Account Manager

Posted 4 months agoViewed

View full description

💎 Seniority level: Prior agency and/or account management experience is preferred

📍 Location: Baton Rouge, Louisiana; New Orleans, Louisiana, CST, NOT STATED

🔍 Industry: Advertising

🏢 Company: The Moran Group👥 101-250 Automotive Advertising Marketing

🗣️ Languages: English

⏳ Experience: Prior agency and/or account management experience is preferred

🪄 Skills: Project ManagementData AnalysisProject CoordinationCommunication SkillsAnalytical SkillsCollaborationMicrosoft Office

Requirements:

Prior agency and/or account management experience is preferred.
Strong communication skills with the ability to deliver clear, concise & accurate messages through written & verbal instructions.
Great time and project management skills, capable of managing multiple projects in a deadline-oriented environment.
High attention to detail.
Ability to manage client expectations & project constraints.
Ability to understand and track budgets.
Knowledge of traditional and digital media/advertising fundamentals.
Ability to work well with minimal oversight.
Experience with Google Workspace or Microsoft Office applications.
Experience with Asana or similar cloud-based project management is a plus.

Responsibilities:

Coordinate with agency departments to plan and implement integrated campaigns on traditional and digital channels.
Manage production of creative assets for broadcast and digital channels.
Maintain relationships and all communications with assigned clients under Account Exec leadership.
Prepare presentations and host meetings for assigned accounts.
Fact-check for accuracy and compliance on all creative assets and coordinating approvals with clients.
Manage client media and production budgets.
Attend meetings & distribute/manage associated action items.
Review, analyze & communicate campaign results, sales, optimizations, etc.
Conduct competitive market/product research as needed.

Apply

Related Jobs

Apply

🔥 Territory Account Manager

Posted about 10 hours ago

📍 United States

🧭 Full-Time

🔍 Healthcare

🔧 Requirements

Excellent verbal and written communication skills
Willingness to try and adapt
Bachelor's Degree

💡 Responsibilities

Own a book of business and communicate with assigned accounts
Establish credibility and trust with healthcare executives
Articulate the value proposition of products
Capture feedback for product development
Work cross-functionally on trials and initiatives

Communication SkillsCustomer serviceProblem-solving skillsAccount ManagementRelationship managementSales experience

Posted about 10 hours ago

Apply

🔥 Territory Account Manager

Posted about 10 hours ago

📍 San Francisco, CA; Minneapolis, MN; St. Louis, MO; Jersey City / Newark, NJ; Cleveland, OH; Pittsburgh, PA; or Portland, OR / Vancouver WA

🔍 Healthcare

🔧 Requirements

Relationship management experience not required but strongly preferred
Ability to travel 10-20% of the time to local healthcare facilities in your area (Travel and lodging expenses will be covered)
Excellent verbal and written communication skills
Willingness to try / lack of fear
Bachelor's Degree

💡 Responsibilities

Own a book of business, routinely speaking with assigned accounts, solving issues as they arise, and helping customers stay current on invoices
Establish credibility and trust with providers and healthcare executives by demonstrating strong business adamant and understanding of clinical workflows in order to build meaningful relationships
Clearly articulate the value proposition our products to clinical and non-clinical stakeholders and educate on the products’ workflows
Capture feedback from prospects on their needs, wants, and pains, and share that feedback with product teams to develop our offering
Work cross functionally with different teams internally to execute excellently on various trials and initiatives we perform with existing customers

Business AnalysisCommunication SkillsProblem SolvingCustomer serviceWritten communicationExcellent communication skillsAccount ManagementNegotiation skillsVerbal communicationRelationship managementSales experienceCustomer Success

Posted about 10 hours ago

Apply

🔥 Associate Account Manager, US

Posted about 14 hours ago

📍 United States

🧭 Full-Time

💸 68000.0 - 70000.0 USD per year

🔍 AdTech, MarTech

🏢 Company: Branch Metrics

🔧 Requirements

1-2 years of experience in Account Management or similar roles
Excellent client management skills
Experience supporting customers with cloud-based SaaS solutions
Excellent written and verbal communication skills

💡 Responsibilities

Take ownership of the entire customer lifecycle
Collaborate cross-functionally with various teams
Build demonstrations and presentations
Identify and resolve business issues
Accelerate adoption and manage engagement

Data AnalysisSalesforceGoogle AnalyticsTableauData visualizationCustomer SuccessSaaS

