Humi

👥 101-250💰 $19,500,308 Series B almost 3 years agoHuman ResourcesSaaSInsurTechEmployee BenefitsSoftware💼 Private Company
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Humi is the leading Canadian employment platform, providing comprehensive HR solutions to help businesses manage employee information, benefits, payroll, and more. Since 2016, we've been building user-friendly cloud-based software designed specifically for the Canadian market, making us the trusted partner for businesses across the country. We are part of Employment Hero, an Australian-based company, allowing us to extend our reach globally. We are a fast-growing SaaS unicorn that continues to expand its innovative solutions and impact. Our tech stack includes technologies such as Google Analytics, Google Tag Manager, and various mobile-compatible tools to ensure our platform remains accessible and user-friendly. We embrace a remote-first culture, promoting distributed employment across Canada. Our mission is to make employment easier and more valuable for everyone. We value innovation, collaboration, and a commitment to excellence. With a company size between 101-250 employees, we foster a dynamic and supportive environment where every team member can contribute and grow. We offer a generous budget for your home office and great perks such as an Employee Share Option Program and annual global gatherings, making Humi a great place to work and grow your career.

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📍 Canada

  • 8+ years experience working in communications roles with extensive experience in executive communications
  • Proven experience across the disciplines of communications planning, media relations, organic social and content development
  • Previous experience in executive communications roles in multinational organizations or agencies
  • Proven experience being in-house in a communications role with a scale up organization
  • Designing and executing a media relations program that promotes business priorities and profiling of regional execs
  • Identifying executive advocacy, external speaking and/or social media opportunities
  • Creating and writing content including articles, case studies, social media content and more that engages our target audiences and drives brand awareness
  • Partnering with global marketing, communications and product to ensure alignment of communications strategies and messaging
  • Tracking and measuring results to ensure they are in line with intended outcomes

Content creationCommunication SkillsSEOPresentation skillsWritten communicationExcellent communication skillsStakeholder managementStrategic thinkingDigital MarketingCustomer Success

Posted 6 days ago
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🔥 SOC Analyst
Posted 7 days ago

📍 Canada

🧭 Full-Time

🔍 SaaS

  • Experience with security tools such as Endpoint Protection, SASE, GRC, MDM (Mac and PC), Email Gateway, IDP, WAF, and Phishing Training.
  • Knowledge of ISO 27001, 27017, and 27018 frameworks, contributing to policy and procedure development.
  • Hands-on experience with incident response, investigations, disaster recovery (DR), and business continuity planning (BCP).
  • Monitor and analyse security events using SIEM tools, addressing incidents promptly to mitigate risks, protect data, and maintain business continuity.
  • Resolve SOAR events and incidents promptly, while engaging global SOC team members when required.
  • Design and develop automated remediations and triage functions within SOAR.
  • Identify opportunities for improvement within the security platforms based on threat intelligence and implement as necessary.
  • Perform regular vulnerability scans, provide threat assessments, and develop remediation strategies to address security risks.
  • Support security incident management through root cause analysis, documentation, and recommending remediation actions.
  • Conduct cloud security reviews, ensuring alignment with security-by-design principles and mitigating risks in the cloud environment.
  • Develop and maintain documentation for security procedures, fostering collaboration to share knowledge across the organisation.
  • Review dark web mentions, data leak detections and compromised credential alerts to analyse develop and implement strategies to protect Humi & Employment Hero.
  • Engage with stakeholders to review alerts and work towards their resolution when outside of the teams ability to resolve directly.

