Fleetio

Fleetio is a technology-driven company focused on providing fleet management solutions. With a range of job openings, it seeks to expand its engineering and sales teams to enhance its marketplace offerings and overall platform capabilities.

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Jobs at this company:

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🔥 Senior Site Reliability Engineer, Performance

Posted 4 days ago

📍 United States, Canada, Mexico

🧭 Full-Time

🔍 Software Development

🔧 Requirements

5+ years of Ruby/Rail Experience
3+ years of AWS Experience
Kubernetes experience
Experience with profiling and benchmarking source code
Effective at code review, and identifying potential performance problems before they reach production
Experience with Datadog or other APM tools
Excellent written and verbal communication skills

💡 Responsibilities

Proactively identify, triage, and resolve performance issues
Enhance system observability by monitoring performance metrics across Ruby, Rails, and database systems, including SLOs and SLIs
Guide product engineers on Ruby/Rails performance and database best practices through code reviews and pair programming
Optimize performance through instance configuration and monitoring
Collaborate with other SREs to proactively identify and address performance bottlenecks
Lead database capacity planning and upgrade initiatives
Manage the database-specific components of disaster recovery planning and execution
Oversee backup systems and pre-production databases
Create and maintain infrastructure and operations documentation
Participate in the on-call rotation

AWSPostgreSQLSQLCloud ComputingKubernetesRubyRuby on RailsCI/CDTerraform

Posted 4 days ago

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🔥 Mid-Market Account Manager

Posted 7 days ago

📍 USA

🧭 Full-Time

🔧 Requirements

3+ years of sales and Enterprise Account Management experience with a track record of exceeding the quota-carrying role
Owning and navigating a book of business of 150+ accounts
Experience owning customer relationships throughout the customer lifecycle (from onboarding to utilization and expansion)
Experience understanding customers' business objectives, relationship elevation, opportunity discovery, and articulating both the strategic and financial value
Experienced and comfortable addressing C-Suite executives, operations managers, and sales executives
Keen sense of timing, killer presentation skills, and the confidence to push back when necessary
Ability to remain focused and disciplined with your time
Results-driven, highly organized, and the ability to thrive under pressure
Resourceful and determined, yet not afraid to ask for help
Excited by technology and its ability to make you more productive
Working in high paced, rapidly changing organization
Ability to travel as needed

💡 Responsibilities

Uncover opportunities within existing key accounts and demonstrate the strategic and financial value our partnership brings to our customers
Drive ARR by aligning our products with customer goals and objectives, and partnering with key stakeholders to achieve business objectives
Achieve NRR objectives through managing renewals, upselling products, and negotiating complex contracts that drive efficiencies for our customers and additional revenue opportunities for the business
Collaborate with the Customer Success team to maximize product adoption and optimization, value, and satisfaction
Partner with Enterprise Account Executives to maximize the buyer experience and continue the momentum gained throughout the sales process
Communicate and present product demonstrations over the web, in person, and telephone
Serve as a thought leader and industry expert by providing meaningful industry insights and relevant trends and challenges

Communication SkillsCustomer serviceRESTful APIsPresentation skillsAccount ManagementNegotiation skillsRelationship managementSales experienceStrategic thinkingCRMCustomer SuccessSaaS

Posted 7 days ago

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🔥 Senior Software Engineer, Billing

Posted 10 days ago

📍 United States, Canada, or Mexico

🧭 Full-Time

🔍 Software Development

🔧 Requirements

5+ years experience with Ruby on Rails or similar backend framework
3+ years experience with ReactJS, Typescript or other modern frontend framework
Experience building full-stack billing, subscriptions, and payment systems and features
Experience building and working with integrating with 3rd party APIs
Experience solving challenging architectural problems with good design
Experience working closely with a product team to architect solutions
Excellent written and verbal communication skills
Experience writing unit and UI tests, with tools such as Rspec and Jest

💡 Responsibilities

Collaborate with Product Managers, Designers, Finance stakeholders, and other Engineers.
Plan, design, and implement solutions for Billing functionality.
Engage in collaborative design and architecture of features.
Deliver well-tested, maintainable, and performant code.
Research and implement prototypes and spikes as necessary.
Possess a strong voice in development and planning processes.
Thoroughly review your peers’ code to ensure quality and consistency and to share knowledge.

