Smartcat

πŸ‘₯ 101-250πŸ’° $43,000,000 Series C 4 months agoInformation TechnologySoftwareπŸ’Ό Private Company
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Smartcat is a leading Language AI platform connecting businesses and translators, revolutionizing the $100+ billion multilingual content industry. We offer an all-in-one solution that combines a collaborative workflow, AI-powered translation and content generation, and a global marketplace of linguists, delivering high-quality results at a fraction of the cost of traditional methods. Our platform empowers enterprises to efficiently manage their multilingual content, enabling faster turnaround times and improved ROI. We leverage a robust tech stack including .NET Core (C#), Python, MongoDB, PostgreSQL, Elasticsearch, Kafka, and Amazon AWS. Our engineering culture prioritizes clean, maintainable, and testable code, with a strong emphasis on collaboration and continuous learning. We're a fully remote, globally distributed team of 200+ passionate individuals spread across 30+ countries, fostering a diverse and inclusive environment. Smartcat is a dynamic Series C company experiencing 130% YoY growth. Well-funded by notable VCs, we're strategically positioned for continued expansion and scale. We're committed to innovation, delivering measurable value to our enterprise clients and reshaping the language services industry. We value diversity, respect, clear communication, and a strong focus on results. Our commitment to creating an inclusive workplace ensures that every team member can bring their authentic self to work, contributing to our shared success.

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πŸ“ Benelux & Nordic regions

πŸ” Multilingual content industry

  • Excellent communication skills: Strong verbal and written communication skills with the ability to engage and build rapport with prospects.
  • Self-motivated: A proactive and driven individual who thrives in a fast-paced environment and is eager to learn and grow.
  • Adaptability: Ability to adapt with updated processes, tools, etc. as Smartcat grows and scales.
  • Fluency in English is required; fluency in Dutch, Swedish, and Danish is preferred.
  • Sandler sales training or prior experience with the Sandler sales methodology is a plus.
  • A data-driven approach: Ability to justify decisions using concrete metrics.
  • Integrity and full commitment.
  • Growth mindset.
  • Readiness to work in a highly intense startup environment requiring extreme focus.
  • Coachability: Openness to constructive feedback and the opinions and ideas of others.

  • Engage, connect and book demos through an Account Based Marketing motion, prospecting into strategic business accounts via cold call, email, and social strategies.
  • Maintain consistent outbound activities of 80+ prospecting activities per day.
  • Drive sales growth and pipeline through setting up qualified, high-value meetings for Account Executives.
  • Provide detailed notes on qualified prospects and keep CRM (Hubspot) up-to-date.
  • Produce creative strategies for targeting decision-makers at prospect accounts.
  • Qualify prospects for pain, budget, decision-making ability, and product fit.
  • Learn about business problems your prospects face and align those with the Smartcat platform.
  • Work closely with Sales and Revenue Operations to refine target audience and identify new business opportunities.
  • Be the voice of the customer and provide feedback on needs, pains, buying processes, and priorities.

Fluency in EnglishLead GenerationCRMSaaS

Posted 4 days ago
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πŸ“ United States, Boston, New York

🧭 Full-Time

πŸ” Multilingual content and Language AI

  • 5+ years of experience in growth marketing / performance marketing.
  • Hands-on proficiency with Google and Meta.
  • Excellent technical and analytical skills with tools like Looker.
  • Hands-on familiarity with SQL is a strong plus.
  • Experience in building and managing performance marketing programs for product-led and sales-assisted business.
  • Readiness to work in an intense startup environment.
  • Openness to constructive feedback.
  • Preference for candidates on the East Coast, preferably Boston or New York, but considers other locations for the right candidate.
  • Native-level fluency in English.

  • Manages paid media across SEM, LinkedIn, Meta, and additional channels.
  • Ensures measurement is in place for accurate attribution of pipeline.
  • Collaborates with the data team for clear reporting.
  • Develops test and optimization plans for efficiency improvement.
  • Identifies high-potential media opportunities.
  • Manages media creative strategy with input from product marketing.
  • Communicates results and opportunities to the Head of Marketing and leadership.

SQLData AnalysisGoogle AnalyticsA/B testing

Posted 7 days ago
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πŸ“ Europe

🧭 Full-Time

πŸ” Multilingual content industry

  • 5+ years of recruiting experience in a fast-growing multinational IT business.
  • Fluent in English: both written and spoken.
  • Experience recruiting for Go-To-Market teams.
  • Expertise in sourcing strategy and tools including X-Ray search, Linkedin, Facebook, Telegram, and job boards.
  • Strong ability to manage stakeholders from Manager to Executive level.
  • Proficient in data management, recording and using data within systems to track progress.
  • Experience leading problem-solving efforts within the hiring process.
  • Experience using pre-hire assessment tools is a plus.
  • Readiness to work in a highly intense startup environment.
  • Openness to constructive feedback and the opinions of others.