Cloud ComputingCybersecurityComplianceRisk ManagementScripting

Posted 7 days ago
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📍 Canada

🔍 Financial Compliance

  • 3+ years of experience in AML/CTF compliance
  • In-depth knowledge of AML/CTF regulations (FINTRAC, MSBA)
  • Expertise in transaction monitoring, case investigations, and risk rating methodologies
  • Experience with compliance tools such as Persona, ComplyAdvantage
  • Design, implement, and refine AML/CTF compliance frameworks
  • Monitor and assess changes in AML/CTF regulations
  • Develop and enhance risk assessment frameworks
  • Conduct mock regulatory audits and examinations
  • Oversee governance of affiliates
  • Develop, review, and refine AML/CTF employee training programs
  • Provide mentorship and guidance to analysts
  • Review Persona case escalations
  • Establish governance protocols for key compliance vendors
  • Ensure third-party compliance tools are effectively integrated
  • Establish, maintain, and regularly review AML/CTF policies and procedures
  • Identify gaps in existing processes and design improved compliance workflows
  • Develop expertise in Humi’s payroll processes
  • Use your knowledge of payroll systems to create effective controls that align with AML/CTF compliance requirements
  • Collaborate with product and finance teams to design compliant payroll processes

Data AnalysisAnalytical SkillsAccountingComplianceTrainingRisk ManagementProcess improvementFinancial analysis

Posted 13 days ago
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📍 Canada

🧭 Contract

💸 60000.0 - 65000.0 CAD per year

🔍 Benefits Brokerage

  • At least one year of previous experience in group benefits customer service with an insurance carrier or benefits brokerage is required
  • Strong interpersonal and communication skills, both written and verbal, with the ability to effectively convey complex information to clients and internal stakeholders
  • Highly proficient in using computer systems and software applications (Microsoft Suite) is required
  • Serve as the primary point of contact for clients (plan administrators) and their employees regarding benefit inquiries, claims, and general assistance by responding promptly and professionally to emails and support tickets, providing accurate information, and addressing concerns or issues effectively
  • Educate and guide your plan administrators and their employees on the various aspects of their group benefits plan, including coverage details, eligibility requirements, and claims procedures through one-on-one admin sessions and company-wide employee sessions
  • Process and administer enrolments, terminations, and changes for your Benefits Plus clients in a timely manner, ensuring compliance with applicable regulations and policies
  • Maintain accurate and up-to-date client records, documentation, and databases to ensure data integrity and facilitate efficient information retrieval
  • Stay informed on industry trends, regulatory changes, and best practices related to group benefits plans across Canada to provide proactive information to your clients

Communication SkillsMicrosoft ExcelProblem SolvingCustomer serviceAttention to detailMicrosoft Office SuiteJSONRelationship managementComputer skillsCustomer support

Posted 14 days ago
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📍 Canada

🔍 SaaS

  • 3+ years of Product Management experience with a SaaS product.
  • Ability to create wireframes, prototypes, and user flows to articulate ideas to cross-functional teams.
  • Detail-oriented with a high bar for quality when writing PRDs, user stories, reviewing designs, brainstorming technical approaches, and testing a feature before it is released.
  • Be humble, willing to learn, and do whatever is needed to help your team members accomplish the team goals.
  • Experience using agile development methodologies with globally distributed teams.
  • Excellent verbal and written communication skills.
  • World-class individual contributor and team player to thrive at Employment Hero.
  • Financial and accounting math knowledge or a sophisticated understanding of the digital finance space.
  • Ability to influence others through leadership and strong communication skills.
  • Ability to keep up in a fast-paced and pivot in a dynamic environment.
  • Ability to analyze data as well as conduct research through various discussions with customers and teammates.
  • Completed Bachelor of Science Degree in Computer Science, Information Systems, Business Administration, or equivalent experience.
  • Be responsible for product delivery, including backlog grooming, sprint planning, and cross-functional coordination.
  • Define the scope of development for new product features and ongoing feature enhancements.
  • Write and prioritize epics, user stories, and define acceptance criteria.
  • Establish and maintain a high level of credibility with internal and external stakeholders.
  • Leverage your analytical ability to back your decisions with data.
  • Effectively use data and analytics layered against high-quality user research to inform the direction of the product line.
  • Be responsible for tracking progress, assessing risks, coordinating delivery, and actively communicating contingency and mitigation plans for the team.
  • You will run various ad-hoc research and business analyses to assess opportunities and risks.

