Apply

Account Manager

Posted 14 days agoViewed

View full description

📍 Location: Australia

💸 Salary: 95000.0 - 118000.0 AUD per year

🔍 Industry: B2B Tech Sales

🏢 Company: TechnologyAdvice👥 251-500E-CommerceLead GenerationSaaSB2BMulti-level Marketing

🗣️ Languages: English

🪄 Skills: Business DevelopmentCommunication SkillsRESTful APIsAccount ManagementNegotiation skillsClient relationship managementSales experienceMarket ResearchLead GenerationDigital MarketingCRM

Requirements:
  • Proven track record in securing complex, six-figure plus deals in brand-to-demand, demand generation, and digital media, driving substantial revenue growth through both incumbent AND net new accounts
  • Unrelenting drive and competitive spirit, consistently thriving in high-pressure environments
  • Ability to successfully craft and implement sophisticated account/territory plans with long-term growth objectives
  • Skilled in diagnosing client needs and designing tailored high-impact business solutions
  • Demonstrated success in negotiating complex contracts, ensuring win-win outcomes
  • Deep expertise in brand-to-demand, demand generation, and digital medi
  • Ambitious, fresh-thinking, confident and inquisitive
  • Agile professional who excels in a fast-paced environment and thrives on continuously pivoting strategies to drive business needs forward
Responsibilities:
  • Develop and execute a comprehensive account/territory plan
  • Grow client accounts both in terms of their finite number, and their annual value
  • Prospect effectively, organizing your time, and deliver professional and memorable sales pitches to new prospects and existing contacts to achieve quota
  • Create and execute key sales and business development strategies to increase pipe
  • Conduct market research to identify selling possibilities and evaluate customer needs
  • Create personalized compelling value propositions around TechnologyAdvice’s offerings and deliver appropriate proposals that accurately describe those products and set proper expectations
  • Negotiate and close deals, handle objections and challenges, and manage annual contract negotiations
  • Remain current on industry trends, market activities and competitors
  • Collaborate with client success to ensure best-in-class service that maximizes repeat business and high regard
Apply

Related Jobs

Apply

📍 Melbourne/Sydney

🔍 AdTech / MarTech

🏢 Company: Branch Metrics

  • 1-2 years + of professional experience in Sales, Account Management, Customer Success, Software Consulting, Technical Account Management, Technical Consulting or similar customer-facing roles
  • Proven ability to communicate effectively in Korean, both written and verbally
  • Excellent client management skills, a bias for action, strong sense of accountability, an ability to perform hands-on technical work when needed, and the ability to lead projects and interact with global teams
  • Experience supporting customers with cloud-based SaaS solutions
  • Problem-solving skills around business and technical product questions
  • Ability to analyze & interpret business requirements and customer interactions to anticipate and guide client needs in order to drive value-based use-case adoption
  • Experience proactively handling customer expectations and leading all aspects of customer communications throughout the customer lifecycle
  • A self-starter mentality with an entrepreneurial spirit and a knack for quickly adapting to new tools (e.g. Asana, Salesforce, etc.)
  • Experience pulling and manipulating aggregate-level data using tools like Looker, Tableau, Google Analytics, etc. Experience using productivity tools like JIRA, Asana, Notion, Catalyst etc.
  • Take ownership of the entire customer lifecycle, where you will develop and implement strategies to increase usage, adoption, and growth
  • Develop deep expertise with the Branch platform to build an advisory relationship with customers and proactively share creative solutions to meet customer needs
  • Collaborate cross-functionally with Sales, Support, Product, and Engineering teams to participate in strategic success planning, quarterly business reviews (QBRs), and executive business reviews (EBRs), ensuring next steps for support tickets and feature requests are secured
  • Function as a vital link between our customers and Branch to proactively set customer expectations, identify gaps, participate in customer communications, and provide enablement for users
  • Build compelling demonstrations, presentations, and business value documents
  • Identify and resolve business issues
  • Assist and support with technical issue resolution
  • Accelerate adoption, manage engagement, and lead value creation

