide updates.

Project ManagementProduct DevelopmentStrategy

Posted 2024-08-23
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📍 North America

🧭 Full-Time

🔍 Incident management

  • 3+ years of experience working with modern programming languages like Ruby/Rails, Javascript/Stimulus, Hotwire/ViewComponents.
  • Proven production experience with a major cloud service providers such as AWS, GCP, or Azure.
  • Strong written communication skills and can explain complex technical concepts to non-engineers.
  • Have an eye for design and knows what looks good and doesn't.
  • Passion and ability to work well in a fast-paced, rapidly changing, and ambiguous environment.
  • Can empathize with the challenges of incident management and interest in developer-focused products.
  • Enjoys working and contributing to a high performing team that consistently delivers results.

  • Scope, design, implement, and own end-to-end feature sets.
  • Help architect core parts of our infrastructure from the ground up in a reliable way.
  • Have autonomy to identify, conceptualize, and launch new initiatives.
  • Improve engineering standards, tooling, and processes.
  • Help design a delightful and beautiful front-end that users enjoy coming back to.
  • Work closely with customers directly on product development and provide product support.

AWSGCPJavascriptRubyRuby on RailsProduct DevelopmentAzurePostgresRedisCommunication SkillsWritten communication

Posted 2024-08-23
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🔥 QA Engineer
Posted 2024-08-07

📍 North America

🔍 Incident management

  • 3+ years of hands-on experience in automated and manual testing.
  • Experience writing full test suites using frameworks like Capybara and Playwright.
  • Knowledge of programming languages such as Ruby, Python, or JavaScript.
  • Strong written communication skills and understanding of complex technical concepts.
  • Strong aesthetic sense for design and usability.
  • Ability to adapt to a fast-paced and ambiguous work environment.
  • Empathy for challenges in incident management.

  • Develop comprehensive test plans to ensure software functions as expected.
  • Identify test scenarios and balance manual and automated testing.
  • Execute test plans to maintain high software quality.
  • Collaborate with developers, product managers, and other stakeholders to meet quality standards.
  • Understand feature requirements from a product and client perspective.
  • Define and execute automation strategies.

PythonSoftware DevelopmentJavascriptQARubyManual testingWritten communication

Posted 2024-08-07
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