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🔥 Provider Relations Representative

Posted 25 minutes ago

📍 United States

🧭 Contract

🔍 Healthcare

🏢 Company: computer_aid

🔧 Requirements

Bachelor's degree and 2 years of experience or Associates degree and 4 years of experience in a healthcare customer service environment
Demonstrated ability to prioritize multiple tasks and meet deadlines in a fast-paced environment
Strong analytical skills with the ability to identify issues and implement effective solutions
Proficient in general office practices and software packages, including Microsoft Office Suite and communication tools
Exceptional verbal and written communication skills, with the ability to convey information clearly and effectively
Ability to work independently and as part of a team, fostering a cooperative work environment

💡 Responsibilities

Develop and maintain positive relationships with assigned providers
Act as the first point of contact for provider inquiries, ensuring timely and accurate responses to their questions
Interpret and explain complex information, proactively following up on inquiries and ensuring satisfaction
Maintain detailed records of interactions, transactions, and comments
Assist in the preparation and distribution of communication materials, including drafting and sending out written notices
Collaborate with team members on various projects, providing support as needed to meet team goals
Perform other tasks as required to support the team’s objectives

Communication Skills Analytical Skills Problem Solving Customer service Microsoft Office Written communication Microsoft Office Suite Interpersonal skills Excellent communication skills Relationship building Verbal communication Active listening Data entry Customer support

Posted 25 minutes ago

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🔥 Staff Software Engineer, Smart Trailer & Connected Equipment

Posted 35 minutes ago

📍 United States

🧭 Full-Time

💸 157360.0 - 281000.0 USD per year

🔍 Software Development

🏢 Company: Samsara👥 1001-5000💰 Secondary Market over 4 years ago🫂 Last layoff almost 5 years agoCloud Data Services Business Intelligence Internet of Things SaaS Software

🔧 Requirements

Bachelor's Degree in Computer Science/Engineering or equivalent practical experience.
12+ years of experience in software design, development, and algorithm related solutions with at least 4 of those years in an architect or leadership role
Demonstrated ability to ship production-quality software in a dynamic environment
Expertise working with web services at massive scale deployed on Cloud providers such as AWS or Azure
Is an expert in writing high quality, performant and maintainable code in a modern programming language
Excellent communication, collaboration, and problem-solving skills, with a demonstrated ability to manage technical discussions.

💡 Responsibilities

Bring a customer-focused mindset to all development, balancing the need to iterate quickly and deliver customer wins iteratively
Partner with the Engineering Manager to advocate for long-term technical health of our products alongside the product priorities.
Act as a force multiplier on the team by leveraging other engineers and personally exemplify how to deliver value at Samsara
Mentor other engineers by actively participating in design and implementation conversations across the team
Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

AWS Backend Development Leadership Software Development SQL Cloud Computing Software Architecture Algorithms Data Structures Communication Skills CI/CD Problem Solving RESTful APIs Mentoring Microservices Teamwork

Posted 35 minutes ago

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🔥 Principal Technical Support Engineer - Dutch Fluency

Posted 35 minutes ago

📍 UK, France, Germany, Netherlands, Poland

🧭 Full-Time

🏢 Company: Samsara👥 1001-5000💰 Secondary Market over 4 years ago🫂 Last layoff almost 5 years agoCloud Data Services Business Intelligence Internet of Things SaaS Software

🔧 Requirements

B.S. in Computer Science, Engineering (Mechanical/Electrical), or other Technical Field
Excellent written and verbal communication skills, you can speak both Engineer and Human.
Strong bias for action, ability to dive deep, and insistence on the highest standards.
Ability to work in a hyper-growth environment with shifting priorities.
Willingness to work flexible hours during nights and weekends as required.