Business IntelligenceData AnalysisSalesforceGoogle AnalyticsJiraTableauCommunication SkillsAnalytical SkillsCustomer serviceRESTful APIsProblem-solving skillsAccount ManagementClient relationship managementStrong communication skillsCross-functional collaborationRelationship managementSales experienceStrategic thinkingCustomer supportCustomer SuccessSaaS

Posted 3 days ago
Apply
Apply

📍 Australia

🧭 Full-Time

🔍 SaaS

🏢 Company: Nivoda👥 251-500💰 $51,000,000 Series C 4 months agoMarketplaceLogisticsJewelrySupply Chain ManagementPrecious Metals

  • Proven experience (1-5 years) in a similar role as a Technical Account Manager, Customer Success Executive, Solutions Architect or a related position, preferably within SaaS or a technology-driven remote company
  • Strong technical background with a product mindset and the ability to understand GraphQL APIs, CSV Data feeds and Shopify
  • Exceptional customer service skills with a track record of building and maintaining strong client relationships with enterprise customers
  • Excellent communication, problem-solving and presentation skills
  • Ability to work in a global, remote, cross-functional team and collaborate effectively with product, engineering, customer support and revenue teams
  • Strong organizational and project management skills, with the ability to prioritize and manage multiple customer accounts
  • A proactive approach to troubleshooting and solving problems
  • Serve as the primary point of contact for existing customers, addressing technical inquiries and concerns promptly.
  • Build and maintain strong, long-term relationships with key accounts, serving as the primary technical point of contact
  • Develop a deep understanding of Nivoda’s platform, providing technical guidance and best practices for integrations, implementation, and ongoing use
  • Ensure smooth onboarding of SaaS products, driving successful integrations and product adoption by tailoring the product to their needs
  • Act as the technical liaison between customers and internal teams to address and resolve any issues, helping to troubleshoot complex problems
  • Proactively monitor customer health and usage data to identify risks and opportunities for upsell or cross-sell of additional services. Work closely with the Product and Sales teams to renew and expand customer accounts
  • Conduct technical training sessions for customers to help them fully leverage Nivoda’s feeds, ensuring long-term success
  • Act as the voice of the customer within Nivoda, providing feedback to the product and engineering teams to help shape future product developments and enhancements
  • Drive customer satisfaction through personalized engagements with CSAT monitoring and SLA’s on implementation

GraphQLShopifyAPI testingREST APIProblem SolvingCustomer serviceAccount ManagementClient relationship managementTechnical supportCustomer SuccessSaaS

Posted 17 days ago
Apply
Apply

📍 Worldwide

🧭 Full-Time

🔍 Banking

🏢 Company: Xapo Bank👥 251-500AccountingBitcoinFinancial ServicesBanking

  • 5+ years of customer facing banking experience in private banking, private wealth, investment banking or commercial banking.
  • Professional or personal exposure to the crypto markets.
  • Track record of originating leads and managing existing relationships with customers in the financial services industry.
  • Strong regional network in the financial services sector
  • A solid understanding of fiat payment rails and stablecoins.
  • Originate, onboard and maintain HNW customer relationships with clients within the MENA region.
  • Understand their customers needs and formulate appropriate solutions to meet the needs based on the customers circumstances and risk appetite
  • Act as an escalation point regionally for Customer Success Advisors when provide banking services to customers
  • Attend regional events to promote the Xapo brand
  • Monitor customers portfolio and provide timely update to clients as appropriate
  • Perform regular reviews with customers to re-assess client’s risk profile, wealth management needs and other customer details
  • Perform tasks in accordance with regulatory and compliance requirements
  • Achieving your KPIs/targets in alignment with the overall objectives of the team and business
  • Providing product demonstrations to prospects and customers.
  • Working alongside the team to draw up strategies to increase customer base and cross selling opportunities to grow AUM.
  • Take all measures, go above and beyond, to ensure clients needs are met whether this is through the onboarding process or when they have become a member
  • Keeping up-to-date with advancements in the crypto and traditional finance industries
  • Escalate issues that are specific to the region to Product and other partner teams