Backend DevelopmentSQLCloud ComputingFrontend DevelopmentFull Stack DevelopmentGitJestReact.jsRuby on RailsTypeScriptAPI testingCI/CDRESTful APIsSoftware Engineering

Posted 10 days ago

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🔥 Enterprise Account Manager

Posted 12 days ago

📍 USA

🧭 Full-Time

🔍 Software Development

🔧 Requirements

5+ years of sales and Enterprise Account Management experience with a track record of exceeding the quota-carrying role
Experience owning customer relationships throughout the customer lifecycle (from onboarding to utilization and expansion)
Experience understanding customers' business objectives, relationship elevation, opportunity discovery, and articulating both the strategic and financial value
Experienced and comfortable addressing C-Suite executives, operations managers, and sales executives
Keen sense of timing, killer presentation skills, and the confidence to push back when necessary
Ability to remain focused and disciplined with your time
Results-driven, highly organized, and the ability to thrive under pressure
Resourceful and determined, yet not afraid to ask for help
Excited by technology and its ability to make you more productive
Working in high paced, rapidly changing organization
Ability to travel as needed

💡 Responsibilities

Uncover opportunities within existing key accounts and demonstrate the strategic and financial value our partnership brings to our customers
Drive ARR by aligning our products with customer goals and objectives, and partnering with key stakeholders to achieve business objectives
Achieve NRR objectives through managing renewals, upselling products, and negotiating complex contracts that drive efficiencies for our customers and additional revenue opportunities for the business
Collaborate with the Customer Success team to maximize product adoption and optimization, value, and satisfaction
Partner with Enterprise Account Executives to maximize the buyer experience and continue the momentum gained throughout the sales process
Communicate and present product demonstrations over the web, in person, and telephone
Serve as a thought leader and industry expert by providing meaningful industry insights and relevant trends and challenges

Communication SkillsRESTful APIsNegotiationPresentation skillsAccount ManagementClient relationship managementCross-functional collaborationRelationship managementSales experienceMarket ResearchStrategic thinkingCRMFinancial analysisCustomer SuccessSaaS

Posted 12 days ago

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🔥 Associate Product Customer Support Specialist

Posted 20 days ago

📍 USA

🧭 Full-Time

🔍 Software

🔧 Requirements

Previous experience in a customer support or technical support role, preferably in the software industry.
Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues effectively.
Excellent communication skills, both verbal and written, with the ability to convey technical concepts to customers clearly and concisely.
Customer-centric mindset with a passion for delivering exceptional support experiences.
Strong organizational skills and the ability to prioritize and manage multiple tasks simultaneously.
Proficiency in using customer support tools and software, including ticketing systems, CRM software, and remote support tools.
Flexibility to work occasional evenings or weekends to accommodate customer needs.
Fluency in english is required; fluency in spanish or french is a HUGE plus.

💡 Responsibilities

Serve as the primary point of contact for basic technical support and product-related inquiries from customers using Fleetio.
Provide exceptional customer service for tier 1 tickets via phone calls while maintaining a high level of professionalism and empathy.
Demonstrate comprehensive knowledge of our fleet management software, including a basic understanding of its features, functionalities, and integrations.
Investigate complex software issues reported by customers, collaborating with Support Specialists, SME’s, Shift Leads, and Support Engineering teams to identify and escalate customer issues to the appropriate team.
Continuously identify opportunities to improve the customer support process, including streamlining workflows, enhancing documentation, and implementing customer-focused initiatives.

Communication SkillsProblem SolvingCustomer serviceWritten communicationExcellent communication skillsEmpathyVerbal communicationTroubleshootingActive listeningTechnical supportCRMCustomer supportCustomer Success

Posted 20 days ago

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🔥 GTM Architect

Posted 25 days ago

📍 USA

🔍 B2B SaaS

🔧 Requirements

3-7 years of experience in GTM Operations, Revenue Operations, or a similar role within a B2B SaaS or high-growth environment.
Strong technical knowledge of modern GTM tech stacks, including tools such as Salesforce, Workato, 6sense, Zoom Info.
Expertise in system integration, workflow automation, and marketing-to-sales funnel optimization.

💡 Responsibilities

Develop and implement an enrichment waterfall ensure data completeness on high-potential accounts.
Leverage data analytics to identify buyer intent signals, ensuring sales teams engage the right prospects at the right time.
Create and manage account allocation ensure high-quality distribution to sales teams.
Optimize account engagement strategies using automated workflows and AI-driven insights.
Design and implement automated workflows in Salesforce for account distribution, enrichment and opportunity progression to improve efficiency.
Partner with Sales and Marketing leadership to create scalable GTM processes that improve opportunity conversion and pipeline velocity.

PythonSQLData AnalysisETLSalesforceREST APICI/CDData visualizationMarketingCRMData modelingData analytics

Posted 25 days ago

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🔥 Senior Software Engineer, Fleet Maintenance

Posted about 1 month ago

📍 United States, Canada, Mexico

🧭 Full-Time

🔍 Software Development

🔧 Requirements

5+ years experience with Ruby on Rails
2+ years experience with ReactJS, Typescript
Varied experience building full stack web based systems and features
Previous experience working closely with a product team to architect solutions
Pixel-perfect attention to detail in implementing UI designs
Excellent written and verbal communication skills
Experienced writing unit and UI tests
Knowledgable on the current state of the Ruby on Rails and React ecosystems

💡 Responsibilities

Collaborate closely with Product Managers, Designers, and other Engineers to consistently deliver high-quality software.
Take part in planning, designing, and implementing fleet maintenance solutions for customers.
Engage in collaborative design and architecture of features.
Deliver well-tested, maintainable, and performant code.
Research and implement prototypes and spikes as necessary to validate assumptions and technical feasibility.
Possess a strong voice in development and planning processes.
Thoroughly review your peers’ code to ensure quality and consistency and to share knowledge.

