Smartcat

πŸ‘₯ 101-250πŸ’° $43,000,000 Series C 5 months agoInformation TechnologySoftwareπŸ’Ό Private Company
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Smartcat is a leading Language AI platform connecting businesses and translators, revolutionizing the $100+ billion multilingual content industry. We offer an all-in-one solution that combines a collaborative workflow, AI-powered translation and content generation, and a global marketplace of linguists, delivering high-quality results at a fraction of the cost of traditional methods. Our platform empowers enterprises to efficiently manage their multilingual content, enabling faster turnaround times and improved ROI. We leverage a robust tech stack including .NET Core (C#), Python, MongoDB, PostgreSQL, Elasticsearch, Kafka, and Amazon AWS. Our engineering culture prioritizes clean, maintainable, and testable code, with a strong emphasis on collaboration and continuous learning. We're a fully remote, globally distributed team of 200+ passionate individuals spread across 30+ countries, fostering a diverse and inclusive environment. Smartcat is a dynamic Series C company experiencing 130% YoY growth. Well-funded by notable VCs, we're strategically positioned for continued expansion and scale. We're committed to innovation, delivering measurable value to our enterprise clients and reshaping the language services industry. We value diversity, respect, clear communication, and a strong focus on results. Our commitment to creating an inclusive workplace ensures that every team member can bring their authentic self to work, contributing to our shared success.

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πŸ“ United States, Canada

🧭 Full-Time

πŸ” B2B SaaS

  • 5+ years of product management experience
  • Exceptional English communication skills
  • Experience in document processing projects
  • Knowledge of ML/AI in text processing
  • Define product roadmap and delivery schedule
  • Establish key performance indicators for product features
  • Own acquisition funnel and product metrics tracking
  • Conduct customer interviews for feature development

Project ManagementArtificial IntelligenceData AnalysisMachine LearningProduct ManagementAPI testingData visualization

Posted 21 days ago
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πŸ“ 30+ countries

πŸ” B2B SaaS

  • Outstanding achievement as a product manager for B2B SaaS platforms with a focus on product-led growth.
  • At least 5 years of experience working as a product manager.
  • Exceptional, native-level English, both written and spoken.
  • Exceptional communication skills to interact with colleagues, customers, and partners.
  • Experience working on customer-facing user interfaces (either in B2B or B2C products) is a strong plus.
  • Knowledge of modern developments in ML/AI, customer behavior analysis, and overall technical background is a strong plus.
  • Knowledge of a localization industry is a strong plus.
  • Growth-oriented mindset.
  • Experience working in a highly intense startup environment, requiring extreme focus, a sense of urgency, and persistence to break through.
  • Comfortable working with remote teams across time zones.
  • Have a product roadmap defined for the next quarter for the technical areas of the product you're responsible for, and own this roadmap and delivery schedule further.
  • Familiarize yourself with different use cases our platform supports, acquisition funnels, and understand the problems that matter the most.
  • Own dashboards to track your KPIs, as well as monitor other data sources and feedback channels, to inform your next steps and rapidly iterate to improve the product.
  • Own a process of developing new features, conducting customer interviews and ensuring proper execution with the engineering teams.
  • Align on the product strategy, get a solid understanding of how our product works, and establish a reliable product discovery & execution process.
Posted 21 days ago
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πŸ“ Europe

🧭 Full-Time

πŸ” SaaS

  • 10+ years in sales operations, marketing operations, or revenue operations
  • 5+ years leading revenue operations teams
  • Experience with remote teams
  • Experience in medium-sized SaaS organizations
  • Craft and execute a vision for Revenue Operations
  • Lead and manage a team
  • Oversee revenue tech ecosystem

LeadershipProject ManagementArtificial IntelligenceTeam managementStakeholder managementCRMData analyticsSaaS

Posted 23 days ago
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πŸ“ Benelux & Nordic regions