Data AnalysisFinancial ManagementREST APICommunication SkillsComplianceAccount ManagementNegotiation skillsStrong work ethicJSONClient relationship managementStrong communication skillsCross-functional collaborationRelationship managementSales experienceRisk ManagementLead GenerationFinancial analysisCustomer SuccessEnglish communication

Posted 27 days ago
Apply
Apply

📍 Worldwide

🧭 Full-Time

🔍 Banking

🏢 Company: Xapo Bank👥 251-500AccountingBitcoinFinancial ServicesBanking

  • 5+ years of customer facing banking experience in private banking, private wealth, investment banking or commercial banking.
  • Professional or personal exposure to the crypto markets.
  • Track record of originating leads and managing existing relationships with customers in the financial services industry.
  • Confidence in orchestrating face to face and online meetings with customers and handling enquiries from prospects at industry events.
  • Track record of achieving KPIs/targets relating to conversion and AUM growth
  • Strong regional network in the financial services sector
  • A solid understanding of fiat payment rails and stablecoins.
  • Originate, onboard and maintain HNW customer relationships in the LATAM region.
  • Understand their customers needs and formulate appropriate solutions to meet the needs based on the customers circumstances and risk appetite
  • Act as an escalation point regionally for Customer Success Advisors when providing banking services to customers
  • Attend regional events to promote the Xapo brand and obtain new leads. Meet existing customers face to face to grow relationships.
  • Monitor customers portfolio and provide timely update to clients as appropriate
  • Be an expert in the products Xapo offers, perform regular reviews with customers to re-assess client’s risk profile and wealth management needs
  • Perform tasks in accordance with regulatory and compliance requirements
  • Achieving your KPIs/targets in alignment with the overall objectives of the team and business
  • Providing product demonstrations to prospects and customers.
  • Working alongside the team to draw up strategies to increase customer base and cross selling opportunities to grow AUM.
  • Take all measures, go above and beyond, to ensure clients needs are met whether this is through the onboarding process or when they have become a member
  • Keeping up-to-date with advancements in the crypto and traditional finance industries
  • Escalate issues that are specific to the region to Product and other partner teams

Customer serviceRESTful APIsAccount ManagementClient relationship managementRelationship managementSales experienceRisk ManagementLead GenerationFinancial analysisCustomer SuccessEnglish communication

Posted 27 days ago
Apply
Apply
🔥 Key Account Manager
Posted about 1 month ago

📍 Australia

🔍 Medical Cannabis

  • 4 + experience in key account management/Business Development, we will consider any background where you have sold a tangible product.
  • Strong communication and relationship-building skills and the ability to have a lasting impact with General practitioners.
  • Strong understanding of the Sales Process from opening to closing of a sale.
  • Demonstrated ability to drive commercial outcomes and meet sales targets.
  • Proficiency in conducting market analysis and staying abreast of industry trends.
  • Cultivate robust relationships with healthcare professionals, acting as a trusted advisor and liaison for Montu.
  • Provide comprehensive insights into Montu's products, ensuring partners understand their impact on patient care.
  • Utilize in-depth product knowledge to position Montu's offerings effectively to partners.
  • Support the development of strategies to educate and influence key prescribers.
  • Conduct needs assessments to tailor product presentations and solutions to partner requirements.
  • Serve as a commercial educator, ensuring partners are well-versed in Montu's offerings.
  • Support acquisition efforts of new partners and contribute to forecasting and reporting on account progress.
  • Collaborate across departments to ensure initiatives align with partner needs and commercial targets.

