Participate in an on-call rotation to support critical Rootly services, and in some cases be on call with software teams. Participate in the definition and management of SLOs and error budgets for the Engineering teams that own services in production. Build tools to support our processes. Embed with feature delivery software teams to build and enhance observability, reliability, and availability of those services. Work with other teams around Engineering to understand their systems and their challenges at the code level and identify improvements in Rootly Infrastructure to improve the services they own (contribute code where possible).