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🔥 Moen Bi-Lingual (English/Spanish) Customer Service Representative

Posted about 11 hours ago

📍 US and US territories

🧭 Full-Time

💸 31000.0 - 44000.0 USD per year

🔍 Customer Service

🔧 Requirements

High School diploma or equivalent required.
2 years experience in a contact center or other fast-paced customer service environment required.
Excellent professional communication skills required, both verbal and written.
Proficient PC skills with an emphasis on Microsoft Office suite including Outlook and Microsoft Word, experience with Microsoft Teams a plus.
Must be able to thrive in a work environment that demands high-level focus, low mobility, and high observation.
Possess the ability to maintain a positive approach to the business, demonstrating flexibility and teamwork.
Incumbent must meet internet speed requirements, pass background and drug tests, have a safe and secure workspace, and follow department's Remote Work Policy.

💡 Responsibilities

Delivers a consumer experience that drives unsolicited, positive “word of mouth” advertisement for Moen Incorporated
Manages inbound calls from Spanish and/or English speaking consumers from the US and US territories.
Manages inbound calls from consumers to resolve product and technical support issues. This includes identifying and determining the problem and cause, and explaining the best resolution
Efficient use of technology to assist consumer with identification of product, explanation of resolution, and technical support and instruction for repair and/or installation of service kit or product.
Negotiates solutions in challenging/sensitive consumer situations that have a positive outcome for both the consumer and Moen
Maintains professional composure during interactions
Achieves daily metrics in call quality, call management, and productivity standards consistently as well as adhering to all processes and procedures
Records consumer demographics, product information, and troubleshooting efforts as required
Performs other duties and/or special assignments as needed

Communication Skills Customer service Written communication Microsoft Office Suite Problem-solving skills Teamwork Verbal communication Troubleshooting Active listening Computer skills Technical support

Posted about 11 hours ago

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🔥 Communications and Content Lead (Canada)

Posted about 12 hours ago

📍 Canada

🏢 Company: Humi👥 101-250💰 $19,500,308 Series B about 3 years agoHuman Resources SaaS InsurTech Employee Benefits Software

🔧 Requirements

10+ years in high-paced marketing environments focused on PR and Content
4+ years experience running a high-performing team
Proven experience driving PR around complex topics related to policy
Excellent writing, editorial, grammar and verbal communication skills
Strong media contacts in the Canadian market
Analytical mindset with the ability to interpret data, identify trends, and to build editorial stories
Comfort using AI in your day to day and scaling work and impact through AI
Strong organisational skills with a keen attention to detail
Strategic thinker with the ability to build long-term plans while responding to the needs of the business

💡 Responsibilities

Develop and implement comprehensive PR, Communications, and Content strategies
Lead a PR, Comms, and Content team inspiring them to think big and push boundaries
Proactively create media opportunities for the company and regional executives
Monitor, analyse, and report on performance, identify areas for improvement and share our progress with the business regularly
Work collaboratively with a global newsroom to use our data and expertise to tell employment stories like no one can
Stay up-to-date with trends, tools, and best practices to ensure our strategies are innovative and effective
Work closely with the UK Leadership Team, wider marketing team and other stakeholders from across the business to ensure alignment across the business
Drive SEO through content creation as well as backlinks within stories and story placements or collaborative content
Own the plan, ensuring the entire squad executes effectively and efficiently across PR, Comms, and Content

Leadership Project Management Data Analysis Cross-functional Team Leadership Content creation Content management Strategic Management Communication Skills Analytical Skills Collaboration SEO Microsoft Office Agile methodologies Attention to detail Organizational skills Written communication Excellent communication skills Adaptability Problem-solving skills Reporting Strong communication skills Data visualization Marketing Team management Stakeholder management Strategic thinking Digital Marketing

Posted about 12 hours ago

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🔥 Director of Business Analysts

Posted about 12 hours ago

📍 United States

🧭 Full-Time

💸 129522.14 - 246092.07 USD per year

🔍 Financial Services

🏢 Company: AmericanAgCredit

🔧 Requirements

Five or more years of leadership experience, and has background in a business analysts role, or like experience.
Bachelor’s degree is desired.
Familiarity with information system development and support
Understanding of Agile principles
Demonstrated track record of successfully leading and developing high performing teams, with proven ability to attract, retain, and mentor talent.
Proficient computer skills, Microsoft office suite, ADO and applicable databases.
Demonstrated proficiency in organizing and prioritizing work to meet deadlines
Possesses strong verbal and written communication skills, with the ability to articulate ideas clearly and concisely to both technology and business teams.
Proven analytical and problem-solving skills
Strong organizational and time management skills
Excellent interpersonal skills including strong meeting facilitation, verbal, written skills
Experience in Farm Credit and/or Financial Services is desired, but not required