Posted about 14 hours ago

Apply

🔥 Account Manager

Posted about 17 hours ago

📍 United States, Canada

🧭 Full-Time

💸 120000.0 - 140000.0 USD per year

🔍 SaaS, Martech, Influencer Marketing

🏢 Company: Later👥 1-10 Consumer Electronics iOS Apps Software

🔧 Requirements

5+ years experience in account management or customer success
Exceptional communication, presentation, and negotiation skills
Experience working cross-functionally with multiple internal stakeholders
Ability to act as a trusted advisor to customers

💡 Responsibilities

Drive renewals, upsell, and cross-sell for the book of business
Identify new opportunities for customers
Build Success Plans for customers
Establish and nurture strong customer relationships
Act as the “Voice of Customer” for ongoing product feedback

Communication SkillsNegotiationAccount ManagementCross-functional collaborationRelationship managementSales experienceStrategic thinkingCustomer SuccessSaaS

Posted about 17 hours ago

Apply

🔥 Technical Account Manager

Posted 1 day ago

📍 United States, Canada, Europe

🧭 Full-Time

💸 77000.0 - 125000.0 USD per year

🔍 AI and machine learning

🏢 Company: RunPod, Inc.

🔧 Requirements

3+ years of software development experience in JavaScript, Go (Golang), or Python.
Strong problem-solving skills and ability to work in a collaborative environment.
Excellent communication skills and attention to detail.
Successful completion of a background check

💡 Responsibilities

Troubleshoot and resolve critical or complex technical issues escalated by customers, including those related to configuration, performance, functionality, compatibility, or code errors in RunPod’s products or services.
Utilize various tools and methods, such as code analysis, scripting for testing, log analysis and remote access, to identify root causes and deliver solutions or workarounds.
Communicate effectively with customers and internal teams, including engineering, sales, and product management teams, to ensure customer satisfaction and integrate valuable feedback.
Participate in sales meetings with customers, explain RunPod’s specific technologies, provide architectural recommendations, and build proof-of-concept solutions to support onboarding for potential high-spending customers.
Assist the support team in troubleshooting and resolving escalated technical tickets, collaborate with the engineering team to provide workarounds or bug fixes, and work with the infrastructure team to address GPU server-related issues.
Contribute to product development and testing efforts by relaying feedback from customers and the support team to the engineering team, helping to shape product improvements.
Create and maintain technical documentation, such as knowledge base articles, FAQs, guides, and manuals, while also developing and delivering training sessions, webinars, and demos for customers, partners, and internal teams.

DockerPythonSoftware DevelopmentSQLCloud ComputingJavascriptMachine LearningGoCommunication SkillsCI/CDProblem SolvingRESTful APIsLinuxAccount ManagementTroubleshootingTechnical supportScriptingDebuggingCustomer support

Posted 1 day ago

Apply

🔥 Senior Account Manager

Posted 1 day ago

📍 United States

🧭 Full-Time

🔍 Software Development

🏢 Company: LINQ

🔧 Requirements

4+ years of experience in account management, customer success, or sales
Experience in SaaS or technology-driven environments
Strong problem-solving skills
Exceptional communication skills
Technical proficiency with CRM tools and business software

💡 Responsibilities

Develop and maintain expertise in LINQ’s products
Serve as primary point of contact for assigned customers
Own the renewal process and identify upsell opportunities
Partner with implementation and support teams
Mitigate risks within assigned accounts
Represent LINQ at industry events
Provide customer insights to the Product Management team
Document customer interactions within CRM
Champion a customer-centric culture
Mentor junior team members

Communication SkillsProblem SolvingAccount ManagementSales experienceTechnical supportCRMCustomer Success

Posted 1 day ago

Apply

🔥 Account Manager, Grocery

Posted 1 day ago

📍 United States

🧭 Full-Time

💸 100000.0 - 135000.0 USD per year

🔍 CPG

🏢 Company: Dr. Squatch

🔧 Requirements

3-5 years of Sales, Business Development, or Account Management background in CPG - preference for prior category experience in personal care or wellness in the Grocery Channel, and Alt Channel specifically
Blend of experience between large established brands and early-stage ups
Strong relationships or prior experience working with tier 1 grocery retailers (H-EB, Meijer etc.)
Proven success in achieving aggressive sales goals
Prior experience managing multiple broker networks
Prior experience optimizing performance and managing third-party merchandising groups
Deep understanding of the landscape for national accounts, brokers, distributors, etc.
Experience scaling a brand and pioneering retail sales a huge plus
Ability to travel when necessary
Excellent communication skills
Interest in health and wellness, personal care, and/or eCommerce industries
Experience working in the consumer products industry is highly preferred
Someone who gets things done without perfect resources is innovative and works with a sense of urgency
Someone who has high standards takes ownership and is invested in the outcome
Someone who proactively helps others stays positive and has a good sense of humor

