Fleetio

Fleetio is a technology-driven company focused on providing fleet management solutions. With a range of job openings, it seeks to expand its engineering and sales teams to enhance its marketplace offerings and overall platform capabilities.

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Jobs at this company:

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🔥 Associate Customer Support Specialist (Spanish and English fluency)

Posted 2 days ago

🧭 Full-Time

🔍 Fleet management software

Previous experience in a customer support or technical support role, preferably in the software industry.
In-depth knowledge of fleet management software and related technologies.
Strong analytical and problem-solving skills to troubleshoot complex technical issues.
Excellent verbal and written communication skills to convey technical concepts clearly.
Customer-centric mindset with a focus on exceptional support experiences.
Strong organizational skills to prioritize and manage multiple tasks.
Proficiency in using customer support tools and software, including ticketing systems and CRM software.
Flexibility to work occasional evenings or weekends.
Must be fluent in both Spanish and English.

Serve as the primary point of contact for basic technical support and product-related inquiries from customers using Fleetio.
Provide exceptional customer service for tier 1 tickets via phone calls while maintaining professionalism and empathy.
Demonstrate knowledge of fleet management software, including features, functionalities, and integrations.
Investigate complex software issues reported by customers, collaborating with Support Specialists and other teams to escalate customer issues.
Continuously identify opportunities to improve the customer support process, streamlining workflows and enhancing documentation.

Posted 2 days ago

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🔥 Associate Customer Support Specialist (French and English fluency)

Posted 2 days ago

🔍 Fleet management software

Previous experience in a customer support or technical support role, preferably in the software industry.
In-depth knowledge of fleet management software and related technologies is a plus.
Strong analytical and problem-solving skills with the ability to troubleshoot complex technical issues effectively.
Excellent communication skills, both verbal and written.
Customer-centric mindset focused on delivering exceptional support experiences.
Strong organizational skills and ability to manage multiple tasks.
Proficiency in customer support tools, including ticketing systems and CRM software.
Fluency in both French and English.

Serve as the primary point of contact for basic technical support and product-related inquiries from customers using Fleetio.
Provide exceptional customer service for tier 1 tickets via phone calls while maintaining a high level of professionalism and empathy.
Demonstrate comprehensive knowledge of fleet management software and investigate complex software issues, collaborating with various support teams.
Continuously identify opportunities to improve the customer support process.

Posted 2 days ago

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🔥 Talent Development Specialist

Posted 30 days ago

📍 USA

🔍 Transportation technology

4+ years of experience in talent development, organizational development, or a related field.
Strong track record of designing, managing, and evaluating impactful learning programs.
Exceptional organizational skills with the ability to manage multiple priorities.
Ability to communicate effectively with warmth and authority.
Passionate about leadership development and adult learning theory.
Familiarity with tools such as Asana, Canva, Google Slides, and more.

Create engaging, scalable learning content including workshops and eLearning.
Project manage the full suite of Talent Development programs.
Drive organization and accountability for the 2025 Talent Development Strategy.
Capture feedback and measure impact of Talent Programs.

Project ManagementContent creationOrganizational skillsTrainingStakeholder management

Posted 30 days ago

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🔥 Sales Manager, Mid-Market

Posted about 2 months ago

🧭 Full-Time

🔍 B2B SaaS

3+ years of experience in a sales leadership role within a B2B SaaS company.
Proven success managing a team quota of $2M+.
Proven consistent track record of exceeding assigned team revenue objectives.
Proven track record and strategy of scaling outbound sourced ARR.
Proven track record of coaching and developing team members.
Intermediate business acumen with a comprehensive understanding of forecasting and budget management.
Data-driven decision-making skills.
In-depth sales process expertise and product knowledge.
Ability to identify and attract top talent.
Experience in transparent performance management.
Negotiation skills - both with external prospects and internal stakeholders.
Inspirational communication skills to motivate your team to top performance.
Driven front-line manager with the ability to connect with direct reports and inspire performance.
Trusted by the team, cross-functionally, peer leaders, and senior leadership.

Manage and own the day-to-day comprehensive activity and output of your team - prospecting, funnel management, forecasting, and negotiating.
Lead a Team of Individual Contributors to accelerate performance by driving key activities each week.
Align sub-department execution and focus with division-wide goals and objectives.
Continually review and recommend changes to process and/or strategy to positively impact sub-department performance.
Motivate and empower the team to take ownership of their territory and exceed objectives through coaching and mentorship.
Lead sub-department meetings and actively participate in divisional meetings, Sales Kick-offs, etc.
Collaborate with divisional peers with the intent to collaborate on achieving top objectives.
Lead people management efforts for the sub-department - hiring, off-boarding, performance management, compensation, etc.
Cultivate and manage a compelling career path that evolves over time with promotional opportunities as well as backfill opportunities to keep the team 'right-sized'.