💡 Responsibilities

Provide guidance, mentorship, development, and motivation to a team of Business Analysts responsible for gathering and documenting business requirements, conducting data analysis, identifying opportunities for continuous improvement, solving enterprise-level problems, and performing testing and validation of developed solutions.
Demonstrate an extensive knowledge of the business and our suite of applications, enabling effective guidance for Business Analysts in their activities.
Establish and implement processes and tools that enable the precise collection, documentation, and distribution of business requirements across business technology teams.
Demonstrates the ability to foster a collaborative environment and promote teamwork with various teams across the enterprise.
The capacity to adjust and lead the team through evolving business needs and priorities while assisting with moving multiple initiatives forward concurrently.
Strong verbal and written communication skills to effectively convey complex information to stakeholders, team members, and senior leaders.

Leadership Project Management SQL Agile Business Analysis Business Intelligence Data Analysis Cross-functional Team Leadership Business Operations Communication Skills Analytical Skills Collaboration Mentoring Written communication Problem-solving skills Verbal communication Team management Stakeholder management Change Management

Posted about 12 hours ago

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🔥 Junior Project Manager (Trading & Market Connectivity)

Posted about 12 hours ago

📍 Worldwide

🔍 Brokerage, Trading, Fintech

🏢 Company: Eqvilent👥 51-100 Finance

🔧 Requirements

~2 years of experience in project coordination or operations, ideally in a trading, fintech, or financial environment.
Keen interested in working with technical, compliance, Risk and back-office teams.
Hands-on experience with project tracking and documentation is an advantage.
Strong analytical mindset with working knowledge of Excel, SQL, or BI tools.
Excellent verbal and written communication skills.
Experience in external-facing roles, including working with vendors or market participants.

💡 Responsibilities

Support the onboarding of new trading venues and brokers, coordinating efforts across technical and operational teams.
Collaborate with external partners (e.g., exchanges, custodians) to define and drive requirements and timelines.
Co-lead projects from initiation to deployment: defining scope, managing schedules and risks, and ensuring accountability.
Track deliverables, manage documentation, run effective internal and external meetings.
Maintain clear and proactive communication with both internal stakeholders and external partners.
Escalate timeline risks and dependencies clearly and in a timely manner.

Project Management SQL Business Analysis Project Coordination Communication Skills Agile methodologies Documentation Problem-solving skills Cross-functional collaboration Risk Management Stakeholder management Finance

Posted about 12 hours ago

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🔥 Client Advocate Team - Retirement Services

Posted about 13 hours ago

📍 United States

🔍 Retirement Services

🏢 Company: CorebridgeFinancial

🔧 Requirements

2+ years of client service experience
Strategic and analytical problem solving skills, successful at managing and meeting project deadlines.
Strong knowledge of financial product lines and tax experience preferred
Must be able to work overtime with little notice due to requirements of the workload
Excellent Customer Service skills in writing and phone etiquette

💡 Responsibilities

Provide Customer Service Support. On a daily and continuous basis CSS will receive inbound and make outbound calls to provide Customer Service support to CSP's, Internal Business Partners, agents and customers
Prioritize activities, seeking the input and cooperation of others, getting approvals, tracking down information and coordinate your work flow every day
Adapt to changing incoming workflow needs.
Handle special projects that are assigned with more complex problem accounts to coordinate and resolve.
Maintain high levels of performance despite working with different team members.
Proficiently use financial administration systems.
Initiate the resolution of incomplete financial documents

SQL Analytical Skills Microsoft Excel Customer service Attention to detail Time Management Written communication Adaptability Problem-solving skills Verbal communication Client relationship management Strong communication skills Financial analysis

Posted about 13 hours ago

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🔥 Senior Accountant

Posted about 13 hours ago

📍 United States

🧭 Full-Time

💸 97200.0 - 108000.0 USD per year

🏢 Company: U.S. Energy Foundation

🔧 Requirements

Demonstrated experience with accounts payable, accounts receivable, general ledger, and other core accounting functions.
Experience working with spreadsheets and using cloud-based accounting systems; experience with NetSuite, Intacct, Salesforce, or any other CRM desirable.
Intermediate or advanced skills using Microsoft Excel and Word; familiarity with Google Drive, Docs, and Sheets desirable.
Effective communication and problem-solving skills.