πŸ” Multilingual content industry

  • Excellent communication skills: Strong verbal and written communication skills with the ability to engage and build rapport with prospects.
  • Self-motivated: A proactive and driven individual who thrives in a fast-paced environment and is eager to learn and grow.
  • Adaptability: Ability to adapt with updated processes, tools, etc. as Smartcat grows and scales.
  • Fluency in English is required; fluency in Dutch, Swedish, and Danish is preferred.
  • Sandler sales training or prior experience with the Sandler sales methodology is a plus.
  • A data-driven approach: Ability to justify decisions using concrete metrics.
  • Integrity and full commitment.
  • Growth mindset.
  • Readiness to work in a highly intense startup environment requiring extreme focus.
  • Coachability: Openness to constructive feedback and the opinions and ideas of others.
  • Engage, connect and book demos through an Account Based Marketing motion, prospecting into strategic business accounts via cold call, email, and social strategies.
  • Maintain consistent outbound activities of 80+ prospecting activities per day.
  • Drive sales growth and pipeline through setting up qualified, high-value meetings for Account Executives.
  • Provide detailed notes on qualified prospects and keep CRM (Hubspot) up-to-date.
  • Produce creative strategies for targeting decision-makers at prospect accounts.
  • Qualify prospects for pain, budget, decision-making ability, and product fit.
  • Learn about business problems your prospects face and align those with the Smartcat platform.
  • Work closely with Sales and Revenue Operations to refine target audience and identify new business opportunities.
  • Be the voice of the customer and provide feedback on needs, pains, buying processes, and priorities.

Fluency in EnglishLead GenerationCRMSaaS

Posted about 1 month ago
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πŸ“ United States, Boston, New York

🧭 Full-Time

πŸ” Multilingual content and Language AI

  • 5+ years of experience in growth marketing / performance marketing.
  • Hands-on proficiency with Google and Meta.
  • Excellent technical and analytical skills with tools like Looker.
  • Hands-on familiarity with SQL is a strong plus.
  • Experience in building and managing performance marketing programs for product-led and sales-assisted business.
  • Readiness to work in an intense startup environment.
  • Openness to constructive feedback.
  • Preference for candidates on the East Coast, preferably Boston or New York, but considers other locations for the right candidate.
  • Native-level fluency in English.
  • Manages paid media across SEM, LinkedIn, Meta, and additional channels.
  • Ensures measurement is in place for accurate attribution of pipeline.
  • Collaborates with the data team for clear reporting.
  • Develops test and optimization plans for efficiency improvement.
  • Identifies high-potential media opportunities.
  • Manages media creative strategy with input from product marketing.
  • Communicates results and opportunities to the Head of Marketing and leadership.

SQLData AnalysisGoogle AnalyticsA/B testing

Posted about 1 month ago
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πŸ”₯ Customer Education Manager
Posted about 2 months ago

πŸ“ United States

🧭 Full-Time

πŸ” Language AI platform

  • 5+ years of experience in customer training within a SaaS environment
  • Experience directly overseeing a team
  • Ability to simplify complex software concepts to various audiences
  • Experience in instructional design and content development
  • Strong communication and presentation skills
  • Customer-centric approach
  • Strategic mindset with a proactive approach to identifying opportunities and challenges
  • Readiness to work in a highly intense startup environment requiring extreme focus, a strong sense of ownership, and persistence to breakthrough
  • Openness to constructive feedback and the opinions and ideas of others
  • Develop and execute a best-in-class customer training program for enterprise level clients to educate them on Smartcat’s platform capabilities and optimize adoption of best practices
  • Design digital onboarding and enablement programs tailored for new users, focusing on streamlining the setup process, emphasizing high impact use cases and workflows, with measurable increases in NSM within the first 90 days of registration
  • Partner closely with Customer Success team to refine and execute client deployment strategy based on customer’s desired business outcomes
  • Manage Smartcat Academy and certification program for all Smartcat use cases
  • Drive the creation of educational onboarding content to improve customer adoption and retention rates, and reducing time-to-value
  • Maintains a current, in-depth knowledge of Smartcat’s functions and technology to be able to effectively transfer this knowledge to a wide range of users
  • Track the effectiveness of of training programs and adjust content and delivery methods based on feedback and training outcomes
  • Gather feedback from customers on their training needs, desired features, and Smartcat usability and share insights with internal team to help promote continuous improvement
  • Cultivate and maintain a clear understanding of our customer learning needs and ensure that our programs evolve alongside our product and positioning over time.
  • Lead, update, and maintain our user community to drive customer engagement and gain valuable insights from customers
  • Make data driven decisions and leverage data to determine learning gaps and use that information to iterate and improve
  • Pitch new programs and content ideas. You’ll understand the needs and challenges of our customers and contribute ideas for high-quality content

