Fleetio

Fleetio is a technology-driven company focused on providing fleet management solutions. With a range of job openings, it seeks to expand its engineering and sales teams to enhance its marketplace offerings and overall platform capabilities.

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🔥 Senior UX Researcher

Posted 2024-11-17

📍 USA

🧭 Full-Time

🔍 B2B SaaS

5+ years of professional UX research experience, ideally within a B2B SaaS environment.
Proven experience with qualitative and quantitative research methodologies.
Experience working autonomously or as a team of one in cross-functional settings.
Excellent communication and teaching skills, with a passion for mentoring others.
Strong prioritization and time management skills, adaptable to changing needs.
Familiarity with modern research tools, willingness to experiment with methodologies.
Exceptional user advocacy and storytelling skills to translate insights into action.

Lead hands-on research initiatives to uncover user insights and solve product challenges.
Enhance Fleetio's research practice by developing processes and standards.
Collaborate cross-functionally with Product, Design, and Engineering teams.
Build empathy for users and advocate for user-centered design.
Mentor colleagues in research skills and promote a research-driven culture.

LeadershipData AnalysisProduct ManagementUser Experience DesignCross-functional Team LeadershipData analysisProduct designCommunication SkillsAnalytical SkillsCollaborationProblem SolvingMentoringAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationCoaching

Posted 2024-11-17

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🔥 Product Designer, Marketplace

Posted 2024-11-17

📍 USA

🧭 Full-Time

🔍 SaaS

3+ years of professional work experience within a SaaS environment focusing on product design and/or user interface design in web and mobile.
BA/BS degree in Design is highly preferred.
Experience in designing iOS and Android app experiences and knowledge of design patterns.
Strong command of visual design and information architecture.
Solid understanding of user-centered design thinking across platforms.
Ability to communicate design concepts at various levels of resolution.
Experience with cross-functional collaboration.
Proficient in using modern design tools like Figma.

Craft experiences across multiple platforms, including web, iOS, and Android.
Develop high-fidelity mock-ups and document them thoroughly for engineers.
Raise the bar for product quality by promoting user-centered approaches.
Empathize with customers and use research to inform design solutions.
Communicate design solutions to stakeholders and be open to feedback.
Collaborate with various teams to solve complex design problems.

AndroidDesign PatternsFigmaProduct designCollaboration

Posted 2024-11-17

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🔥 Director, GTM Systems

Posted 2024-11-17

📍 USA

🧭 Full-Time

🔍 Transportation technology

7+ years leading GTM Systems teams and managing complex technology initiatives.
5+ years of people management experience including goal setting and performance evaluations.
Bachelor's degree in Finance, Computer Science, Engineering or similar.
B2B SaaS experience in managing GTM systems.
Expertise in software project management in GTM technology.
Understanding of Salesforce and related CRM applications, including custom integrations.
Ability to collaborate with application vendors and subject matter experts.
Strong passion for technology to maximize business productivity.
Excellent communication and interpersonal skills.
Proven ability to build and motivate high-performing teams.

Ensure sales, marketing, customer success, and customer support systems support rapid growth and serve as the source of truth for GTM reporting.
Lead the design, implementation, and maintenance of GTM systems focusing on scalable integration and workflows.
Oversee maintenance, integrations, and governance of Salesforce and other internal applications.
Collaborate with revenue operations and functional leaders to establish GTM application roadmaps.
Manage team operating cadence including project meetings and practices.
Develop GTM data strategy for consistency and accuracy of core datasets.
Serve as a trusted advisor and strategic team member.
Partner with Enablement team for user training.
Cultivate relationships with vendors for best practices and user adoption.
Stay updated on technology trends to identify opportunities.
Foster a culture of innovation through new software.
Develop and maintain clear policies and procedures.
Act as Project Manager or Solutions Architect when needed.

