Associate Account Manager (Kuala Lumpur, Remote)

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Requirements:

• 3 years of related work experience
• Results driven self-starter
• Strong interpersonal, communication and negotiating skills
• Demonstrated sales and objection handling skills
• Strong written communication skills
• Excellent phone presence
• Proven ability to work effectively with a team
• Understanding of the secondary educational system
• Familiarity with use of Apple computers, G-Suite business applications, and Salesforce

Responsibilities:

• Drives new business efforts and account management/client success efforts across a small defined geographical territory
• Manages all client/customer interactions, demos, meetings, etc to close out the sale, then hands to T&I team to implement and then manages the account to optimise Client Success, working on renewals/upsell and cross-selling activity
• Forecasts, owns, and achieves annual sales targets within territory
• Generates and closes qualified leads to expand business throughout assigned territory from new and existing clients
• Builds a pipeline of new business through inbound, warm leads and outbound prospecting via a multi-touch strategy, using various media to drive and attract potential new business, working with the SDR team to successfully qualify opportunities through effective and personalised discovery.
• Targets, builds and maintains lasting relationships with potential new and develops the relationship with existing clients
• Work closely with the immediate team and internal stakeholders including marketing, client success, T&I, Sales Engineers and Product Solution Specialists to ensure a first class client experience
• Carry out Pitches and Product Demonstrations which have been tailored to meet your customer's pain points and needs
• Effectively communicate our unique value proposition through social channels, onsite/online pitch/demos and industry events
• Manage essential data tracking activity and progress in Salesforce CRM and any other systems required, covering prospecting, forecasting, quoting, administration, and account metrics
• Provide accurate forecasts and sales activity data by documenting sales activity within company CRM
• Keep up-to-date with and leverage developments in the territory such as growth opportunities, market trends, channel partnerships, and State/Government policy changes
• Working with SDR and Sales Operations functions, carry out strategic research to maintain pipeline and drive your sales activities
• Meet or exceed quarterly and annual sales goals
• Participate in network building opportunities within territory including, but not limited to, conferences, trade shows, on-site campus visits, group presentations, and industry functions
• Identify and report trends to Product Owners and Executive team to develop our products and roadmap
• Carefully develop itineraries and effectively utilize personnel and other resources to achieve sales objectives - making effective use of time, especially when on the road and in person