Business DevelopmentCommunication SkillsAccount ManagementNegotiation skillsRelationship managementSales experienceMarket Research

Posted about 1 month ago
Apply
Apply

📍 Australia

🧭 Full-Time

🔍 Virtual assistant services

🏢 Company: Outsourced Doers

  • At least 3 years of experience in phone sales.
  • Proven track record in meeting and exceeding KPIs.
  • Ability to create desire in clients to attain a desired outcome or solution.
  • Proven success in working in a remote sales role.
  • Knowledge of digital marketing products preferred.
  • Close high ticket sales in one call.
  • Use consultative selling style to build rapport with clients.
  • Conduct 7 pre-scheduled sales calls per day.
  • Work with new and established businesses to help them grow.
  • Work remotely in a supportive team environment.

Account ManagementSales experienceLead GenerationDigital Marketing

Posted 2 months ago
Apply
Apply

📍 Australia

🧭 Full-Time

🔍 Sales

🏢 Company: Outsourced Doers👥 1001-5000EmploymentConsultingRecruiting

  • At least 3 years of experience in phone sales
  • Proven track record in meeting and exceeding KPIs
  • Knowledge of digital marketing products preferred
  • Close high ticket sales in one call
  • Conduct 7 pre-scheduled sales calls per day
  • Work with new and established businesses

Account ManagementSales experienceLead GenerationDigital Marketing

Posted 2 months ago
Apply
Apply

📍 Australia

🔍 SaaS/AI

🏢 Company: ABBYY👥 1001-5000💰 almost 4 years agoCommunications InfrastructureAnalyticsData VisualizationSoftware

  • 10+ years of experience successfully selling enterprise software and/or SaaS, of which 4+ years must be in Intelligent Document Automation, RPA, Business Process Automation or Process Mining.
  • Hunter/Closer mentality with the ability to generate new business consistently.
  • Strong interpersonal skills, polished, credible and comfortable interacting at CXO/executive level.
  • Knowledge of market research, sales and negotiation principles.
  • Proven contributor to a sales team with consistent achievement of sales quotas.
  • Strong business development, account management and relationship management skills.
  • Highly proficient level of computer skills including Microsoft Office, Salesforce CRM, LinkedIn, Webinar, and social media/marketing tools.
  • Outstanding verbal and written communication skills.
  • Excellent telephone sales skills.
  • Proficient organizational skills and solution presentation skills.
  • Self-directed, motivated individual who can work effectively in remote or office-based environments.
  • Fluent in English.
  • Sell ABBYY solutions within a designated list of Existing & New Logo Enterprise Accounts.
  • Grow the New Annual Recurring Revenue.
  • Maintain and develop an active pipeline of forecasted opportunities to meet quarterly quota objectives.
  • Drive pipeline velocity activities to generate new business and source new growth opportunities within assigned accounts.
  • Develop new and expanded sales prospects, negotiate sales agreements, and close sales opportunities.
  • Analyze customers' business needs, cultivate executive relationships, identify strategic partnership opportunities, and develop strategies to ensure customer growth, satisfaction, and retention.
  • Lead and drive sales opportunities through strategic selling, negotiate and close business, and lead the ongoing business relationship with clients.
  • Provide overall sales and account management support for any new or existing customers as assigned.
  • Develop and maintain a communications strategy for assigned and closed customers.
  • Create and update Accounts, Opportunities, Orders, etc. within ABBYY’s CRM system.
  • Participate in product training sessions, meetings, team and skills building activities, and professional development classes.
  • Partner with the ABBYY Presales and Training teams to coordinate solutions demonstrations and/or product training to prospects and customers.
  • Prepare and provide data and information as needed for sales team meetings that focus on revenue performance, forecasts, and customer satisfaction initiatives.