💡 Responsibilities

Perform reconciliations of bank accounts, grants, and prepaid expenses.
Support the month-end and year-end closing processes, conducting research and making journal entries, preparing closing journal entries, and setting up and maintaining depreciation and amortization journals.
Manage fixed assets and rent schedules.
Provide backup to other Accounting colleagues.
Document and maintain core responsibility accounting policies and procedures.
Assist with annual audit.
Ensure compliance with GAAP principles.
File tax-related documents, such as 1099s.
Audit, verify, and process employee expense reports in Concur.
Reconcile credit card statements with expense reimbursements.
Serve as the day-to-day administrator of the employee credit card program and
Create and maintain training materials, and provide employee training on expense reimbursement using Concur.
Analyze current processes; generate and implement ideas for systems, program, and operational improvement.
Maintain collaborative relationships with peers and colleagues.
Contribute to a positive working environment.
Perform other duties and special projects as assigned.

Financial Management Communication Skills Analytical Skills Microsoft Office Accounting Attention to detail Organizational skills Problem-solving skills Reporting Budgeting Financial analysis Bookkeeping

Posted about 13 hours ago

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🔥 Training Specialist - Clinical Services

Posted about 14 hours ago

📍 United States

🧭 Full-Time

💸 70000.0 - 90000.0 USD per year

🔍 Clinical Services

🏢 Company: Reveleer👥 101-250💰 $65,000,000 Debt Financing over 1 year agoArtificial Intelligence (AI)SaaS Machine Learning Information Technology Health Care

🔧 Requirements

Current coding certification required through AAPC and/or AHIMA (e.g., CPC, CPC-P, CPC-H, CPC-I, CRC, CCS, RHIT, RHIA)
Minimum of 2 years of coding experience, with direct knowledge of Medicare and commercial risk adjustment models, including Hierarchical Condition Categories (HCC)
Experience working across all Reveleer clinical lines of business, including Risk Adjustment, Initial Validation Audit (IVA), and HEDIS abstraction
Strong knowledge of ICD-10 and CPT coding guidelines, medical terminology, anatomy, and physiology
Familiarity with coding quality audits, re-education strategies, and identifying error trends
Bachelor's degree preferred
Commitment to confidentiality and protection of patient health information in accordance with HIPAA and privacy standards
Demonstrated ability to facilitate engaging, interactive training sessions in both live (virtual or in-person) and asynchronous formats
Strong understanding of adult learning principles, learning styles, and behavior change strategies
Ability to design and deliver structured learning experiences that promote skill application and knowledge retention
Skilled in developing and maintaining comprehensive training materials such as facilitator guides, visual presentations, job aids, assessments, and quick-reference tools
Experience creating and using knowledge checks or assessments to measure learning outcomes and identify coaching opportunities
Proficient in adapting communication styles and instructional techniques to meet the needs of various audiences (e.g., internal coders, QA staff, customers)
Comfortable and professional on camera for virtual instructor-led sessions and team meetings
Proven ability to gather and incorporate learner feedback to improve training quality and effectiveness
Experience collaborating with subject matter experts (SMEs), clinical leaders, or QA teams to align training with business goals and performance expectations
Excellent verbal and written communication skills, with the ability to explain complex clinical or coding concepts clearly and concisely
Highly professional, articulate, self-directed, and able to manage multiple training initiatives with minimal supervision
Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
Strong computer skills with ability to learn new systems quickly
Reliable high-speed internet access required for remote work and virtual training delivery
Familiarity with LMS platforms, Zoom, Microsoft Teams, and other virtual training tools.

💡 Responsibilities

Facilitate Internal Training: Design and Deliver onboarding and ongoing training for internal clinical coders on the Reveleer platform, coding standards, and documentation protocols. Sessions may be live virtual or in-person.
Train Customers on Guidelines: Provide customer-facing training focused on clinical coding guidelines and ensure alignment with internal training for consistency and accuracy.
Maintain and Update Coding Guidelines: Own the creation, maintenance, and communication of internal and customer-facing coding guideline documents; ensure updates reflect compliance and operational changes.
Develop CEU Content: Design continuing education resources for coders and abstractors, including content eligible for AAPC CEUs and submission for approval.
Create Learning Materials: Write and design clear, engaging, and instructionally sound learning materials—including slide decks, guides, job aids, and reference documents—for both internal and external audiences.
Assess Training Needs: Evaluate training requirements based on audit results, project-level needs, and customer-specific expectations. Develop plans to re-educate coders based on error trends.
Collaborate Cross-Functionally: Partner with Clinical Operations, QA, and Product teams to ensure training programs reflect current processes and system updates.
Flex Schedule Support: Adjust work hours as needed to deliver training and provide support across multiple coder shifts and global time zones, including evenings, weekends, and occasional offshore (India) schedules.
Drive Continuous Improvement: Gather feedback, analyze performance data, and identify opportunities to enhance training effectiveness and learning outcomes.
Special Projects: Support additional training initiatives and departmental projects as needed.