💡 Responsibilities

Develop and grow relationships across key decision-makers at key retailers to grow Dr. Squatch’s presence as an omnichannel brand
Work closely with brokers, distributors, and external business partners to develop mutually beneficial short & long term strategies by account
Collaborate with the Sr Manager of Retail Sales to build and execute our sales strategy to encourage trial, market share growth & household penetration
Drive progress in collaboration with our marketing team to create visually stunning, best-in-class merchandising destinations for Dr. Squatch on shelf
Develop and own strategy for trade promotions & customer spending by account
Collaborate with internal Dr. Squatch product, operations, and marketing teams to facilitate retail initiatives
Manage collateral & assets the sales organization needs for successful outreach such as 1-pagers & sales presentations
Provide key inputs for account-specific demand planning
Work closely with the commercialization team to ensure all new item launches and initiatives are flawlessly executed in your accounts

LeadershipBusiness DevelopmentSalesforceCommunication SkillsRESTful APIsAccount ManagementNegotiation skillsCross-functional collaborationRelationship managementSales experienceMarket ResearchStrategic thinking

Posted 1 day ago

Apply

🔥 Senior Account Manager - USA

Posted 1 day ago

📍 California, Colorado, Florida, Georgia, Idaho, Illinois, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Texas, Vermont, Virginia, Washington

🧭 Full-Time

💸 120000.0 - 155000.0 USD per year

🔍 SaaS

🏢 Company: Veriff👥 501-1000💰 $100,000,000 Series C about 3 years ago🫂 Last layoff over 1 year agoArtificial Intelligence (AI)Fraud Detection Information Technology Cyber Security Identity Management

🔧 Requirements

8+ years experience as an Account Manager within the SaaS industry
Proven track record of meeting or exceeding quotas
Experience in data-driven performance assessments
Fluency in English; additional languages are a plus
Previous CSM/AM experience within the IDV/IDVaaS industry

💡 Responsibilities

Develop and maintain trust with customers
Ensure growth and product utilization
Identify opportunities for cross-selling and up-selling
Communicate effectively between customers and internal teams
Resolve customer issues and maintain trust

Data AnalysisCommunication SkillsAnalytical SkillsAccount ManagementFluency in EnglishCross-functional collaborationRelationship managementStakeholder managementCustomer SuccessSaaS

Posted 1 day ago

Apply

🔥 Senior Enterprise Account Manager

Posted 2 days ago

📍 United States

🧭 Full-Time

🔍 SaaS, Healthcare, Data Privacy

🏢 Company: Freshpaint

🔧 Requirements

Over 7 years of experience in customer-facing roles within enterprise software or SaaS, demonstrating expertise in management consulting, account management, or customer success management
Proven success in leading customer engagements, fostering B2B/B2C relationships, resulting in increased adoption, customer satisfaction, and contract value growth on both upsells and renewals
Proficient in aligning technical concepts and features with required capabilities, effectively presenting to diverse stakeholders and engaging with senior executives on technical and business topics
Strong operational discipline with an analytical, process-oriented mindset, employing data-based decision-making and resourceful problem-solving skills to provide optimal solutions
Exceptional oral and written communication skills, with the ability to work cross-functionally
Demonstrated ability to excel in a collaborative, geographically dispersed team environment while also working independently with minimal supervision, managing multiple tasks and requests with outstanding organizational and project management skills
Deep commitment to customer success and service mentality, with diplomacy, tact, and poise under pressure when addressing customer issues
Ability to drive adoption and sell new product offerings and services