Data AnalysisCustomer SuccessSaaS

Posted about 2 months ago
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πŸ”₯ Solutions Engineer
Posted 2 months ago

πŸ“ 30+ countries

🧭 Full-Time

πŸ” Software Development

  • BS/MS in an engineering or analytical discipline from an accredited university with > 5 years of relevant industry experience.
  • Strong technical presales experience, ideally within an AI SaaS workflow environment.
  • Advanced technical skills, including the ability to understand and troubleshoot complex implementation problems.
  • Superb communication and presentation skills.
  • Become familiar with the product and its capabilities within three months.
  • Execute occasional proofs of Value (POVs), and provide quotes within tight deadlines.
  • Proactively engage target accounts and respective account teams.
  • Support sales by providing localization and technical expertise.
  • Collaborate with the Product team to meet the requirements from prospective customers.
  • Travel to high-profile customers, tradeshows and webinars and partner with Marketing.

NegotiationClient relationship managementSaaS

Posted 2 months ago
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πŸ“ 30+ countries

🧭 Full-Time

πŸ” Multilingual Content, SaaS

  • 5+ years of Systems Engineering, Sales Operations, or Revenue Operations experience
  • Hands-on experience with HubSpot CRM customization and APIs
  • Experience with Python for automation tasks
  • Familiarity with Chilipiper, ZoomInfo, Clay, and Gong
  • Proven success in data quality management
  • Oversee functionality and data integrity of the HubSpot CRM system
  • Implement processes like lead routing with GTM systems
  • Manage system administration, user management, and optimization
  • Create and manage data governance practices
  • Collaborate with cross-functional teams for GTM processes

Python

Posted 3 months ago
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πŸ“ Europe

🧭 Full-Time

πŸ” Multilingual content industry

  • Bachelor’s degree in accounting, finance, or a related field.
  • 3+ experience in revenue management and accounts receivable role.
  • Strong attention to detail.
  • Solid understanding of accounting principles, particularly as they relate to revenue.
  • Ability to work collaboratively with internal teams and external customers.
  • Good technical skills (excel proficient, google sheets).
  • Accurately record all sales and revenue transactions in compliance with relevant accounting standards (US GAAP) in the ERP system NetSuite.
  • Ensure proper recognition of revenue across different streams, including subscriptions, services, and product sales.
  • Track and apply customer payments (wire transfers, credit cards, checks, etc.) in the accounting system, ensuring accurate allocation to revenue accounts.
  • Monitor and reconcile deferred revenue balances and accounts receivable in multiple currencies to ensure accurate posting in the ERP.
  • Collaborate with the billing team to ensure invoices reflect accurate revenue amounts and terms.
  • Follow up on overdue payments and resolve payment discrepancies.
  • Process and track refunds and credit notes per company policy.
  • Monitor and identify with the billing team overdue accounts that may need to be classified as bad debts.
  • Collaborate with the general ledger team for timely monthly closings.
  • Prepare monthly revenue and accounts receivable aging reports, including detailed breakdowns by customer and revenue streams.
  • Assist with audit-related queries.
  • Participate in system integration processes related to Revenue management and Account Receivables.

Microsoft ExcelAccounting

Posted 3 months ago
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πŸ“ United States

🧭 Full-Time

πŸ” Software Development

  • 5+ years in customer success or account management
  • 3+ years of project/program management background
  • Ability to understand Smartcat product vision
  • Strong data analysis skills
  • Reach quarterly objectives from assigned customers
  • Accelerate engagement with newly registered users
  • Uncover additional growth opportunities within existing accounts
  • Partner with Solutions Architects and Strategic Sales

Data AnalysisContent creationCommunication SkillsCollaboration

Posted 3 months ago
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