LeadershipProject ManagementPeople ManagementSalesforceStrategyBusiness OperationsCollaborationCoaching

Posted 2024-11-17

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🔥 Marketplace Vendor Partner Success Manager

Posted 2024-11-09

📍 USA

🧭 Full-Time

🔍 Automotive

3+ years of experience in the automotive repair industry, specifically with fleet managed maintenance programs.
2+ years in a software company in a customer success or account executive role.
Strong skills in activating, onboarding, enabling and supporting automotive retailers.
Ability to articulate value propositions and overcome objections.
Cross-functional collaboration in a matrixed environment.
Excellent verbal and written communication skills.
Solid analytical, decision-making, and problem-solving abilities.
Proactive hands-on mindset with strong time management skills.
Ability to establish constructive relationships with partners and vendors.
High proficiency in computer skills, including Google Suite, Slack, CRM.

Source, build, maintain, onboard and enhance relationships with diverse marketplace vendors.
Support and manage seamless onboarding experience for new Marketplace partners.
Serve as Tier 2 customer support for vendor issues.
Regularly assess success metrics and vendor relationships and work with vendors on issues.
Identify process and product gaps and champion partner needs.
Collaborate with internal teams to drive successful outcomes.
Be the face of Fleetio to Marketplace partners, providing leadership on industry trends.

LeadershipCommunication SkillsAnalytical SkillsCollaborationTime ManagementWritten communication

Posted 2024-11-09

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🔥 Customer Experience Operations Analyst

Posted 2024-11-09

📍 USA

🔍 Transportation technology / B2B SaaS

3-5 years of experience in a customer success, operations, or analytics role in high-growth B2B SaaS.
Bachelor's degree in Business Administration, Finance, Economics, or a related field.
Strong proficiency in data analysis tools, such as SQL and Excel.
Preferred experience with Gainsight or Zendesk administration.
Excellent analytical and problem-solving skills.
Strong attention to detail and accuracy.
Excellent communication skills for complex data analysis.
Ability to work independently and as part of a team.

Develop and maintain a comprehensive reporting framework to track key customer success metrics.
Conduct in-depth data analysis to identify trends and areas for improvement.
Partner with cross-functional teams to gather and analyze data from various sources.
Develop and deliver regular reports and dashboards for Customer Experience teams.
Conduct pricing analysis and analyze churn and retention data.

SQLData AnalysisData analysisAttention to detail

Posted 2024-11-09

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🔥 Engineering Manager, Fleet Ops

Posted 2024-10-28

📍 USA, CAN, MEX

🧭 Full-Time

🔍 Transportation technology

2+ years of experience leading engineering teams as an Engineering Manager or Tech Lead.
Proven experience building applications with React or Ruby-on-Rails.
Experience in building SaaS solutions.
Experience engaging with external vendors or partners.
Strong leadership track record in delivering initiatives.
Passion for attracting and developing engineers.
Exceptional written and verbal communication skills.

Partner with product managers to drive business outcomes.
Build product roadmap and OKRs with clear goals.
Manage projects to ensure timely delivery.
Lead the team in delivering quality solutions for customers.
Collaborate with mobile teams for cohesive solutions.
Develop and mentor engineering talent.
Conduct regular performance reviews and feedback.
Ensure code quality and share knowledge through reviews.
Advocate for engineering best practices.
Communicate updates on initiatives to stakeholders.
Recruit top engineering talent as needed.

LeadershipRubyStrategyReactCommunication Skills

Posted 2024-10-28

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🔥 Senior Software Engineer, Channel Partnerships

Posted 2024-10-26

📍 USA, CAN, MEX

🧭 Full-Time

🔍 Fleet management software

5+ years experience with Ruby on Rails or similar backend framework.
2+ years experience with ReactJS, Typescript.
Varied experience building full-stack web-based systems and features.
Previous experience working closely with a product team to architect solutions.
Pixel-perfect attention to detail in implementing UI designs.
Excellent written and verbal communication skills.
Experience writing unit and UI tests.

Collaborate closely with Product Managers, Designers, and other Engineers to consistently deliver high-quality software.
Participate in planning, designing, and implementing solutions for Channel Partnerships within Fleetio.
Engage in collaborative design and architecture of features.
Deliver well-tested, maintainable, and performant code.
Research and implement prototypes and spikes as necessary to validate assumptions and technical feasibility.
Possess a strong voice in development and planning processes.
Review peers’ code to ensure quality and consistency and share knowledge.