SQLAgileData AnalysisProduct ManagementUser Experience DesignJiraProduct DevelopmentProduct AnalyticsProduct designCommunication SkillsAnalytical SkillsAgile methodologiesRESTful APIsAccountingJSONCross-functional collaborationFinancial analysisData modelingPrototypingConfluenceSaaS

Posted 14 days ago
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📍 Canada

🧭 Full-Time

🔍 B2B SaaS

  • Experience in fast-paced marketing environments.
  • In-depth understanding of the Canadian market.
  • Aligned industry experience in B2B SaaS, marketplaces, or fast-growth tech.
  • Extensive experience across multiple channels, including earned media, brand media, performance media, SEO, CRM, and website CRO.
  • Proficient with a breadth of marketing tools and platforms, including Google Ads, LinkedIn Ads, Meta Ads Manager, Salesforce, Braze, and Marketo.
  • Advanced analytical skills with the ability to interpret data, identify trends, and make data-driven decisions.
  • Experience with A/B testing, user segmentation, and other optimization techniques.
  • Build and execute our marketing strategy, ensuring we deliver on all key goals in market.
  • Drive measurable results through performance marketing, ensuring an appropriate ROI from initiatives.
  • Iterate on content strategy to build up organic traffic and explore SEO opportunities.
  • Evaluate and refine the balance between sales-engaged and self-serve motions for acquiring customers.
  • Enhance lead generation, conversion rates and contributions to pipeline/revenue growth.
  • Lead the regional Marketing team, fostering a high-performance and collaborative culture.
  • Scale the Marketing team as required, bringing in top talent to deliver on business needs.
  • Monitor, analyze, and report on the performance of the regional team, identify areas for improvement and share progress with the business.
  • Partner with the wider GTM leadership team, CX and product leaders to maximize our performance in market and deliver a seamless experience for our customers.
  • Gather feedback from customers and prospects, informing our product development strategy and other improvements.

LeadershipData AnalysisSalesforceGoogle AnalyticsCross-functional Team LeadershipFinancial ManagementContent creationStrategic ManagementAnalytical SkillsCollaborationProblem SolvingSEOAgile methodologiesRESTful APIsExcellent communication skillsMarket ResearchMarketingTeam managementStakeholder managementLead GenerationStrategic thinkingDigital MarketingCRMFinancial analysisSaaSBudget managementA/B testing

Posted 30 days ago
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📍 Canada

🧭 Full-Time

🔍 SaaS

  • 2+ years experience in B2B SaaS sales (HR and Payroll SaaS experience is an asset)
  • Experienced in selling to SMBs
  • Experience running an end-to-end sales process (closing deals)
  • Confident in a fast-paced, high-volume sales environment
  • Proven track record of success and consistently exceeding targets in sales
  • Hungry, curious, tenacious & a team player
  • Bilingual in French and English (verbal and written) is an asset
  • Business development - you will hunt new business with a consultative approach
  • Managing a sales cycle from start to finish - prospect, pitch, demo, present, close
  • Confidently presenting to decision-makers like C-suite executives and being able to negotiate appropriately
  • Working closely with the SDR Team to qualify opportunities and close deals
  • Maintaining a robust pipeline to meet your assigned monthly quota
  • Using Salesforce CRM to ensure customer data is correct and up-to-date
  • Collaborate with the client experience team to ensure a seamless implementation
  • Be proactive in monitoring and providing feedback to the product and engineering team to help drive product excellence

SalesforceAccount ManagementSales experienceCRMSaaS

Posted about 1 month ago
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📍 Canada