Posted about 2 months ago

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🔥 Account Executive, Mid-Market

Posted 3 months ago

📍 United States

🧭 Full-Time

🔍 Software, Fleet Management

3+ years of SaaS sales experience
Experience owning customer engagements end-to-end, from prospecting and qualification to close
Experience in pipeline generation as well as inbound pipeline management and managing different types of buyers
Experience selling to a broad array of decision-makers within an organization
Strong verbal and written communication skills
Excellent presentation and negotiation skills
Ability to remain focused and disciplined with your time
Driven by results. Outstanding work ethic and hustle
Ability to travel as needed
Resourceful and determined, yet not afraid to ask for help
Excited by technology and its ability to make you more productive

Know our software inside and out - you’ll be a solution expert for Fleetio and fleet management
Conduct consultative sales to help Medium and Large organizations understand how Fleetio can help them
Generate new pipeline through strategic outbound outreach (calls, emails, etc.)
Perform web-based demos and presentations for prospects around the world
Proactive and consistent follow-up via phone and email with prospects
Negotiate pricing & close opportunities

Business DevelopmentCommunication SkillsCollaborationPresentation skillsNegotiation skills

Posted 3 months ago

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🔥 Engineering Manager, Marketplace

Posted 4 months ago

📍 USA, CAN, MEX

🧭 Full-Time

🔍 Fleet management, Software

2+ years of experience leading engineering teams as an Engineering Manager or as a Tech Lead.
Proven experience building React, Ruby-on-Rails applications (preferred) or similar frameworks.
Prior experience building marketplace solutions in an engineering capacity (as an engineer or as a technical lead).
Knowledge and know-how to build friction-free payment systems, gateways and workflows.
Prior experience engaging and building relationships with external vendors or business partners as necessary in an engineering capacity.
Strong track record of leading engineers to deliver roadmap initiatives and achieve outcomes.
Strong passion and track record of attracting, developing, and retaining engineers.
Exceptional written and verbal communication skills.

Partner with product managers to drive outcomes in alignment with our business goals.
Contribute to building product roadmap and OKRs with clear goals and outcomes.
Manage project and initiatives against delivery timelines to ensure timely delivery.
Lead the team to deliver quality solutions and outcomes for our customers and vendors.
Collaborate with mobile counterparts to deliver a cohesive solution across web and mobile platforms.
Develop and mentor talent towards professional growth.
Effectively manage your team’s performance via regular 1-on-1’s, performance reviews and constructive feedback.
Work with Senior/Staff Engineers to enable your team to produce well-tested, maintainable, and performant code.
Foster a positive and productive work environment that boosts the engagement and morale of your team.
Review your team's code as necessary to ensure quality, maintain consistency, and share knowledge.
Advocate for and mentor the team on engineering best practices and development patterns.
Partner with other engineering leaders to contribute to building a great engineering culture and practices.
Communicate timely updates and progress on initiatives to relevant stakeholders.
Recruit top engineering talent as needed for your team.

LeadershipRubyReactCommunication Skills

Posted 4 months ago

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🔥 Senior Software Engineer, Marketplace

Posted 4 months ago

📍 USA, CAN, MEX

🧭 Full-Time

🔍 Fleet management

5+ years experience with Ruby on Rails
2+ years experience with ReactJS, Typescript
Previous experience with Marketplace development and/or integrating with payment systems
Firm understanding of object-oriented programming and relational databases, such as PostgreSQL
Expertise with data modeling and optimizing query performance
Solid experience solving challenging architecture problems with good design
Experience with unit testing frameworks
Excellent communication skills (particularly written)

You will take part in planning, designing, and implementing features in building out our Marketplace offering facilitating payments for vendors and customers.
You will collaborate closely with Product Managers, Designers, and other Engineers to consistently deliver high quality software.
You will engage in collaborative design and architecture of features.
You will deliver well-tested, maintainable, and performant code.
You will research, implement prototypes and spikes as necessary to validate assumptions and technical feasibility.
You will possess a strong voice in the development and planning processes.
You will thoroughly review your peers’ code to ensure quality, consistency and to share knowledge.

PostgreSQLRubyRuby on RailsTypeScriptCommunication SkillsData modeling

Posted 4 months ago

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Fleetio

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