RubyRuby on RailsTypeScriptCommunication Skills

Posted 2024-10-26

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🔥 Engineering Manager, Fleet Maintenance

Posted 2024-10-26

📍 USA, CAN, MEX

🧭 Full-Time

🔍 Transportation technology

2+ years of experience leading engineering teams as an Engineering Manager or as a Tech Lead.
Proven experience building React, Ruby-on-Rails applications or similar frameworks.
Experience building SaaS solutions in an engineering capacity.
Experience engaging with external vendors or business partners.
Strong track record of leading engineers to deliver initiatives.
Passion for attracting, developing, and retaining engineers.
Exceptional written and verbal communication skills.

Partner with product managers to align outcomes with business goals.
Contribute to building product roadmap and OKRs with clear goals and outcomes.
Manage projects and initiatives against delivery timelines.
Lead the team to deliver quality solutions for customers and vendors.
Collaborate with mobile counterparts for cohesive web and mobile solutions.
Develop and mentor engineering talent.
Manage team performance through regular feedback.
Review team code for quality and consistency.
Advocate for engineering best practices.
Communicate updates and progress to stakeholders.
Recruit top engineering talent as needed.

LeadershipRubyStrategyReactCommunication SkillsProblem Solving

Posted 2024-10-26

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🔥 Senior Software Engineer, Fleet Ops

Posted 2024-10-25

📍 USA, CAN, MEX

🧭 Full-Time

🔍 Transportation technology

5+ years experience with Ruby on Rails.
2+ years experience with ReactJS and Typescript.
Firm understanding of object-oriented programming and relational databases such as PostgreSQL.
Expertise in data modeling and optimizing query performance.
Experience with unit testing frameworks.
Excellent written communication skills.

Participate in planning, designing, and implementing features for Fleet Operations.
Collaborate with Product Managers, Designers, and Engineers to deliver high-quality software.
Engage in collaborative design and feature architecture.
Ensure delivery of well-tested, maintainable, and performant code.
Research and create prototypes to validate assumptions.
Review peer code for quality and consistency.

PostgreSQLRubyRuby on RailsTypeScriptCommunication Skills

Posted 2024-10-25

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🔥 Senior Data Engineer

Posted 2024-10-17

📍 USA, CAN, MEX

🧭 Full-Time

🔍 Transportation technology

5+ years experience working in a data engineering or data-focused software engineering role.
Experience transforming raw data into clean models using standard tools of the modern data stack.
Deep understanding of ELT and data modeling concepts.
Experience with streaming data and pipelines (Kafka or Kinesis).
Proficiency in Python with a proven track record of delivering production-ready Python applications.
Experience in designing, building, and administering modern data pipelines and data warehouses.
Experience with dbt.
Familiarity with semantic layers like Cube or MetricFlow.
Experience with Snowflake, BigQuery, or Redshift.
Knowledge of version control tools such as GitHub or GitLab.
Experience with ELT tools like Stitch or Fivetran.
Experience with orchestration tools such as Prefect or Dagster.
Knowledge of CI/CD and IaaC tooling such as GitHub Actions and Terraform.
Experience with business intelligence solutions (Metabase, Looker, Tableau, Periscope, Mode).
Familiarity with serverless cloud functions (AWS Lambda, Google Cloud Functions, etc.).
Excellent communication and project management skills with a customer service-focused mindset.

Enable and scale self-serve analytics for all Fleetio team members by modeling data and metrics via tools like dbt.
Develop data destinations, custom integrations, and maintain open source packages for customer data integration.
Maintain and develop custom data pipelines from operational source systems for both streaming and batch sources.
Work on the development of internal data infrastructure, improving data hygiene and integrity through ELT pipeline monitoring.
Architect, design, and implement core components of data platform including data observability and data science products.
Develop and maintain streaming data pipelines from various databases and sources.
Collaborate across the company to tailor data needs and ensure data is appropriately modeled and available.
Document best practices and coach others on data modeling and SQL query optimization, managing roles, permissions, and deprecated projects.

AWSProject ManagementPythonSQLBusiness IntelligenceDesign PatternsKafkaSnowflakeTableauData engineeringServerlessCommunication SkillsCI/CD

Posted 2024-10-17

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Fleetio

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