- Manage a portfolio of approximately 35 enterprise and strategic accounts.
- Own the full renewal lifecycle, from early risk identification to commercial negotiation and closing.
- Drive expansion ARR through cross-selling and upselling additional workflows and use cases.
- Build and maintain multi-threaded relationships with business owners, functional leaders, and C-level executives.
- Partner with Field Delivery Engineers for technical solutions while owning customer outcomes end-to-end.
- Maintain high-velocity cadence and clean CRM hygiene for renewal and expansion forecasting.