RapDev.io

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đź“Ť United States

🔍 ITOM & DevOps

  • Bachelor's degree or equivalent experience in Computer Science or related field.
  • Proficient in JavaScript (JS) and ServiceNow.
  • Experience leading ITOM implementations.
  • Experience in Cloud-Native implementations of Discovery, ServiceMapping, AIOps is a plus.
  • Experience/willingness working on multiple projects simultaneously.
  • Self-Learner and eager to understand new technologies.

  • Develop quality software and web applications.
  • Analyze and maintain existing software applications.
  • Design highly scalable, testable code.
  • Discover and fix programming bugs.
  • Conduct 3rd party integration development (REST, SOAP, mid servers, etc.).
  • Write/create custom business rules, client scripts, script includes, UI policies, ACL’s, UI scripts.
  • Work independently with customers on implementations and remote services.
  • Troubleshoot basic configuration/script issues.
  • Attend requirements review and validation sessions as needed.
  • Participate in SCRUM calls.
  • Utilize strong written and verbal communication skills.
  • Stay on time and on task with assigned customer work.

SCRUMCommunication Skills

Posted 2024-10-16
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đź“Ť EMEA, United States

🔍 ITOM, ITAM, ITSM, DevOps, SecOps

  • Live in and authorized to work in EMEA.
  • 5+ years of experience in a pre-sales or a similar technical sales role, preferably in the software industry.
  • Hands-on experience with ServiceNow solutions and a strong understanding of use cases and value propositions.
  • Knowledge of, or willingness and ability to develop knowledge of, ServiceNow ITSM, ITOM, ITAM, SecOps, and core platform capabilities (CMDB, Integration Hub, Automation Hub, etc.).
  • Technical capabilities in areas such as Cloud Engineering/SRE, Application and Infrastructure configuration and maintenance, Application Development/SDLC.
  • Excellent presentation and communication skills, with the ability to convey technical concepts to a non-technical audience.
  • Strong problem-solving skills and the ability to think creatively to develop customized solutions.
  • Ability to work independently and manage multiple projects and priorities.
  • Strong collaboration and team-oriented mindset.
  • Commitment to ongoing learning and professional development.

  • Collaborate with the sales team to identify and qualify new opportunities and develop a deep understanding of customer needs.
  • Conduct in-depth technical presentations and demonstrate unique expertise in achieving the value of ServiceNow’s solutions in production and at scale.
  • Design and propose customized solutions that leverage ServiceNow’s products and RapDev services to meet customer needs.
  • Lead technical discussions with customers and prospects, answering questions and providing guidance on technical features, functionality, and integration.
  • Conduct hands-on proof of concept testing and product evaluations to demonstrate the value of ServiceNow's solutions.
  • Develop technical content and collateral to support sales and marketing initiatives.
  • Act as a subject matter expert on ServiceNow’s solutions and stay up-to-date on industry trends and competitive offerings.
  • Continuously learn and improve technical knowledge of ServiceNow and supporting technologies.
  • Work collaboratively with the sales, marketing, and engineering teams to ensure successful customer outcomes.

Cloud ComputingElasticSearchAmazon Web ServicesElasticsearchCommunication SkillsCollaborationProblem Solving

Posted 2024-10-16
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