Communication Skills Analytical Skills Customer service Attention to detail Organizational skills Presentation skills Written communication Documentation Microsoft Office Suite Interpersonal skills Problem-solving skills Training Computer skills

Posted about 14 hours ago

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🔥 Healthcare Services Account Manager

Posted about 14 hours ago

📍 United States of America

🔍 Healthcare

🏢 Company: GEHC_ExternalSite

🔧 Requirements

Bachelor's degree from an accredited university or college with minimum of 2 years healthcare industry and/or commercial sales, or (high school diploma/GED with at least 6 years of experience in relevant job functions.)
Strong negotiation and closing skills.
Strong presentation and relationship-building skills.
Ability to energize, develop, and build rapport at all levels within an organization and work well within a team.
Valid motor vehicle license.

💡 Responsibilities

Accountable for the annual achievement of and revenue OP targets for the assigned territory.
Cultivate, leverage, and develop long-term customer relationships, including "C" level and Senior VP level relationships. Identify and capitalize on opportunities that satisfy customer needs.
Collaborate with Market Service Directors and Executive Strategic Client Directors to provide seamless customer service.
Manage the install base and drive lifecycle management, maintaining a strategic focus on lifecycle cost for GE equipment.
Track and communicate market trends, including competitor data, and develop effective counterstrategies.
Maintain up-to-date detailed knowledge of customer products and services. Present and discuss the technological and clinical benefits in terms relevant to customers.
Prospect for new customers and business while growing and maintaining the existing customer portfolio.
Provide input to deal pricing strategy and ensure pricing compliance for segment opportunities.
Generate leads for Asset Management/Optimization opportunities and share identified leads with other product lines within own accounts or One GEHC accounts.

Salesforce Communication Skills Analytical Skills Microsoft Excel Customer service Presentation skills Relationship building Problem-solving skills Account Management Negotiation skills Budgeting Sales experience Market Research Lead Generation CRM

Posted about 14 hours ago

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🔥 District Service & Parts Manager (Baton Rouge)

Posted about 14 hours ago

📍 United States of America

🏢 Company: careers_gm

🔧 Requirements

2+ years of sales experience required, with a focus on dealership services, parts operations, or warranty administration.
Proven track record of achieving and exceeding sales targets and objectives
Proven ability to build and maintain strong internal and external relationships

💡 Responsibilities

Assume complete responsibility for maximizing district revenue, boosting customer retention, and elevating the customer experience.
Serve as a trusted advisor to dealership leadership
Responsible for driving revenue growth, achieving KPIs and effective execution of all CCA programs, initiatives and related activities

Communication Skills Customer service Mentoring Time Management Problem-solving skills Relationship management Sales experience Financial analysis

Posted about 14 hours ago

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🔥 Supply Chain Planner

Posted about 15 hours ago

📍 United States

🧭 Full-Time

💸 75000.0 - 90000.0 USD per year

🔍 Food and Wellness

🏢 Company: Hungryroot👥 101-250💰 $40,000,000 Series C almost 4 years agoArtificial Intelligence (AI)Food and Beverage E-Commerce Retail Consumer Goods Software

🔧 Requirements

Bachelor’s Degree required; a focus on business or supply chain management preferred.
2+ years of Supply Chain Planning within food manufacturing or consumer packaged goods experience.
2+ Years of ERP systems (SAP, Oracle, NetSuite)
2+ years of hands-on Microsoft Excel experience
Demonstrated strategic thinker with the ability to use data and reports to make decisions, identify problems, and come up with solutions.
Extremely detail-oriented and able to meet timelines, Strong communication and organizational skills, Willingness to dive in with a no-task-is-too-small attitude
Comfortable with ambiguity and able to work both independently and in team settings
APICS certification is a plus!

💡 Responsibilities

Lead and manage Inventory planning, ordering, and forecasting for multiple categories.
Keep inventory in stock for multiple categories.
Communicate with suppliers/vendors on orders, forecasts and deliveries.
Reduce spoilage on multiple categories.

Data Analysis Communication Skills Analytical Skills Microsoft Excel Organizational skills Problem-solving skills

Posted about 15 hours ago

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