  • Meet/exceed goal of filling 10+ vacancies on a quarterly basis; independently manage roles including IC to Director.
  • Attract and hire top talent from their respective fields.
  • Maintain and promote a positive employer brand through relationship building and excellent communication.
  • Ensure an exceptional candidate experience through effective use of industry tools and best practices and improve processes when appropriate.

RecruitmentStakeholder managementData management

Posted 14 days ago
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πŸ“ Boston, NYC, SF, Bay Area, London, Lisbon

🧭 Full-Time

πŸ” Multilingual content industry

  • 2+ years of experience in customer training within a SaaS environment.
  • Ability to simplify complex software concepts for various audiences.
  • Experience in instructional design and content development.
  • Strong communication and presentation skills.
  • Customer-centric approach and readiness to work in a startup environment.
  • Openness to constructive feedback and the ideas of others.

  • Design and develop training materials and programs to improve product knowledge.
  • Create educational curriculum and manage content for Help Center and Smartcat Academy.
  • Conduct live training sessions and webinars on Smartcat best practices.
  • Collaboration with Customer Success team for seamless onboarding experience.
  • Lead projects, manage timelines, and work with subject matter experts.
  • Maintain up-to-date knowledge of Smartcat's functions for effective training.
  • Continuously update and improve content based on product evolution.
  • Collect and share customer feedback to promote continuous improvement.

Content creationPresentation skillsStrong communication skillsSaaS

Posted 22 days ago
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πŸ“ United States

πŸ” Multilingual content industry

  • 5+ years of experience in customer training specifically in a SaaS environment.
  • Experience managing a team to oversee training initiatives.
  • Ability to simplify and communicate complex software concepts clearly.
  • Experience in instructional design and creating relevant educational content.
  • Strong verbal and written communication skills and presentation abilities.
  • Customer-centric approach to create value for users.
  • Strategic mindset with a proactive stance towards identifying opportunities and challenges.
  • Willingness to work in a fast-paced startup environment with a focus on ownership and resilience.
  • Open to constructive feedback and diverse opinions.

  • Develop and execute a customer training program for enterprise clients to enhance platform understanding and best practices adoption.
  • Design onboarding programs aimed at new users for streamlined setup and increased performance within 90 days.
  • Collaborate with Customer Success for effective client deployment based on business goals.
  • Manage Smartcat Academy and maintain certification for various use cases.
  • Create educational content to improve customer retention and reduce time-to-value.
  • Keep updated knowledge of Smartcat's functions to train users effectively.
  • Track program effectiveness and adjust based on feedback.
  • Gather customer feedback on training needs and share insights for continuous improvement.
  • Understand evolving customer learning needs as products and positioning change.
  • Maintain user community engagement to gain insights.
  • Use data to identify learning gaps and iterate programs.
  • Pitch new ideas for programs and content based on customer needs.

Data AnalysisCustomer SuccessSaaS

Posted 22 days ago
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πŸ”₯ QA Engineer
Posted about 1 month ago

πŸ“ Europe

🧭 Full-Time

πŸ” Multilingual content industry

  • 2+ years of QA experience.
  • Understanding and following quality standards, software testing methodologies, and test design techniques.
  • Experience in TypeScript and Playwright.
  • Understanding and applying the principles of OOP.
  • At least 1 year of practical experience in automating REST API and UI testing in a high-level language.
  • Ability to work in a team, argue opinions, and be open to new ideas and feedback.
  • Understanding of agile methodologies and the software development life cycle.
  • Nice to have: Experience in test refactoring.
  • Nice to have: Experience with Gitlab pipelines.
  • English: Upper-Intermediate (B2).
  • Data-driven approach for decision making.
  • Integrity and commitment.
  • Growth mindset.
  • Readiness for a highly intense startup environment.
  • Openness to constructive feedback.

  • Lead a part of the product in terms of quality.
  • Maintain the test infrastructure.
  • Create test plans and cases, and automate them (API, E2E).
  • Conduct manual checks when necessary.
  • Participate in code reviews and actively learn and share knowledge with the team.
  • Develop CI and test architecture.