🧭 Full-Time

🔍 Software Development

  • Bilingual fluency in English and French (written and spoken)
  • Knowledge of Canadian payroll, including Quebec-specific regulations
  • 1+ years of client support or client management experience
  • Provide timely, accurate, and professional support to clients in both English and French via email and video calls
  • Troubleshoot and resolve client inquiries related to HR and payroll products, ensuring clear explanations and solutions for any technical or functional challenges
  • Offer support and guidance on navigating the Humi platform, ensuring clients understand how to use the system to meet their HR and payroll needs

HR ManagementCommunication SkillsAnalytical SkillsProblem SolvingCustomer serviceMentoringOrganizational skillsTeamworkFluency in EnglishReportingTrainingTroubleshootingActive listeningClient relationship managementTechnical supportCustomer supportSaaS

Posted about 1 month ago
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📍 Canada

🧭 Full-Time

🔍 SaaS

  • Proven experience in high-volume inside sales (B2B)
  • A track record of consistently exceeding targets
  • Familiarity with tools like LinkedIn Sales Navigator, Lusha, ZoomInfo, and Outreach
  • Strong phone presence and resilience, comfortable with spending significant time on the phone
  • Excellent verbal and written communication skills
  • Strong listening and presentation abilities
  • Ability to multi-task, prioritize, and manage time effectively
  • Bilingual in French and English (verbal and written) is an asset
  • Initiating contact with potential customers through inbound and outbound inquiries to source new sales opportunities
  • Conducting discovery calls to effectively understand customer needs and requirements
  • Routing promising opportunities to the appropriate Account Executives for further development and closure
  • Conducting thorough account research, identifying key decision-makers, and generating interest in our offerings
  • Maintaining and growing your prospect database within your assigned segment
  • Collaborating on delivering engaging online demos to prospects as needed

SalesforceREST APICommunication SkillsCustomer serviceNegotiationPresentation skillsWritten communicationInterpersonal skillsExcellent communication skillsRelationship buildingAccount ManagementActive listeningClient relationship managementStrong communication skillsSales experienceLead GenerationCRMEnglish communicationSaaS

Posted about 1 month ago
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📍 Canada

🧭 Full-Time

🔍 Financial Compliance

  • Background in Finance, Business, Law, Criminology, or a related field.
  • 1 - 3 years of experience in compliance, AML investigations, or financial crime risk management.
  • Familiarity with AML/CTF regulations (e.g., FINTRAC, MSBA) and related compliance frameworks.
  • Experience with Persona or other identity verification/KYC tools is a plus.
  • Strong Analytical & Investigative Skills
  • Self-Starter Attitude
  • Holistic Thinking
  • Customer Empathy
  • Effective Communication
  • Detail-Oriented
  • Sense of Urgency
  • Assist in client identification and verification during onboarding using Persona.
  • Conduct enhanced due diligence (EDD) for high-risk clients and escalate issues when necessary.
  • Investigate flagged client behavior and assess potential AML/CTF risks.
  • Review daily flagged transactions to identify unusual or suspicious activity.
  • Assist in transaction monitoring (TM) efforts to ensure compliance with regulatory obligations.
  • Conduct background checks on clients and counterparties to assess risk levels.
  • Document findings and escalate concerns to senior compliance personnel when needed.
  • Help draft and refine procedural documents and internal controls for AML/CTF compliance.
  • Support the development and maintenance of policies and guidelines to strengthen the compliance function.
  • Assist in regulatory reporting and record-keeping to maintain audit readiness.
  • Work closely with cross-functional teams, including CX (and other customer facing teams), Finance, and Product, to ensure alignment with compliance requirements.
  • Stay informed on evolving AML/CTF regulations, ministerial directives, and industry best practices.
  • Provide support during internal audits, regulatory examinations, and mock audits.
  • Recommend improvements to existing compliance processes based on emerging risks and trends.

Data AnalysisAnalytical SkillsMicrosoft ExcelCustomer serviceAttention to detailWritten communicationComplianceMS OfficeReportingClient relationship managementData entryRisk ManagementResearch skillsFinancial analysisFinance

Posted about 1 month ago
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