💡 Responsibilities

Develops expertise in testing, analysis, and relevant product and technical domains
Ability to build & develop troubleshooting tools either independently or through partnership with L3 team e.g. build solution on top of Databricks
Synthesizes broad and deep Customer understanding to prioritize, engage & close out effectively.
Solves complex and diverse problems where analysis requires in-depth evaluation of factors with imaginative and innovative troubleshooting and experimentation (Problems may be previously unknown).
Creates positive, impactful changes to one's Team through quality collaboration, communication & leadership. Use your technical knowledge and product expertise to troubleshoot and resolve customer issues with medium to high complexity.
Provide direct feedback to Support Management for product and process improvements to help enhance the customer experience.
Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

AWS GraphQL SQL Bash Data Analysis Jira REST API Communication Skills CI/CD Problem Solving Customer service Mentoring Linux DevOps Networking Troubleshooting JSON Technical support Scripting Debugging Customer support

Posted 35 minutes ago

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🔥 Senior Manager, Software Engineering (Cloud Cost Management)

Posted about 2 hours ago

📍 Canada

💸 206000.0 - 256000.0 CAD per year

🏢 Company: Affirm👥 1001-5000💰 Post-IPO Equity about 4 years ago🫂 Last layoff about 2 years agoLending Financial Services Payments FinTech

🔧 Requirements

10+ years of experience in managing multiple diverse and inclusive teams and delivering large cross-functional technical programs.
Expertise in managing large-scale, geographically distributed compute and data processing systems.
Expertise in scaling technologies like Kubernetes, Redis, MySQL, and Kafka, in cloud providers like AWS.
Capable of mentorship, cross-functional program execution, and individual contribution.
Deep experience in cloud infrastructure and a passion for leading technical teams and contributing to Open Source solutions.

💡 Responsibilities

Develop frameworks, systems, and tools to create a culture of ownership and accountability for infrastructure costs.
Collaborate with Finance and Engineering leadership to define and meet ambitious financial targets, ensuring Affirm's scalable and efficient growth.
Lead technical decisions, projects, and roadmaps within the Infrastructure team, shaping Affirm’s strategy for managing our multi-million dollar annual spend.
Drive business and engineering metrics while promoting a culture of reliability, security, and productivity.
Lead a team of engineers with empathy while fostering a high-performance, ownership-driven & inclusive culture
Collaborate with tech leads, program managers, and product managers on tools, architecture, planning, and delivery of multiple concurrent projects.
Work across the engineering organization and with internal and external partners.
Provide leadership and growth opportunities to team members, mentor engineers, recruit, and represent Affirm hiring brands.
Guide, tutor, and aid in the professional growth of junior and senior engineers within the team.

AWS Backend Development Leadership Project Management Cloud Computing Kafka Kubernetes MySQL Cross-functional Team Leadership Financial Management Redis Communication Skills Collaboration CI/CD Problem Solving Mentoring Linux DevOps Written communication Excellent communication skills Verbal communication Team management Stakeholder management Strategic thinking Software Engineering Budget management

Posted about 2 hours ago

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🔥 Lead/Principle Python Engineer for Generative AI Backend Development

Posted about 2 hours ago

📍 Estonia, Romania, Poland, Hungary, Portugal, Ukraine

🧭 Full-Time

🔍 Software Development

🏢 Company: trimblecareers

🔧 Requirements

Strong proficiency in Python programming language
Minimum 6 months experience working with GenAI applications in production environment
Experience with cloud platforms (e.g Azure, AWS)
Knowledge of microservices architecture and containerization technologies (e.g., Docker, Kubernetes)
Experience with RESTful APIs and API design principles
Understanding of database management systems (e.g., NoSQL, PostgreSQL)
Proficiency with Git for version control
Version Control Systems (GitHub, managing code changes and collaborating with other team members, maintaining a history of code revisions)
Continuous Integration/Continuous Deployment (tools like GitHub Actions, integrating the automation into CI/CD pipelines)
Problem-Solving and Analytical Thinking (designing efficient automation solutions/frameworks, ability to identify and troubleshoot complex software defects)
Agile Methodologies (Scrum or Kanban, planning for iterative development cycles, manage frequent releases)
Risk Assessment and Mitigation (ability to identify and mitigate risks related to software quality, measure how well risks are documented and managed throughout the project)
Leadership and Mentoring (guiding and mentoring other engineers, providing technical expertise)