💡 Responsibilities

Own leading and lagging indicators of success.
Retain and grow the revenue for existing Freshpaint customers, owning the net retention rate of your customer base.
Own product adoption metrics, value plan, and relationship plan for your customers.
Maintain high NPS scores for both implementation and account satisfaction.
Achieve operational excellence.
Ensure all communication and activities with assigned customers are documented in CRM (Hubspot)
Use Freshpaint effectively to measure customer product KPIs and run adoption analyses for customers.
Continuously measure and communicate key metrics to peers and leadership.
Own the entire customer journey.
Support customers coming out of implementation and launch validation, and assist with accelerating breadth of adoption and positive business outcomes for the customer and Freshpaint.
Standardize AM customer engagement and measure its impact at each stage of the customer lifecycle.
Conduct quarterly business reviews to document success to date, review adoption and usage metrics, align on executive priorities, provide adoption and usage recommendations & review Freshpaint product roadmap.
Enroll customers in new beta programs and ensure customer feedback informs our product roadmap.
Ensure satisfactory resolution of Freshpaint related technical issues, including coordination of cross-departmental Freshpaint resources (e.g. Support, Customer Success engineering).
Own the renewal and expansion commercial processes
Work with customers to develop a value and success plan that outlines how Freshpaint adoption will address their required capabilities needed to achieve positive business outcomes both immediately and in the future.
Drive adoption through innovation, product demonstration and customer alignment.
Recommend solutions to changing client requirements and emergent problems by carefully identifying and assessing all risks and benefits of possible approaches.
Measure, communicate and demonstrate ROI to your customers in check-ins and customer quarterly business reviews.
Become knowledgeable about healthcare data privacy.
Educate our customers on the value and associated positive business outcomes of the healthcare data privacy platform
Communicate technical concepts clearly. Convey sound data principles to a wide variety of audiences: marketers, product managers, data scientists, engineers, and VP/C-level executives.
Serve as the trusted advisor for key customer champions and executives including C-levels.
Cultivate relationships with key customer roles from functional owners to senior management.
Support Freshpaint customer community events to promote community relationships.
Serve as the customer’s advocate to other Freshpaint resources in Product, Support, Engineering, Marketing, & Partnerships.
Serve as the voice of the customer internally at Freshpaint by providing customer feedback to product, creating customer case studies with marketing, facilitating referrals for technical or services partnerships, or coordinating customer referrals for sales.
Ensure executive sponsors are coordinated with key account activities to drive key adoption and retention metrics.
Grow Freshpaint revenue via upsells while providing an ideal customer experience.
Proactively identify where and how Freshpaint capabilities can deliver incremental business value.
Build an account plan and whitespace expansion opportunities with clear objectives, requirements, and action plan, that delineates roles, responsibilities, and target timelines with the aim of driving value with their current contract with Freshpaint.
Be part of a growing team at Freshpaint and help inform our approach to our customer lifecycle processes.
Work cross functionally and manage special projects internally to help Freshpaint scale as fast as possible.
Contribute to our team growth by creating new content, playbooks, and processes for peers to use as winning strategies.
Travel up to 30% of the time.

LeadershipSQLBusiness IntelligenceData AnalysisProduct DevelopmentCommunication SkillsAnalytical SkillsCustomer serviceRESTful APIsNegotiationOrganizational skillsComplianceExcellent communication skillsRelationship buildingAccount ManagementSales experienceStakeholder managementCRMData modelingCustomer supportCustomer SuccessSaaS

Posted 2 days ago

Apply

🔥 Regional Account Manager - RadMachine Diagnostic - (Remote - United State)

Posted 2 days ago

📍 United States

💸 150000.0 - 190000.0 USD per year

🔍 Software Development

🏢 Company: Jobgether👥 11-50💰 $1,493,585 Seed almost 2 years agoInternet

🔧 Requirements

Proven experience in sales, with a focus on diagnostic imaging or related healthcare sectors.
Strong understanding of quality assurance processes in diagnostic imaging.
Experience with software sales, preferably in a SaaS environment.
Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
Self-motivated and results-driven, with a demonstrated ability to work independently.
Proficiency in CRM software, such as Salesforce, and Microsoft Office Suite.
Bachelor’s degree in a relevant field; clinical background in diagnostic imaging or radiation oncology is a plus.

💡 Responsibilities

Develop and maintain strong, long-lasting relationships with key stakeholders in diagnostic imaging departments.
Understand clients' needs and challenges to effectively position RadMachine as a valuable solution.
Achieve and exceed sales targets by identifying and pursuing new business opportunities.
Conduct product demonstrations and presentations to showcase the benefits of RadMachine.
Collaborate with cross-functional teams, including marketing, product, and support, to ensure a seamless customer experience.
Manage a robust sales pipeline, utilizing CRM tools to track opportunities and forecast accurately.
Stay informed about industry trends and competitor activities to identify new opportunities and challenges.

SalesforceCommunication SkillsRESTful APIsMicrosoft Office SuiteInterpersonal skillsExcellent communication skillsAccount ManagementClient relationship managementSales experienceQuality AssuranceCRMSaaS

Posted 2 days ago

Apply