GitQA AutomationC#API testingREST APISelenium

Posted about 1 month ago
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πŸ”₯ Solutions Engineer
Posted about 1 month ago

πŸ“ United Kingdom

πŸ” Multilingual content industry

  • BS/MS in an engineering or analytical discipline from an accredited university.
  • More than 5 years of relevant industry experience in analytical sales roles such as Solutions Engineering, Sales Engineering, or Management Consulting.
  • Strong technical presales experience, ideally within an AI SaaS workflow environment.
  • Advanced technical skills for troubleshooting complex implementation problems.
  • Superb communication and presentation skills for presenting CAT or Generative AI concepts.
  • Strong negotiation and influencing skills to manage client expectations.
  • Ability to build and maintain strong client relationships and offer post-sale support.
  • Demonstrates an entrepreneurial spirit and sharp problem-solving skills.
  • Ability to travel up to 25% to support Sales.

  • Within the first three months, become familiar with the product and its capabilities, as well as the technical challenges and requirements of clients.
  • Deliver complex technical demos to prospects interested in SmartCat's technology.
  • Execute occasional proofs of Value (POVs) and provide quotes within tight deadlines while overcoming technical hurdles.
  • Proactively engage target accounts with value engineering methodology.
  • Support sales by showcasing how SmartCat’s technology solves customer pain points.
  • Collaborate with the Product team to meet prospective customer requirements.
  • Travel to high-profile customers, tradeshows, and webinars to promote SmartCat.

NegotiationClient relationship managementSaaS

Posted about 1 month ago
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πŸ”₯ Data Engineer
Posted about 1 month ago

πŸ“ 30+ countries

πŸ” Multilingual content industry

  • 6+ years of experience in data engineering, analytics engineering, or a related field.
  • Strong background in data modeling, warehousing, managing data quality, orchestration and integration, and efficient data pipeline practices.
  • Demonstrated ability to manage projects and drive them to successful completion.
  • Experience in small to medium-sized SaaS organizations with tech-driven products.
  • High proficiency in Databricks, data modeling and architecture (dbt), Airflow, and Python for data engineering.
  • Familiarity with business intelligence tools and data sources.

  • Partner with the head of data to architect and enhance the transition to a cloud-based streaming architecture.
  • Lead the introduction and management of data governance and data operationalization across Smartcat.
  • Foster a culture of technical excellence in data engineering and analytics engineering.
  • Collaborate with product, engineering, and business teams to align initiatives with organizational goals.
  • Stay informed about data engineering trends to recommend productivity-enhancing tools and technologies.

PythonETLAirflowData engineeringData modeling

Posted about 1 month ago
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πŸ“ Europe

πŸ” Multilingual content industry

  • 5+ years of experience in Systems Engineering, Sales Operations, Revenue Operations, or related GTM roles.
  • Hands-on experience with custom coding and development using HubSpot CRM and APIs.
  • Experience in Python for automation tasks.
  • Familiarity with tools like Chilipiper, ZoomInfo, Clay, and Gong is beneficial.
  • Proven success in managing data quality programs.
  • Ability to operate in a fast-paced environment and handle multiple projects simultaneously.

  • Lead the management and integration of GTM systems focused on HubSpot CRM.
  • Oversee functionality and data integrity of HubSpot CRM.
  • Create and maintain a map of system interactions and data flows.
  • Implement lead routing processes with HubSpot and other GTM systems.
  • Manage system administration tasks, including security and user management.
  • Establish data governance practices for HubSpot CRM, including audits and hygiene.
  • Collaborate with cross-functional teams to align on system processes.
  • Identify and recommend enhancements for CRM efficiency and effectiveness.

Python

Posted about 1 month ago
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πŸ“ Europe

🧭 Full-Time

πŸ” Multilingual content industry

  • Bachelor’s degree in accounting, finance, or a related field.
  • Proven 3+ years of experience in revenue management and accounts receivable.
  • Strong attention to detail.
  • Solid understanding of accounting principles, particularly as they relate to revenue recognition.
  • Ability to work collaboratively with internal teams and external customers.
  • Good technical skills (Excel proficient, Google Sheets).
  • Flexible and quick learner.

  • Accurately record all sales and revenue transactions in compliance with relevant accounting standards (US GAAP) in the ERP system NetSuite.
  • Ensure proper recognition of revenue across different streams, including subscriptions, services, and product sales.
  • Track and apply customer payments (wire transfers, credit cards, checks) in the accounting system.
  • Monitor and reconcile deferred revenue balances and accounts receivable in multiple currencies.
  • Collaborate with the billing team to ensure accurate invoices.
  • Follow up on overdue payments and resolve discrepancies.
  • Process and track refunds and credit notes.
  • Identify overdue accounts for possible classification as bad debts.
  • Collaborate with the general ledger team for monthly closings.
  • Prepare monthly revenue and accounts receivable aging reports.
  • Assist with audit-related queries.
  • Participate in system integration processes related to Revenue management.

Microsoft ExcelAccounting

Posted about 1 month ago
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