💡 Responsibilities

Architect, implement, and optimize Generative AI applications leveraging Large Language Models (LLMs).
Work with RAG frameworks
Keep track of latest research
Translate high-level product requirements into scalable, modular software designs that adhere to modern design principles, microservices architecture, and cloud-native best practices.
Develop comprehensive test suites (unit, integration, and end-to-end) to ensure code quality and ensure that automated tests cover a high percentage of the codebase.
Collaborate with cross-functional stakeholders, including business analysts, product managers, and global development teams.
Mentor junior engineers, guiding them through LLM-based solution design, implementation, and deployment.
Work in an agile environment, planning and executing sprints, meeting strict deadlines, and efficiently handling production issues across multiple time zones.
Employ CI/CD pipelines (GitHub Actions or similar) and maintain code versioning in GitHub for seamless, frequent releases.

AWS Backend Development Docker Leadership PostgreSQL Python Agile Cloud Computing Git Kubernetes API testing Azure Nosql Communication Skills CI/CD Problem Solving RESTful APIs Mentoring Microservices Teamwork Risk Management Software Engineering Data analytics

Posted about 2 hours ago

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🔥 Jr Risk Specialist

Posted about 2 hours ago

📍 United States

🔍 Business Payments

🏢 Company: Bottomline👥 5001-10000💰 Post-IPO Equity over 18 years agoMobile Payments Information Services Financial Services Banking Payments Document Management Software

🔧 Requirements

1+ year of experience in a position reviewing and analyzing sensitive information (ideally financial)
Effective communication (verbal/written) and customer service skills
Adaptable self-starter with the ability to work independently as well as part of the team
Detail-oriented, organized, and able to work well under pressure with a sense of urgency
Experienced computer skills and proficient with Microsoft Office software
A curious puzzle solver with analytical, research, and problem-solving skills
Experience working in Banking, AML (Anti Money Laundering), Fraud, KYC (Know Your Customer) Due Diligence, on-boarding commercial clients, reviewing various business documentation highly preferred
Experience with LexisNexis is preferred, but not required
High School Diploma or GED required; Bachelor’s Degree in Criminal Justice, Criminology, Law, Accounting, Business, or similar course of study preferred (Not Required).

💡 Responsibilities

Review and authenticate data elements of a Paymode Network application for B2B (Business-to-Business) Vendors to accept future payments through Paymode and continuously grow the network
Process digital payment applications: ensuring information is complete and accurate, and working with customers (via phone and email) to obtain missing information
Analyze data elements for discrepancies and red flags for potential counterfeit instruments
Investigate suspicious activity to mitigate risk and identify fraudulent schemes such as account takeover attempts and business identity theft
Utilize web research and 3rd Party data tools/APIs to validate and investigate discrepancies in new customer information to mitigate risk
Promote a risk-aware culture; ensure efficient and effective risk and anti-fraud practices by adhering to required policies and procedures
Interact with various levels of Leadership to clarify requirements and collaborate on process improvements

Data Analysis Excel VBA Communication Skills Analytical Skills Problem Solving Customer service Microsoft Office Accounting Compliance MS Office Research Data entry Risk Management Computer skills Financial analysis

Posted about 2 hours ago

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🔥 Customer Success Coordinator

Posted about 3 hours ago

📍 United States

🧭 Full-Time

🔍 SaaS

🏢 Company: Toma👥 1001-5000 Restaurants Janitorial Service Building Maintenance

🔧 Requirements

2+ years of experience in Customer Success, customer support, or a related field, in a SaaS environment.
Strong problem-solving abilities, attention to detail, and a proactive approach to identifying and resolving issues.
Ability to learn quickly and adapt to changing priorities in a fast-paced environment.
Familiarity with AI prompting and LLM functionality.
Basic technical aptitude and willingness to learn new software tools.

