DigitalGenius

πŸ‘₯ 51-100πŸ’° $14,750,000 Series A over 7 years agoCustomer ServiceArtificial Intelligence (AI)E-CommerceMachine LearningGenerative AIImage RecognitionπŸ’Ό Private Company
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DigitalGenius is an AI platform that automates customer support by leveraging deep learning to understand conversations and streamline processes, delivering significant ROI through seamless integration with backend systems.

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πŸ“ United States, Canada

🧭 Full-Time

πŸ” Artificial Intelligence, SaaS

  • 2+ years client management experience in SaaS
  • Bachelor’s Degree - MBA or technical degree a plus
  • Proficiency in SFDC, Zendesk, Freshdesk, and/or Excel
  • Exceptional presentation and relationship skills
  • Manage multiple projects for clients across all segments
  • Understand customer requirements to scope projects
  • Responsible for product performance reporting and business-value analyses
  • Create implementation plans and project timelines with clients
  • Communicate project requirements and manage customer inquiries

Project ManagementData AnalysisSalesforceCustomer serviceReportingSaaS

Posted about 1 month ago
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