Artificial IntelligenceMachine LearningNegotiationAccount ManagementSaaS

Posted 3 months ago
Apply
Apply

📍 United States, Mexico, United Kingdom, Australia, Japan, India, Philippines

🔍 Education

  • 3 years of related work experience
  • Strong interpersonal, communication and negotiating skills
  • Demonstrated sales and objection handling skills
  • Strong written communication skills
  • Excellent phone presence
  • Proven ability to work effectively with a team
  • Understanding of the secondary educational system
  • Familiarity with use of Apple computers, G-Suite business applications, and Salesforce
  • Drives new business efforts and account management/client success efforts across a small defined geographical territory, working to maximise opportunities for growth against a strategic growth plan with new and existing clients, manages all client/customer interactions, demos, meetings, etc to close out the sale, then hands to T&I team to implement and then manages the account to optimise Client Success, working on renewals/upsell and cross-selling activity.
  • Forecasts, owns, and achieves annual sales targets within territory.
  • Generates and closes qualified leads to expand business throughout assigned territory from new and existing clients.
  • Builds a pipeline of new business through inbound, warm leads and outbound prospecting via a multi-touch strategy, using various media to drive and attract potential new business, working with the SDR team to successfully qualify opportunities through effective and personalised discovery.
  • Targets, builds and maintains lasting relationships with potential new and develops the relationship with existing clients.
  • Work closely with the immediate team and internal stakeholders including marketing, client success, T&I, Sales Engineers and Product Solution Specialists to ensure a first class client experience (speedy responses, complete responses, accurate, well presented data and carefully worded professional communications).
  • Carry out Pitches and Product Demonstrations which have been tailored to meet your customer's pain points and needs.
  • Effectively communicate our unique value proposition through social channels, onsite/online pitch/demos and industry events.
  • Manage essential data tracking activity and progress in Salesforce CRM and any other systems required, covering prospecting, forecasting, quoting, administration, and account metrics.
  • Keep up-to-date with and leverage developments in the territory such as growth opportunities, market trends, channel partnerships, and State/Government policy changes.
  • Working with SDR and Sales Operations functions, carry out strategic research to maintain pipeline and drive your sales activities.
  • Meet or exceed quarterly and annual sales goals.
  • Participate in network building opportunities within territory including, but not limited to, conferences, trade shows, on-site campus visits, group presentations, and industry functions.
  • Identify and report trends to Product Owners and Executive team to develop our products and roadmap.
  • Carefully develop itineraries and effectively utilize personnel and other resources to achieve sales objectives - making effective use of time, especially when on the road and in person.

SalesforceAccount ManagementSales experienceLead GenerationCRM

Posted 3 months ago
Apply
Apply
🔥 Key Account Manager
Posted 3 months ago

📍 Australia

🔍 Premium beverage industry

  • At least three years of experience managing top-tier National FMCG accounts.
  • Exceptional communication and numeracy skills for data-driven decisions.
  • Self-starter who thrives independently and collaboratively.
  • Experience with CRM software to enhance relationships and drive sales.
  • Awareness of market trends and competitive opportunities.
  • Ability to deliver excellent customer service to build partnerships.
  • Positive can-do attitude in navigating ambiguity.
  • Passion for scaling medium-sized businesses and contributing to brand success.
  • Readiness to travel and adapt to a home office environment.
  • Design dynamic business strategies to drive growth in National Retail and Convenience channels.
  • Take charge of business development by identifying new opportunities and forming strategic partnerships.
  • Manage and nurture key accounts while securing new business channels.
  • Negotiate and execute joint business plans for impactful results.
  • Ensure products meet shelving, pricing, and merchandising targets.
  • Understand market trends and competitive movements.
  • Collaborate with various internal teams for effective communication.
  • Provide insights and analyses for leadership.
  • Own full P&L responsibility and align decisions with financial goals.
  • Optimize distribution and trade spending for maximum impact.

Business DevelopmentData AnalysisAccount ManagementSales experienceMarket ResearchCRM

Posted 3 months ago
Apply