💡 Responsibilities

Coordinate and guide new customers through the initial setup and training process, utilizing existing resources and documentation.
Monitor the support queue and respond to basic customer inquiries in a timely and professional manner.
Reach out to customers proactively to check on their progress, answer questions, and offer personalized assistance.
Identify opportunities to streamline and improve existing onboarding and support processes, leveraging data and customer feedback to drive improvements.

Communication Skills Problem Solving Customer service Documentation Troubleshooting CRM Customer support Customer Success SaaS

Posted about 3 hours ago

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🔥 Head of Revenue Operations

Posted about 3 hours ago

📍 United States

🧭 Full-Time

🔍 SaaS

🏢 Company: Forma👥 101-250💰 $40,000,000 Series B about 3 years agoEmployee Benefits Enterprise Software Wellness Health Care

🔧 Requirements

7+ years of experience in Enterprise SaaS RevOps
3+ years of people management experience
Experienced with sales and marketing functions in high-growth startups, and in teaming effectively with multiple revenue functions
Proficient across the Salesforce, forecasting tools, workflow infrastructure

💡 Responsibilities

Oversee and contribute to Enablement function — creating, delivering, and enforcing enablement programs for new initiatives
Support day-to-day operations of the sales org, responding to questions and triaging/prioritizing ad-hoc requests
Empower leaders, teams, and reps to self-serve into solutions
Partner with GTM leadership team to identify and launch net-new strategic initiatives each quarter in areas such as: territory quality, partnerships strategy, pipeline quality, customer journey evolution
Own and evolve the RevOps initiative roadmap — committing to execution on high-impact projects that move the needle on revenue growth
Owner of forecasting accuracy and operational rhythm
End-to-end owner GTM planning process across target setting, coverage model, team design, quota modeling and incentive plans, etc.
Accountable for quality and scalability of Salesforce data architecture and revenue reporting
Own monthly/quarterly commissions administration for our Sales team
Identify systems opportunities, propose new processes and capabilities
Support Deal Desk team in day-to-day operations, with a focus on increasing efficiency through standardization and automation
Ideate and evaluate hypotheses for improving outcomes across our revenue funnel
Continually demystify our prospect to customer journey — turning data-based insights into actionable learnings

Leadership SQL Data Analysis People Management Salesforce Business Operations Problem Solving Excellent communication skills Sales experience Strategic thinking Process improvement CRM Financial analysis Data modeling Data analytics Change Management

Posted about 3 hours ago

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🔥 Senior Software Engineer - DevOps & Security

Posted about 3 hours ago

📍 United States

🧭 Full-Time

💸 132000.0 - 172000.0 USD per year

🔍 Software Development

🏢 Company: Infinite Reality👥 101-250💰 $350,000,000 9 months agoMedia and Entertainment Web3 Metaverse

🔧 Requirements

Extensive DevOps & Security Experience: You bring 5+ years of hands-on experience in DevOps and security monitoring, with a strong focus on logging, monitoring, and incident response. Your background allows you to design, implement, and optimize observability frameworks that enhance system security and performance.
Incident Management Expertise: You have a proven track record of managing both security and operational incidents. From detection through resolution, you are adept at coordinating incident response efforts, leading post-incident reviews, and driving improvements to reduce future risks and downtime.
Scripting & Automation Skills: You are proficient in scripting languages like Python or Bash, and are passionate about automating repetitive tasks to increase operational efficiency. Your automation solutions help streamline workflows, improve response times, and reduce manual intervention.
Proficiency with Logging & Monitoring Tools: You have deep experience with tools like the ELK Stack, Splunk, Prometheus, and other observability platforms. Your expertise enables you to identify patterns, vulnerabilities, and trends in system health and security, empowering teams to act proactively.
Collaboration & Cross-Functional Teamwork: You excel at working across teams, engineering, IT, and security, helping foster a culture of observability and continuous improvement. Your ability to communicate technical concepts clearly ensures alignment across stakeholders with varying levels of technical expertise.
Strong Problem-Solving Skills: You thrive on solving complex issues, whether it’s a security breach or a system performance bottleneck. Your analytical mindset and experience with root cause analysis ensure that you can resolve problems efficiently and implement lasting solutions.