Software DevelopmentSQLFull Stack DevelopmentGitProduct ManagementQA AutomationReact.jsRuby on RailsSoftware ArchitectureTypeScriptUI DesignUser Experience DesignREST APITestRailCommunication SkillsCI/CDProblem SolvingAgile methodologiesWritten communicationDebugging

Posted about 1 month ago

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🔥 Sales Operations Manager

Posted about 1 month ago

📍 USA

🔍 Software Development

🔧 Requirements

4+ years of experience in a Sales Strategy & Operations, Revenue Operations, or Business Operations role
Experience building reports/dashboards and analyzing data in Salesforce
Experience supporting recurring business or pipeline reviews
Familiarity with territory planning and sales capacity models
Proven track record in cross-functional collaboration
Proven track record in structuring problems, deriving insights, and recommending solutions
Strong communicator

💡 Responsibilities

Run weekly and quarterly business reviews
Maintain reports and dashboards
Drive territory planning and account assignment
Conduct analyses to identify trends and recommend solutions
Partner with GTM system team to prioritize improvements
Collaborate to fine-tune compensation plans
Grow into a data subject matter expert

LeadershipProject ManagementSQLData AnalysisSalesforceTableauBusiness OperationsMicrosoft ExcelAccount ManagementReportingCross-functional collaborationSales experienceData visualizationStrategic thinkingFinancial analysisAnalytical thinkingData modelingData analytics

Posted about 1 month ago

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🔥 Director of Account Management

Posted about 1 month ago

📍 United States, Canada, Mexico

🧭 Full-Time

🔍 SaaS

🔧 Requirements

Experience in building a SaaS Account Management strategy by working with business partners to drive collaboration and alignment, and aligning on key metrics to measure impact
5+ years of Leading an Account Management function at a high-growth SaaS company
5+ years of Sales Leadership experience leading a high-performing revenue-generating team
Passionate about forecast accuracy and operational rigor
Strong verbal and written communication skills
Excellent presentation and negotiation skills
Extremely focused and disciplined with your time
Outstanding work ethic and hustle
Resourceful and determined, yet not afraid to ask for help
Excited by technology and its ability to make you more productive
Ability to travel 30-40% of the time for customer engagements or internal meetings (eg: 2-3 trips each month for 1-2 days each)

💡 Responsibilities

Build and lead a team of Front Line Sales Managers who manage Account Managers focused on delivering additional revenue streams “post-sale”
Drive strategy to grow revenue within existing accounts by identifying new sales opportunities and successfully guiding them through contracting
Develop a consultative sales process to help organizations understand how additional Fleetio products and/or services can help them
Use data and product engagement insights to uncover additional pipeline opportunities within Fleetio’s customer base
Collaborate with Business Operations, Customer Success, Marketing and Product Management leaders to align strategies for accelerated growth
Drive proactive and consistent value-based follow-up via a team of Account Managers
Foster exceptional Salesforce hygiene to provide up-to-date and accurate ongoing forecasts
Negotiate balanced renewals and expansions that profit our business while benefiting the client
Collaborate with the Sales and Customer Success team to help maximize client use, value, and satisfaction of our platform

LeadershipSalesforceCross-functional Team LeadershipBusiness OperationsStrategic ManagementCommunication SkillsCollaborationMentoringPresentation skillsWritten communicationCoachingExcellent communication skillsAccount ManagementNegotiation skillsSales experienceTeam managementCRMFinancial analysisCustomer SuccessSaaS

Posted about 1 month ago

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🔥 Account Executive, Public Sector

Posted about 1 month ago

📍 United States, Canada

🧭 Full-Time

🔍 Software

🔧 Requirements

3+ years of experience successfully closing Public Sector sales opportunities
3+ years of experience carrying a $500k+ quota
High proficiency in selling software as a service (SaaS) and cloud-based solutions to government customers

💡 Responsibilities

Create your business development plan and work to close new customers using strategic sales tactics (emails, phone calls, web-based demos, face-to-face meetings, etc.)
Navigate complex organizational structures to identify and drive the sale process with multi-layer stakeholders in enterprise organizations: executive sponsors, champions, and buyers
Develop a strategic business plan to source and close net new logos within a given territory

Project ManagementCloud ComputingNegotiationRelationship buildingSales experienceSaaS

Posted about 1 month ago

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