💡 Responsibilities

Design & Optimize Logging and Monitoring Systems: Lead the design and implementation of advanced logging and monitoring architectures, ensuring that system performance, security threats, and infrastructure health are captured in real-time. You will drive best practices in observability to ensure our systems are proactive, secure, and resilient.
Incident Response & Analysis: Own the full incident management lifecycle—from detection to resolution. Respond to both security and operational incidents, working across teams to minimize impact and quickly resolve issues. Lead post-incident analysis, identify root causes, and drive improvements to prevent future occurrences.
Develop Automation Solutions: Build and implement automation workflows to streamline alerting, incident detection, and response processes. You’ll reduce manual intervention and optimize workflows, helping teams respond more efficiently to system events and improve operational efficiency.
Collaborate with Cross-Functional Teams: Work closely with engineering, security, and operations teams to foster a culture of observability. Share best practices, establish clear protocols for incident detection and resolution, and ensure alignment across teams to improve overall system reliability.
Monitor Security & Operational Alerts: Establish and fine-tune alerting rules to ensure actionable, precise, and timely notifications for security and system performance events. You’ll ensure that alerts are well-defined and routed to the right teams, minimizing response time to critical issues.
Leverage Data for Continuous Improvement: Analyze logs and metrics to identify trends, anomalies, and potential security vulnerabilities. You’ll generate data-driven insights that help improve system health, performance, and security posture, contributing to ongoing process improvements.
Mentor and Coach: Provide guidance to junior engineers and colleagues, promoting best practices in monitoring, incident management, and automation. Lead by example to elevate the technical capabilities of the team and drive knowledge-sharing across the organization.

AWS Docker Python Bash Cloud Computing Cybersecurity Kubernetes Microsoft Azure API testing Azure Grafana Prometheus REST API Communication Skills Analytical Skills Collaboration CI/CD Problem Solving RESTful APIs Linux DevOps Terraform Compliance Ansible Scripting

Posted about 3 hours ago

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🔥 Customer Support Specialist

Posted about 3 hours ago

📍 United States

🧭 Full-Time

🔍 SaaS, Legal Technology

🏢 Company: Alt Legal👥 11-50💰 Seed almost 9 years agoSaaS Legal Software

🔧 Requirements

4+ years’ experience in client-facing role, involving support of SaaS or professional web-based solutions
2+ years’ Work-from-Home Experience
Intermediate knowledge of MS Office and Google programs, particularly Excel and Google Sheets
Strong written and verbal communication skills
Proven ability to juggle multiple projects at a time, while maintaining sharp attention to detail
Superb personal organizational skills to ensure all client commitments are met
Ability to empathize with and advocate for our customers
Ability to quickly learn new concepts and teach others
Excellent problem-solving skills

💡 Responsibilities

Act as a first point of contact for all day-to-day questions received via Alt Legal’s support email, live chat, and phone line.
Resolve issues directly or bring in other internal resources to ensure all customer issues are resolved to the customer’s satisfaction in a timely and careful manner.
Escalate system-wide issues to the product team and ensure issues are communicated to relevant internal teams.
Look for commonalities in client questions and proactively provide input to the Customer Success and Product Teams to enhance training materials and documentation, as well as to enhance the product.
Provide platform training to key stakeholders and end-users, connecting the value of Alt Legal to client initiatives.
Work directly with clients advising them on how to best leverage Alt Legal in coordination with the relevant Customer Success Manager.
Work to understand key client use cases and attributes in order to provide context-driven responses and training.
Provide exceptional service to clients in order to help support the Customer Success team’s goals of reduced customer churn, revenue expansion, opportunity identification, and higher client product adoption, satisfaction, and overall account health.
Stay current with system changes and updates.
Act as the client advocate, working cross-departmentally with internal teams to successfully resolve client concerns and questions.

Google Analytics Communication Skills Problem Solving Customer service Attention to detail Written communication Excellent communication skills Adaptability MS Office Empathy Verbal communication Training Active listening Strong communication skills Technical support Customer support SaaS

Posted about 3 hours ago

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